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IBM Aptiva 2174, Hardware Maintenance Service

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IBM Aptiva 2174 Hardware Maintenance Service Download Page 61

Copyright IBM Corp. 1999

 29  

Check Procedures 

Introduction .................................................................................................... 30
Start ............................................................................................................... 31
Index of Symptoms, Messages, or Beeps  ..................................................... 35
Troubleshooting ............................................................................................. 49

Factory-Installed Storage Devices  .......................................................... 49

Factory-Installed Modem Card ....................................................................... 52
Audio (Not Supported by Diagnostics Program)  ............................................ 54
CD/DVD-ROM Drive  ...................................................................................... 56
Memory .......................................................................................................... 57
Keyboard ........................................................................................................ 58
Mouse ............................................................................................................ 59
Power Supply ................................................................................................. 61
Monitor ........................................................................................................... 64
Undetermined Problems  ................................................................................ 66

Summary of Contents for Aptiva 2174

Page 1: ...Hardware Maintenance Service for Service Level A Machine Types 2174 IBM Monitors 2235 2236 and 2237 2174 2235 2236 2237...

Page 2: ...errors Changes are periodically made to the information herein these changes will be made in later editions IBM may make improvements and or changes in the product s and or the program s at any time A...

Page 3: ...Internal Cabling 5 Monitor Not included with some models 5 Keyboard 6 Mouse 6 Hardware Interfaces 7 CMOS Reset 8 Power On Password 9 Flash BIOS Update Procedure 10 BIOS contained Model Number and Seri...

Page 4: ...tor 64 Undetermined Problems 66 Diagnostic Aids 69 Introduction 70 Power On Self Test 71 Diagnostic Diskette 72 Using the Diagnostic Diskette 72 Using Diagnostic Program from Recovery CD 73 Diagnostic...

Page 5: ...t 120 DVD ROM Drive Rear Panel Connectors and Jumpers 121 Zip Drive 122 Video Cards 124 ELSA AGP 2x 4x 32MB 124 Savage IV AGP 2x 4x 32 MB 124 LAN Card 126 3Com 126 Accton 126 DIMM Configurations 127 S...

Page 6: ...pe 2174 DVD ROM Drive 139 Assembly 4 Machine Type 2174 Keyboard and Mouse 141 Appendix A FRU Number List 143 Appendix B Online Support Information 145 Appendix C Model Monitor Configurations and FRU P...

Page 7: ...se expressly designated by IBM are the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The featuring of these patents pending or othe...

Page 8: ...rd connect and disconnect cables as described following when installing moving or opening covers of this product or attached devices CAUTION When replacing the battery use only IBM Part Number 33F8354...

Page 9: ...ves contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure...

Page 10: ...to ou de dispositivos conectados CUIDADO Ao substituir a bateria utilize apenas o N mero de Pe a IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante Se seu sistema possuir um m d...

Page 11: ...da unidade de CD ROM N o remova as tampas da unidade de CD ROM PERIGO Algumas unidades de CD ROM cont m um diodo de laser da Classe 3A ou da Classe 3B Observe o seguinte Radia o de laser quando abert...

Page 12: ...VI...

Page 13: ...Notices VII...

Page 14: ...VIII...

Page 15: ...Notices IX...

Page 16: ...X...

Page 17: ...iques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique lorsque vous installez ou que vous d placez le pr sent produit ou des p riph riques qui lui sont raccord s reportez...

Page 18: ...e les proc dures d crites dans le pr sent document Pour viter une exposition directe au rayon laser n ouvrez pas l unit de CD ROM Vous ne pouvez effectuer aucune op ration de maintenance l int rieur P...

Page 19: ...n oder l sen um einen Stromschlag durch Ber hren von Oberfl chen mit unterschiedlichem elektrischem Potential zu vermeiden Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind g...

Page 20: ...CD ROM Laufwerk installiert ist beachten Sie folgendes Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Las...

Page 21: ...azione di questo prodotto Per evitare il pericolo di scosse elettriche collegare il cavo di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza collegare qualsias...

Page 22: ...Evitare di Gettarla o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smaltirla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 97 e successive di...

Page 23: ...ne unit CD ROM contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo dire...

Page 24: ...XVIII...

Page 25: ...Notices XIX...

Page 26: ...XX...

Page 27: ...al tocar dos superficies con distinto potencial el ctrico La corriente el ctrica de los cables de comunicaciones tel fono y alimentaci n puede resultar peligrosa Para evitar una posible descarga siga...

Page 28: ...ciones locales CAUTION Cuando instale una unidad de CD ROM tenga en cuenta la siguiente informaci n Si se llevan a cabo controles o ajustes o se utilizan m todos que no se atengan a lo aqu especificad...

Page 29: ...resultar peligrosa Para evitar posibles lesiones o da os del aparato desconecte los cables de alimentaci n los sistemas de telecomunicaciones las redes y los m dems antes de abrir las cubiertas del s...

Page 30: ...er countries the drive is certified to conform to the requirements of EN60825 Class 1 laser products are not considered to be hazardous The CD DVD ROM drive has an internal Class 1 0 5 milliwatt alumi...

Page 31: ...Operating System 2 OS 2 Personal System 2 PS 1 PS 2 Intel Pentium MMX EtherExpress and LANDesk are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are...

Page 32: ...e the diagnostics tools for isolating failures Repairing Information contains illustrations and descriptions to disassemble and reassemble the computer Parts Test Point Locations contains illustration...

Page 33: ...OS Reset 8 Power On Password 9 Flash BIOS Update Procedure 10 BIOS contained Model Number and Serial Number 11 BIOS Setup Utility 12 Working with the Setup Menus 12 Viewing System Information Video In...

Page 34: ...2 Introduction This chapter gives a general overview of the Aptiva Machine Type 2174 describes the standard and optional features and details its functional and environmental specifications...

Page 35: ...of the following processors can be installed AMD K7 processor 200MHz front side bus 550 MHz internal with 3DNow technology AMD K7 processor 200MHz front side bus 600 MHz internal with 3DNow technolog...

Page 36: ...dem adapter card available RJ 45 connector LAN adapter card available Diskette Drive AT type 3 5 inch 1 44 MB slimline diskette drive Hard Disk Drive 3 5 in 1 in height IDE AT drive 3 5 in may be in a...

Page 37: ...timer set in the Windows 98 Power Management Property elapses Power Supply PC 98 compatible 200W ATX power supply Searchable high low voltage selection Internal Cabling Two 40 pin ribbon cables for h...

Page 38: ...Screen Display menu for Japan 17 15 7 viewable image size monitor 0 28 mm or 0 27 mm dot pitch for Japan Automatic scanning horizontal frequencies from 30 KHz to 69 KHz or 30 KHz to 72 KHz for Japan V...

Page 39: ...Compliant to Audio CD Video CD CD ROM XA Karaoke CD and Photo CD both single and multi session format Diskette drive AT diskette interface Video Physical interface is compatible with the IBM Personal...

Page 40: ...8 CMOS Reset This system does not deny access to BIOS Setup Utility Execute Load BIOS Default Settings in BIOS Setup to clear the corrupted CMOS data See Loading the Default Settings on page 13...

Page 41: ...o the electrical outlet The power supply maintains 5 Vdc of standby power when the power cord is plugged System damage might result if the power cord is not unplugged during testing 3 Set J18 to 2 3 p...

Page 42: ...ed driver such as HIMEM SYS EMS SYS 2 At the DOS prompt A type A FLASH818 R01 XX ROM A C then press Enter NOTE R01 XX ROM is the BIOS version Depended on the BIOS version type the BIOS program name 3...

Page 43: ...s to input the model number and serial number to BIOS 1 Prepare a bootable DOS diskette with DMI EXE file 2 Insert the diskette and boot from drive A WARNING Do not boot with any memory related driver...

Page 44: ...p when the computer is off 1 Turn on your monitor 2 Turn on the system unit 3 When you see the IBM Aptiva logo press F1 to enter Setup and display the Main Menu If you have previously set a power on p...

Page 45: ...also called factory or default settings are stored in the CMOS Setup includes an option Load Default Settings that lets you reload the original configuration at any time To load the default settings...

Page 46: ...like to save your changes press the left arrow key to select the option Yes then press Enter to save your changes and exit Setup If you do not want to save your changes press the right arrow key to se...

Page 47: ...stem automatically identifies it as drive B Drive B System recognizes the LS 120 drive as drive B ATTENTION If Boot Sequence in Startup Options is set to CD ROM and a bootable CD is loaded BIOS identi...

Page 48: ...orts this feature you may set this parameter to Auto Configured default Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 depending on the hard disk requirements See the documentation that came with the hard disk Ha...

Page 49: ...t comes with two 9 pin serial ports Serial port 1 sets to Enable and serial port 2 is not shown on the BIOS screen The default setting of Base Address is 2F8h and the default IRQ is 3 Parallel Port Yo...

Page 50: ...f minutes When you access the hard disk again allows 3 to 5 seconds depending on the hard disk for the system to recover and return to normal speed Set this parameter to Disabled if your hard disk doe...

Page 51: ...IDE HD and Floptical The default is ATAPI CD ROM Third Boot Device This parameter allows you to set system boots from 1st IDE HD 2nd IDE HD 3rd IDE HD 4th IDE HD Floptical SCSI Device and Disabled The...

Page 52: ...ss the left or right arrow key to display the Power on Password window 4 Type a password consisting of up to six characters then press Enter 5 Retype the password then press Enter 6 Press Enter again...

Page 53: ...tions 2 Press the left or right arrow key twice to enter power on password and delete the password then press Esc to exit power on password The power on password will automatically set to None NOTE In...

Page 54: ...abled Memory Cache Options The Memory Cache Options menu allows you to configure system cache Enabling the cache parameters optimize system performance Some older applications however may not run prop...

Page 55: ...other devices When set to No BIOS initializes all Plug and Play boot and non boot devices Set this parameter to Yes if you are using Windows 95 or Windows 98 operating system Set to No if you run any...

Page 56: ...you install non Plug and Play cards set this parameter to Yes exit Setup and turn off the computer This clears all resource assignments and allows BIOS to reassign resources to all installed Plug and...

Page 57: ...6 lb 17 Monitor 18 5 kg 40 8 lb Environment Temperature for system unit Power on 10 to 35 C 50 to 95 F Power off 10 to 60 C 14 to 140 F Temperature for 15 monitor Power on 5 to 40 C Power off 20 to 60...

Page 58: ...em unit Sine wave input is required Low Range 90 Vac to 132 Vac High Range 180 Vac to 264 Vac Input voltage for 15 monitor Sine wave input is required 88 Vac to 264 Vac Input voltage for 17 monitor Si...

Page 59: ...ith a voltage selector switch allowing selection of voltage of either 115 Vac or 230 Vac This switch must be in the 230 Vac position when the machine is plugged into a 230 Vac electrical outlet The re...

Page 60: ...28 Special Tool The following special tool is required to service this system when running diagnostics program PC Doctor Wrap plugs P N 72X8546...

Page 61: ...ex of Symptoms Messages or Beeps 35 Troubleshooting 49 Factory Installed Storage Devices 49 Factory Installed Modem Card 52 Audio Not Supported by Diagnostics Program 54 CD DVD ROM Drive 56 Memory 57...

Page 62: ...These tables also list the field replaceable units FRUs most likely to cause a particular problem Check Procedures When the Start check procedure or the Index of Symptoms Messages or Beeps tables poin...

Page 63: ...tage checks unless otherwise specified IMPORTANT There is a Power Override switch located at the back of the machine just above the connector for the power cable If the system does not power on after...

Page 64: ...efficient servicing that each stage of every procedure be verified For example When a symptom is found or when a symptom appears to have been cured the preceding steps should be repeated for accuracy...

Page 65: ...select Utility from the diagnostics program menu Select Tech Support Form from the menu press F5 to execute then generate a system configuration report Compare the system configuration list with the...

Page 66: ...ings Check all adapter card switch settings Check all adapter card cables and connectors Make sure that all of the above are set correctly and show the correct voltages and continuity Re place any def...

Page 67: ...a successful POST the system attempts to load operating system The system can be customized for different startup boot methods by the BIOS Setup Utility Startup Options on page 18 The system s defaul...

Page 68: ...o a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause BIOS Error Messages Action...

Page 69: ...Enter BIOS Setup and load the default settings Check IDE drive jumper See 3 5 In Hard Disk Drive Jumper Settings on page 112 IDE hard disk drive power IDE hard disk drive cable connection IDE hard dis...

Page 70: ...CD DVD ROM are bootable Enter BIOS Setup and load the default settings Reboot the system NVRAM CMOS Password cleared by Jumper Turn off the system and remove the jumper See Power On Password on page 9...

Page 71: ...e See the Step 005 of Memory on page 57 to replace memory module System board 3 Base 64 MB Memory Failure Insert the memory modules in the DIMM sockets properly then reboot the system Memory module Se...

Page 72: ...n should be operative and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems Processor fan does not run but power supply fan runs...

Page 73: ...mptoms Messages or Beeps on page 35 See Undetermined Problems on page 66 System hangs after system boot Execute a system test Diagnostics All Tests in PC Doctor diagnostics program and set it to stop...

Page 74: ...Setup See Security Options on page 20 Diskette drive cable Diskette drive System board Diskette drive LED comes on for more than 2 minutes when reading data Diskette Diskette drive connection cable D...

Page 75: ...dc pin 3 5 Vdc 0 Vdc pin 5 5 Vdc 0 Vdc pin 7 5 V dc See Machine Type 2174 System Board Jumpers and Connectors on page 107 CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS...

Page 76: ...e jack of the CD DVD ROM has an output then check if the audio cable from CD DVD ROM drive to system board JP19 is connected properly See Machine Type 2174 System Board Jumpers and Connectors on page...

Page 77: ...or replace modem card Machine Type 2174 System Board Jumpers and Connectors on page 107 In Win 98 ensure that telephone application is configured correctly for your modem and set to receive messages a...

Page 78: ...e sure that the LPT or COM you test is the same as is set in BIOS Setup Loop back System board Printing failed Ensure that the printer driver is properly installed Refer to the service manual for the...

Page 79: ...on page 61 Pressing power switch does not turn on system Ensure the power override switch situated at the back of the machine just above the connector for the power cable is not set to off Power switc...

Page 80: ...48...

Page 81: ...the correct voltage for the condition you are measuring Measure the voltage only at the pins listed in the chart Remember to set the meter on the correct scale and to put the meter leads in the correc...

Page 82: ...nector J24 IDE Secondary Channel Master and Slave Drives in BIOS Setup should be connected to the system board connector J19 NOTE The CD ROM drive that comes with system unit should be configured as I...

Page 83: ...you want to test diskette drive Select and execute Hard Disk Test if you want to test hard disk drive Select Interactive Tests from the PC Doctor diagnostics program main menu then select and execute...

Page 84: ...side phone line by connecting a working telephone to the telephone wall jack Listen for a dial tone to ensure that the phone line is good 002 Insert the diagnostics diskette into the diskette drive Po...

Page 85: ...HEAD NO GO TO STEP 005 The modem adapter functions normally End 005 Ensure that Windows 98 is properly installed then power off the system unit Plug the modem adapter card into a different PCI expansi...

Page 86: ...rom these instructions 001 START Power off the system unit Remove all adapter cards Connect a hard disk drive with pre loaded Windows 98 Power on the system unit Load default settings in setup audio m...

Page 87: ...06 Select the Preview button from the Sound window 007 DO YOU HEAR ANY SOUND FROM THE SPEAKER YES READ AHEAD NO GO TO STEP 008 The audio feature is functioning normally Click Cancel to close the dialo...

Page 88: ...d and are connected properly Check and ensure that the CD DVD ROM drive driver is loaded correctly Load default settings 003 DO THE TESTS OF OPEN CLOSE TRAY BY DIAGNOSTICS PROGRAM AND BY DEPRESSING CD...

Page 89: ...low the screen instructions to run the Memory test 004 DOES THE MEMORY TEST COMPLETE WITHOUT AN ERROR YES READ AHEAD NO GO TO STEP005 The system memory is now functioning correctly If you suspect an i...

Page 90: ...O GO TO STEP 004 Keyboard is functioning normally End 004 ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS YES READ AHEAD NO GO TO STEP 005 Power off the system unit Carefully remove the gr...

Page 91: ...ecute Mouse test 003 DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM YES READ AHEAD NO GO TO STEP 011 Test right left button and check if right left button works 004 DOES THE MOUSE BUTTON WORK...

Page 92: ...known good mouse 009 DO THE ERROR SYMPTOMS STILL REMAIN YES READ AHEAD NO GO TO STEP 010 Replace the system board End 010 Replace the mouse End 011 Exit diagnostics program Ensure that the mouse driv...

Page 93: ...PRESSED YES READ AHEAD NO GO TO STEP 005 You might have a damaged on off switch cable assembly Disconnect the on off switch cable assembly connector from the power supply connector and take an ohm re...

Page 94: ...all connectors are plugged back in go to See Undetermined Problems on page 66 If the fan stops running when a drive connector is plugged back in go to Start on page 31 007 DO YOU HAVE AN OHM READING...

Page 95: ...Check Procedures 63 009 Replace the power supply End...

Page 96: ...a detachable system I O signal cable between the monitor and the system unit Check the line voltage power cord and continuity for the system I O signal cable before replacing the monitor 001 START Po...

Page 97: ...st image 003 DOES THE MONITOR SUCCESSFULLY PASS ALL TESTS YES READ AHEAD NO GO TO STEP 004 You have successfully completed the video diagnostics tests If the problem remains go to Index of Symptoms Me...

Page 98: ...ated the problem FRU refer to Parts Test Point Locations on page 105 for locations Load default settings in setup Check all system board jumper positions and switch settings Check all adapter card jum...

Page 99: ...8 If the symptom changes go to Index of Symptoms Messages or Beeps on page 35 or to the check procedure for the last item tested Replace the last item tested if the system operates normally after rem...

Page 100: ...68...

Page 101: ...nostic Aids Introduction 70 Power On Self Test 71 Diagnostic Diskette 72 Using the Diagnostic Diskette 72 Using Diagnostic Program from Recovery CD 73 Diagnostics Program Features 74 Windsor3 fm Page...

Page 102: ...on This section explains the diagnostic aids power on self test POST and diagnostics program PC Doctor that are available for troubleshooting problems on the system Windsor3 fm Page 70 Monday August 2...

Page 103: ...Depending on the criticality of the POST error the system may halt and or display the message Press F1 to enter to the Setup or Enter to continue If this message appears pressing the Enter key will al...

Page 104: ...d some external devices The amount of time required to test components depends on the number of components installed and selected The more devices you have attached to your system and selected in PC D...

Page 105: ...o enter BIOS Setup menu Select and enter Startup Options set the first priority of boot sequence to CD ROM Save and exit from BIOS Setup 3 When screen displays IBM Recovery Program menu choose Run Dia...

Page 106: ...Parallel Ports Fixed Disks Diskette Drive Other Devices Zip Drive HiFD Drive LS 120 Drive CD ROM DVD Drive Memory Test Full Memory Test Quick Intel PNA Test Interactive Tests Keyboard Video Internal S...

Page 107: ...M RIMM Info Utility Run External Test Surface Scan Hard Disk Benchmark System DOS Shell Tech Support Form Select Languages View Test Log Print Log Save Log View Stored Results Quit Exit Diags Park HD...

Page 108: ...76 Windsor3 fm Page 76 Monday August 2 1999 1 13 PM...

Page 109: ...3 3 5 In and 5 25 In Internal External Bays 85 Removing the 3 25 in hard disk drive from the adapter tray 86 Bay 4 5 3 5 In Diskette Drives 87 Power Supply 89 Adapter Cards 91 Memory DIMM 92 AMD K 7...

Page 110: ...moving the failing FRU they are listed at the top of the page Go to the removal procedure for each FRU listed remove the FRU and then continue with the removal of the failing FRU To replace a FRU reve...

Page 111: ...s in this unit use the standard diskette advanced technology ATX interface Hard disk drives in this unit use an Integrated Drive Electronics IDE ATX interface This computer supports the American Natio...

Page 112: ...mmodate a 5 25 inch half high drive such as diskette hard disk tape or CD DVD ROM drive Normally this bay holds the factory installed CD DVD ROM drive 10 Bay 2 This drive bay may accommodate a 5 25 in...

Page 113: ...pull the release handle forward to release the cover The cover slides along grooves that run on the sides of the unit While still holding the handle slide the cover forward to remove it completely To...

Page 114: ...nsure that the rails of the cover slide along the grooves on the sides of the chassis Slide back the cover until it fits into place If the cover does not slide all the way to the rear hold the upper r...

Page 115: ...ive from an external bay and you do not intend to install a new drive immediately reinstall the bay panel on the empty exposed drive bay Follow these steps to remove the plastic bay panel from the fro...

Page 116: ...a screwdriver to push back the metal bay plate After pushing the metal cover for about an inch you may use your hand to push it all the way to a 90 degree angle NOTE To Reinstall A Bay Panel Insert a...

Page 117: ...tion of cables Remove the screws WARNING For 5 25 In hard disk drive installation it uses different screws from 3 5 In hard disk drive IMPORTANT Install the 3 5 in hard disk drive only in bays 1 2 and...

Page 118: ...ray remove the four shoulder screws on the underside of the tray Four cushion rings are used to minimize the acoustic interference To remove the cushion rings slide and lift ATTENTION When installing...

Page 119: ...es Disconnect the cables note location of cables Press the lever and rotate outward Pull carefully and slowly as soon as the warning arrow appears The drive frame becomes free after the line behind th...

Page 120: ...rive Frame Align the front notch of the drive frame with the system chassis Align the top rail of the drive frame with the system chassis and swing inward until it clicks to lock Re attach the power a...

Page 121: ...ocation of cables Remove the two screws from the chassis Press the tab located on top of the housing frame just above the power supply Push the power supply forward towards the CD ROM drive to detach...

Page 122: ...Replacing the Power Supply Insert the power supply frame into its corresponding cut away openings on the chassis Align the top rails and slide in to lock Secure the power supply with it s two original...

Page 123: ...2 If necessary remove cards from the adjacent slots of the failed card Position the system unit such that the card is accessible to you If the adapter card has cables disconnect them Be sure to take...

Page 124: ...sitive to static discharge Press the levers on both sides of the socket down and outwards Lift the DIMM to remove CAUTION Place your forefingers on the top of the DIMM before you press the holding cli...

Page 125: ...ove the AMD K 7 CPU module from slot A NOTE Determine the type of processor you are installing and make sure the jumpers are set correctly Run the Setup Utility after correctly installing a processor...

Page 126: ...processor slot Fold out the retainers With the processor module electrical contacts pointing downward align the processor to the posts of the universal retention mechanism then lower it down CAUTION...

Page 127: ...e wider ends of the clips on the fan sink The lower set of holes are smaller and should match the narrow ends of the fan sink clips Package Installation Follow these steps when installing the fan sink...

Page 128: ...96 To remove the fan sink use a screw driver to slide the fastener nodes outward to unlock the fan sink from the processor then carefully remove the fan sink from the processor...

Page 129: ...ersal retention mechanism 1 Pull out the sides 2 Place the universal retention mechanism over the CPU connector on the system board and press it until it clicks into place 3 Press down the four plasti...

Page 130: ...ON Be careful when removing the backup battery If the metal lever is damaged or broken the system board must be replaced Gently pull the metal lever away from the backup battery Lift the backup batter...

Page 131: ...ystem battery you need to reset the system date and time You can perform this task from the Window 98 desktop or from the Setup Utility To reset the system date and time in the Setup Utility select th...

Page 132: ...100 Indicator LED and Cable Push in on the indicator LED and remove from the rear Disconnect the LED and cable from the system board...

Page 133: ...rd Remove all adapter cards Disconnect all cables connected to the system board Remove the screws securing the system board to the chassis Lift the system board to remove from chasis Remove memory DIM...

Page 134: ...in your body to the machine frame Hold the ESD sensitive part by its edge connector shroud cover Do not touch its pins If you are removing a plug able module use the correct tools Do not place the ES...

Page 135: ...ocedures 1 Insert the Aptiva recovery CD into the CD ROM drive then restart computer 2 Depress F1 while POST to enter BIOS Setup menu Select and enter Startup Options set the first priority of boot se...

Page 136: ...104...

Page 137: ...el Connectors and Jumpers 117 CD ROM R W Drive 118 Front Panel and Emergency Exit 120 DVD ROM Drive Rear Panel Connectors and Jumpers 121 Zip Drive 122 Video Cards 124 ELSA AGP 2x 4x 32MB 124 Savage I...

Page 138: ...re asked to measure voltages Use this information to help you locate parts such as electronic boards connectors pin numbers and test points This chapter also contains jumper settings for the hard disk...

Page 139: ...ttings Function J18 1 2 2 2 3 Flash Update Normal Password Clear 2174 System Board Connector Functions Connector Function Connect to J1 PS 2 keyboard and mouse connectors PS 2 pointing device PS 2 key...

Page 140: ...LAN WOL connector LAN adapter card J22 Power connector Power supply J23 Speaker header connector Speaker J24 Primary IDE connector IDE drive J25 SCSI LED header connector SCSI LED J26 Front panel conn...

Page 141: ...driver or other tool to short the connector J22 for 2174 with the switch cable disconnected from the connector on the system board or use a connection jumper to short the black and green wires of the...

Page 142: ...110 12 12Vdc Blue 13 Ground Black 14 Power On Green 15 Ground Black 16 Ground Black 17 Ground Black 18 19 5Vdc Red 20 5Vdc Red Power Supply Output Pin Assignment Continued Pin Voltage Cable Color...

Page 143: ...out 15mm of the cable should be connected to the modem card The other end should be connected to the system board GVC Factory Installed Modem Card Connector Functions Item Function Connect to 1 Teleph...

Page 144: ...Jumper Settings The configuration of the following jumpers control the drive s mode operation DS Drive Select For Master only CS Cable Select PK Park used as a place to store a jumper 3 5 In Quantum...

Page 145: ...113 The configuration of the following jumpers control the drive s mode of operation Master Slave CSEL Cable Select 3 5 In IBM Hard Disk...

Page 146: ...14 3 5 In Maxtor Hard Disk 3 5 In Maxtor Hard Disk Drive Jumper Settings J50 Description On Drive configured as Master or Drive configured as Master with an attached Slave Off Drive configured as Slav...

Page 147: ...nel buttons indicators and emergency eject methods may be different Lite on LG CD ROM Front Panel Introduction Item Description 1 Load eject button 2 Headphone jack 3 Power on busy indicator lights up...

Page 148: ...ROM Emergency exit option 1 If for any reason the tray does not eject automatically insert and press an eject bar inside the emergency eject hole to manually eject the tray A straightened paper clip...

Page 149: ...umper connectors CD ROM Drive Rear Panel Connectors and Jumpers Item Function Connect to 1 Power supply connector Power supply 2 Interface connector System board J19 3 Configuration jumper CS SL MA De...

Page 150: ...Front Panel Introduction Item Description 1 Load eject button 2 Power on busy indicator lights up in green color while disc is in ready state lights up and flashes in amber color during data read or...

Page 151: ...connectors CD ROM R W Drive Rear Panel Connectors and Jumpers Item Function Connect to 1 Power supply connector Power supply 2 Interface connector System board J19 3 Configuration jumper CS SL MA Desc...

Page 152: ...lose Button 3 Emergency eject hole See DVD ROM Emergency exit option below 4 Disc Indicator 5 Headphone Volume Control 6 Headphone Jack DVD ROM Emergency exit If for any reason the tray does not eject...

Page 153: ...onnectors and Jumpers Item Function Connect to 1 Power connector Power supply 2 IDE Interface connector System board J19 3 Configuration jumper CS SL MA Description On Master default On Slave On Cable...

Page 154: ...Aptiva machine Their front panel buttons indicators and emergency eject methods may be different CD ROM R W Front Panel Introduction Item Description Disk Eject Button Green Activity Light Flashes wh...

Page 155: ...ly 2 Configuration jumper CS SL MA Description On Master Slave On Cable select On Reserved do not use 3 Interface connector System board J19 4 Emergency Eject Hole Zip Drive Emergency exit option If f...

Page 156: ...124 Video Cards NOTE Same as 8MB card with 4 memory chips on board and a VGA connector If it is a comb card it has a digital PnD connector ELSA AGP 2x 4x 32MB Savage IV AGP 2x 4x 32 MB...

Page 157: ...e both Charge Power return and the IEEE 1394 internal cable bundle shield will be commoned to pin 18 P D D Signal Pin Assignments Pin Signal Pin Signal 1 TMDS Data2 16 USB data 2 TMDS Data2 17 USB dat...

Page 158: ...ate and the link indicators 10 Link or 100 Link specifies the current line transmission speed Depending on the 10Base T 100Base T connections to unshielded twisted pair 10Base T UTP or unshielded twis...

Page 159: ...127 DIMM Configurations The 2174 system board has three DIMM sockets A maximum of 768 MB memory may be installed You can install 128MB PC 100 DIMM in any sockets...

Page 160: ...Signal Name I O 1 Strobe O 14 Auto Feed N A 2 Data Bit 0 I O 15 Error I 3 Data Bit 1 I O 16 Initialize O 4 Data Bit 2 I O 17 Select In O 5 Data Bit 3 I O 18 Ground P 6 Data Bit 4 I O 19 Ground Power 7...

Page 161: ...ection 0 2 Density Select O 19 Ground 3 No Connection 20 Step O 4 No Connection 21 Ground 5 Ground 22 Write Data O 6 No Connection 23 Ground 7 Ground 24 Write Enable O 8 Index I 25 Ground 9 Ground 26...

Page 162: ...I O 27 I O Channel Ready I 8 Host Data 10 I O 28 No Connection 9 Host Data 4 I O 29 No Connection 10 Host Data 11 I O 30 Ground Power 11 Host Data 3 I O 31 Host IRQ I 12 Host Data 12 I O 32 No Connect...

Page 163: ...Copyright IBM Corp 1998 131 Safety Inspection Guide General Guidelines 132...

Page 164: ...ould be used to identify possible safety conditions not covered by this Safety Inspection Guide If any unsafe conditions are present you must find out how serious the hazard is and if you can continue...

Page 165: ...ne Type 2174 135 Assembly 1a Machine Type 2174 System Unit Interior 135 Assembly 1b Machine Type 2174 System Unit Exterior 137 Assembly 2 Machine Type 2174 Diskette Hard Drive 138 Assembly 3 Machine T...

Page 166: ...lgium Dutch BF Belgium French CA Canada CE Canada English CF Canada French CN China DK Denmark Danish FI Finland Finish FR France GE Germany HK Hong Kong IT Italy JP Japan LS LA Spanish ND Netherlands...

Page 167: ...Parts Catalog 135 Assembly for Machine Type 2174 Assembly 1a Machine Type 2174 System Unit Interior...

Page 168: ...01K4278 CMOS Backup Battery 1a 12 36L9100 128MB module PC 100 1a 13 09N5335 200W Power Supply API 9628 071 1a 14 12J6877 Power Switch and Cable Assembly 1a 15 02K2607 3 5 FDD HDD Holder Bracket 1a NS...

Page 169: ...anel w handle White 1b 2 00K8480 Front Panel Bezel Black 1b 2 02K2325 Front Panel Bezel White 1b 3 00K8478 Top Cover Black 1b 3 02K2326 Top Cover White 1b 7 00K8481 Drive Bay Panel 2nd and 3rd 5 25 dr...

Page 170: ...chine Type 2174 Diskette Hard Drive Asm Index FRU Number Description 2 1 02K2299 3 5 3 mode MKE JU256A276P 2 2 02K2603 FDD Cable 2 3 36L9109 3 5 17GB HDD 7200RPM IBM Janus 2 3 01N3054 3 5 20 4GB HDD 7...

Page 171: ...d CD ROM Drive IDE Cable 3 3 20L2289 CD DVD ROM Drive Audio Cable 3 4 01N1954 GVC Conexant PCI 56K DF NA SA HK TW 3 NS 00K8183 7FT Phone Cord 3 NS 01N3181 Jumper Cable 3 to 5 Phone Cord 3 NS 01N1961 M...

Page 172: ...reen Blue and Black 3 NS 01N3002 Intel Home PNA PCI Adapter Card 3 NS 20L2169 ADT 9VDC1120V A40910M US CE CF LA Taiwan 3 NS 09N5383 Aureal Vortex 2 PCI audio card by Ocean high end 3 NS 09N5384 ESS So...

Page 173: ...oard and Mouse Asm Index FRU Number Description 4 1 37L2590 Rapid Access II US ENGLISH 103P US CE 104 keys White 4 1 37L2613 Rapid Access II US ENGLISH 103P US CE 104 keys Black 4 2 28L1865 IBM Scroll...

Page 174: ...142...

Page 175: ...7 02K2325 1b 2 137 02K2326 1b 3 137 02K2330 1b 7 137 02K2331 1b 8 137 02K2335 1a 5 136 02K2337 1a 7 136 02K2603 2 2 138 02K2604 1a NS 136 02K2605 1a 1 136 02K2607 1a NS 136 09N5330 1a 8 136 09N5331 1a...

Page 176: ...144...

Page 177: ...with drivers software updates product information and other file updates To access the BBS set your modem for eight data bits one stop bit and no parity bit The IBM PC Company Automated Fax Back Syst...

Page 178: ...ful IBM Internet addresses for Aptiva information http www ibm com pc PC Company Home Page http www ibm com pc us aptiva Aptiva Home Page http www ibm com pc us searchfiles html IBM PC Company Searcha...

Page 179: ...Copyright IBM Corp 1998 147 Appendix C Model Monitor Configurations and FRU Part Numbers For FRU replacement part numbers please see Parts Catalog on page 133...

Page 180: ...148...

Page 181: ...Drive 114 118 122 Connectors and Jumpers 117 119 120 123 Emergency exit 116 123 Front Panel 115 118 122 Check Procedure 52 Check Procedures 30 CMOS Reset 8 D Dimension 25 Disk Drive Security Control 2...

Page 182: ...6 Mouse Check Procedure 59 Port Signals 128 Mouse 6 Multimedia 5 O Online Support Information 145 Operating Requirements 27 P Parallel Port Port Signals 128 Password Changing 21 Removing 21 Setting 2...

Page 183: ...2174 98 System Board 2174 101 Removals and Replacements ESD Sensitive Parts 102 S Safety Information II Serial Port Port Signals 128 System Board Jumpers Machine Type 2174 107 System Information in B...

Page 184: ...152...

Page 185: ...Printed in U S A International Business Machines Corporation Old Orchard Road Armonk New York 10504 Part Number 00N5904 Pub Number S00N 5904 00 07 99...

Page 186: ......

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