IBM Aptiva 2156, Hardware Maintenance Service

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2-16
Table 2-3 Error Symptoms List
Error Symptoms Action/FRU
NOTE: To diagnose a problem, first find the error symptom in the left
column. If directed to a check procedure, replace the FRU indicated in the
check procedure. If no check procedure is indicated, the first Action/FRU
listed in right column is the most likely cause.
System works but fails to enter
power saving mode when
the “Power Management” is
set to [Enabled], and power
saving timer set in BIOS has
elapsed.
Load default settings.
In Win98, check settings in Control Panel
Power utility.
Reload software from Recovery CD.
System hangs before system
boot.
“Index of Symptoms, Messages, Error
Codes, or Beeps” on page 2-8.
“Undetermined Problems” on page 2-40.
System hangs after system
boot.
Execute a system test (“Diagnostics/All
Tests” in PC-Doctor diagnostics program)
and set it to stop at “Halt on Error” to see the
potential cause of the problem.
“Undetermined Problems” on page 2-40.
Blinking cursor only; system
does not work.
“Start” on page 2-3.
Diskette/IDE drive connection/cables
Diskette/IDE disk drives
“Undetermined Problems” on page 2-40.
System board
Diskette Drive
NOTE: Ensure that the diskette drive is configured correctly in BIOS Setup
and its read/write head is clean before diagnosing any diskette drive
problems.
Media and drive are
mismatched.
Make sure that the diskette drive is
configured correctly in the Disk Drives of
BIOS Setup.
Make sure that the diskette drive is correctly
formatted.
Diskette drive connection/cable
Diskette drive
System board