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Step 2. Loading the Diagnostics

1. Stop all application programs running on the operating system.

2. Stop the operating system.

3. Turn the power off.

4. If you are loading the Standalone Diagnostics and running them from an ASCII

terminal, do the following:

The attributes for the terminal must be set to match the defaults of the
diagnostics.

If you need to change any settings, record the normal settings, and be sure
the terminal attributes are set to work with the diagnostics. If needed, see
“Running the Diagnostics from a TTY Terminal” on page 5-3.

Proceed to substep 5 when you finish checking the attributes.

5. Turn the power on.

a. When the

Keyboard

indicator appears, press the 5 key on the keyboard to

load the Standalone Diagnostics or press the 6 key to load the Online
Diagnostics.

b. Enter any requested passwords.

c. Follow the instructions to select a console.

6. When the Diagnostic Operating Instructions display, go to “Step 3. Running

System Verification” on page 7-3. If you are unable to load the diagnostics, go
to “Problem Determination When Unable to Load Diagnostics” on page 8-11.

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Summary of Contents for B50

Page 1: ...RS 6000 7046 Model B50 IBM User s Guide SA38 0563 00 ...

Page 2: ......

Page 3: ...RS 6000 7046 Model B50 IBM User s Guide SA38 0563 00 ...

Page 4: ...t s and or the program s described in this publication at any time without notice It is possible that this publication may contain reference to or information about products machines and programs programming or services that are not announced in your country Such references or information must not be construed to mean that these products programming or services will be announced in your country An...

Page 5: ...cisions from packaging containers to subtle features of the architecture were based on these personal conversations and feedback sessions Our goal is to deliver high performance flexible solutions with superior reliability We hope this system delivers on all of these objectives and exceeds your personal expectations We value your suggestions and comments as we work to continually improve the IBM p...

Page 6: ...iv 7046 Model B50 User s Guide ...

Page 7: ...ty Information xiv Power Cables xv Environmental Notices xvii Product Recycling and Disposal xvii Battery Return Program xvii Environmental Design xvii About This Book xix ISO 9000 xix Online Publications xix Related Publications xix Trademarks xx Chapter 1 Starting the System 1 1 Before You Begin 1 2 Unpacking Your Server 1 3 System Features 1 4 Installing Options 1 8 Connecting the Cables 1 8 Fi...

Page 8: ...Language 3 39 Open Firmware Command Line 3 40 Chapter 4 Installing and Removing Options 4 1 Available Options 4 1 Safety Considerations 4 2 Handling Static Sensitive Devices 4 3 Tools Required 4 3 Removing the Cover 4 4 Locating Options 4 6 Enabling and Disabling the Power On Password 4 8 Enabling the Privileged Access Password 4 11 Enabling Automatic Power Up 4 13 Installing Memory Modules 4 16 I...

Page 9: ...oduct Data 9 6 Configure Dials and LPFKeys 9 6 Configure Reboot Policy 9 6 Configure Remote Maintenance Policy 9 8 Configure Ring Indicate Power On Policy 9 10 Configure Surveillance Policy 9 11 Create Customized Configuration Diskette 9 11 Delete Resource from Resource List 9 12 Disk Maintenance 9 12 Display Configuration and Resource List 9 13 Display Firmware Device Node Information 9 13 Displa...

Page 10: ...ware Management Policies 9 28 SCSI Bus Analyzer 9 29 SCSI Device Identification and Removal 9 30 SCSD Tape Drive Service Aid 9 30 Spare Sector Availability 9 32 SSA Service Aids 9 32 Update Disk Based Diagnostics 9 32 Update System or Service Processor Flash 9 33 7135 RAIDiant Array Service Aid 9 33 7318 Serial Communications Network Server Service Aid 9 35 Appendix A System Records A 1 Record the...

Page 11: ...erence caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must...

Page 12: ... its own independent approval number These interface adapters supplied by the manufacturer do not use or contain excessive voltages An excessive voltage is one which exceeds 70 7 V peak ac or 120 V dc They interface with this equipment using Safe Extra Low Voltages only In order to maintain the separate independent approval of the manufacturer s adapters it is essential that other optional cards n...

Page 13: ... is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions Electromagnetic Interference EMI Statement Taiwan The following is a summary of the EMI Taiwan statement above Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user will be required to take...

Page 14: ...stimmung nach dem EMVG Geräte dürfen an Orten für die sie nicht ausreichend entstört sind nur mit besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagnetischen Störungen zu erwarten sind Auszug aus dem EMVG vom 9 Nov 92 Para 3 Abs 4 Hinweis Dieses Genehmigung...

Page 15: ...g death or serious personal injury Danger notices appear on the following pages 4 2 A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury Caution notices appear on the following pages xiv 1 3 2 17 4 2 4 36 Copyright IBM Corp 1999 xiii ...

Page 16: ...ments of the International Electrotechnical Commission IEC 825 1st edition 1984 and CENELEC EN 60 825 1991 for Class 1 laser products CAUTION A class 3 laser is contained in the device Do not attempt to operate the drive while it is disassembled Do not attempt to open the covers of the drive as it is not serviceable and is to be replaced as a unit Class 1 laser products are not considered to be ha...

Page 17: ...Peru Philippines Puerto Rico Saudi Arabia Suriname Trinidad Taiwan U S A except Chicago Venezuela 2 62X0663 Chicago U S A Stackable 3 6952311 Argentina Australia New Zealand 4 13F9979 Abu Dhabi Austria Belgium Bulgaria Botswana Egypt Finland France Germany Greece Iceland Indonesia Korea South Lebanon Luxembourg Macau Netherlands Norway Portugal Saudi Arabia Spain Sudan Sweden Turkey Yugoslavia 5 1...

Page 18: ...Index Part Number Country 8 14F0051 Liechtenstein Switzerland 9 14F0069 Chile Ethiopia Italy 10 14F0087 Israel 11 6952291 Paraguay Colombia Uruguay xvi 7046 Model B50 User s Guide ...

Page 19: ...United States IBM has established a collection process for reuse recycling or proper disposal of used IBM batteries and battery packs For information on proper disposal of the batteries in this unit please contact IBM at 1 800 426 4333 Please have the IBM part number that is listed on the battery available when you make your call For information on battery disposal outside the United States contac...

Page 20: ...xviii 7046 Model B50 User s Guide ...

Page 21: ...ource hardware_docs Related Publications The following publications are available The RS 6000 7046 Model B50 Setup Instructions order number SA38 0562 is a pictorial guide designed to help you quickly set up your server if no internal modifications are needed The RS 6000 7046 Model B50 Service Guide order number SA38 0564 contains error codes maintenance analysis procedures MAPs removal and replac...

Page 22: ...owing trademarks apply to this information AIX is a registered trademark of International Business Machines Corporation PowerPC is a trademark of International Business Machines Corporation xx 7046 Model B50 User s Guide ...

Page 23: ... 6000 7046 Model B50 servers incorporate the new advanced peripheral component interconnect PCI bus which is faster than the industry standard architecture ISA bus This book helps you set up and use your server install and remove options configure your system and use the system programs that are provided This book also provides information to help you solve some of the simpler problems that might ...

Page 24: ...t damage your server Collect the following tools and keep them handy Small flat blade screwdriver Medium flat blade screwdriver Trays to hold screws Safety Note Before continuing refer to the System Unit Safety Information book for Danger and Caution notices Do not plug any cables into the system unit adapters or electrical outlets until you have reviewed this information Make sure none of the pow...

Page 25: ...nd optional devices make sure you have the following items Ø Server and power cord Ø ASCII terminal mouse display and keyboard if ordered Ø Your operating system and documentation Ø Options you want to install such as adapters media drives or external devices Contact your authorized reseller or marketing representative if any items are missing or damaged Chapter 1 System Startup 1 3 ...

Page 26: ... SDRAM 4 memory module sockets for 128MB or 256MB dual inline memory modules with ECC SDRAM EDO extended data out Diskette Drive Standard 3 5 inch 1 44MB Drives Hard Disk Drives 9 1GB and 18GB Ultra SCSI drives Maximum supported 2 internal CD ROM drive 32x speed 5 25 inch with sliding tray no caddy required Other Drives Drive bays can accommodate 3 5 inch disk drives or CD ROM drives 1 4 7046 Mode...

Page 27: ...ndard 3 button mouse Front Panel Display 4 digit LED diagnostics display Input Output Ports 25 pin Parallel 9 pin Serial 2 8 pin Tablet Keyboard Mouse Ultra SCSI 16 bit 100 10 Base 5 Ethernet 100 10 Base T Ethernet Audio Line in and Audio Line out Microphone Headphone Security Features Power on password Privileged access password SCSI security jumpers on system board Chapter 1 System Startup 1 5 ...

Page 28: ...ay current status of server startup or diagnostic information in the event of a hardware problem 7 CD ROM Eject Button Releases the CD ROM from the CD ROM drive 8 CD ROM Emergency Eject Ejects CD ROM from the CD ROM drive if power is not available 9 CD ROM Status Light Indicates when the CD ROM drive is active 10 CD ROM Volume Control Controls the volume for the CD ROM headphone jack 11 CD ROM Hea...

Page 29: ... connector 5 External SCSI Port For connecting external SCSI devices 6 Audio Ports 7 9 Pin Serial Ports 1 and 2 For a TTY terminal Modem or other serial devices 8 Tablet Port For attaching a digitizing tablet to your server 9 Ethernet Port For attaching your server to an Ethernet thick connection or Ethernet thin connection using an optional transceiver through a 100 10 Base 5 connector 10 Expansi...

Page 30: ...nect the display power cord to the display If you are using an ASCII terminal Connect the ASCII terminal cable to the S1 port on the server Connect the ASCII terminal power cord to the ASCII terminal 2 Attach adapter cables to any adapters installed in the expansion slots For more instructions on adapter cabling please refer to the documentation that came with your adapter or to the Adapter Device...

Page 31: ...t identification information that you might need if you have it serviced Appendix A System Records shows where to find these numbers and provides space to record and retain this information Ø Install the operating system If AIX is preinstalled in your server or if you plan to install AIX yourself refer to the AIX documentation for instructions Ø Install application programs To install application ...

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Page 33: ... server ensure that the power cord located at the back of the server is plugged in If this does not solve the problem go to Chapter 8 Determining Hardware Problems When you turn on the server the Power LED comes on and the server starts a POST power on self test During this test the disk status LED flashes intermittently The server beeps a short beep and progress indicators appear on the operator ...

Page 34: ...llustration If the console selection screen appears each display and ASCII terminal attached to your server appears with a number To define a display or ASCII terminal as your system console press the number on the keyboard that corresponds to the system console you choose If a console is not chosen after a certain amount of time the server automatically chooses an ASCII terminal as the system con...

Page 35: ... 1 key activates the System Management Services Pressing the F5 key or the numerical 5 key invokes the default boot list mode located in firmware Pressing the F6 key or the numerical 6 key works like the F5 key or numerical 5 key except firmware looks for a boot record according to the custom bootlist that was setup by System Management Services Pressing the F8 key or the numerical 8 key selects t...

Page 36: ...is preparing to load and start the operating system At this point the server prompts you for the power on password if it has been set See Chapter 3 Using System Management Services for instructions on setting passwords If three incorrect responses are given to the password prompt the server locks up and must be turned off and turned on again to be reset If the power on password has been lost then ...

Page 37: ...e power switch and indicators on the front of your server allow you to control power to the server observe server power status and observe disk activity These features also have other built in capabilities to assist you in diagnosing system problems and observing server status When the server is turned on by pressing the power switch the power LED lights steadily The disk drive LED lights whenever...

Page 38: ...ower is turned on the server searches a list of devices the default boot list for a bootable image If a bootable image is found then the server loads and starts the operating system This is called a normal boot The server can also be booted from a custom boot list which can be changed through the System Management Services If certain keys are pressed during system startup the server searches the d...

Page 39: ...nd in the custom boot list then the server restarts and attempts to boot again If the custom boot list is discovered to be corrupted the server rebuilds the custom boot list according to the default boot list Loading Diagnostics in Service Mode Boot The server can be booted in service mode instead of normal mode from either the default boot list or custom boot list After a successful service mode ...

Page 40: ...urn off the server 3 Wait 30 seconds then turn on the server 4 When the keyboard indicator appears during startup press the F6 key if the system console is a directly attached keyboard or the 6 key if the system console is an ASCII terminal 5 Enter any passwords Diagnostics loaded from a disk drive or network are called online diagnostics Online diagnostics can be used only if AIX is installed Bec...

Page 41: ...ver starts online diagnostics Online diagnostics can be used only on servers installed with the AIX operating system Because the type of diagnostics started standalone or online depends on the source from which they are loaded changing the boot list used during system startup can affect which diagnostics are run Recommended Boot Options The procedures under Loading Diagnostics in Service Mode Boot...

Page 42: ...l mode boot text based System Management Services starts F5 display keyboard Service mode boot default boot list 5 ASCII keyboard Service mode boot default boot list F6 display keyboard Service mode boot custom boot list 6 ASCII keyboard Service mode boot custom boot list F8 display keyboard Normal mode boot Open Firmware command line 8 ASCII keyboard Normal mode boot Open Firmware command line 2 ...

Page 43: ...n End Enter 3 2 1 Ins Del 0 1 2 3 4 5 6 7 9 0 _ Backspace Tab Q W E R Y U I T O P Caps Lock A S D F G H J K L Enter Shift Z X C V B N M Shift Ctrl Alt 8 Alt Ctrl Num Lock Caps Lock Scroll Lock 1 3 2 4 The keyboard is divided into four sections 1 Function keys are multipurpose keys and their function is controlled by the operating system 2 Typewriter keys are similar to a standard typewriter Their ...

Page 44: ...se is a hand operated locating device Consult your application documentation for the exact use of the three button mouse You can use the mouse to perform functions such as positioning a cursor selecting items from a menu or moving around in your document much easier and faster than if you used only the keyboard The cursor moves exactly as you move the mouse on a flat surface such as a desktop When...

Page 45: ...e in liquid spills Caring for the Mouse The operating surface for the mouse should be smooth clean and flat For example you can operate the mouse on the following surfaces Finished wood Glass Enamel Plastic Paper except newspaper Metal Rough surfaces collect contaminants that can be transferred to the interior of the mouse by the ball Rough surfaces can also cause the pads located on the bottom of...

Page 46: ...with a dry lint free cloth 4 If the ball is dirty wash it in warm soapy water Rinse and wipe the ball with a lint free cloth until dry 5 Inspect the ball cavity in the mouse for foreign materials If there are any foreign materials remove them 6 Replace the ball 7 Replace the retaining ring on the mouse and align it with the open slots in the ball cavity 8 Turn the retaining ring clockwise until th...

Page 47: ...ta capacity HD Format the diskette according to its specified capacity Write Protecting 3 5 Inch Diskettes Write protecting diskettes is necessary so that important information is not accidentally lost When diskettes are write protected you can read information from the diskettes but you cannot write information on them There is a write protect tab on the 3 5 inch diskette To locate the write prot...

Page 48: ...e insert the diskette in the diskette drive with the labeled metal shutter first Push the diskette into the drive until you hear a click The click indicates that the diskette is securely in position in the drive To unload the diskette push the diskette unload button The diskette unloads partially from the drive Remove the diskette 2 16 7046 Model B50 User s Guide ...

Page 49: ... Volume control 3 Status Light 4 Tray opening 5 Emergency eject access 6 Load unload button When the CD ROM is set to On the status light indicates one of several conditions The following are status light states and the respective conditions of the CD ROM drive Off during standby with the CD ROM loaded or unloaded Blinks from the closing of the tray to completion of initialization Blinks slowly wh...

Page 50: ...the disc Cleaning the CD ROM Drive This CD ROM drive has an internal head cleaning mechanism and therefore does not require an external cleaning device The internal cleaning mechanism cleans the head every time the tray is closed with a disc in the tray Always handle discs carefully by the edges to avoid leaving fingerprints or scratching them this helps the disc to maintain good readability Wipe ...

Page 51: ...nto the emergency eject hole Refer to the illustration on page 2 17 for the location of the emergency eject access 2 Push in the tool until you feel some resistance 3 Maintain a small amount of pressure on the rod while pulling on the tray with your fingernail 4 Pull the tray open and remove the disc Note Normally the tray makes a ratcheting sound when you pull it open using the above procedure Ch...

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Page 53: ...server is displayed at the bottom right corner of the initial logo screen Please note the version number processor upgrades may require a specified version of firmware to be installed in your server Update System Firmware is an option under the Utilities menu in the System Management Services After the logo is displayed initialization icons appear across the bottom of the screen To enter the graph...

Page 54: ...After the System Management Services starts the following screen displays 3 2 7046 Model B50 User s Guide ...

Page 55: ...tones enable the unattended start mode set and view the addresses of your system s SCSI controllers select the active console view or clear the firmware error log and update your server s firmware program Exit Returns you to the previous screen To select an icon move the cursor with the arrow keys to choose which icon is highlighted then press the Enter key You can also select an icon by clicking ...

Page 56: ...Config By selecting this icon you can view information about the setup of your server A list similar to the following appears when you select the Config icon 3 4 7046 Model B50 User s Guide ...

Page 57: ...han one screen of information is available a blue arrow appears in the top right corner of the screen Use the Page Up and Page Down keys to scroll through the pages Chapter 3 Using System Management Services 3 5 ...

Page 58: ...MultiBoot The options available from this screen allow you to view and set various options regarding the operating system and boot sequence 3 6 7046 Model B50 User s Guide ...

Page 59: ... operating system is installed then the system information in nonvolatile storage may have been lost This can happen if the battery has been removed To correct this situation refer to the bootlist reference in your AIX operating system documentation Software Default This option if supported by the operating system enables you to select a default operating system for your server Install From Enable...

Page 60: ...ange the custom boot list back to the default values click on Default If you change your startup sequence you must be extremely careful when performing write operations for example copying saving or formatting You can accidentally overwrite data or programs if you select the wrong drive OK Prompt Enables you to go directly to the Open Firmware command prompt The Open Firmware command prompt is use...

Page 61: ...creen Password Enables you to set password protection for turning on the server and for using system administration tools Hard Disk Spin Up Delay Enables you to change the spin up delay for SCSI hard disk drives attached to your server Error Log Enables you to view and clear the firmware error log information for your server Chapter 3 Using System Management Services 3 9 ...

Page 62: ...uire setup SCSI ID Allows you to view and change the addresses IDs of the SCSI controllers attached to your server Update Allows you to update the system firmware program Console If you have more than one keyboard and display attached to your server or if you have an ASCII terminal attached to your server in addition to a keyboard and display this tool allows you to define which one is active 3 10...

Page 63: ...n in the locked position If a power on password is not set then the Power On status icon is shown in the unlocked position as shown in the screen above When you select the Entry icon a screen with eight empty boxes displays Type your password in these boxes You can use any combination of up to eight characters A Z a z and 0 9 for your password As you type a character a key appears in the box Chapt...

Page 64: ... password but not erase it move the power on password jumper as described in the section beginning on page 4 8 Moving the jumper back to the default position re enables the power on password unless it has been removed in the System Management Services Utilities or by removing the battery 2 If you forget the power on password you can erase the password by shutting down the server and removing the b...

Page 65: ...r to turn on whenever AC power is applied to the server instead of having the server wait for the power button to be pushed Privileged Access Password The privileged access password protects against the unauthorized starting of the system programs To set the privileged access password you must first change a jumper on the system board See Chapter 4 Installing and Removing Options on page 4 1 to lo...

Page 66: ...he password enabling jumper has been changed and the privileged access password has been set great care must be taken to preserve the privileged access password If you set the privileged access password and later misplace it your server must be returned for service To prevent loss of system use record the privileged access password immediately whenever it is changed 2 If no user defined boot list ...

Page 67: ...o your server Spin up delay values can be entered manually or you can use a default setting All values are measured in seconds The default is two seconds After you have entered the new Spin up delay values use the arrow keys to highlight the Save icon and press Enter Chapter 3 Using System Management Services 3 15 ...

Page 68: ...Error Log Selecting this icon displays the log of errors that your server has encountered during operations Selecting the Clear icon erases the entries in this log 3 16 7046 Model B50 User s Guide ...

Page 69: ...ote Initial Program Load RIPL icon gives you access to the following selections The Set Address icon allows you to define addresses from which your server can receive RIPL code Chapter 3 Using System Management Services 3 17 ...

Page 70: ... change the incorrect address and select Save again The Ping icon allows you to confirm that a specified address is valid by sending a test transmission to that address After choosing the Ping option you are asked to indicate which communications adapter Token Ring or Ethernet should be used to send the test transmission 3 18 7046 Model B50 User s Guide ...

Page 71: ...ighted selection press the spacebar then highlight the OK icon and press Enter After choosing the adapter to configure you can select the communications mode of the chosen adapter or allow the system to select the communications mode automatically As on the previous screen use the arrow keys or mouse to highlight then press the spacebar to select When you have selected the communications mode high...

Page 72: ...ge an ID highlight the entry by moving the arrow keys then enter another number After you have entered the new address use the arrow keys or mouse to highlight the Save icon and press Enter At any time in this process you can select the Default icon to change the SCSI IDs to the default values 3 20 7046 Model B50 User s Guide ...

Page 73: ...e containing the new firmware image Attention While the new firmware image is being copied into your server you must not turn off the server Turning off the server during the update process may render your server inoperable After the firmware update is complete shut down and restart the server If the firmware update does not complete successfully or the server does not restart after the firmware u...

Page 74: ...e the img file on the firmware update diskette to precover img 3 Make sure your server is turned off 4 Insert the firmware recovery diskette into your server 5 Turn on your server 6 When the keyboard indicator appears press the 1 key if the system console is an ASCII terminal or the F1 key if the system console is a directly attached keyboard 7 When the System Management Services appear choose Uti...

Page 75: ... of firmware currently installed in your server is displayed at the top of each screen in the text based System Management Services Please note the version number processor upgrades may require a specified version of firmware to be installed in your server Update System Firmware is an option under the Utilities menu à ð System Management Services 1 Display Configuration 2 Multiboot 3 Utilities 4 S...

Page 76: ...ar to the following is displayed à ð Device Name PowerPC 6ð4 L2 Cache ð512K Memory slotA 8MB slotB 8MB LPT addr 3BC COM addr 3F8 COM addr 2F8 Audio Keyboard Mouse Diskette addr 3Fð Integrated Ethernet addr 8ððð5AF67BD SCSI cntlr id 7 P prev page N next page x Exit á ñ 3 24 7046 Model B50 User s Guide ...

Page 77: ... information in nonvolatile storage could have been lost as would happen if the battery had been removed To re create this value run the bootlist command under AIX with the appropriate parameter See the bootlist command in your AIX documentation Software Default If this option is supported by the operating system you can select the default operating system to start the system This option may not b...

Page 78: ...elect Boot Devices Select this option to view and change the custom boot list which is the sequence of devices read at startup time à ð Select Boot Devices 1 Display Current Settings 2 Restore Default Settings 3 Configure 1st Boot Device 4 Configure 2nd Boot Device 5 Configure 3rd Boot Device 6 Configure 4th Boot Device 7 Configure 5th Boot Device X Exit á ñ Display Current Settings Lists the curr...

Page 79: ...B Hard Disk id 5 slot 5 X Exit á ñ Restore Default Settings Restores the boot list to the default sequence of Primary diskette drive CD ROM drive Tape id 5 Hard disk drive id 6 Network device Selecting any of the Configure Boot Device options displays a screen similar to the following Chapter 3 Using System Management Services 3 27 ...

Page 80: ...e N next page X Exit á ñ Attention If no user defined boot list exists and the privileged access password has been enabled you are asked for the privileged access password at startup every time you boot up your server See Set Privileged Access Password on page 3 31 for more information on the privileged access password 3 28 7046 Model B50 User s Guide ...

Page 81: ...ng system management tools à ð Utilities 1 Set Passwords and Unattended Start Mode 2 SCSI Spin Up 3 Display Error Log 4 Remote Initial Program Load Setup 5 Change SCSI id 6 Update System Firmware 7 Select Console X Exit á ñ Chapter 3 Using System Management Services 3 29 ...

Page 82: ...ously had set a power on password and wanted to remove it select Remove Power On Password Notes 1 If you want to disable an installed power on password but not erase it move the power on password jumper as described in Enabling and Disabling the Power On Password on page 4 8 Moving the jumper back to the default position re enables the power on password unless it has been removed in the System Man...

Page 83: ...urned for service To prevent loss of system use record the privileged access password immediately whenever it is changed 2 If no user defined boot list exists and the privileged access password has been enabled you are asked for the privileged access password at startup every time you boot your server Moving the password enabling jumper back to the default position does not disable or erase the pr...

Page 84: ...e ErrorCode Location Entry 1 ð1 ð4 96 12 13 22 25A8ðð11 ðð ðð Entry 2 no error logged C Clear Error Log X Exit á ñ Note The time stamp in this error log is Coordinated Universal Time CUT which is also referred to as Greenwich Mean Time GMT AIX error logs have more information available and can time stamp with your local time 3 32 7046 Model B50 User s Guide ...

Page 85: ...n the following screen à ð Network Parameters 1 IP Parameters 2 Adapter Parameters 3 Ping X Exit á ñ Selecting the IP Parameters option displays the following screen à ð IP Parameters 1 Client IP Address ððð ððð ððð ððð 2 Server IP Address ððð ððð ððð ððð 3 Gateway IP Address ððð ððð ððð ððð 4 Subnet Mask ððð ððð ððð ððð X Exit á ñ Chapter 3 Using System Management Services 3 33 ...

Page 86: ... s hardware address as well as configure network adapters that require setup A screen similar to the following displays à ð Adapter Parameters Device HW Address 1 3Com 3C9ð5 8ððð5AFC67BD 2 token ring 8ððð32E54A12 X Exit á ñ 3 34 7046 Model B50 User s Guide ...

Page 87: ...ion menu à ð 3Com Etherlink Fast XL 1 Media Type Auto 2 Full Duplex Auto X Exit á ñ Selecting the Media Type option allows you the change the media employed by the Ethernet adapter à ð MEDIA TYPE 1 1ð BaseT 2 1ðð Base TX 3 Auto á ñ Chapter 3 Using System Management Services 3 35 ...

Page 88: ...network à ð Full Duplex 1 Yes 2 No 3 Auto á ñ Select Ping from the Network Parameters menu to test a connection to a remote server After selecting the Ping option you must choose an adapter to communicate with the remote system à ð Interface 1 Ethernet 2 Token Ring á ñ 3 36 7046 Model B50 User s Guide ...

Page 89: ...t á ñ Change SCSI ID This option allows you to view and change the addresses of the SCSI controllers attached to you server Update System Firmware This option allows you to update your system firmware Note that you must insert a diskette containing the firmware update image after you see a confirmation screen To create a firmware diskette with the latest level of firmware available see the followi...

Page 90: ...ng 1 Locate your firmware update diskette 2 Using another server rename the img file on the firmware update diskette to precover img 3 Make sure your server is turned off 4 Insert the firmware recovery diskette into your server 5 Turn on your server 6 When the keyboard indicator appears press the 1 key on the system console ASCII terminal 7 When the System Management Services appear choose Utiliti...

Page 91: ...n to change the language used by the text based System Management Services screens à ð SELECT LANGUAGE 1 English 2 Francais 3 Deutsch 4 Italiano 5 Espanol 6 Svenska x Exit á ñ Note Your ASCII terminal must support the ISO 8859 character set to properly display languages other than English Chapter 3 Using System Management Services 3 39 ...

Page 92: ...To enter the Open Firmware command line press the 8 key after the keyboard text symbol appears during startup If you have pressed the 8 key the Open Firmware command line an OK prompt appears after the initialization and power on self tests POST are complete The Open Firmware command line can be used to set up adapters that are not configurable with the System Management Services Your adapter docu...

Page 93: ... remove an option be sure you are familiar with the safety procedures and component handling guidelines described in Safety Considerations on page 4 2 These precautions and guidelines help you work safely with your server or options Available Options The following are some of the options available for your server Check with your authorized reseller or marketing representative for the latest inform...

Page 94: ...er cables for those devices are unplugged before the signal cables are connected If possible disconnect all power cables from the existing system before you add a device Use one hand when possible to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials During an electrical storm do not connect cables for display stations pr...

Page 95: ... its anti static package touch it to an unpainted metal part of the system unit for at least two seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into your system unit without setting it down If it is necessary to set the device down place it on its static protective package If your device is an adapter place it c...

Page 96: ...l attached devices and the server 4 If you have a modem or fax machine attached to the server disconnect the telephone line from the server 5 Unplug all power cords cables from electrical outlets Attention As soon as the server power cord is plugged in to the server and power outlet the power is on within the server whether or not the server is turned on Do not plug in the server power cord if the...

Page 97: ...l you encounter the spring detents 9 Release the spring detents by pressing in on each spring detent on both sides of the server at the same time While pressing in continue to slowly slide the server out of the rack until the spring detents are completely out of the rack 10 Place the server on a flat surface 11 Unscrew the three thumbscrews located at the rear of the server 2 1 1 2 Chapter 4 Insta...

Page 98: ...13 Grasp the cover on both sides and lift it away from the server Locating Options To locate various options in the server use the following figure 1 2 3 4 1 Adapter slots 2 Memory module connectors 3 Battery 4 Drive bays 4 6 7046 Model B50 User s Guide ...

Page 99: ...he external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to page 4 29 To complete the installation go to page 4 39 Chapter 4 Installing and Removing Options 4 7 ...

Page 100: ... position re enables the power on password unless it has been removed in the System Management Services Utilities or by removing the battery 2 If you forget the power on password you can erase the password by shutting down the server and removing the battery for at least 30 seconds See Changing the Battery on page 4 36 for details on removing the battery 3 The server power cable must be disconnect...

Page 101: ... must also install all other options such as internal drives memory adapters if you are planning to install them now After you have installed these options replaced the covers and reinstalled your server in the rack start the System Management Services to set the power on password For more information on the System Management Services see Chapter 3 Using System Management Services Chapter 4 Instal...

Page 102: ...e 4 8 The external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to page 4 29 To complete the installation go to page 4 39 4 10 7046 Model B50 User s Guide ...

Page 103: ...ving the Cover on page 4 4 To enable the privileged access password you must first change the jumper on the system board which blocks the use of the privileged access password This procedure should only be performed one time 1 Locate jumper J32 using the following illustration J32 2 Remove any adapters that are blocking the jumper Chapter 4 Installing and Removing Options 4 11 ...

Page 104: ...tart the System Management Services to set the privileged access password For more information on the System Management Services see Chapter 3 Using System Management Services What to do next To enable or disable The privileged access password go to page 4 11 The automatic power up feature go to page 4 13 The power on password go to page 4 8 The external SCSI connector go to page 4 33 To install A...

Page 105: ...mple When the automatic power up capability is enabled the server turns on as soon as AC power is applied even if the server was not turned on before the interruption Your server arrives from the factory with the automatic power up feature disabled Note If the power on password is set then the server still turns on but does not boot unless the Remote Mode is enabled To set the power on password an...

Page 106: ...of the server then gently pull upward on the small box jumper covering the pins To enable the automatic power up feature place the jumper over the rear two pins To disable the automatic power up feature place the jumper over the front two pins This is the factory default setting 4 Reinstall any adapters you may have removed 4 14 7046 Model B50 User s Guide ...

Page 107: ...he external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to page 4 29 To complete the installation go to page 4 39 Chapter 4 Installing and Removing Options 4 15 ...

Page 108: ...ude 256MB 128MB 64MB 32MB and 16MB The available speed for these memory modules is 60 ns Before you begin Read Safety Considerations on page 4 2 and Handling Static Sensitive Devices on page 4 3 Remove the server and cover see Removing the Cover on page 4 4 Note When installing memory modules install the new modules into the first available connector starting at slot 4 1 Locate the memory module c...

Page 109: ...ge 4 Install the first memory DIMM in slot 4 the second in slot 3 and so forth Ensure that the locking tabs are opened prior to installing the memory DIMM 5 The memory modules are keyed so that they can only be inserted one way Align the memory module notches with the keys in the memory connector Chapter 4 Installing and Removing Options 4 17 ...

Page 110: ...t attempt to move the locking tabs yourself They lock automatically when you have fully inserted the memory module Attention Inserting the memory module at an angle may cause damage 7 Inspect each memory module and ensure that the module is fully inserted into the socket 4 18 7046 Model B50 User s Guide ...

Page 111: ...e privileged access password go to page 4 11 The automatic power up feature go to page 4 13 The power on password go to page 4 8 The external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to ...

Page 112: ...cover see Removing the Cover on page 4 4 1 Locate the memory module connectors on the system board The memory module connectors are shown in the following figure 2 Remove any adapters that are blocking the memory module connectors see Removing Adapters on page 4 26 3 Determine which memory modules you want to remove 4 20 7046 Model B50 User s Guide ...

Page 113: ...g in a static protective package Make a note of the memory module size and speed for future reference What to do next To install a memory module go to page 4 16 If you have completed memory module removal continue with the next step Chapter 4 Installing and Removing Options 4 21 ...

Page 114: ...ble The privileged access password go to page 4 11 The automatic power up feature go to page 4 13 The power on password go to page 4 8 The external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive ...

Page 115: ...that came with the adapter for setting jumpers and switches 3 Select a slot for the adapter If you are installing a graphics adapter refer to the PCI Adapter Placement Reference to choose the appropriate slot to install your graphics adapter Some graphics adapters occupy two slot spaces when installed You may have to relocate an existing adapter If you do refer to Removing Adapters on page 4 26 At...

Page 116: ...etal surface on the server then remove the option from the package 6 Slide the adapter through the opening and press it firmly into the socket until the gold connector is fully inserted in the socket 7 Tighten the thumbscrew 8 Connect appropriate cables 9 Go to Device Records on page A 2 and update the system information Return here to continue 4 24 7046 Model B50 User s Guide ...

Page 117: ...he external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to page 4 29 To complete the installation go to page 4 39 Chapter 4 Installing and Removing Options 4 25 ...

Page 118: ...2 Remove the expansion slot thumbscrew for the adapter then grasp the adapter and pull it free from the socket Note If the adapter you are removing has a ground wire or a bracket attached to the frame of the server remove it now 3 Place the removed adapter in a safe place such as a static protection bag if one is available 4 If you are not replacing the adapter in this slot install an expansion sl...

Page 119: ...he external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to page 4 29 To complete the installation go to page 4 39 Chapter 4 Installing and Removing Options 4 27 ...

Page 120: ...inch diskette drive installed Bay 2 has a CD ROM drive installed Bays 3 and 4 accommodate 3 5 inch hard disk drives 1 2 3 4 SCSI IDs 1 Bay 1 Diskette Drive no SCSI ID 2 Bay 2 CD ROM Drive SCSI ID 3 3 Bay 3 Hard Drive SCSI ID 2 4 Bay 4 Hard Drive SCSI ID 4 Note External SCSI devices use the same bus as internal SCSI devices but cannot use SCSI IDs 2 3 or 4 as they are already in use 4 28 7046 Model...

Page 121: ...rocedure You must choose SCSI addresses for the any new drives which do not conflict with addresses of drives already installed Installing an Internal Drive into an Empty Bay 1 Remove the disk drive bay cover by loosening the thumbscrew 2 Gently pull the right side of the drive cover towards you until you can remove the cover completely from the server 3 Determine the location for the drive you wa...

Page 122: ... is inserted firmly into the connector located in the rear of the bay 7 Pivot the drive handle completely to the left until the drive handle locks and the drive is firmly seated 8 If you have another drive to install do so now If not continue with step 9 9 Replace the drive bay cover Align the two notches on the left side of the drive bay cover with the cover of the server Pivot the cover to the r...

Page 123: ...ocated on the left side of the disk drive carrier handle and pivot the handle towards you This disconnects the drive carrier from the rear connector 4 Continue pulling the drive carrier out of the bay until it is completely removed 5 If you are installing a new drive in the same bay go to Installing an Internal Drive into an Empty Bay on page 4 29 If not replace the disk drive bay cover Chapter 4 ...

Page 124: ...e 4 8 The external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to page 4 29 To complete the installation go to page 4 39 4 32 7046 Model B50 User s Guide ...

Page 125: ... server security the external SCSI connector can be disabled by changing jumpers inside the server 1 Locate the SCSI security jumpers in the following figure J35 J36 2 Remove the riser card bracket to access the jumpers See Removing the Riser Card Support Bracket on page 4 34 3 To disable the external SCSI connector move the jumper on J35 to the front two pins and move the jumper on J36 to the rea...

Page 126: ...ket See Removing Adapters on page 4 26 1 Remove the cover as described in Removing the Cover on page 4 4 2 Remove the screw that attaches the bracket to the riser card 3 Remove the other screw that attaches the bracket to the divider in front of the power supply 4 Slide the bracket forward and lift up 4 34 7046 Model B50 User s Guide ...

Page 127: ...he external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to page 4 29 To complete the installation go to page 4 39 Chapter 4 Installing and Removing Options 4 35 ...

Page 128: ...tents to water Keep away from children Replace only with the part number specified for your server Use of another battery may present a risk of fire or explosion The battery connector is polarized do not attempt to reverse polarity Dispose of the battery according to local regulations Attention Removing the battery may erase the Power on Password the current time and date the customized boot list ...

Page 129: ...attery can minimize skin contact with the battery and promote proper battery function 1 The following figure shows the location of the battery at connector B1 B 1 2 Remove the battery as shown in the following figure To replace the battery reverse the motions 3 Reinstall any adapters you may have removed Chapter 4 Installing and Removing Options 4 37 ...

Page 130: ...e 4 8 The external SCSI connector go to page 4 33 To install A memory module go to page 4 16 An adapter go to page 4 23 An internal drive go to page 4 29 A new battery go to page 4 36 To remove An adapter go to page 4 26 A memory module go to page 4 20 An internal drive go to page 4 29 To complete the installation go to page 4 39 4 38 7046 Model B50 User s Guide ...

Page 131: ... device cables such as the printer and display then plug the power cords into properly grounded electrical outlets Refer to the figure on page 1 7 for the specific location for each connector 6 If you have a modem or fax machine attached to the server reconnect the telephone line to the server and the outlet What to do next Install any required device drivers and update configuration information a...

Page 132: ... Prepare the option for installation using the instructions that came with the option You might find instructions for Setting a SCSI device ID Removing or installing a SCSI device terminator Setting jumpers or switches 2 Connect the option to the server as described in the instructions that came with the option Refer to the figure on page 1 7 for the specific location for each connector 4 40 7046 ...

Page 133: ...s perform additional functions compared to Standalone Diagnostics This ensures that the error state of the system is captured in NVRAM for your use in fixing the problem The AIX error log and certain SMIT functions are only available when diagnostics are run from the disk drive Consider the following items before using the diagnostics When diagnostics are installed the device support for some devi...

Page 134: ...he Enter key These difficulties can be bypassed by pressing Ctrl C to reset the terminal The screen display which results from this reset depends on the mode in which the system is being run Online Normal or Maintenance Mode The command prompt appears Standalone Mode or Online Service Mode The terminal type is reset to dumb the Diagnostic Operating Instruction panel displays and you are required t...

Page 135: ... Under some conditions the system may stop with instructions displayed on attached displays and terminals Follow the instructions to select a console display Running the Diagnostics from a TTY Terminal Consider the following when you run diagnostics using a TTY type terminal as the console display See the operator manual for your type of TTY terminal to find the key sequences you need to respond t...

Page 136: ...is table Otherwise refer to your operator s manual compare the attribute setting descriptions in this table with those of your terminal and set your attributes accordingly Generated Code Set ASCII Screen Normal Normal Uses the EIA 232 interface protocol Row and filemn 24 x 80 24 x 80 Uses the EIA 232 interface protocol Scroll Jump Jump Jump When the last character on the bottom line is entered the...

Page 137: ... position of the next line in the page after it reaches the last character position of the current line in the page Forcing insert Off Off Tab Field Field Field The column tab stops are ignored and the tab operation depends on the field attribute character positions Trace All Both inbound data data to the system unit and outbound data data from the system unit to and from the main port can be tran...

Page 138: ...ta word length byte Parity No No No Does not add a parity bit and is used together with the word length attribute to form the 8 bit data word byte Stop bit 1 1 1 Places a bit after a data word byte Turnaround character CR CR CR Selects the carriage return CR character as the line turnaround character Interface EIA 232 EIA 232 EIA 232 Uses the EIA 232 interface protocol Line control IPRTS IPRTS IPR...

Page 139: ...butes 3151 11 31 41 Settings 3151 51 61 Settings 3161 3164 Settings Description Response delay ms 100 100 100 The terminal waits for 100ms for the system unit to respond Chapter 5 Using the Online and Standalone Diagnostics 5 7 ...

Page 140: ...turn New line New line New line The cursor moves to the next line when the Return key is pressed New line CR CR CR The Return key generates the carriage return CR and the line feed LF characters The line turnaround occurs after the CR and LF characters are generated Send Page Page Page The contents of the current page are sent to the system unit when the Send key is pressed Insert character Space ...

Page 141: ...ettings Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps bits per second line speed to communicate with the system unit Word length bits 8 8 8 Selects eight bits as a data word length byte Parity Even Even No Stop bit 1 1 1 Places a bit after a data word byte Characters ALL ALL Line end CR LF Print Viewport Print EOL Off Print null Off Chapter 5 Using the Online and Standalone Diagnost...

Page 142: ...n Service Mode To run Online Diagnostics in service mode use the following steps 1 Ask the system operator to stop all programs including the AIX operating system 2 Turn the power off 3 Remove all tapes diskettes and CD ROMs 4 Turn the power on a When or after the Keyboard indicator appears press 6 on the keyboard to indicate that diagnostics are to be loaded b Enter any requested passwords c Foll...

Page 143: ... testing in concurrent mode The share test level tests a resource while the resource is being shared by programs running in the normal operation This testing is mostly limited to normal commands that test for the presence of a device or adapter The sub test level tests a portion of a resource while the remaining part of the resource is being used in normal operation For example this test could tes...

Page 144: ...ve most of the resources available to check All of the system resources except the SCSI adapters memory processor and the disk drive used for paging can be checked Error log analysis is done in maintenance mode when you select the Problem Determination option on the DIAGNOSTIC MODE SELECTION menu The shutdown m command is used to stop all activity on the AIX operating system and put the AIX operat...

Page 145: ...he Online Diagnostics No Error Log Analysis is done by the Standalone Diagnostics The CD ROM drive and the SCSI controller that controls it cannot be tested by the Standalone Diagnostics Running the Standalone Diagnostics To run Standalone Diagnostics in service mode take the following steps 1 Verify with the system administrator and system users that the system unit may be shut down then stop all...

Page 146: ...IC OPERATING INSTRUCTIONS appear on the console display 7 Follow the displayed instructions to checkout the desired resources 8 When testing is complete use the 3 key to return to the DIAGNOSTIC OPERATING INSTRUCTIONS 5 14 7046 Model B50 User s Guide ...

Page 147: ...the slash It identifies a device that is part of the parent a connector or a cable Cable information follows the pound sign It identifies a cable that is connected to the parent The following are examples P1 C1 Identifies a CPU card C1 plugged into planar P1 P1 M1 Identifies a memory card M1 plugged into planar P1 P1 K1 Identifies a keyboard attached to connector K1 on planar P1 P1 S1 Identifies s...

Page 148: ...cription identifing the devices always identify the cable attached to the port Name AIX Location Code Location Code Physical Connection Logical Identification System Planar 00 00 P1 Riser Card P1 1 J39 Memory DIMM 1 00 00 P1 M1 J11 Memory DIMM 2 00 00 P1 M2 J28 Memory DIMM 3 00 00 P1 M3 J19 Memory DIMM 4 00 00 P1 M4 J39 Diskette Drive 01 D1 00 00 P1 D1 J16 Base Address 0x03F0 Keyboard 01 K1 00 00 ...

Page 149: ...se Address 0x0378 Ethernet Port 10 60 P1 E1 J45 Host Bridge ID00 Device 12 SCSI Port 10 80 P1 Z1 J33 J38 Host Bridge ID00 Device 16 Tablet Port 01 Q1 P1 Q1 Card in PCI Slot 2 10 90 P1 1 I2 J3 on Riser Card Top Connector PCI Bridge ID01 Device 18 Card in PCI Slot 1 10 b0 P1 1 I1 J2 on Riser Card Bottom Connector Host Bridge ID00 Device 22 CD ROM P1 Z1 A3 Primary SCSI Bus ID 3 Upper DASD P1 Z1 A2 Pr...

Page 150: ...PCI bus used in the case where the PCI bus cannot be identified 05 PCMCIA buses xy For PCI adapters where x is equal to or greater than 1 The x and y are characters in the range of 0 9 A H J N P Z O I and lowercase are omitted and are equal to the parent bus s ibm aix loc Open Firmware Property The possible values for CD depend on the adapter card For pluggable PCI adapters cards CD is the device ...

Page 151: ...grated adapter EF GH is the same as the definition for a pluggable adapter For example the location code for a diskette drive is 01 D1 00 00 A second diskette drive is 01 D1 00 01 SCSI devices drives The location code for SCSI devices and drives is defined as AB CD EF G H Logical Unit address of the SCSI Device Control Unit Address of the SCSI Device Connector ID devfunc Number Adapter Number or P...

Page 152: ...6 6 7046 Model B50 User s Guide ...

Page 153: ...splay connected to the video port or an ASCII terminal attached to the S1 port Before starting this procedure stop all programs and the operating system This procedure runs the Online Diagnostics in Service mode or Standalone Diagnostics If the Online Diagnostics are installed they should be run See the operator manual for your type of ASCII terminal to find the key sequences you need to respond t...

Page 154: ... the diagnostics If needed see Running the Diagnostics from a TTY Terminal on page 5 3 Proceed to substep 5 when you finish checking the attributes 5 Turn the power on a When the Keyboard indicator appears press the 5 key on the keyboard to load the Standalone Diagnostics or press the 6 key to load the Online Diagnostics b Enter any requested passwords c Follow the instructions to select a console...

Page 155: ... to install wrap plugs to better isolate a problem 4 Select the System Verification option on the Diagnostic Mode Selection menu 5 If you want to run a general checkout of all installed resources select the All Resource option on the Diagnostic Selection menu If you want to check one particular resource select that resource on the Diagnostic Selection menu 6 Go to Step 4 Additional System Verifica...

Page 156: ...ions b Press the 3 key once and then follow the displayed instructions to shut down the system 2 If you changed any attributes on your ASCII terminal to run the diagnostics change the settings back to normal 3 This completes the system verification Report the SRN if you received one to the service organization To do a normal boot turn off the system unit and wait 30 seconds and then turn the syste...

Page 157: ...e to Load Diagnostics on page 8 11 The service organization uses the SRN to determine which field replaceable units FRUs are needed to restore the system to correct operation Step 1 Considerations before Running This Procedure Note See the operator manual for your ASCII terminal to find the key sequences you need to respond to the diagnostic programs The diagnostics can use a display connected to ...

Page 158: ...tep 4 Diagnostic tests can be run on many resources while the operating system is running However more extensive problem isolation is obtained by running Online diagnostics in Service mode Do you want to run the Online diagnostics in Service mode NO Go to Step 5 YES Do the following to shut down your system 1 At the system prompt stop the operating system using the proper command for your operatin...

Page 159: ...for your operating system 2 After the operating system is stopped turn off the server 3 Go to Step 6 YES Go to Step 10 Step 6 This step loads Online diagnostics in service mode If you are unable to load the diagnostics go to Step 7 1 Turn the power on 2 When the initial menu appears press the F6 key on the directly attached keyboard or number 6 on the ASCII terminal keyboard to indicate that diagn...

Page 160: ...n the Action column Symptom Action The system stops with the Diagnostic Operating Instructions display with an obvious display problem Go to Step 8 All other symptoms Go to Problem Determination When Unable to Load Diagnostics on page 8 11 Console Display Action Display Device Go to the display documentation for problem determination ASCII terminal Go to the documentation for problem determination...

Page 161: ...Step 9 The diagnostics loaded correctly Press the Enter key Is the Function Selection menu displayed NO Go to Step 10 YES Go to Step 11 Chapter 8 Hardware Problem Determination 8 5 ...

Page 162: ...rt the problem to the service organization 102 key keyboard Identify by the type of Enter key used The Enter key extends into two horizontal rows of keys Record error code M0KBD002 and report the problem to the service organization Kanji keyboard Identify by the Japanese characters Record error code M0KBD003 and report the problem to the service organization ASCII terminal keyboard This applies to...

Page 163: ...2 The Missing Resource menu is displayed Follow the displayed instructions until either the Diagnostic Mode Selection menu or an SRN is displayed If the Diagnostic Mode Selection menu is displayed select Problem Determination and go to Step 12 If you get an SRN record it and go to Step 14 The New Resource menu is displayed Follow the displayed instructions Note Devices attached to serial ports S1 ...

Page 164: ...it and go to Step 14 YES Go to Step 13 Step 13 The system checkout option checks most of the configured adapters and devices Notes 1 System checkout is only supported in Online Diagnostics in Service Mode 2 ISA adapters cannot be detected by the system The ISA adapter Configuration Service Aid allows the identification and configuration of ISA adapters for Standalone Diagnostics ISA adapters must ...

Page 165: ...to Step 16 YES Go to Running the Diagnostics from a TTY Terminal on page 5 3 and be sure your terminal attributes are set to work with the diagnostic programs Return to Step 16 when you finish checking the attributes Record any settings that are changed Diagnostic Response Action An SRN is displayed Go to Step 14 The system hangs Report SRN 109 200 The Testing Complete menu and the No trouble was ...

Page 166: ...rect attached keyboard or number 5 on the ASCII keyboard to indicate that diagnostics are to be loaded 4 Enter any requested passwords 5 Follow any instructions to select a console Did the Diagnostics Operating Instructions display without any obvious display problem NO Go to Step 7 YES Go to Step 9 Step 17 The diagnostics did not find a hardware problem If you still have a problem contact your so...

Page 167: ...e units FRUs are needed to restore the system to correct operation Step 1 Considerations before Running This Procedure The diagnostics can use a display connected to the video port or an ASCII terminal attached to serial port 1 Go to Step 2 Step 2 Are the Online Diagnostics installed on this system NO Go to Step 4 YES Go to Step 3 Chapter 8 Hardware Problem Determination 8 11 ...

Page 168: ...ess the F6 key on the direct attached keyboard or the number 6 on the ASCII keyboard to indicate that diagnostics are to be loaded 4 Enter any requested passwords 5 Follow any instructions to select a console 6 Wait until the diagnostics load or the system appears to stop Did the diagnostics load NO Go to Step 5 YES Go to Step 6 8 12 7046 Model B50 User s Guide ...

Page 169: ... at the top of the following table find your symptom and follow the instructions given in the Action column Symptom Action The system does not respond when the password is entered Go to Step 7 The system login prompt is displayed You may not have pressed the correct key or you may not have pressed the key soon enough when you were to indicate a Service Mode boot of diagnostic programs If this was ...

Page 170: ... power on light does not come on or comes on and does not stay on Check the power cable to the outlet Check the circuit breakers and check for power at the outlet Assure the room temperature is within 60 90 F If you do not find a problem record error code M0PS0000 and report the problem to the service organization Flashing 888 followed by additional error codes Report the error code sequence The s...

Page 171: ...zontal row of keys Record error code M0KBD001 and report the problem to the service organization 102 key keyboard Identify by the type of Enter key used The Enter key extends into two horizontal rows of keys Record error code M0KBD002 and report the problem to the service organization Kanji keyboard Identify by the Japanese characters Record error code M0KBD003 and report the problem to the servic...

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Page 173: ... option from the FUNCTION SELECTION menu Once a task is selected a resource menu may be presented showing all resources supported by the task A fast path method is also available to perform a task by using the diag command and the T flag This means the user does not have to go through most of the introductory menus just to get to a particular task Instead the user is presented with a list of resou...

Page 174: ...splay Configuration and Resource List Display Firmware Device Node Information Display Hardware Error Report Display Hardware Vital Product Data Display Machine Check Error Log Display Microcode Level Display or Change Bootlist Display or Change Diagnostic Run Time Options Display Previous Diagnostic Results Display Resource Attributes Display Service Hints Display Software Product Data Display Sy...

Page 175: ... Bus Analyzer SCSI Device Identification and Removal SCSD Tape Drive Service Aid Spare Sector Availability SSA Service Aids Update Disk Based Diagnostics Update System or Service Processor Flash Update System Flash 7135 RAIDiant Array Service Aids 7318 Serial Communication Network Server Chapter 9 Introducing Tasks and Service Aids 9 3 ...

Page 176: ... the adapter and the disk drives attached to the adapter Whenever data is logged in the internal log the device driver copies the entries to the AIX system error log and clears the internal log The Analyze Adapter Internal Log service aid analyzes these entries in the AIX system error log The service aid displays the errors and the associated service actions Entries that do not require any service...

Page 177: ...nrecovered data errors exceed the threshold value the hardfile needs to be formatted and certified If the recovered data errors recovered and unrecovered equipment errors exceed the threshold values the disk needs to be replaced This task may be run directly from the AIX command line The following usage statement describes the syntax of the command Usage diag c d deviceName T certify Certify Hardf...

Page 178: ...allow Dials and LPFKs configuration A tty must be in the available state on the async port before the Dials and LPFKs can be configured on the port The task allows an async adapter to be configured then a tty port defined on the adapter and then Dials and LPFKs can be defined on the port Configure Reboot Policy This service aid controls how the system tries to recover from a system crash Use this ...

Page 179: ... to Yes the system attempts to reboot from a crash if the operating system has an enabled Defined Restart or Reboot Policy When Use the O S Defined Restart Policy is set to No or the operating system restart policy is undefined then the restart policy is determined by the Supplemental Restart Policy Enable Supplemental Restart Policy 1 Yes 0 No The Supplemental Restart Policy if enabled is used wh...

Page 180: ...The Remote Maintenance Policy includes modem configurations and phone numbers to use for remote maintenance support Use this service aid to display and change the following settings for the Remote Maintenance Policy Note Because of system capability some of the following settings may not be displayed by this service aid Configuration File for Modem on S1 Configuration File for Modem on S2 Enter th...

Page 181: ...nistration Center Phone Number This is the number of the System Administration Center computer the catcher that receives problem calls from systems Contact the system administrator for the correct telephone number to enter here Digital Pager Phone Number In Event of Emergency This is the number for a pager carried by someone who responds to problem calls from your system Customer Voice Phone Numbe...

Page 182: ...y signals System Name System Administrator Aid This is the name given to the system and is used when reporting problem messages Note Knowing the system name aids the support team quickly identify the location configuration history etc of your system This service aid may be accessed directly from the AIX command line by entering usr lpp diagnostics bin uspchrp m Configure Ring Indicate Power On Pol...

Page 183: ...g settings may not be displayed by this service aid Surveillance on off Surveillance Time Interval This is the maximum time between heartbeats from the operating system Surveillance Time Delay This is the time to delay between when the operating system is in control and when to begin operating system surveillance Changes are to take effect immediately Set this to Yes if the changes made to the set...

Page 184: ...ed If no resources are available to be deleted then none are listed Disk Maintenance Disk to Disk Copy Display Alter Sector Disk to Disk Copy Notes 1 This service aid cannot be used to update to a different size drive The service aid only supports copying from a SCSI drive to another SCSI drive of similar size 2 Use the migratepv command when copying the contents to other disk drive types This com...

Page 185: ...ervice aid from disk it is suggested that this service aid be run from the diagnostics that are loaded from removable media when possible Display Alter Sector This selection allows the user to display and alter information on a disk sector Care must be used when using this service aid because inappropriate modification to some disk sectors may result in total loss of all data on the disk Sectors a...

Page 186: ... check occurs information is collected and logged in a NVRAM error log before the server shuts down This information is logged in the AIX error log and cleared from NVRAM when the system is rebooted from the hard disk LAN or standalone media When booting from Standalone Diagnostics this service aid can take the logged information and turn it into a readable format that can be used to isolate the p...

Page 187: ...user to turn on or off running the diagnostic in loop mode the default is off Note This option is only displayed when running Online Diagnostics in Service Mode Include Advanced Diagnostics This option allows the user to turn on or off including the Advanced Diagnostics the default is off Include Error Log Analysis This option allows the user to turn on or off including the Error Log Analysis ELA ...

Page 188: ...tic tests that are run in loop mode When this service aid is selected information on the last problem logged is displayed The arrow keys can be used to look at information about previous problems This information is not from the error log maintained by the AIX operating system The ASCII version of the Diagnostics Log is available in the etc lpp diagnostics data dat files Display Resource Attribute...

Page 189: ...lanar0 to determine what repair action is needed Critical Low The sensor reading indicates a serious problem with the device Run diagnostics on sysplanar0 to determine what repair action is needed Warning High The sensor reading indicates a problem with the device This could become a critical problem if action is not taken Run diagnostics on sysplanar0 to determine what repair action is needed War...

Page 190: ...rical values are displayed as token index status measured value location code t token Specifies the sensor token to query i index Specifies the sensor index to query v Indicates to return the sensor measured value The sensor status is returned by default Examples 1 Display a list of the environmental sensors usr lpp diagnostics bin uesensor l Sensor Fan Speed Status Normal Value 2436 RPM Location ...

Page 191: ...u in checking the current level and downloading the needed microcode This task may be run directly from the AIX command line The following usage statements guide you for a particular type of adapter or device See the flag descriptions to complete the AIX command Download Microcode to PCI SCSI RAID Adapter The following usage statements describe the syntax of the command for a PCI SCSI RAID Adapter...

Page 192: ...f file_name Flag Description d System name for the adapter or device example fcs0 f File name on the source device Disk source must have complete path from root directory s microcode source etc microcode is default Default source device is disk Download Microcode to Other Devices The following usage statements describe the syntax of the command Usage diag c d device_name T download s diskette l pr...

Page 193: ...ion is used to format a selected disk drive You can run this task from the AIX command line The following usage statement describes the syntax of the fastpath command Usage diag T format Array Controller Microcode Download This selection allows the microcode on the Fibre Channel RAID controller to be updated when required You can run this task from the AIX command line The following usage statemen...

Page 194: ...rtify is run This certify reassigns all bad blocks encountered Hardfile Erase Disk This option can be used to overwrite remove all data currently stored in user accessible blocks of the disk The Erase Disk option writes one or more patterns to the disk An additional option allows data in a selectable block to be read and displayed on the system console To use the Erase Disk option specify the numb...

Page 195: ...be erased run the same version of the Erase Disk selection which was used in step 2 Note Using the same version of the service aid is only critical if there were any bad blocks found in step 3 6 Compare the bad blocks which were recorded with the drive in step 3 with those which now appear in the grown defect MAP Note If there are differences between the saved data and the newly obtained data then...

Page 196: ...ze Formats the media without certifying This function does not reassign the defective blocks or erase the data on the media It provides a quick way of formatting the media and cleaning the disk Note It takes approximately 1 minute to format the media Optical Media Format and Certify Formats and certifies the media This function reassigns the defective blocks and erases all data on the media This t...

Page 197: ...if the program was successful else a non zero status should be returned Local Area Network Analyzer This selection is used to exercise the LAN communications adapters Token Ring Ethernet and FDDI Fiber Distributed Data Interface The following services are available Connectivity testing between two network stations Data is transferred between the two stations This requires the user to input the Int...

Page 198: ...rograms and files required to test a particular resource The supplemental is normally released and shipped with the resource as indicated on the diskette label Diagnostic Supplemental Media must be used when the device support has not been incorporated into the latest diagnostic CD ROM This task processes the Diagnostic Supplemental Media Insert the supplemental media when prompted then press Ente...

Page 199: ...ers When you select Run Exercisers from the Task Selection menu the EXERCISER SELECTION menu displays Select the exerciser you want to run from this menu Each exerciser has other menus to set options for the exerciser Exerciser Commands CMD Use the following commands as needed in the exerciser menus and reports Not all commands are available in each menu or report CMD Description a Acknowledge an ...

Page 200: ...ocess is started for each processor The free memory space is split evenly between the available processors thus reducing the time required to exercise all of the memory If the system is working properly there are no compare errors If a non recoverable memory error occurs the system crashes Recoverable memory errors are logged by the AIX operating system The following items must be available to run...

Page 201: ...es to the bus ensuring that each one works This service aid works with any valid SCSI Bus configuration The SCSI Bus Service Aid transmits a SCSI Inquiry command to a selectable SCSI Address The service aid then waits for a response If no response is received within a defined amount of time the service aid displays a timeout message If an error occurs or a response is received the service aid then...

Page 202: ...e sent if the device is in use by another process SCSI Device Identification and Removal This service aid allows the user to choose a SCSI device or location from a menu and to identify a device located in a server that uses a SCSI Enclosure Services SES backplane The service aid also does the following Generates a menu displaying all SCSI devices Lists the device and all of it s sibling devices L...

Page 203: ... is used when the log sense data is written on the diskette The service aid prompts for a file name when the log sense data is chosen to be copied to a file This service aid may be run directly from the AIX command line The following usage statement describes the syntax of the command path is usr lpp diagnostics bin utape Usage utape h d device n l t or utape c d device v n l t D f filename Flag D...

Page 204: ...d replaced Formatting the disk does not improve the availability of spare sectors This task may be run directly from the AIX command line The following usage statement describes the syntax of the command Usage diag c d deviceName T chkspares SSA Service Aids This service aid provides tools for diagnosing and resolving problems on SSA attached devices The following tools are provided Set Service Mo...

Page 205: ...t return to diagnostics The current flash image is not saved After the reboot the var update_flash_image can be removed When running from standalone diagnostics the flash update image file is copied to the file system from diskette The user needs to provide the image on a diskette since the user does not have access to remote file systems or any other files that are on the system If enough space i...

Page 206: ...ace Controller Use this selection when it is necessary to replace a controller in the array Adapter Microcode Download Usage diag c d deviceName T download B D P Flag Description B Download boot block microcode default to functional microcode D Microcode is on diskette default to etc microcode directory P Download the previous level of microcode default to latest level Physical Disk Microcode Down...

Page 207: ...certify l ChId Flag Description l Physical disk channel ID i e 23 Physical Disk Identify Usage diag c d deviceName T identify 7318 Serial Communications Network Server Service Aid This service aid provides a tool for diagnosing terminal server problems Chapter 9 Introducing Tasks and Service Aids 9 35 ...

Page 208: ...9 36 7046 Model B50 User s Guide ...

Page 209: ...cord the Identification Numbers Record and retain the following information The location of the server s identification number is shown below Product Name 7046 Model B50 Machine Type Model Serial Number Copyright IBM Corp 1999 A 1 ...

Page 210: ...MB Ø 128MB Ø 256MB Memory B 16MB Ø 32MB Ø 64MB Ø 128MB Ø 256MB Memory C 16MB Ø 32MB Ø 64MB Ø 128MB Ø 256MB Memory D 16MB Ø 32MB Ø 64MB Ø 128MB Ø 256MB Mouse Connector Ø Mouse Ø Other ____________________________ Keyboard Connector Ø Enhanced Ø Other ______________ Tablet Connector Ø ______________ Expansion Slot 1 Expansion Slot 2 Parallel Port Serial Port 1 Serial Port 2 Table A 2 Drive Bays Loca...

Page 211: ...onent interconnect PCI 1 1 C cables connecting to server during setup 1 8 safety xiii card See adapter caution laser compliance statement xiv lifting the server 1 3 CD ROM drive using 2 17 CD ROM eject button 1 6 CD ROMs changing battery 4 36 checklist 1 3 1 9 command line open firmware 3 40 compatibility with applications 1 1 connecting cables xiii internal drive all bays A 2 connecting external ...

Page 212: ...cription 4 23 location 4 23 expansion slot thumbscrew and cover removal 4 24 external device records A 2 external options connecting 4 40 F fibre channel RAID service aids 9 21 flash SK NET FDDI firmware 9 22 H hard disk drive status light 1 6 headphone connector CD ROM 1 6 headphone port 1 7 highlights 1 1 I identification numbers A 1 indicators POST 2 1 installation checklist 1 3 1 9 completing ...

Page 213: ...ode 5 12 service mode 5 10 online diagnostics modes of operation 5 10 online publications xix open firmware command line 3 40 operating considerations standalone and online diagnostics 5 1 operator panel display 1 6 ordering publications xix P parallel port 1 7 parameters default configuration A 2 part numbers serial A 1 physical location codes 6 1 POST indicators 2 1 power LED 2 5 power switch 2 ...

Page 214: ...preparing for installation of options 4 4 records A 2 security features server removal 4 4 setting up RS 6000 7046 Model B50 1 1 sizes adapters 4 23 memory 4 16 slots expansion 4 23 See also expansion slots small computer system interface SCSI See SCSI small computer system interface speed memory 4 16 SSA service aids 9 32 standalone and online diagnostics operating considerations 5 1 standalone d...

Page 215: ...nited Kingdom xiii tools 1 2 U United Kingdom s telephone line requirements xiii unpacking the server 1 3 using system verification procedure 7 1 Utilities program 3 9 V view front view 1 6 rear view 1 7 volume control CD ROM 1 6 Index X 5 ...

Page 216: ...X 6 7046 Model B50 User s Guide ...

Page 217: ... Ø Yes Ø No When you send comments to us you grant us a nonexclusive right to use or distribute your comments in any way we believe appropriate without incurring any obligation to you Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Overall Satisfaction Ø Ø Ø Ø Ø Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate Ø Ø Ø Ø Ø Complete Ø Ø Ø Ø Ø Easy to find Ø Ø Ø ...

Page 218: ...e Fold and Tape Information Development Department H6DS 9561 11400 Burnet Road Austin TX 78758 3493 Cut or Fold Along Line Cut or Fold Along Line BUSINESS REPLY MAIL NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES POSTAGE WILL BE PAID BY ADDRESSEE X 8 7046 Model B50 User s Guide ...

Page 219: ......

Page 220: ...IBM Part Number 03N4112 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber September 1999 SA38 ð563 ðð ð3N4112 ...

Page 221: ...Spine information IBM RS 6000 7046 Model B50 User s Guide ...

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