IBM IntelliStation M Pro Type 6868 User Manual Download

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User Guide

IntelliStation M Pro Type 6868 and 6878

Professional Workstation

Summary of Contents for IntelliStation M Pro Type 6868

Page 1: ...User Guide IntelliStation M Pro Type 6868 and 6878 Professional Workstation...

Page 2: ......

Page 3: ...User Guide IntelliStation M Pro Type 6868 and 6878 Professional Workstation IBM...

Page 4: ...pographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product...

Page 5: ...your computer for the first time 16 Running the setup program 17 Using Access IBM 18 Shutting down your computer 18 Information for Windows NT Workstation users only 19 Setting up your hard disk part...

Page 6: ...39 Locking the keyboard 39 Taking care of your computer 40 Basics 40 Cleaning your computer 40 Moving your computer 42 Chapter 4 Using the Configuration Setup Utility program 43 Starting and using the...

Page 7: ...Power on self test POST 98 Troubleshooting MAP 99 POST messages 101 POST beep codes 105 SCSI error messages 106 Software generated error messages 106 Diagnostic error codes and messages 106 Troublesh...

Page 8: ...support line services 134 Warranty and repair services 135 Ordering publications 135 Appendix A Using the Software Selections CD 137 Features of the CD 137 Starting the CD 138 Using the Software Sele...

Page 9: ...Index 165 Contents vii...

Page 10: ...viii IntelliStation User Guide...

Page 11: ...cles Remove all cables from devices Attach power cord to outlet First attach all cables to devices Electrical current from power telephone and communication cables is hazardous To avoid shock hazard c...

Page 12: ...ELEC EN 60 825 for Class 1 laser products When a CD ROM drive or a DVD ROM drive is installed note the following CAUTION Use of controls or adjustments or performance of procedures other than those sp...

Page 13: ...exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites L ouverture de l unit de CD ROM DVD ROM peut entra ner un risque d exposi...

Page 14: ...as required by local ordinances or regulations ATTENTION Danger d explosion en cas de remplacement inccorect de la batterie Remplacer uniquement par une batterie IBM de l un des types indiqu s ci apr...

Page 15: ...ions CD that comes with your computer If your computer has IBM preinstalled software this document is also available using Access IBM It contains information and instructions for installing and config...

Page 16: ...and click Go Click Online publications and then click Technical Manuals xiv IntelliStation User Guide...

Page 17: ...fessional Workstation Your computer incorporates many of the latest advances in computer technology and is easy to expand and upgrade as your needs change This section provides an overview of the comp...

Page 18: ...memory RDRAM RIMM heights up to 63 5 mm 2 5 inches 64 MB 128 MB 256 MB and 512 MB RIMMs when available A maximum of 2 GB of memory 512 KB flash memory for system programs Removable media drives One 3...

Page 19: ...speed monitor chassis intrusion detector power supply and microprocessor voltage monitor and power switch bypass Input output features 25 pin Extended Capabilities Port ECP Extended Parallel Port EPP...

Page 20: ...O control Serial and parallel port I O control Security profile by device IBM Security Solutions IBM preinstalled software Your computer might come with preinstalled software If so an operating syste...

Page 21: ...r your computer set the time and date set up your printer view online books start the Software Selections CD and obtain information about IBM products and technical support Device drivers for factory...

Page 22: ...Pack 6a installation you must install the device drivers from the I386 directory on drive C If you install device drivers from any directory or device other than the I386 directory on drive C you will...

Page 23: ...updates are appropriate and if so downloads and installs them at your convenience Update Connector automatically recognizes machine types and models as well as software versions and other criteria whe...

Page 24: ...stems In addition to isolating hardware problems these tools also provide information about your computer operating environment and some software components Support documentation is built into the Hel...

Page 25: ...stem off 8 to 80 Electrical Input Sine wave input 50 60 Hz is required Input voltage current Low range Minimum 100 V ac Maximum 127 V ac Current rating 5 0 amps High range Minimum 200 V ac Maximum 240...

Page 26: ...mit sound power levels 5 2 bels idle 5 5 bels operating Note These levels were measured in controlled acoustical environments according to procedures specified by the American National Standards Insti...

Page 27: ...st from your computer arrange the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation and the l...

Page 28: ...lights windows and other light sources Place the monitor at right angles to windows and other light sources whenever possible Reduce overhead lighting if necessary by turning off lights or using lower...

Page 29: ...er cords and cables neatly routed away from walkways and other areas where they might be kicked accidentally For more information about power cords see Power cord notice on page 163 Connecting cables...

Page 30: ...have devices for all connectors shown here 1 1 2 1 Power cord 2 Keyboard 3 USB 2 4 Parallel 5 Audio line in 6 Monitor connector 7 SCSI connector 8 PCI slot 5 9 PCI slot 4 1 PCI slot 3 11 PCI slot 2 12...

Page 31: ...station users only If you suspect a problem see Chapter 6 Troubleshooting on page 97 See Related documentation on page xiii for sources of other information about your computer For information about I...

Page 32: ...d release the power switch on your computer Important 1 You must complete the Windows setup program before you can access Windows for the first time 2 After you have started the Windows setup program...

Page 33: ...not appear when you start your computer if you need more detailed information see your Windows manual 2 The setup program that appears when you start the computer is slightly different from the one t...

Page 34: ...n menu click Customize 2 From the Customize menu click Customize Access IBM 3 Follow the instructions on the screen Shutting down your computer When you are ready to turn off your computer follow the...

Page 35: ...starts If you need more information about partitioning your hard disk click Help on the Disk Administrator screen 4 After creating your hard disk partitions close the Disk Administrator program Micro...

Page 36: ...ir diskette At your earliest opportunity create an Emergency Repair Diskette It is important that you create this diskette which can be used for recovery purposes If you add features to your computer...

Page 37: ...If you have access to the Internet you can use the following procedures to register your computer 1 In access IBM click Start up The related menu is displayed See Using Access IBM on page 18 for help...

Page 38: ...on then follow the instructions on the screen After a program is installed you can access it through the Programs choice on the Windows Start menu For most programs support documentation is built into...

Page 39: ...Additional information about operating systems might be available at http www ibm com pc support on the World Wide Web Chapter 2 Setting up your computer 23...

Page 40: ...24 IntelliStation User Guide...

Page 41: ...ols that enable you to perform a specific function such as powering on the computer The lights are status indicators that tell you when a certain device such as the diskette drive is in use The follow...

Page 42: ...Power on light This light is on when computer power is turned on Hard disk drive light This light indicates that the hard disk drive heads are being positioned or that your computer is reading from o...

Page 43: ...led and the BIOS settings If POST detects an error you hear multiple beeps or no beep and an error message appears on the screen Write down any error numbers and descriptions If a problem is detected...

Page 44: ...ating system documentation for instructions Using diskettes You can use 3 5 inch diskettes in the diskette drive of your computer Handling and storing diskettes Inside the protective diskette case is...

Page 45: ...e eject button and slide the diskette out of the drive Do not remove the diskette while the in use light is on Write protecting diskettes It is possible to accidentally format a diskette or unintentio...

Page 46: ...surface Direct sunlight Do not insert any object other than a CD into the drive Before moving the computer remove the CD from the drive Handling a CD When handling a CD follow these guidelines Hold t...

Page 47: ...If you set up your computer so that the CD ROM drive tray is in a vertical position make sure that the CD retainer devices on the tray are positioned to hold the CD in place after you close the tray...

Page 48: ...rate of your monitor You can view and change monitor settings through your operating system using the instructions provided in the video device driver README files on the Device Driver and IBM Enhanc...

Page 49: ...such as stereo powered speakers with built in amplifiers headphones multimedia keyboards or the audio line in jack on a stereo system Note The internal speaker in your computer is disabled when an ex...

Page 50: ...rograms are updated by starting your computer with a flash update diskette in the diskette drive or by using the Remote Administration feature Instructions for using system programs updates are includ...

Page 51: ...e DMI and Wake on LAN technologies Alert on LAN helps to manage and monitor the hardware and software features of your computer Alert on LAN generates notifications when the internal computer componen...

Page 52: ...fees excepted For more information or to download this software visit http www ibm com pc us desktop lccm on the World Wide Web System Migration Assistant SMA System Migration Assistant SMA delivers...

Page 53: ...en ordering replacement keys you will need the key code number You can set a chassis intrusion detector inside your computer to alert the system administrator each time the computer cover is removed T...

Page 54: ...he latest information on personal computer security features visit the IBM support page at http www ibm com pc us desktop assetid on the World Wide Web IBM security solutions IBM security solutions ke...

Page 55: ...preinstalled software Norton AntiVirus for IBM is also on the IBM Software Selections CD Enhanced security Your computer has an enhanced security feature that provides extra protection for your admin...

Page 56: ...your computer from overheating Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse sticky and unusable Do not get the power switches...

Page 57: ...an the mouse To clean your mouse 1 Turn off the computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down Unlock the retainer on the bottom of the mouse by moving it in the...

Page 58: ...so on from the drives 3 Turn off the computer and all attached devices Your hard disk drive automatically parks the read write heads in a nondata area This process prevents damage to the hard disk 4...

Page 59: ...uter If your computer is already on when you start this procedure you must shut down the operating system turn off the computer wait a few seconds until all in use lights go off and restart the comput...

Page 60: ...ement Save Settings Restore Settings Load Default Settings Exit Setup Symbol Explanation An additional menu or screen is available A change to that item has been made in the system configuration or th...

Page 61: ...item you want is highlighted Use these arrow keys to display and toggle among choices for a menu item Enter Press this key to select a highlighted menu item Esc Press this key to exit from a menu aft...

Page 62: ...ered the computer operating system will not start and you will not be able to use the keyboard or mouse to input any other information Notes 1 If your mouse is connected to the serial port it will be...

Page 63: ...ch as remotely over a LAN If you start your computer using the power switch you will be prompted for the password If the computer is started by an unattended method the computer operates the same as i...

Page 64: ...on the screen to exit from the Configuration Setup utility program Using an administrator password Important If Enhanced Security is enabled keep a record of your administrator password in a secure p...

Page 65: ...istrator password If you select No and an administrator password is set the power on password cannot be changed unless the administrator password is entered 7 At Require Power On Password on Warm boot...

Page 66: ...nables you to control the level of security for the following IDE controller for example hard disk drives when this feature is set to Disable all devices connected to the IDE controller are disabled a...

Page 67: ...twice to return to the Configuration Setup utility program menu 6 Select Save Settings from the Configuration Setup utility menu and press Enter Then press Esc and follow the instructions on the scree...

Page 68: ...l appear on the screen and your computer will remain in a suspended state until your administrator password is entered Your configuration settings cannot be changed in the Configuration Setup Utility...

Page 69: ...lect the sequence of devices used to startup your computer when it is turned on using the power switch The default settings for the primary startup sequence are shown here First startup device Diskett...

Page 70: ...e Configuration Setup utility program See Starting and using the Configuration Setup Utility program on page 43 2 Select System Security and press Enter 3 Select Remote Administration and press Enter...

Page 71: ...tion that comes with your monitor to see if it supports Display Power Management Signaling DPMS ACPI BIOS IRQ Automatic Configuration and Power Interface ACPI BIOS IRQ enables the operating system to...

Page 72: ...have stopped and will not wake up from standby press and hold the power switch for 5 seconds Your computer will exit standby mode and turn off Press the power switch to turn the computer back on If yo...

Page 73: ...d when power management features are activated To set power management features 1 Start the Configuration Setup utility program see Starting and using the Configuration Setup Utility program on page 4...

Page 74: ...PCI devices that support this feature To set automatic power on features follow these steps 1 Start the Configuration Setup utility program see Starting and using the Configuration Setup Utility prog...

Page 75: ...e Administration 3 Enabled Remote Administration allows POST BIOS updates over the LAN Bypass of normal boot and use network 1 Start options 2 Network boot F12 option 3 Enabled Wake on LAN 1 Power Man...

Page 76: ...if you need instructions for starting the program 2 Select Advanced Setup and press Enter 3 Select Processor Control and press Enter 4 Change the value for Processor Serial Number Access from Disabled...

Page 77: ...skette drives and other removable media drives System memory called Rambus inline memory modules RIMMs For the latest information about available options see the following World Wide Web pages http ww...

Page 78: ...andle options and other computer components take these precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle com...

Page 79: ...nitial configuration of your computer when you started your computer for the first time You might be able to use this snapshot to restore the configuration to the initial settings ConfigSafe is a part...

Page 80: ...ter 1 Touch the rear of the bare metal frame to dissipate any static electricity from your body 2 Unplug all power cords from electrical outlets 3 If you have a modem or fax machine attached to your c...

Page 81: ...rallel 5 Audio line in 6 Monitor connector 7 SCSI connector 8 PCI slot 5 9 PCI slot 4 1 PCI slot 3 11 PCI slot 2 12 PCI slot 1 13 AGP slot 14 Microphone 15 Audio line out 16 Ethernet 17 Serial 18 USB...

Page 82: ...ur computer comes with the following adapters and devices preinstalled A graphics adapter in the AGP slot A SCSI adapter in a PCI slot A CD ROM drive in drive bay 1 A diskette drive in drive bay 4 A S...

Page 83: ...switch 2 Power on light 3 Hard disk drive light 4 Client LAN light 5 Bay 1 CD ROM drive 6 CD ROM eject button 7 CD ROM emergency eject hole 8 Bay 2 9 Bay 3 1 Bay 4 3 5 inch diskette drive Chapter 5 I...

Page 84: ...removing the cover see Disconnecting cables and removing the cover on page 64 1 Upper drive bracket 2 Lower drive bracket 3 System board 4 Expansion adapter 5 Adapter slots 6 Microprocessor 7 Power su...

Page 85: ...a label located inside the computer 1 Primary microprocessor 2 Secondary microprocessor 3 RIMM connector 1 4 RIMM connector 2 5 Power connectors 6 RIMM connector 3 7 RIMM connector 4 8 Diskette drive...

Page 86: ...hey are either non error checking and correction non ECC modules or error checking and correction ECC modules When installing or replacing RIMMs take the following information into consideration Rambu...

Page 87: ...tions Channel A Channel B RIMM 1 RIMM 2 RIMM 3 RIMM 4 Functions as PC600 PC600 PC600 PC600 PC600 PC800 PC800 PC800 PC800 PC800 PC600 PC600 PC600 PC800 PC600 PC600 PC600 PC800 PC600 PC600 PC600 PC800 P...

Page 88: ...onnect the power cord from the electrical outlet before opening the computer cover 1 To locate the RIMM connectors inside your computer see Locating system board components on page 69 2 At both ends o...

Page 89: ...e your computer See Locating system board components on page 69 2 Remove the RIMM occupying the RIMM connector See Removing a RIMM or C RIMM on page 71 for instructions on removing a RIMM Do not disca...

Page 90: ...Notches 6 To install another RIMM repeat steps 2 5 7 Go to the device record form in Appendix B Computer records on page 141 and record this installation What to do next To work with another option g...

Page 91: ...the second microprocessor Read the instructions that come with the new memory RIMM Turn off the computer and all other connected devices Disconnect all cables attached to the computer and remove the c...

Page 92: ...move the microprocessor from its static protective package and insert it into the guides Push the microprocessor into the socket until it is properly seated Notes 1 If you add a second microprocessor...

Page 93: ...r slots used to connect adapters to the bus There is also an Accelerated Graphics Port AGP slot This illustration shows the location of adapter slots Your computer comes with a preinstalled AGP graphi...

Page 94: ...computer cover see Disconnecting cables and removing the cover on page 64 Note the position of the metal cover so it can be replaced later 1 Review the instructions that come with the adapter to dete...

Page 95: ...it latches into a position where you can insert the adapter into the guides Then install the adapter 2 into the appropriate slot on the system board When the adapter is fully seated release the retai...

Page 96: ...there are no switches or jumpers to set on the adapter A Plug and Play adapter comes with configuration specifications set in memory that provides installation information to the computer during star...

Page 97: ...disk drives Tape drives CD ROM drives Internal drives are installed in bays Within this book the bays are referred to as bay 1 bay 2 and so on When you are installing an internal drive it is important...

Page 98: ...of the drives you can install in each bay and their height requirements Bay 1 Maximum height 41 3mm 1 6 in CD ROM drive 3 5 inch or 5 25 inch diskette drive 3 5 inch or 5 25 inch tape backup drive 3...

Page 99: ...her bay 5 6 or bay 7 only two of the three bays can be used 3 To properly mount a 3 5 inch drive into bay 1 or 2 5 25 inch bays you must use a 3 5 inch conversion bracket Your computer comes with the...

Page 100: ...40U2B SCSI adapter This cable also has additional connectors for attaching more internal SCSI devices Note To locate connectors on the system board see Locating system board components on page 69 Foll...

Page 101: ...ppropriate adapter in the computer For help in selecting drives cables and other options for your computer do one of the following Within the United States call 1 800 IBM 2YOU 1 800 426 2968 your IBM...

Page 102: ...cted devices Disconnect all external cables and power cords and then remove the computer cover see Disconnecting cables and removing the cover on page 64 1 Remove the bay panel covering the bay where...

Page 103: ...u installed has nonremovable media such as a hard disk drive replace the bay panel 6 Connect the power and signal cables to the drives What to do next To work with another option go to the appropriate...

Page 104: ...ther attached devices Disconnect all external cables and power cords and then remove the computer cover see Disconnecting cables and removing the cover on page 64 Read the documentation that comes wit...

Page 105: ...e in the conversion bracket installed in drive bay 2 See Installing Drives in Bays 1 2 or 3 on page 86 to access the upper drive bracket If the screws provided in the bracket have already been used or...

Page 106: ...ives 5 Reinstall the lower drive bracket and secure it with the screw What to do next To work with another option go to the appropriate section To complete the installation go to Completing the instal...

Page 107: ...Turn the computer and all other connected devices off Disconnect all external cables and power cords and remove the computer cover 1 Use a tool such as a screwdriver to remove the two metal knockouts...

Page 108: ...Configuration Setup utility program Refer to the documentation that comes the option Replacing the cover 1 Ensure that all components have been reassembled correctly and that no tools or loose screws...

Page 109: ...5 Make sure the stabilizing feet are rotated outward so that they properly support the computer Refer to Using the stabilizing feet on page 63 6 Reconnect the cables and cords that were disconnected C...

Page 110: ...1 PCI slot 3 11 PCI slot 2 12 PCI slot 1 13 AGP slot 14 Microphone 15 Audio line out 16 Ethernet 17 Serial 18 USB 1 19 Mouse Note If you have a modem or fax machine attached to the computer reconnect...

Page 111: ...D that comes with your computer After adding options you must update the configuration settings In most cases system programs perform this configuration automatically If the settings are not updated a...

Page 112: ...96 IntelliStation User Guide...

Page 113: ...ong key Using the diagnostic aids discussed in this chapter you might be able to solve such problems yourself or gather helpful information you can pass on to a service technician You can check the ha...

Page 114: ...memory RAM If POST finishes without detecting any problems the first screen of your operating system or application program appears if you have not set a power on password If you have set a power on...

Page 115: ...uter Go to IBM Enhanced Diagnostics on page 123 and run the Enhanced Diagnostics 004 You have an unreadable display an error message or the computer is sounding a series of beeps Is an error message d...

Page 116: ...sage See POST messages on page 101 012 Have you recently added removed or changed any hardware Yes No 013 Have the computer serviced 014 At the POST Startup Errors screen select Continue if you want t...

Page 117: ...gnostics 114 External ROM checksum error Have the computer serviced 121 Hardware error Have the computer serviced 151 Real time clock failure Have the computer serviced 161 Defective CMOS battery Repl...

Page 118: ...ystem board error Have the computer serviced 176 The system cover has been removed Type the administrator password If the problem persists have the computer serviced 177 An inventory violation occurre...

Page 119: ...the computer serviced 602 The diskette IPL startup boot record is not valid 1 The diskette might be defective Try another diskette 2 If the problem persists have the computer serviced 604 An unsuppor...

Page 120: ...on the hard disk and the IDE devices 2 If the problem persists have the computer serviced 18xx A PCI adapter has requested an unavailable resource Go to Chapter 4 Using the Configuration Setup Utility...

Page 121: ...you might hear beep codes that are not in the following table Beep code Probable cause 1 1 3 CMOS write read failure 1 1 4 BIOS ROM checksum failure 1 2 1 Programmable interval timer test failure 1 2...

Page 122: ...es appear if a hardware problem is detected by one of the IBM Enhanced Diagnostics programs Along with error codes the messages present text information that can be used to identify a failing part For...

Page 123: ...iskette drive Diskette drive problems on page 108 General General problems on page 112 Intermittent Intermittent problems on page 112 Keyboard mouse or pointing device Keyboard mouse or pointing devic...

Page 124: ...e startup sequence Use the Configuration Setup utility to verify this 3 The diskette you are using is good and not damaged Try inserting another diskette if you have one 4 The diskette is inserted cor...

Page 125: ...n off the monitor Moving a color monitor while it is turned on might cause screen discoloration b Adjust the placement of the monitor and other devices so that they are at least 300 mm 12 in apart Als...

Page 126: ...r serviced The monitor works when you turn on the computer but goes blank when you start some application programs Verify that 1 The monitor signal cable is securely connected to the monitor and the m...

Page 127: ...tor signal cable is securely connected to the monitor and the monitor connector on the graphics adapter To find the monitor connector on the graphics adapter installed in your computer see Connecting...

Page 128: ...ng Have the computer serviced Intermittent problems Action A problem occurs only occasionally and is difficult to diagnose Verify that 1 All cables and cords are securely connected to the rear of the...

Page 129: ...cannot correct the problem have the keyboard and computer serviced The mouse or pointing device does not work Verify that 1 The mouse or pointing device cable is securely attached to the proper connec...

Page 130: ...s for your computer See Installing memory on page 70 for instructions on adding RIMMs 2 The RIMMs are properly installed and securely connected If the problem persists run the memory test from the dia...

Page 131: ...ave provided enough hardware resources for the adapter to function correctly See the documentation supplied with the adapter as well as the documentation for any other installed adapters to determine...

Page 132: ...ectly 3 All external SCSI options are turned on External SCSI options must be turned on before the system is turned on For more information see your SCSI documentation If you cannot correct the proble...

Page 133: ...The printer signal cable is securely connected to the correct parallel serial or USB port on the computer See Connecting cables on page 13 for the location of the parallel serial and USB ports Note No...

Page 134: ...The software you are using works on another computer If you received any error messages while using the software program see the information supplied with the software for a description of the messag...

Page 135: ...POST BIOS update flash diskette into drive A 9 Turn on the computer and the monitor 10 After the update session completes turn off the computer and monitor 11 Remove the diskette from drive A 12 Unplu...

Page 136: ...ecycled or disposed of in a proper manner For further information on battery disposal call IBM at 1 800 IBM 4333 1 800 426 4333 in the U S For information outside of the U S contact your IBM reseller...

Page 137: ...a before starting this process The IBM Product Recovery CD 1 for Windows NT Workstation contains a startable CD image that copies files from the CD to the hard disk The CD initially runs Windows 98 DO...

Page 138: ...T Workstation If you wish to recover Windows NT Workstation use the IBM Product Recovery CD 1 for Windows 2000 Professional and choose Windows NT Workstation when prompted for the operating system Use...

Page 139: ...your original startup sequence after you complete the recovery process 6 Change your First Startup Device to the CD ROM drive 7 Press the Esc key until you return to the Configuration Setup Utility pr...

Page 140: ...kette 1 Go to http www ibm com pc us intellistation on the World Wide Web 2 Click Support Select your type model number and click Downloadable files Diagnostics 3 Download the EXE file to a hard disk...

Page 141: ...nto your hard disk For information about installing software from the Software Selections CD see Installing additional software on page 21 2 To run the program after it is installed select it from the...

Page 142: ...to help you solve the problem To run ConfigSafe 1 Click the Windows Start button 2 Select Programs ConfigSafe CONFIGSAFE Support documentation is built into the online Help system To access online Hel...

Page 143: ...Station Workstations U S http www ibm com pc us accessories Options by IBM U S http www ibm com pc us netfinity IBM Netfinity Servers U S You can select a country specific Web site from these pages He...

Page 144: ...ial numbers of your IBM hardware products Description of the problem Exact wording of any error messages Hardware and software configuration information If possible be at your computer when you call A...

Page 145: ...ing system or application program Getting customer support and service Purchasing an IBM PC hardware product entitles you to standard help and support during the warranty period If you need additional...

Page 146: ...chat rooms searchable databases and more Technical information is available on a wide range of topics such as Hardware setup and configuration Preinstalled software Windows OS 2 and DOS Networking Com...

Page 147: ...presentative Getting help by telephone During the warranty period you can get help and information by telephone through the IBM PC HelpCenter Please have the following information ready when you call...

Page 148: ...he U S or Canada call 1 800 497 7426 Country Telephone number Belgium French Belgique 02 210 9800 Canada Toronto only 416 383 3344 Canada Canada all other 1 800 565 3344 Denmark Danmark 35 25 02 91 Fi...

Page 149: ...ed Products list This service includes technical support for Installing and configuring your out of warranty IBM computer Installing and configuring non IBM options in IBM computers Using IBM operatin...

Page 150: ...s as a multiple incident package or as an annual contract with a 10 incident limit For more information about purchasing Network and Server Support see Ordering support line services Ordering support...

Page 151: ...upgrade to premium on site service 4 hour average on site response 24 hours a day 7 days a week You also can extend your warranty Warranty and Repair Services offers a variety of post warranty mainten...

Page 152: ...136 IntelliStation User Guide...

Page 153: ...ystem must be installed in your computer You can use the CD to Install some software products directly from the CD on models equipped with a CD ROM drive Create an image of the IBM Software Selections...

Page 154: ...ions CD into the CD ROM drive After a program is installed you can access it through the Programs choice on the Windows Start menu For most programs support documentation is built into the online Help...

Page 155: ...access it through the Programs choice on the Windows Start menu For most programs support documentation is built into the online Help system for some online documentation is also provided Appendix A...

Page 156: ...140 IntelliStation User Guide...

Page 157: ...ardware or if you ever need to have your computer serviced Serial numbers and keys Record and retain the following information The model and type M T numbers and the serial number S N are located on a...

Page 158: ...lowing tables to keep a record of the options in or attached to your computer This information can be helpful when you install additional options or if you ever need to have your computer serviced 142...

Page 159: ...128 MB 256 MB 512 MB AGP Slot PCI Expansion Slot 1 PCI Expansion Slot 2 PCI Expansion Slot 3 PCI Expansion Slot 4 PCI Expansion Slot 5 Microprocessor Intel MHz Parallel Connector Serial Connector USB...

Page 160: ...25 Inch Bay 2 3 5 Inch Bay 3 Hard disk drive Other 3 5 Inch Bay 4 1 44 MB diskette drive 3 5 Inch Bay 5 hard disk drive 3 5 Inch Bay 6 Hard disk drive 3 5 Inch Bay 7 Hard disk drive Key manufacturer a...

Page 161: ...g 1 Click the Windows Start button 2 Scroll to and click Access IBM 3 In the Access IBM window click View license and warranty 4 Click View the license If your preinstalled software is no longer insta...

Page 162: ...146 IntelliStation User Guide...

Page 163: ...r your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does...

Page 164: ...labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABI...

Page 165: ...e to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent...

Page 166: ...Y ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATI...

Page 167: ...nstall engineering changes that apply to the Machine If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 replace i...

Page 168: ...s the warranty service status of the replaced item Any feature conversion or upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated serial...

Page 169: ...er of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and yo...

Page 170: ...y related to the subject of this Statement of Warranty IBM s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim NEW ZEALAND The IBM Warrant...

Page 171: ...cability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first paragraph of this Section In such instances regardless of the basis...

Page 172: ...on IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sent...

Page 173: ...agraph 3 breach of IBM s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 Applicability of suppliers and resellers unchanged Th...

Page 174: ...tes are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of...

Page 175: ...ValuePoint LANClient Control Manager ViaVoice Netfinity Wake on LAN Netfinity Manager Intel Pentium and LANDesk are trademarks of Intel Corporation in the United states other countries or both Micros...

Page 176: ...BM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized c...

Page 177: ...ct including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard E...

Page 178: ...A Electronic Emission Statement Statement of Conformity to the Voluntary Control Council for Interference from Information Technology Equipment VCCI Class A ITE for Regular Members 162 IntelliStation...

Page 179: ...SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use...

Page 180: ...kia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain B...

Page 181: ...startup sequence setting 53 automatic power on PCI wake up 58 setting 58 wake on LAN 58 wake up on alarm 58 B backing up hard disk drive 42 basic input output system See BIOS basic input output syste...

Page 182: ...ng a diagnostic diskette 20 D damage preventing 40 42 data protection 38 DDC display data channel 32 Desktop Management Interface DMI 36 device drivers 22 32 95 device drivers video 32 device security...

Page 183: ...See hard disk drives fixed disk drive 81 flash memory 2 34 flash recovery 119 flicker reducing 32 G getting started 15 glare reducing 12 graphics adapters 31 H handling static sensitive devices 62 ha...

Page 184: ...eement viewing 145 lighting 12 lights indicator 26 lock cover 66 92 locking keyboard 39 locks 37 112 M memory adding 73 available 98 counting 27 flash 2 problems 114 RIMMs 2 supported 2 memory modules...

Page 185: ...ng 46 PC support services fee 133 PC Doctor 8 123 PCI adapter slots 3 slot location 13 wake up 58 Pentium III 60 peripheral component interconnect See PCI planning workspace 11 Plug and Play adapters...

Page 186: ...1 security u bolt installing 91 serial number 60 141 serial port 13 serial port problems 117 service pack 6a 6 service summary 127 services fee 133 setting up your computer 11 setting up your network...

Page 187: ...op Extensions 7 Universal Manageability Services software 7 Universal Serial Bus port 13 port problems 118 Universal Serial Bus USB ports 118 updating computer configuration 95 V venting of hot air 13...

Page 188: ...IBM Part Number 06P8662 Printed in U S A February 2001 6P8662...

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IBM IntelliStation M Pro Type 6868, User Manual

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Summary of Contents for IntelliStation M Pro Type 6868

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