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DANGER:

Multiple power cords. The product might be equipped with multiple AC power cords or

multiple DC power cables. To remove all hazardous voltages, disconnect all power cords and power
cables. (L003)

Common procedures for removing or replacing the system processor module

Summary of Contents for 9008-22L

Page 1: ...Power Systems System processor modules for the 9008 22L 9009 22A or 9223 22H IBM...

Page 2: ......

Page 3: ...Power Systems System processor modules for the 9008 22L 9009 22A or 9223 22H IBM...

Page 4: ...y Notices manual G229 9054 and the IBM Environmental Notices and User Guide Z125 5823 This edition applies to IBM Power Systems servers that contain the POWER9 processor and to all associated models C...

Page 5: ...cation code of a part in a Linux system or logical partition 31 Activating the indicator light for a part by using the Linux operating system 31 Identifying a part in a VIOS system or logical partitio...

Page 6: ...vice call by using AIX or Linux 71 Activating and deactivating LEDs 74 Deactivating a system attention LED or partition LED by using the management console 74 Activating or deactivating an identify LE...

Page 7: ...dditional copies of safety information documentation can be obtained by calling the IBM Hotline at 1 800 300 8751 German safety information Das Produkt ist nicht f r den Einsatz an Bildschirmarbeitspl...

Page 8: ...rn off everything unless instructed otherwise 2 For AC power remove the power cords from the outlets 3 For racks with a DC power distribution panel PDP turn off the circuit breakers located in the PDP...

Page 9: ...mperatures will exceed the manufacturer s recommended ambient temperature for all your rack mounted devices v Do not install a unit in a rack where the air flow is compromised Ensure that air flow is...

Page 10: ...al hazards v Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabine...

Page 11: ...DANGER Rack mounted devices are not to be used as shelves or work spaces L002 L003 1 2 or 1 2 or 1 2 3 4 or Safety notices ix...

Page 12: ...ped with multiple AC power cords or multiple DC power cables To remove all hazardous voltages disconnect all power cords and power cables L003 L007 CAUTION A hot surface nearby L007 L008 x Power Syste...

Page 13: ...ptacle Although shining light into one end and looking into the other end of a disconnected optical fiber to verify the continuity of optic fibers may not injure the eye this procedure is potentially...

Page 14: ...load v Do not use on uneven surface incline or decline major ramps v Do not stack loads v Do not operate while under the influence of drugs or alcohol v Do not support ladder against LIFT TOOL v Tippi...

Page 15: ...ing interfaces only Type 2 or Type 4 ports as described in GR 1089 CORE and require isolation from the exposed OSP cabling The addition of primary protectors is not sufficient protection to connect th...

Page 16: ...xiv Power Systems System processor modules for the 9008 22L 9009 22A or 9223 22H...

Page 17: ...tem to remove and replace a processor module complete the steps in this procedure Before you begin As part of the system processor module replacement the heat sink is removed Before you begin the remo...

Page 18: ...ords The product might be equipped with multiple AC power cords or multiple DC power cables To remove all hazardous voltages disconnect all power cords and power cables L003 2 Power Systems System pro...

Page 19: ...installing or replacing hardware touch an unpainted metal surface of the system for a minimum of 5 seconds If at any point in this service process you move away from the system it is important to agai...

Page 20: ...heat sink part number 01ML180 on hand Procedure 1 Ensure that you have the electrostatic discharge ESD wrist strap on and that the ESD clip is plugged into a ground jack or connected to an unpainted m...

Page 21: ...age 6 b Grip the heat sink B on opposing sides and remove the heat sink by lifting it upward Set the heat sink aside with the module side facing upward Note If you plan to remove dust or debris from t...

Page 22: ...re 5 Be careful not to damage the TIM as it is very light and fragile 5 Prepare the system processor module for removal by completing the following steps Figure 4 Removing the heat sink Figure 5 Remov...

Page 23: ...or module Ensure that the beveled edge on the tool aligns with the beveled edge of the processor C as shown in Figure 7 on page 8 c Lower the tool over the system processor module Ensure that the two...

Page 24: ...rocessor module as shown in Figure 8 on page 9 Make sure that both of the tool jaws are locked onto the system processor module by pushing down on the tool Important Do not press the blue release ring...

Page 25: ...ssor module If the system processor module falls back into the socket of system processor module the pins may be damaged Place the system processor module at an angle on the top cover of the packaging...

Page 26: ...openings on the blue tabs and that the blue tabs are locked in a fixed position To prevent the system processor module from falling pull up on the round lever before you place the tool on the top cove...

Page 27: ...ist strap on and that the ESD clip is plugged into a ground jack or connected to an unpainted metal surface If not do so now 2 Prepare the system processor module for installation a Ensure that the re...

Page 28: ...edge on the tool aligns with the beveled edge of the processor Ensure that the two guide pins A are inserted into the alignment holes B on each side of the tool Figure 11 Ensuring that the removal to...

Page 29: ...ngage with the system processor module C as shown in Figure 13 on page 14 Make sure that both of the tool jaws are locked onto the system processor module by pushing down on the tool Important Do not...

Page 30: ...cket use the supplied air pump to clean the socket Blow small bursts of air from the center toward the sides of the socket as shown in Figure 14 on page 15 Figure 13 Locking the system processor modul...

Page 31: ...holes B on each side of the tool Use care to lower the tool evenly without tilting the tool See Figure 15 on page 16 Note Do not attempt to slide the tool and the system processor module in any direc...

Page 32: ...removal tool A as shown in Figure 16 Push down on the ring B while pressing in on the tabs C Figure 15 Installing the system processor module Figure 16 Removing the system processor module tool 16 Pow...

Page 33: ...all a new TIM and reuse the existing heat sink a Open the TIM packaging and carefully remove the TIM holding it by the edges of the carrier strip and holding it away from the shipping container b Remo...

Page 34: ...7 Use this step to reuse the existing undamaged TIM and heat sink Figure 18 Installing a new TIM onto the system processor module Figure 19 Installing the heat sink on the TIM 18 Power Systems System...

Page 35: ...r it onto the new system processor module The TIM has no preferred up side The TIM can be placed on the processor and centered as shown in Figure 20 b Place the heat sink on the TIM as shown in Figure...

Page 36: ...by using the supplied hex key as shown by B in Figure 22 until a firm stop is reached If the heat sink moves noticeably the load arms are not engaged Unscrew the center load screw and repeat this ste...

Page 37: ...3 22H To prepare the system for operation after removing and replacing the system processor module complete the steps in this procedure Procedure 1 Ensure that you have the electrostatic discharge ESD...

Page 38: ...9008 22L 9009 22A or 9223 22H system on page 50 6 Start the system For instructions see Starting the system on page 34 7 Turn off the identify LED For instructions see Deactivating an identify LED on...

Page 39: ...ution panel PDP disconnect the customer s DC power source to the PDP v When connecting power to the product ensure all power cables are properly connected For racks with AC power connect all power cor...

Page 40: ...cabinet v To avoid hazardous conditions due to uneven mechanical loading always install the heaviest devices in the bottom of the rack cabinet Always install servers and optional devices starting from...

Page 41: ...ired software is installed to support the new feature See IBM Prerequisite 2 If you are performing an installation or replacement task that might put your data at risk ensure wherever possible that yo...

Page 42: ...ge 28 If your system is in the standby power state see Identifying a part by using the ASMI on page 32 If you have an HMC see Identifying a part by using the HMC on page 34 v To turn off an identify L...

Page 43: ...blue light indicates the identify state No light indicates that the system is operating normally v C Check log light No light indicates that the system is operating normally An amber light indicates t...

Page 44: ...r you are working on to see the location codes v 9008 22L 9009 22A or 9223 22H locations http www ibm com support knowledgecenter POWER9 p9ecs p9ecs_922_loccodes htm v 9009 41A 9009 42A or 9223 42H lo...

Page 45: ...ion You might need to use one ore more AIX tools before activating the indicator light to locate a part Procedure 1 Log in as root user or celogin 2 At the command line type diag and press Enter 3 Fro...

Page 46: ...Tools SST display and press Enter 5 Select Hardware service manager from the Start a Service Tool display and press Enter 6 Select Work with service action log from the Hardware Service Manager displa...

Page 47: ...rating system If you know the location code of a part activate the indicator light to help locate the part while performing service operations Procedure 1 Log in as root user 2 At the command line ent...

Page 48: ...indicator light for a part by using the VIOS tools Activating the indicator light for a part by using the VIOS tools You can use Virtual I O Server VIOS tools to activate the indicator light to physi...

Page 49: ...aceable unit FRU For example a user types the location code for the FRU located on the second memory module slot of the third enclosure in the system If the location code for the second memory module...

Page 50: ...k All Systems 2 Click the system name for which you want to activate the attention LED 3 In the navigation area click System Actions Attention LED Identify Attention LED The Identify LED Select Enclos...

Page 51: ...oot Starting a system by using the ASMI You can use the Advanced System Management Interface ASMI to start a system that is not managed by a Hardware Management Console HMC Procedure 1 On the ASMI Wel...

Page 52: ...e 3 In the navigation area click Partition Actions Operations Activate 4 Click Finish v To activate a logical partition for a specific system complete the following steps 1 In the navigation area clic...

Page 53: ...o stop the system by using the power button Procedure 1 Log in to the host partition as a user with the authority to run the shutdown or pwrdwnsys Power Down System command 2 On the command line enter...

Page 54: ...itioned use the PWRDWNSYS command to power off each of the secondary partitions Then use the PWRDWNSYS command to power off the primary partition The command stops the operating system Choose from the...

Page 55: ...ons and has powered off the managed system Continue with the procedure only after the status of the server changes to Power Off Procedure 1 You must shut down all the active logical partitions before...

Page 56: ...r 9223 22H system Use this procedure to install the front cover on a rack mounted IBM Power System L922 9008 22L IBM Power System S922 9009 22A or IBM Power System H922 9223 22H server Procedure 1 Ens...

Page 57: ...he electrostatic discharge ESD wrist strap on and that the ESD clip is plugged into a ground jack or connected to an unpainted metal surface If not do so now 2 Release the service access cover latch b...

Page 58: ...223 22H server Procedure 1 Ensure that you have the electrostatic discharge ESD wrist strap on and that the ESD clip is plugged into a ground jack or connected to an unpainted metal surface If not do...

Page 59: ...strap on and that the ESD clip is plugged into a ground jack or connected to an unpainted metal surface If not do so now 2 Lift each air baffle A straight up See Figure 32 on page 44 Place air baffles...

Page 60: ...he electrostatic discharge ESD wrist strap on and that the ESD clip is plugged into a ground jack or connected to an unpainted metal surface If not do so now 2 Replace each air baffle A straight down...

Page 61: ...o the service position it is essential that all stability plates are firmly in position to prevent the rack from toppling v Ensure that only one system unit is in the service position at a time v Ensu...

Page 62: ...e system unit into the service position Do not pull out or install any drawer or feature if the rack stabilizer brackets are not attached to the rack Do not pull out more than one drawer at a time The...

Page 63: ...you push the system unit into the operating position 3 Push the system unit B back into the rack until both system unit release latches lock into position Secure the cable management arm with hook and...

Page 64: ...power supplies If the removing and replacing procedures require the system power to be turned off ensure that all the power sources to the system are disconnected v The power cord B is fastened to the...

Page 65: ...cords The product might be equipped with multiple AC power cords or multiple DC power cables To remove all hazardous voltages disconnect all power cords and power cables L003 Common procedures for re...

Page 66: ...37 3 Close the rack door at the rear of the system Installing or replacing a part by using an HMC You can use the Hardware Management Console HMC to perform many service actions including the install...

Page 67: ...name for which you want to remove a part 3 In the navigation area click Serviceability 4 In the Serviceability window click Remove FRU 5 In the Add Install Remove Hardware Remove FRU Select FRU Type w...

Page 68: ...in your system logical partition or expansion unit by using the operating system stand alone diagnostics or the Hardware Management Console HMC Verifying a part by using the operating system or VIOS I...

Page 69: ...em and wait until the AIX operating system login prompt is displayed or until apparent system activity on the operator panel or display has stopped Did the AIX login prompt display v No If a service r...

Page 70: ...replaced from the Resource Repair Action menu If the repair action was reseating a cable or adapter select the resource associated with that repair action If the resource associated with your action...

Page 71: ...System Service Tools SST Sign On display and press Enter Note The service tools password is case sensitive 5 Select Start a service tool from the System Service Tools SST display and press Enter 6 Se...

Page 72: ...ical partition mode boot drop down list e Click Save settings and power on When the optical drive is powered on insert the stand alone diagnostic CD ROM f Go to step 5 4 Turn on the system unit power...

Page 73: ...the Diagnostic Mode Selection menu select System Verification and press Enter 5 When the Advanced Diagnostic Selection menu appears complete one of the following steps v To test a single resource sele...

Page 74: ...ord the SRN and contact your service provider for assistance f If no SRN is shown go to 5 5 To test the part complete the following steps a On the command line type diagmenu and press Enter b From the...

Page 75: ...in the Resource List select sysplanar0 Press Enter b Select Commit after you make your selections a If the No Trouble Found display appears go to step 9 9 If you changed the service processor or netw...

Page 76: ...events by using the HMC Use this procedure to view a serviceable event including details comments and service history by using the Hardware Management Console HMC About this task To view serviceable e...

Page 77: ...attached I O enclosures Did all the enclosures power on Yes Go to step 3 No Continue with the next step 2 Choose from the following options v If the original problem was that an enclosure would not p...

Page 78: ...P to check out the server after a repair is completed 1 Did you replace a disk drive in the root volume group No Go to step 3 Yes Continue with the next step 2 Run stand alone diagnostics either from...

Page 79: ...m still exists replace the FRU or perform the isolation procedure that is next in the FRU list If you have reached the end of the FRU list contact your next level of support If a new problem occurs go...

Page 80: ...ran stand alone diagnostics from CD ROM remove the stand alone diagnostics CD ROM from the system Did you perform service on a RAID subsystem that involvedchanging of the PCI RAID adapter cache card o...

Page 81: ...to verify that the problem is corrected Then return the system to the customer and have the customer verify the system date and time This ends the procedure 8 Is the new reference code the same as th...

Page 82: ...nonreporting resource the problem has not been fixed Continue to the next failing item in the failing item list This ends the procedure No Perform the verification procedures in the Service functions...

Page 83: ...e representative If invalid user or invalid password is displayed get the correct login information from the system administer a If logged into the System Manager select Exit from the Console located...

Page 84: ...ble Events Manager b Examine the service action event log for any open service action events 3 Are any service action events open v Yes Continue with the next step v No If the system attention LED is...

Page 85: ...e event Include any unique additional information Click OK The following steps add or update FRU information 20 Did you replace add or modify a FRU of the open service action event v Yes Continue with...

Page 86: ...he following steps for each entry in the list of Axx partitions you began recording in step 14 on page 69 except for the partition you were using to debug the original problem 35 From the list of Axx...

Page 87: ...nostics can be loaded Also set the system time and date information after the repair is completed v Yes Reinstall all of the FRUs that were removed during problem analysis Go to step 3 v No Continue w...

Page 88: ...ernatively test the FRUs you exchanged and any devices that are attached to the FRUs you exchanged by selecting the diagnostics for the individual FRU Did the Resource Repair Action menu 801015 displa...

Page 89: ...o Go to Problem analysis 14 If you changed the service processor or network settings as instructed in previous MAPs restore the settings to the value they had before you serviced the system If you ran...

Page 90: ...activating a system attention LED or partition LED by using the management console v Activating or deactivating an identify LED by using the management console on page 75 v Deactivating a system atten...

Page 91: ...new adapter you can activate the LED for a drawer and verify that the MTMS corresponds to the drawer that requires the new adapter v Identify LED for a FRU associated with a specified enclosure If you...

Page 92: ...g the Advanced System Management Interface ASMI About this task You can specify the location code of any indicator to view or modify its current state If you provide the wrong location code the advanc...

Page 93: ...ate to the System Service Tools display use function 21 from the control panel Alternatively if the system is managed by a Hardware Management Console HMC use the Service Focal Point utilities to navi...

Page 94: ...lect the location code for the part and press Enter When a light is activated for a part an I character precedes the location code 6 Select Commit 7 Exit to the command line Deactivating a system atte...

Page 95: ...he location code identifiers are listed 4 Select the location code identifier and select Off 5 To save the changes made to the state of one or more FRU indicators click Save settings Deactivating a ch...

Page 96: ...ntify LED by using the Hardware Management Console HMC Procedure 1 In the navigation area click the Resources icon and then click All Systems 2 To view the actions for that server click the name of th...

Page 97: ...herefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be...

Page 98: ...sitive or critical operations Users should periodically check IBM s support websites for updated information and fixes applicable to the system and related software Homologation statement This product...

Page 99: ...www ibm com able Privacy policy considerations IBM Software products including software as a service solutions Software Offerings may use cookies or other technologies to collect product usage inform...

Page 100: ...communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly...

Page 101: ...erence may occur in which case the user may be required to take corrective actions Japan Electronics and Information Technology Industries Association Statement This statement explains the Japan JIS C...

Page 102: ...rform practical action Electromagnetic Interference EMI Statement Taiwan The following is a summary of the EMI Taiwan statement above Warning This is a Class A product In a domestic environment this p...

Page 103: ...g kann im Wohnbereich Funk St rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen zu ergreifen und daf r aufzukommen Deutschland Einhaltung des Gesetzes ber die...

Page 104: ...tlet on a circuit different from that to which the receiver is connected v Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must...

Page 105: ...tion Statement This statement explains the Japan JIS C 61000 3 2 product wattage compliance This statement explains the Japan Electronics and Information Technology Industries Association JEITA statem...

Page 106: ...timmung von IBM ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung von IBM gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr g...

Page 107: ...oprietary notices are preserved You may not make derivative works of these publications or reproduce distribute or display these publications or any portion thereof outside your enterprise without the...

Page 108: ...92 Power Systems System processor modules for the 9008 22L 9009 22A or 9223 22H...

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