Table
2.
POST
error
codes
(continued)
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
part
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
5962
An
IDE
CD
or
DVD
drive
configuration
error
occurred.
1.
Run
the
Configuration/Setup
Utility
program
and
load
the
default
settings.
2.
Reseat
the
following
components:
a.
CD
or
DVD
drive
cable
b.
Battery
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
CD
or
DVD
drive
b.
CD
or
DVD
drive
cable
c.
Battery
d.
(Trained
service
technician
only)
System
board
8603
An
error
occurred
during
the
mouse
(pointing
device)
controller
test.
The
addition
or
removal
of
a
mouse,
or
a
failing
system
board
can
cause
this
error.
Note:
This
error
also
can
occur
if
electrical
power
was
lost
for
a
very
brief
period
and
then
restored.
In
this
case,
turn
off
the
computer
for
at
least
5
seconds;
then,
turn
it
back
on.
1.
Reseat
the
mouse
(pointing
device)
cable
and
make
sure
that
it
is
connected
to
the
correct
connector
on
the
computer.
2.
Complete
the
following
steps:
a.
Turn
off
the
computer.
b.
Disconnect
the
mouse
(pointing
device)
from
the
computer.
c.
Turn
on
the
computer.
If
the
error
message
does
not
reappear,
the
mouse
(pointing
device)
is
probably
failing.
See
the
documentation
that
comes
with
the
device
for
additional
testing
information.
3.
Run
the
diagnostic
tests
to
isolate
the
problem.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
computer
each
time:
a.
Mouse
(pointing
device)
b.
(Trained
service
technician
only)
System
board
00012000
A
processor
machine
check
error
occurred.
1.
Update
the
system
BIOS
code.
For
information
about
updating
the
BIOS
code,
see
the
Problem
Determination
and
Service
Guide
on
the
IBM
IntelliStation
Documentation
CD.
2.
(Trained
service
technician
only)
Reseat
the
microprocessor.
3.
(Trained
service
technician
only)
Replace
the
microprocessor.
Chapter
5.
Solving
problems
33