IBM BS029ML - WebSphere Portal Server, Self Help Manual

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Chapter 1. Introduction
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Functional challenges, can affect even the best thought out and executed deployments. In
Appendix A, “Using IBM tools to find solutions and promote customer self-help” on page 169,
we discuss the usage of the various support tools to enable customers to self- recover from
operational challenges more quickly.
Appendix B, “Maintenance: Fix strategy, backup strategy, and migration strategy” on page 207
is broken up into three parts: maintenance, backup, and migration. For the maintenance
portion, we show you how staying current with the latest maintenance releases to leverage
the included fixes to preventively fixes issues, and when to switch to later releases to
introduce additional features. Performing regular backups is the surest way to protect your
systems and critical data from loss due to hardware/software failure. The information and
guidelines presented in Appendix B, “Maintenance: Fix strategy, backup strategy, and
migration strategy” on page 207 on backup strategy are provided to help you to understand
your backup software and hardware options, and encourage you to perform system backups
regularly. Finally, in the Migration section, we briefly discuss the migration path for
WebSphere Portal Server Version 5.1 customers looking to migrate to WebSphere Portal
Server Version 6 and the tools and resources available to help you in planning and
implementation.