IBM BS029ML - WebSphere Portal Server, Self Help Manual

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IBM WebSphere Portal V6 Self Help Guide
Figure A-13 Create the Portable Collector
򐂰 Once the Portable Collector has been created and moved to the WebSphere Portal Server
machine, you simply extract the jar and execute the startcollector script. This script runs in
console mode. Simply step through the text inputs to execute the desired collection type.
򐂰 Once the log collection is complete, move the zip file from the remote WebSphere Portal
Server machine locally to the ISA machine.
Note: Review the list of collection scripts and choose the one that most fits the nature
of your problem. Each collection is custom designed for a specific scenario.
If you are unsure, choose Portal General Problem . If additional collection scripts are
needed, the Level 2 support engineer who takes ownership of your PMR will provide
further instructions on the specific script to run to collect the logs.