IBM Aptiva 2156 Hardware Maintenance Service Download | Manualshive

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Table 2-3

Error Symptoms List

Error Symptoms

Action/FRU

NOTE: To diagnose a problem, first find the error symptom in the left
column. If directed to a check procedure, replace the FRU indicated in the
check procedure. If no check procedure is indicated, the first Action/FRU
listed in right column is the most likely cause.

Executing software shutdown

from Windows98 Start menu
cannot turn off system. (Only
pressing power switch can
force system to turn off).

Load default settings.

Reload software from Recovery CD.

No system power, or power

supply fan is not running.

"Power Supply" on page 2-35.

System board.

Other Problems

Any other problems.

“Undetermined Problems” on page 2-40.

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Summary of Contents for Aptiva 2156

Page 1: ... Hardware Maintenance Service for Service Level A Machine Type 2156 2156 ...

Page 2: ... errors Changes are periodically made to the information herein these changes will be made in later editions IBM may make improvements and or changes in the product s and or the program s at any time Address comments about this publication to IBM Corporation Dept E23 962 2 455 Park Place Lexington KY 40511 1856 USA Information you supply may be used by IBM without obligation For copies of publicat...

Page 3: ...rking with the Setup Menus 1 10 Standard CMOS Setup 1 12 BIOS Features Setup 1 15 Power Management 1 15 PnP PCI Configuration 1 15 Integrated Peripherals 1 16 Password Setting 1 17 Specifications 1 18 Operating Requirements 1 19 Special Tools 1 20 Check Procedures 2 1 Introduction 2 2 Start 2 3 Index of Symptoms Messages Error Codes or Beeps 2 8 Troubleshooting 2 23 Factory Installed Storage Devic...

Page 4: ...m Board Jumper Settings 5 4 2156 Processor Type Jumper Settings 5 5 2156 System Board Connectors and Functions 5 6 Power Supply Cable Connector Specifications 5 7 Main Output Pin Assignment 5 8 Factory Installed Modem Card Layout 5 10 Factory Installed Modem Card Connector Functions 5 10 3 5 In Hard Disk Drive Jumper Locations 5 11 3 5 In Hard Disk Drive Jumper Settings 5 12 CD ROM Drive 5 13 CD R...

Page 5: ...7 1 Assembly 1 Machine Type 2156 System Unit 7 2 Assembly 2 Machine Type 2156 FDD HDD Drive 7 5 Assembly 3 Machine Type 2156 CD ROM Modem Card 7 6 Assembly 4 Machine Type 2156 Keyboard and Mouse 7 8 Appendix A FRU Number Index Appendix B Online Support Information Index ...

Page 6: ...expressly designated by IBM are the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The featuring of these patents pending or otherwise in this document does not give you any license to these patents You can send license inquires in writing to the IBM director of Commercial Relations IBM Corporation Purchase NY10577 Voltage Supply ...

Page 7: ...y equipment to which this product will be attached must also be connected to properly wired receptacles When possible use one hand to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials Electrical current from power telephone and communications cables is hazardous To avoid shock hazard connect and disconnect cables as desc...

Page 8: ...urn Everything OFF 2 First attach all cables to devices 2 First remove power cord s from outlet 3 Attach signal cables to receptacles 3 Remove signal cables from receptacles 4 Attach power cord s to outlet 4 Remove all cables from devices 5 Turn device ON ...

Page 9: ...ed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Caution When a CD ROM drive is installed note the following Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Removing the covers of the CD ROM driv...

Page 10: ...ptical instruments and avoid direct exposure to the beam Caution Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunications systems networks and modems before you open the server covers unless instructed otherwise in the installation and configuration procedures ...

Page 11: ...ste produto será conectado devem também ser conectados a receptáculos corretamente instalados Quando possível utilize uma das mãos para conectar ou desconectar cabos de sinal para evitar um possível choque ao tocar duas superfícies com potenciais elétricos diferentes A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicação é perigosa Para evitar choques elétricos conect...

Page 12: ...Conecte os cabos de sinal nos receptáculos 4 Conecte o s cabo s de alimentação nas tomadas 5 LIGUE o dispositivo Para Desconectar 1 DESLIGUE tudo 2 Remova primeiro o s cabo s de alimentação das tomadas 3 Remova os cabos de sinal dos receptáculos 4 Remova todos os cabos dos dispositivos ...

Page 13: ... na água Aqueça a mais de 100 C 212 F Conserte nem desmonte Descarte a bateria conforme requerido pelas disposições e regulamentações locais cuidado Quando uma unidade de CD ROM estiver instalada observe o seguinte A utilização de controles ou ajustes ou a execução de procedimentos diferentes daqueles especificados nesta publicação pode resultar em exposição perigosa à radiação A remoção das tampa...

Page 14: ...instrumentos óticos e evite exposição direta ao raio cuidado A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicação é perigosa Para evitar ferimentos pessoais ou danos aos equipamentos desconecte os cabos de alimentação sistemas de telecomunicação redes e modems antes de abrir as tampas do servidor a menos que receba outras instruções nos procedimentos de instalação e...

Page 15: ...XIII ...

Page 16: ...XIV ...

Page 17: ...XV ...

Page 18: ...XVI ...

Page 19: ...XVII ...

Page 20: ...nt électrique passant dans les câbles de communication ou les cordons téléphoniques et d alimentation peut être dangereux Pour éviter tout risque de choc électrique lorsque vous installez ou que vous déplacez le présent produit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion 1 Mettez les unités hor...

Page 21: ...u utilisation Ne la jetez pas à l eau Ne l exposez pas à une température supérieure à 100 C Ne cherchez pas à la réparer ou à la démonter Pour la mise au rebut reportez vous à la réglementation en vigueur attention Si une unité de CD ROM est installée prenez connaissance des informations suivantes Pour éviter tout risque d exposition au rayon laser respectez les consignes de réglage et d utilisati...

Page 22: ... diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Évitez de regarder fixement le faisceau ou de l observer à l aide d instruments optiques Évitez une exposition directe au rayon ...

Page 23: ...bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchführen Aus Sicherheitsgründen Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen Signalkabel möglichst...

Page 24: ...eiten lösen achtung Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enthält ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung Handhabung oder Entsorgung explodieren Die...

Page 25: ...Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gefährliche Laserstrahlung auftreten Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gefährlicher Laserstrahlung führen Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden müssen Die Verkleidung des CD ROM Laufwerks nicht öffnen ...

Page 26: ...chtung Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten achtung An Netz Telefon und Datenleitungen können gefährliche elektrische Spannungen anliegen Um eine Gefährdung des Benutzers oder Beschädigung des Geräts zu vermeiden ist der Server auszuschalten Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem Öffne...

Page 27: ... di scosse derivanti dal contatto con due superfici a diverso potenziale elettrico La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale è pericolosa Per evitare scosse elettriche collegare e scollegare i cavi come descritto quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o durante il collegamento delle unità Per collega...

Page 28: ...la o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smaltirla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 97 e successive disposizioni nazionali e locali ATTENZIONE Quando è installata un unità CD ROM notare quanto segue L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l e...

Page 29: ...cio 32 Kg 55Kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di di sicurezza ATTENZIONE La corrente circolante nei cavi di alimentazione del telefono e di segnale è pericolosa Per evitare situazioni pericolose per le persone o danneggiamenti all apparecchiatura scollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e ed i modem prima di aprire i coperchi ...

Page 30: ...XXVIII ...

Page 31: ...XXIX ...

Page 32: ...XXX ...

Page 33: ... tocar dos superficies con distinto potencial eléctrico La corriente eléctrica de los cables de comunicaciones teléfono y alimentación puede resultar peligrosa Para evitar una posible descarga siga las indicaciones de conexión y desconexión de los cables siempre que tenga que instalar mover o abrir las cubiertas de este producto o de los dispositivos acoplados Instrucciones de conexión 1 Apague to...

Page 34: ...a Exponer el producto a una temperatura superior a 100 C Reparar o desmontar el producto Cuando quiera desechar la batería siga las disposiciones y reglamentaciones locales caution Cuando instale una unidad de CD ROM tenga en cuenta la siguiente información Si se llevan a cabo controles o ajustes o se utilizan métodos que no se atengan a lo aquí especificado se puede producir una exposición peligr...

Page 35: ...ión directa 32 Kg 55Kg caution Alce la máquina con cuidado el sobrepeso podría causar alguna lesión caution La corriente eléctrica de los cables de comunicaciones de teléfono y de alimentación puede resultar peligrosa Para evitar posibles lesiones o daños del aparato desconecte los cables de alimentación los sistemas de telecomunicaciones las redes y los módems antes de abrir las cubiertas del ser...

Page 36: ...th and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products In other countries the drive is certified to conform to the requirements of EN60825 Class 1 laser products are not considered to be hazardous The CD DVD ROM drive has an internal Class 1 0 5 milliwatt aluminum gallium arsenide laser that operates at a wavelength of 760 to 810 manometers The des...

Page 37: ...stem 2 HelpCenter PS 1 IBM PS 2 Operating System 2 Intel Pentium MMX EtherExpress and LANDesk are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation Other company product and service names may be trademarks or service marks of others ...

Page 38: ...iagnostic Aids explain how to use the diagnostics tools for isolating failures Repairing Information contains illustrations and descriptions to disassemble and reassemble the computer Parts Test Point Locations contains illustrations and descriptions of the locations of the major parts jumpers and connectors Safety Inspection Guide contains information about inspecting a machine for safety problem...

Page 39: ... 7 Flash BIOS Update Procedure 1 8 BIOS contained Model Number and Serial Number 1 9 BIOS Setup Utility 1 10 Working with the Setup Menus 1 10 Standard CMOS Setup 1 12 BIOS Features Setup 1 15 Power Management 1 15 PnP PCI Configuration 1 15 Integrated Peripherals 1 16 Password Setting 1 17 Specifications 1 18 Operating Requirements 1 19 Special Tools 1 20 ...

Page 40: ...eatures Processors Machine Type 2156 Processor with the capabilities of MMX technology Socket 7 Zero Insertion Force ZIF connector You must remove the old processor to install an upgrade processor Detachable CPU heat sink with fan One of the following processors can be installed AMD K6 2 333 Processor with 3DNOW Technology Memory 512 KB Pipeline Burst Static RAM PBSRAM Fixed onboard 168 pin synchr...

Page 41: ...icrophone in jack Speaker out jack Line in jack Diskette Drive AT type 3 5 in 1 44MB slimline diskette drive Hard Disk Drive 3 5 in 1 in height IDE AT drive 128 KB cache buffer in hard disk drive Average and minimum 11 1 ms seek time access time varies for the hard disk drive and the hard disk drive manufacturer CD ROM Drive 5 25 in high performance 32X CD ROM IDE AT drive Read data and play audio...

Page 42: ...er set in the Windows 98 power utility timer elapses without system activity Monitor enters standby mode if Windows 98 power utility timer elapses System sleep timer elapses Power Supply 92 85 watt switchable high low voltage power supply Standard ATX power supply with 5V standby power Internal Cabling Two 40 pin ribbon cables for hard disk drive and CD ROM drive One 34 pin ribbon cable for AT dis...

Page 43: ...r Super video graphics array SVGA monitor Compliant to VESA power saving mode Connector for a detachable grounded 3 wire power cord 1 8 m 5 8 ft attached signal cable Auto sensing power input for 100 VAC to 240 VAC Keyboard PS 2 104 key rubber dome IBM PS 2 Compatible Keyboard with 1 8 m 5 8 ft cable Mouse 2 button Sleek PS 2 mouse with 1 8 m 5 8 ft cable ...

Page 44: ...mode 2 33M bytes sec CD DVD ROM Drive 5 25 in high performance thirty two speed 32X CD ROM IDE AT drive Support Bootable CD ROM Format specification version 1 0 Compliant to Audio CD Video CD CD ROM XA Karaoke CD and Photo CD both single and multi session format Diskette Drive AT diskette interface Video Physical interface is compatible with the IBM Personal System 2 PS 2 VGA interface SiS5598 VGA...

Page 45: ...t interface for joystick It also supports MIDI USB USB controller integrated in SiS5598 CMOS Reset This system does not deny access to BIOS Setup Utility Execute Load BIOS Default Settings in BIOS Setup to clear the corrupted CMOS data See Loading the Default Settings on page 1 11 ...

Page 46: ... related driver such as HIMEM SYS EMS SYS 3 At the DOS prompt type A AWDFLASH VXXYYZZ BIN and then press Enter 4 The screen shows Do You Want To Save Bios Y N Type Y if you want to save old bios data and N if you do not 5 When the screen shows Are You Sure To Program y n type Y to flash and update the system bios 6 The program updates the BIOS automatically 7 Wait for the update to complete WARNIN...

Page 47: ...IOS 1 Prepare a bootable DOS diskette with VPD EXE files 2 Insert the diskette and boot from drive A WARNING Do not boot with any memory related driver such as HIMEM SYS EMS SYS 3 At the DOS prompt type A VPD then press Enter You will be asked if you want to update the serial number type Y to continue When the screen shows Serial Number Enter the serial number and press Enter to continue You can t...

Page 48: ...n the system unit 3 When you see the IBM Aptiva logo press F1 to enter Setup and display the Main Menu Refer to the Setup Utility Main Menu below ROM PCI ISA BIOS BKWEN03A CMOS SETUP UTILITY AWARD SOFTWARE INC STANDARD CMOS SETUP BIOS FEATURES SETUP POWER MANAGEMENT SETUP PNP PCI CONFIGURATION INTEGRATED PERIPHERALS PASSWORD SETTING SAVE EXIT SETUP EXIT WITHOUT SAVING LOAD SETUP DEFAULTS Esc Quit ...

Page 49: ... choose a highlighted option from a menu Changing Parameter Settings In the Setup menus the configuration information that you can change is enclosed in brackets like these You cannot change any information that is not enclosed in brackets Use the up or down arrow keys to highlight options then press Enter to display a menu When changing the setting of a particular parameter highlight the setting ...

Page 50: ... menu press the Esc key 2 The Exit Setup dialog box appears If you have made changes in the parameter settings it will contain an option for saving your changes If you would like to save your changes press the left arrow key to select the option Yes then press Enter to save your changes and exit Setup If you do not want to save your changes press the right arrow key to select the option No then pr...

Page 51: ...es and the CD ROM drive Selecting any one of these items displays a submenu with details on a particular IDE drive The IDE drive items are identified as follows IDE Primary Channel Master is attached to IDE connector 1 on the system board and set as the master device This is the hard disk that comes preinstalled with your computer IDE Primary Channel Slave if installed is attached to IDE connector...

Page 52: ...nments If set to Auto which is the default BIOS allows you to use a hard disk with a capacity of more than 528MB This is made possible through the Logical Block Address LBA mode translation You may be required to set this parameter to Disabled if you use other operating systems To prevent data loss set this parameter to Auto if you are using a hard disk with more than 528MB capacity that was previ...

Page 53: ...n MPEG or an advanced 3D graphics adapter If the image on your monitor has problems after installing such an adapter set this parameter to Enabled Otherwise leave it to the default Disabled to achieve better performance Power Management The system power management features allow you to reduce power consumption NOTE These Power Management settings do not work in Windows 98 Use the Control Panel Pow...

Page 54: ...n your computer When set to Disabled the controller deactivates the drive but simultaneously frees IRQ to another device Serial Port Your computer comes with a 9 pin serial port This parameter displays the current address for serial port The default setting Base Address is 3F8 Parallel Port Your computer comes with one parallel port This parameter shows the default Enabled to activate the parallel...

Page 55: ...r on mode When disabled the system does not return to the normal on state even if there is an incoming modem access The default setting is Enabled Lan Power Up Control This parameter allows you to enable or disable the Wake Up On Lan function When enabled and if the computer is susspend an imcoming data packet from any other network neighbor will wake up ths system unit Password Setting Select thi...

Page 56: ... Environment Temperature for system unit Power on 10 to 35 C 50 to 95 F Power off 20 to 60 C 14 to 140 F Humidity for system unit Power on 8 to 80 Power off 8 to 80 Power consumption System unit Maximum 92 85 watts Electrical input Input voltage for system unit Sine wave input is required Low Range 100 VAC to 127 VAC High Range 200 VAC to 240 VAC ...

Page 57: ...uts one on the system unit and one on the monitor display The system unit comes with a voltage selector switch allowing selection of either 115 VAC or 230 VAC This switch must be in the 230 VAC position when the machine is plugged into a 230 VAC electrical outlet ...

Page 58: ...1 20 Special Tools The following special tool is required to service this system when running the diagnostics program PC Doctor Wrap plug P N 72X854 ...

Page 59: ...Index of Symptoms Messages Error Codes or Beeps 2 8 Troubleshooting 2 23 Factory Installed Storage Devices 2 24 Factory Installed Modem Card 2 26 Audio Not Supported by Diagnostics Program 2 28 CD ROM Drive 2 30 Memory 2 31 Keyboard 2 32 Mouse 2 33 Power Supply 2 35 Monitor 2 38 Undetermined Problems 2 40 ...

Page 60: ...ures These tables also list the field replaceable units FRUs most likely to cause a particular problem Check Procedures When the Start check procedure or the Index of Symptoms Messages Error Codes or Beeps tables point you to a specific check procedure proceed to that section If there are any notes or instructions at the top of the page read them before you begin with the procedure Carefully read ...

Page 61: ...s Error Codes or Beeps on page 2 8 for additional help All voltages in the check procedures are positive unless otherwise indicated Use frame ground for all voltage checks unless otherwise specified IMPORTANT There is a voltage selector on the rear panel of the machine Use a flat head screwdriver to turn the voltage selector to the voltage setting for the area in which you will be using the system...

Page 62: ...ccuracy of analysis 001 START To begin note the following Disable the setting of Quick Power On Self Test from BIOS Setup Disconnect all external cables and devices including speakers and microphone from the system unit except for the keyboard mouse and monitor Power off the system unit before moving it or when replacing FRUs Remove all adapter cards except for the factory installed modem adapter ...

Page 63: ...ollow the instructions on the screen and select Utility from the diagnostics program menu Select Tech Support Form from the menu press F5 to execute then generate a system configuration report Compare the system configuration list with the actual devices installed in system NOTE If necessary remove the machine cover and visually compare the devices installed in system to those shown in the system ...

Page 64: ...ostics from the diagnostics program menu Select and execute All Tests Go to step 008 007 The system configuration report shows only those devices supported by the diagnostics diskette If a device is missing from the list and is not factory installed refer to the service manual provided for that device Refer to the Appendix A FRU Number to determine the factory installed devices in the model you ar...

Page 65: ...d Machine Type 2156 System Board Layout on page 5 3 Run the Diagnostics All Tests again If an error or other symptom is displayed go to Index of Symptoms Messages Error Codes or Beeps on page 2 8 If no error can be detected or the symptom is intermittent go to Undetermined Problems on page 2 40 End 009 If the last test stops and you cannot continue first make sure all switches power connectors cab...

Page 66: ...Use this information throughout the diagnostic procedures The POST is a series of system checks and initializations that verify the correct operation of the base system After a successful POST the system attempts to load operating system The system can be customized for different startup boot methods by the BIOS Setup Utility See BIOS Features Setup on page 1 15 The system s default startup sequen...

Page 67: ...d Beeps List table and Error Symptoms List table go to Undetermined Problems on page 2 40 Table 2 1 BIOS Error Codes Messages and Beeps List BIOS Error Codes Messages beeps Action FRU NOTE To diagnose a problem first find the BIOS error messages codes or beeps in left column If directed to a check procedure replace the FRU indicated in the check procedure If no check procedure is indicated the fir...

Page 68: ...e sure the keyboard is connected properly and are set correctly in BIOS Setup System board 662 FLOPPY DISK S failure 80 Unable to reset floppy subsystem 662 FLOPPY DISK S failure 40 Floppy Type mismatch 1701 Hard disk s Diagnosis failure Make sure the hard disks are set correctly in BIOS setup Hard disk drive cable connection Hard disk drive System board 1762 Primary master IDE has changed Primary...

Page 69: ...le connection IDE drive 1782 Secondary master hard disk failure 1783 Secondary slave hard disk failure A warning message to indicate there has been change of IDE Primary Secondary Channel Master Slave device Load default settings in Setup Check IDE drive jumper See 3 5 In Hard Disk Drive Jumper Locations on page 5 11 IDE drive power IDE drive cable connection IDE drive 8602 PS 2 Mouse error on no ...

Page 70: ...T This message is used in conjunction with the I O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem has been isolated PRESS A KEY TO REBOOT This will be displayed at the bottom of the screen when an error occurs that requires you to reboot Press any key and the system will reboot PRESS F1 TO DISABLE NMI F2 TO REBOOT When BIOS detects a Non maskable Interrupt...

Page 71: ...ated ERROR ENCOUNTERED INITIALIZING HARD DRIVE Hard drive cannot be initialized Be sure the adapter is installed correctly and all cables are correctly and firmly attached Also be sure the correct hard drive type is selected in Setup ERROR INITIALIZING HARD DISK CONTROLLER Cannot initialize controller Make sure the cord is correctly and firmly installed in the bus Be sure the correct hard drive ty...

Page 72: ...lace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause Beeps 2 long 1 short 2 1 1 2 repeatedly This code indicates that a video error has occurred and the BIOS cannot initialize the video screen to display any additional information The code indicates that DRAM error has occurred See Memory DIMM on page ...

Page 73: ...at the system is not in power saving mode See Power Management on page 1 15 With the system power on measure the voltage of processor fan connector FN see Machine Type 2156 System Board Layout on page 5 3 or see 2156 System Board Connectors and Functions on page 5 6 Its reading should be 12Vdc Processor fan System board Processor test failed Processor System board System Board and Memory NOTE Ensu...

Page 74: ...eeps on page 2 8 Undetermined Problems on page 2 40 System hangs after system boot Execute a system test Diagnostics All Tests in PC Doctor diagnostics program and set it to stop at Halt on Error to see the potential cause of the problem Undetermined Problems on page 2 40 Blinking cursor only system does not work Start on page 2 3 Diskette IDE drive connection cables Diskette IDE disk drives Undet...

Page 75: ... CMOS Setup of BIOS Setup Diskette drive power Diskette drive connection cable Diskette drive System board Diskette drive test failed Diskette Diskette drive Diskette drive cable System board Hard Disk Drive NOTE Ensure hard disk drive is configured correctly in BIOS Setup cable jumper are set correctly before diagnosing any hard disk drive problems Hard disk drive test failed Load default setting...

Page 76: ...drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD ROM drive problems CD ROM drive LED flashes for more than 30 seconds before LED shutting off Software asks to reinstall disc Software displays a reading CD error CD may have dirt or foreign material on it Check with a known good disc CD is not inserted properly CD is dama...

Page 77: ...d J18 see Machine Type 2156 System Board Layout on page 5 3 is connected properly Turn up the sound volume Speaker power connection cable CD ROM drive Real Time Clock Real time clock is inaccurate Make sure that the information in the Date and Time of BIOS Setup is set correctly Load default settings RTC battery System board Audio Audio software program invokes but no sound comes from speakers Spe...

Page 78: ...r System board Display changing colors Monitor signal connection cable Monitor System board Display problem not listed above including blank or illegible monitor Monitor on page 2 38 Load default settings if screen is readable System board Parallel Serial Ports NOTE Execute Load BIOS Default Settings in BIOS Setup to confirm ports presence before diagnosing any parallel serial ports problems Seria...

Page 79: ...ogram System board Diagnostic Program Diagnostics programs cannot be executed Reboot the system from the diagnostics diskette Load default settings Diagnostics diskette Memory module System board Missing diagnostics files s Diagnostics diskette Keyboard Some or all keys on keyboard do not work Keyboard on page 2 32 Power Supply Pressing power switch cannot turn off system Only unplug power cord fr...

Page 80: ...cedure is indicated the first Action FRU listed in right column is the most likely cause Executing software shutdown from Windows98 Start menu cannot turn off system Only pressing power switch can force system to turn off Load default settings Reload software from Recovery CD No system power or power supply fan is not running Power Supply on page 2 35 System board Other Problems Any other problems...

Page 81: ...aced units and are not repaired in the field Measuring Voltages Some check procedure steps instruct you to measure voltages on cable plugs and electronic board connectors If you are asked to measure voltage at several places on a plug or connector a chart next to or near the instruction indicates the number of the plug or connector the pin numbers you should measure the signal name and the correct...

Page 82: ...NY POST MESSAGES ERROR CODES BEEPS OR SYMPTOMS OCCUR YES READ AHEAD NO GO TO STEP 003 Go to Index of Symptoms Messages Error Codes or Beeps on page 2 8 End 003 Select Utility from the menu Select and execute Tech Support Form from the menu to generate a system configuration report Compare the system configuration list with the actual devices installed in system NOTE If necessary remove the cover a...

Page 83: ... flagged drive shown in the Installed Devices list Load default settings If the problem remains check the continuity on the drive and the cable and replace it if necessary If that does not fix the problem replace the system board End 005 Select Diagnostics from the PC Doctor diagnostics program main menu Select and execute Floppy Disk Test if you want to test the diskette drive Select and execute ...

Page 84: ...o the telephone wall jack Listen for a dial tone to ensure that the phone line is good 002 Insert the diagnostics diskette into the diskette drive Power on the system unit Select Diagnostics menu Select All Tests then execute Modem test 003 DOES THE MODEM PASS THE TEST YES READ AHEAD NO GO TO STEP 004 Power off the system unit Remove all adapter cards Connect a hard disk drive with pre loaded Wind...

Page 85: ...D NO GO TO STEP 005 The modem adapter functions normally End 005 Make sure that Windows 98 is properly installed then power off the system unit Plug the modem adapter card into a different PCI slot Go to step 002 If the error symptom still remains replace the modem adapter card End ...

Page 86: ...stem other than Microsoft Windows 98 is installed the program screens and icons may differ from these instructions 001 START Power off the system unit Remove all adapter cards Connect a hard disk drive with pre loaded Windows 98 Power on the system unit Load default settings in setup audio may be disabled 002 DO ANY POST MESSAGES ERROR CODES BEEPS OR SYMPTOMS APPEAR YES READ AHEAD NO GO TO STEP 00...

Page 87: ...CK AND NOT GRAY YES GO TO STEP 006 NO READ AHEAD Make sure that Windows 98 is properly installed Go to step 001 006 Select the Preview button from the Sound window 007 DO YOU HEAR ANY SOUND FROM THE SPEAKER YES READ AHEAD NO GO TO STEP 008 The audio feature is functioning normally Click Cancel to close the dialog box Exit Microsoft Windows 98 If the symptom remains or has changed go to Index of Sy...

Page 88: ...re not damaged and are connected properly Check and make sure that the CD ROM drive driver is loaded correctly Load default settings 003 DO THE TESTS OF OPEN CLOSE TRAY BY DIAGNOSTICS PROGRAM AND BY DEPRESSING CD ROM DRIVE BUTTON WORK YES READ AHEAD NO GO TO STEP 006 Load a known good data CD into the CD ROM drive and try to read its content by typing DIR at DOS prompt 004 CAN A CD BE READ FROM TH...

Page 89: ... 005 003 Follow the screen instructions to run the Memory test 004 DOES THE MEMORY TEST COMPLETE WITHOUT AN ERROR YES READ AHEAD NO GO TO STEP 005 The system memory is now functioning correctly If you suspect an intermittent problem run the Memory test again End 005 Replace each DIMM one at a time with a known working DIMM of the same size and type If the problem does not appear it means that the ...

Page 90: ... AHEAD NO GO TO STEP 004 Keyboard is functioning normally End 004 ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS YES READ AHEAD NO GO TO STEP 005 Power off the system unit Carefully remove the grime and solve the stuck keys problem Go to step 001 005 ARE THERE ANY BROKEN PINS IN THE KEYBOARD PLUG YES GO TO STEP 007 NO READ AHEAD Try with a known good keyboard 006 DOES THE ERROR SYMPTO...

Page 91: ...ve Tests menu then execute Mouse test 003 DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM YES READ AHEAD NO GO TO STEP 011 Test right left button and check if right left button works 004 DOES THE MOUSE BUTTON WORK YES READ AHEAD NO GO TO STEP 007 Test mouse cursor movement 005 DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y COORDINATES CHANGED YES READ AHEAD NO GO TO STEP 006 Mouse is functio...

Page 92: ...010 NO READ AHEAD Try with a known good mouse 009 DO THE ERROR SYMPTOMS STILL REMAIN YES READ AHEAD NO GO TO STEP 010 Replace the system board End 010 Replace the mouse End 011 Exit diagnostics program Make sure that the mouse driver is properly installed Go to step 002 ...

Page 93: ...ct the on off switch cable assembly connector from the power supply connector and take an ohm reading Go to step 007 004 Disconnect the power cord from the back of the system unit Disconnect all power and switch cable connectors from the system board and the power supply Disconnect the power connectors to all drives Connect any one of the power connector to system board or drive as power load for ...

Page 94: ...2 36 11 10 20 1 Figure 2 1 Power Supply Connectors Bottom View Figure 2 2 Hard Drive or CD ROM End of Power Cable Figure 2 3 3 5 In Diskette Drive End of Power Cable ...

Page 95: ...hen all connectors are plugged back in go to Undetermined Problems on page 2 40 If the fan stops running when a drive connector is plugged back in go to Start on page 2 3 007 DO YOU HAVE AN OHM READING WHEN THE SWITCH IS PRESSED AND AN OPEN READING WHEN THE SWITCH IS RELEASED YES READ AHEAD NO GO TO STEP 008 Replace the on off switch cable assembly 008 Replace the system board End 009 Replace the ...

Page 96: ...d the system unit Check the line voltage power cord and continuity for the system I O signal cable before replacing the monitor See Monitor Port Signals on page 5 15 for pin identification 001 START Power off the system unit and monitor Remove all adapter cards Make sure that the monitor I O signal cable is properly connected to the system unit and monitor Make sure that the power cords are proper...

Page 97: ...r Codes or Beeps on page 2 8 NOTE You might have to adjust the monitor controls to obtain the best image 003 DOES THE MONITOR SUCCESSFULLY PASS ALL TESTS YES READ AHEAD NO GO TO STEP 004 You have successfully completed the video diagnostics tests If the problem remains go to Index of Symptoms Messages Error Codes or Beeps on page 2 8 End 004 Power off the system unit Remove the hard disk drive sys...

Page 98: ...ne by one until you have isolated the problem FRU refer to Parts Test Point Locations on page 5 1 for locations Load default settings in setup Check all system board jumper positions and switch settings Check all adapter card jumper positions Check all device jumper positions Check all cables and connectors for proper installation If the jumpers switch and voltage settings are correct return here ...

Page 99: ...r adapter 6 If software related reload software from Recovery CD If the symptom changes go to Index of Symptoms Messages Error Codes or Beeps on page 2 8 or to the check procedure for the last item tested Replace the last item tested if the system operates normally after removing the last item ...

Page 100: ...ght IBM Corp 1998 3 1 Chapter 3 Diagnostic Aids Diagnostic Aids 3 1 Introduction 3 2 Power On Self Test 3 2 Diagnostics Tools 3 3 Using Diagnostics Program from Recovery CD 3 3 Diagnostics Program Features 3 4 ...

Page 101: ... on center of the screen 2 At this time one of two hot keys may be used The F1 key as described on screen will cause the system Setup Utility menu to appear The F9 key will switch the graphical IBM logo screen to the traditional text based system startup screen which displays BIOS version and system memory tested For Aptiva the F9 key will only work after exiting BIOS Setup 3 If an error is detect...

Page 102: ...e for this model may also report incorrect errors and information The diagnostics program comes on a CD compact disk along with this book This version of PC Doctor diagnostics program developed by Watergate for IBM is the primary method of testing the computer You can use it to test the IBM components of the system and some external devices The amount of time required to test components depends on...

Page 103: ...s Table 3 1 Diagnostics Program Main Menu Selections Main Menu Selections Submenu Selections Diagnostics System Test Memory Test Hard Disk Test Floppy Disk Test All Tests Interactive Tests Keyboard Video Internal Speaker Mouse Joystick Test Diskette Printer Test SCSI Test CD ROM DVD Test Stereo Speaker ...

Page 104: ...s Physical Disk Drives Logical Disk Drives VGA Information Software Interrupts SCSI Devices I O Use IDE Drive Info Network Information PCMCIA Information PCI Information SMP Information PNPISA Info DMIBIOS Info Utility File Editor Surface Scan Hard Disk Terminal Tech Support Form Battery Rundown Select Language Quit Exit Diags Park HD Reboot Upgrade Now ...

Page 105: ...Repairing Information 4 1 Removals and Replacements 4 2 Identifying the Parts of the System Unit 4 3 Top Cover 4 5 Front Bezel 4 6 Adapter Cards 4 7 Diskette Drive 4 9 CD ROM Drive 4 10 Hard Disk Drive 4 11 Power Supply 4 13 System Board 4 14 Memory DIMM 4 15 ...

Page 106: ... The Arrows in the removals and replacements procedures show the direction of movement to remove a field replaceable unit FRU to turn a screw or the direction to press a tab to release the FRU Begin all removals by removing the cover and rear cover if applicable When other FRUs must be removed prior to removing the failing FRU they are listed at the top of the page Go to the removal procedure for ...

Page 107: ...rives in this unit use an integrated drive Electronics IDE AT interface This computer supports the American National Standard Institute ANSI standard for AT attachment disk drives and CD ROMs This system has 2 interface cards slots for adapter card expansion One is the Peripheral Component Interconnect PCI interface the other is the Industry Standard Architecture ISA PCI shared slot In the PCI ISA...

Page 108: ... card for data transmission 4 System board 5 CD ROM Drive This machine has a factory installed 32X CDROM drive 6 Floppy Diskette Drive This machine has a factory installed 3 5 1 44MB Floppy drive 7 Hard Disk Drive This machine has a factory installed 3 2GB or 4 2GB hard disk drive Only the D1N and D1J models have 3 2GB hard disk drive the other models have 4 2 GB hard drive ...

Page 109: ...n the upper brim of the front covers and pull it toward the back about 2 centimeters away Pick up the top cover upward and remove it completely Touch the bare metal frame of your computer unit to dissipate the static electricity from your body Do not touch any component with a voltage warning label Disconnect the system unit power cord ...

Page 110: ... Bezel To remove the front bezel you must remove the top cover first Remove the two screws from the bottom of the cover Uncouple the three undercuts with the system unit Pull the front panel from the system unit ...

Page 111: ...adapter card slot cover Then remove the slot cover Align and insert the adapter card into the adapter card connector Secure the card with the screw that you removed in the first step Reinstall all hardware and screws that you removed prior to the Installation of the adapter card ...

Page 112: ...d has cables disconnect them Be sure to take note of where the Cable are connected You will have to reconnect these cables when you reinstall the card Firmly hold the adapter card and carefully pull it from the card connector If you are not reinstalling the card reinstall all hardware and screws that were removed prior to the removal of the adapter card ...

Page 113: ...e system board component under the diskette drive bay 1 Disconnect the power and signal cables from the diskette drive 2 Remove the three screws that secure the diskette drive 3 Pull the diskette drive backward from the front of the unit and pick it up to remove it ...

Page 114: ... To remove CD ROM Drive or replace the BIOS chip which is on the system board under the CD ROM drive bay 1 Disconnect the power and signal cables from the CD ROM drive 2 Removing the screws that secure the CD ROM drive ...

Page 115: ... drive 1 Removing the diskette and CD ROM drive See Removing the diskette drive on page 4 9 See Removing the CD ROM drive on page 4 10 2 Remove the three screws that secure the system metal frame and the bay holder which holds the diskette and CD ROM drive ...

Page 116: ...rd the back of the system unit to uncouple it from the system metal frame 4 Pick the bay holder upward and remove it completely 5 Disconnect the power and signal cables from the hard disk 6 Remove the two screws that couple the hard disk bay with the system metal frame ...

Page 117: ... system has a 92 85 watt switching power supply 1 To remove the power supply You must remove the top cover first 2 Disconnect the power cable from the system board 3 Remove the screws in the back that secure the power supply ...

Page 118: ...hat secure the system board 1 DIMM 9 System Battery 2 CPU 10 HDD Led Power Led and Power switch Led Connector 3 Level II Cache 11 Flash ROM BIOS 4 CPU Fan Connector 12 CDROM signal Connector 5 Power Supply Connector 13 ISA Slot 6 Primary IDE Connector 14 PCI Slot 7 Secondary IDE Connector 15 CD in Connector 8 Diskette Drive Connector ...

Page 119: ...Your System has 2 system memory module sockets bank0 and bank1 These sockets hold dual in line memory modules DIMM that contains 3 3V signal or double sided synchronous DRAM SDRAM The maximum memory size is 256 MB total ...

Page 120: ... Factory Installed Modem Card Layout 5 10 Factory Installed Modem Card Connector Functions 5 10 3 5 In Hard Disk Drive Jumper Locations 5 11 3 5 In Hard Disk Drive Jumper Settings 5 12 CD ROM Drive 5 13 CD ROM Drive Rear Panel Connectors and Features 5 14 CD ROM Drive Jumper Settings 5 14 DIMM Configurations 5 15 System Board Connector Pin Signals 5 15 Monitor Port Signals 5 15 Serial Port Signals...

Page 121: ...are asked to measure voltages Use this information to help you locate parts such as electronic boards connectors pin numbers and test points This chapter also contains jumper settings for the hard disk drive CD ROM compact disc read only memory drive and the connector information for modem adapter card ...

Page 122: ...5 3 Machine Type 2156 System Board Layout NOTE The blackened pin of a jumper represents pin 1 Figure 5 1 Machine Type 2156 System Board Jumpers and Connectors Locations ...

Page 123: ...P1 1 3 4 6 1 2 1 3 2 4 1 2 3 5 2 4 1 2 3 5 4 6 1 2 1 3 4 6 2 3 1 3 2 4 2 3 3 5 2 4 2 3 3 5 4 6 2 3 CPU Vi o Vcore Voltage Jumper connected JP4 JP5 3 5 2 4 1 3 2 4 1 3 2 4 1 3 2 4 1 3 2 4 1 3 4 6 1 3 2 4 3 5 2 4 3 5 4 6 3 5 2 4 CPU Clock Frequency Ratio 2 0 2 5 3 0 3 5 4 0 4 5 5 0 5 5 Voltage 2 24 2 84 2 94 3 24 1 94 JP3 CMOS data clear up Jumper connected 1 2 2 3 JP7 Jumper connected to Front Pane...

Page 124: ...cessor type jumper setting may damage the CPU The system only supports dual voltage CPU Table 5 2 Machine Type 2156 Processor Type Jumper default Settings CPU Types AMD K6 2 333M CPU 1 3 O 2 4 O 3 5 X JP1 4 6 X 1 2 O JP2 2 3 X 1 3 O 2 4 X 3 5 X JP4 4 6 O 1 3 O 2 4 O 3 5 X JP5 4 6 X 1 3 X 2 4 O 3 5 O JP6 4 6 X O Jumper connected X Jumper opened ...

Page 125: ...er Port J21 Microphone in port J20 Stereo Line in port J19 Stereo Line out port J23 Internal Speaker connectors R J25 Internal Speaker connectors L J22 Game port JP7 Power button pins 1 3 ACP LED pins 2 4 6 HDD LED pins 5 7 J5 Internal Buzzer pins 1 2 active J16 ATX power connector J18 CD in connector J6 HDD connector J7 CD ROM connector J14 Floppy Disk Drive connector J17 3 pin CPU fan connector ...

Page 126: ...ly fan must be running To power on the power supply without using the on off switch use a screwdriver or other tool to short the connector JP7 with the switch cable disconnected from the connector on the system board or use a connection jumper to short the black and green wires of the 20 pin connector on power supply 11 10 20 1 Figure 5 2 System Board Power Supply Connectors ...

Page 127: ...1 EMPTY EMPTY 2 EMPTY EMPTY 3 COMMON BLACK 4 5Vdc RED 5 COMMON BLACK 6 5Vdc RED 7 COMMON BLACK 8 POWER GOOD GRAY 9 5Vs PURPLE 10 12Vdc YELLOW 11 EMPTY EMPTY 12 12Vdc BLUE 13 COMMON BLACK 14 P S on GREEN 15 COMMON BLACK 16 COMMON BLACK 17 COMMON BLACK 18 5Vdc WHITE 19 5Vdc RED 20 5Vdc RED ...

Page 128: ...5 9 Figure 5 3 Hard Drive or CD ROM Power Cable Connector Figure 5 4 3 5 In Diskette Drive Power Cable Connector ...

Page 129: ...onnector Functions Item Function Connect to 1 Telephone line out Some modem adapters may come without this jack Telephone set 2 Telephone line in Telephone line NOTE Care should be taken while connecting the voice in speaker out connector The longer exposed end approx 15mm of the cable should be connected to the modem card The other end should be connected to the system board ...

Page 130: ...5 11 3 5 In Hard Disk Drive Jumper Locations Figure 5 6 3 5 In Hard Disk Jumper Locations Figure 5 7 3 5 in Hard Disk Jumper Settings Locations ...

Page 131: ...lowing jumpers controls the drive s mode of operation Maxtor Hard Disk Drive Table 5 6 Maxtor Hard Disk Drive Jumper Settings J50 Master Slave DESCRIPTION On Drive configured as a Master or Drive configured as a Master with an attached Slave Off Drive configured as a Slave ...

Page 132: ...lor during data read or seek operation 4 Headphone volume control 5 Emergency eject hole See CD ROM Emergency exit below CD ROM Emergency exit NOTE Make sure to turn off the power before manual disc eject operation If for any reason the tray does not eject automatically insert and press an eject bar inside the emergency eject hole to manually eject the tray A straightened paper clip with a diamete...

Page 133: ... ROM Drive Rear Panel Connectors and Features Item Function Connect to 1 Power supply connector Power supply 2 Interface connector System board J7 3 Configuration jumper See Table 5 9 4 Audio line out connector System board J18 5 NOT USED CD ROM Drive Jumper Settings Table 5 9 CD ROM Drive Jumper Settings CS SL MA DESCRIPTION On Drive configured as a Master default On Drive configured as a Slave O...

Page 134: ... O 9 5 V dc N A 2 Green Video O 10 Synch Ground N A 3 Blue Video O 11 No Connection N A 4 No Connection N A 12 Monitor ID Bit 1 I 5 Synch Ground N A 13 Horizontal Synch O 6 Red Ground N A 14 Vertical Synch O 7 Green Ground N A 15 Monitor ID Bit 3 I 8 Blue Ground N A Serial Port Signals Pin Signal Name I O Pin Signal Name I O 1 Data Carrier Detect I 6 Data Set Ready I 2 Receive Data I 7 Request To ...

Page 135: ... Bit 6 I O 21 Ground Power 9 Data Bit 7 I O 22 Ground Power 10 Acknowledge I 23 Ground Power 11 Busy I 24 Ground Power 12 Paper Empty I 25 Ground Power 13 Select O Mouse Port Signals Pin Signal Name I O Pin Signal Name I O 1 Mouse Data I O 4 5 V dc Power 2 No Connection N A 5 Mouse Clock I O 3 Ground Power 6 No Connection N A Keyboard Port Signals Pin Signal Name I O Pin Signal Name I O 1 Keyboard...

Page 136: ...Ground N A 5 Ground N A 22 Write Data O 6 No Connection N A 23 Ground N A 7 Ground N A 24 Write GATE O 8 Index I 25 Ground N A 9 Ground N A 26 Track 0 I 10 No Connection N A 27 Ground N A 11 Ground N A 28 Write Protect I 12 Drive Select 1 O 29 Ground N A 13 Ground N A 30 Read Data I 14 No Connection N A 31 Ground N A 15 Ground N A 32 SIDE 1 SELECT O 16 Motor On O 33 Ground N A 17 Ground N A 34 Dis...

Page 137: ...27 I O Channel Ready I 8 Host Data 10 I O 28 No Connection N A 9 Host Data 4 I O 29 DMA Acknowledge O 10 Host Data 11 I O 30 Ground Power 11 Host Data 3 I O 31 Host IRQ I 12 Host Data 12 I O 32 No Connection N A 13 Host Data 2 I O 33 Host A1 O 14 Host Data 13 I O 34 No Connection N A 15 Host Data 1 I O 35 Host A0 O 16 Host Data 14 I O 36 Host A2 O 17 Host Data 0 I O 37 Host CS0 O 18 Host Data 15 I...

Page 138: ... Copyright IBM Corp 1998 6 1 Chapter 6 Safety Inspection Guide Safety Inspection Guide 6 1 General Guidelines 6 2 ...

Page 139: ...hould be used to identify possible safety conditions not covered by this Safety Inspection Guide If any unsafe conditions are present you must find out how serious the hazard is and if you can continue before you correct the hazard All current IBM Aptiva service supplements outlining feature model changes along with the machine history should be reviewed Check the following items Damaged missing o...

Page 140: ...pter 7 Parts Catalog Parts Catalog 7 1 Assembly 1 Machine Type 2156 System Unit 7 2 Assembly 2 Machine Type 2156 FDD HDD Drive 7 5 Assembly 3 Machine Type 2156 CD ROM Modem Card 7 6 Assembly 4 Machine Type 2156 Keyboard and Mouse 7 8 ...

Page 141: ...7 2 Assembly 1 Machine Type 2156 System Unit ...

Page 142: ...er Card 1 4 00K8486 CPU Cooler Fansink 1 5 00K8751 32MB Dimm 1 5 36L9135 64MB Dimm for model 133 and model 143 only 1 6 00K8493 Speaker 2 Watt 8 Ohm Zeetek Internal w cable 1 7 00K8492 Power Supply 92 85W Delta 1 8 36L9014 Power Cord CSA UL 10A 125V Cordset US CE 1 8 36L9015 Power Cord T Mark 10A 125V w o adapter Japan 1 8 36L9141 Power Cord 10 A 250V Hong Kong 1 8 36L9142 Power Cord CCIB 10A 125W...

Page 143: ... 1 12 00K8491 Chassis 1 13 00K8495 Power Switch Led Cable Asm 1 14 00K8188 Game Port Cable 1 15 36L9077 CMOS Backup Battery CR2032 3V 1 16 36L9137 Spring Power Switch On Off 1 17 36L9139 System Stand Japan ...

Page 144: ...scription 2 1 00K8488 3 2 GB HDD for models D1J and D1N only 2 1 36L9131 Seagate 4 2 GB HDD for all models except D1J and D1N 2 2 00k8489 3 5 FDD for models D1J and D1N only 2 2 36L9130 3 5 FDD for all models except D1J and D1N 2 3 00K8184 HDD Cable 2 4 00K8185 FDD Cable ...

Page 145: ... 2 00K8186 CD ROM Cable 3 3 00K8189 CD ROM Audio Cable 3 4 36L9045 Modem 56K US Can GVC F1156 IV R1A for model D1N only 3 4 36L9047 Modem 56K Japan GVC F1156IV R1A for model D1J only 3 4 36L9132 Modem 56K US CE GVC F1156IV R3 for Model 140 only 3 4 36L9133 Modem 56K Japan GVC F1156IV R3 for models 133 and 143 only ...

Page 146: ...7 7 3 4 36L9134 Modem 56K China Hong kong Taiwan GVC F1156VI R3 for models 144 145 and 146 only 3 5 36L9016 Phone Cord 7 ...

Page 147: ...m rest US English for D1N only 4 2 28L1858 Keyboard PC Next A w o palm rest Japan for model D1J only 4 2 33L1154 Keyboard Cameo lite w o palm rest US English China for model for models 140 and 146 only 4 2 33L1187 Keyboard Cameo lite w o palm rest Japan for models 133 and 143 only 4 2 33L1188 Keyboard Cameo lite w o palm rest Hong Kong Taiwan for models 144 and 145 only ...

Page 148: ...2 7 6 00K8188 1 14 7 4 00K8189 3 3 7 6 00K8486 1 4 7 3 00K8487 1 2 7 3 00K8488 2 1 7 5 00k8489 2 2 7 5 00K8490 3 1 7 6 00K8491 1 12 7 4 00K8492 1 7 7 3 00K8493 1 6 7 3 00K8494 1 3 7 3 00K8495 1 13 7 4 00K8496 1 11 7 3 00K8497 1 9 7 3 00K8498 1 10 7 3 00K8750 1 1 7 3 00K8751 1 5 7 3 28L1823 4 2 7 7 28L1858 4 2 7 7 36L9014 1 8 7 3 36L9015 1 8 7 3 ...

Page 149: ...9047 3 4 7 6 36L9077 1 15 7 4 36L9129 1 2 7 3 36L9130 2 2 7 5 36L9131 2 1 7 4 36L9132 3 4 7 5 36L9133 3 4 7 5 36L9134 3 4 7 5 36L9135 1 5 7 3 36L9136 1 1 7 3 36L9137 1 16 7 3 36L9139 1 17 7 3 36L9141 1 8 7 3 36L9142 1 8 7 3 76H5080 4 1 7 6 ...

Page 150: ...library with drivers software updates product information and other file updates To access the BBS set your modem for eight data bits one stop bit and no parity bit The IBM PC Company Automated Fax Back System offers a variety of IBM computer related articles To access this service call 800 IBM 3395 The Fax Back system file library can also be accessed through the PC Company BBS Aptiva technical s...

Page 151: ...t sites you will need to acquire Internet access Please check with your local Internet provider for more information Members of Prodigy AOL and CompuServe can reach these sites through the Internet capabilities of the services Here are useful IBM Internet addresses for Aptiva information http www pcco ibm com IBM PC Company Home Page on the World Wide Web http www pc ibm com us ibmhome Aptiva Home...

Page 152: ...eck Procedures 2 1 CMOS Reset 1 7 D Diagnostic Aids 3 1 Diagnostic Diskette 2 21 Diagnostic Program Error symptoms 2 21 Diagnostic Program Using from Recovery CD 3 3 Diagnostic Tools 3 3 Diskette Drive 1 3 1 7 4 9 Connector Signals 5 17 Error Symptoms 2 16 E Electrical Input 1 18 Error Codes 2 8 2 9 Error Messages 2 8 2 9 Error Symptoms 2 8 2 15 External Ports 1 3 Game Port 1 7 Parallel Port 1 6 S...

Page 153: ...t Information C P Parallel Port 1 7 1 16 Error Symptoms 2 20 Port Signals 5 16 Parts Catalog 7 1 Machine Type 2156 CD ROM Modem Card 7 6 Machine Type 2156 FDD HDD Drive 7 5 Machine Type 2156 Keyboard and Mouse 7 7 Machine Type 2156 System Unit 7 2 Parts Test Point Locations 5 1 Password 1 10 Setting 1 17 PCI 1 2 1 6 PIO Mode 1 14 Plug and Play 1 6 1 15 PCI Configuration 1 15 POST 2 3 Power Button ...

Page 154: ... 16 Error Symptoms 2 20 Port Signals 5 15 Specifications 1 18 Dimensions 1 18 Electrical Input 1 18 Environment 1 18 Power Consumption 1 18 Weight 1 18 System Board 2156 Layout 5 3 2156 Processor Type Jumper Setting 5 5 2156 Connector and Functions 5 6 2156 system Board Jumper Settings 5 4 Error Symptoms 2 15 T Tools 1 20 U Undetermined Problems Check Procedure 2 40 USB 1 7 1 16 5 6 V Video 1 3 Er...

Page 155: ...Printed in U S A International Business Machines Corporation Old Orchard Road Armonk New York 10504 Part Number 37L5181 Pub Number S01K 4756 01 1 99 ...

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