Computer Support
Register your computer. Go to
http://www.ibm.com/support/mysupport/
Yes
No
No
See the troubleshooting
information that comes with
the computer to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS,
and download the latest level of
diagnostics. You can download
this code at
http://www.ibm.com/support/
No
No
Yes
Yes
Yes
Check all cables for loose connections
and verify that all optional devices you
installed are on the compatibility matrix.
You can view the
at
compatibility matrix
http://www.ibm.com/servers/eserver/
serverproven/compat/us/iserver.html/
Is the
computer working
properly?
Hardware
or Software
problem?
View information about IBM Support
Line at
or view support telephone numbers at
http://www.ibm.com/services/sl/products/
http://www.ibm.com/planetwide/
View support telephone numbers at
http://www.ibm.com/planetwide/
Hardware
Software
Is the
computer working
properly?
Is the
computer working
properly?
Is the
computer working
properly?
