IBM Aptiva 2174, Hardware Maintenance Service

Page: 73 / 186

Check Procedures 41
NOTE:
Ensure that the memory modules are installed properly and the contact leads
are clean before diagnosing any system problems.
Memory test failed. See “Memory” on page 57.
System board
Incorrect memory size shown
or repeated during POST. Insert the memory modules in the DIMM sockets
properly, then reboot the system.
Memory module. See the “Step 005” of “Memory” on
page 57 to replace memory module.
System board.
System works but fails to enter
power saving mode when the
Power Management Mode is
set to [Enabled], and power
saving timer set in BIOS has
elapsed. Enter BIOS Setup and load default settings.
In Windows 98, check settings in Power
Management Property of Control Panel.
Reload software from Recovery CD.
System hangs before system
boot. See “Index of Symptoms, Messages, or Beeps” on
page 35.
See “Undetermined Problems” on page 66
System hangs after system
boot. Execute a system test (“Diagnostics/All Tests” in PC-
Doctor diagnostics program) and set it to stop at
“Halt on Error” to see the potential cause of the
problem.
“Undetermined Problems” on page 66.
Blinking cursor only; system
does not work. See “Start” on page 31.
Diskette/IDE drive connection/cables
Diskette/IDE disk drives
See “Undetermined Problems” on page 66
System board
Diskette Drive
NOTE:
NOTE:Ensure that the diskette drive is configured correctly in BIOS Setup and
its read/write head is clean before diagnosing any diskette drive problems.
Table 2-3 Error Symptoms List
(Continued)
NOTE: To diagnose a problem, first find the error symptom in the left column. If directed
to a check procedure, replace the FRU indicated in the check procedure. If no
check procedure is indicated, the first Action/FRU listed in right column is the
most likely cause.
Error Symptoms Action/FRU