v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8872
and
Type
8874,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
01298104
Bad
update
data
for
processor
4.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
135).
2.
Update
the
BIOS
code
again
(see
“Updating
the
firmware”
on
page
133).
3.
(Trained
service
technician
only)
Reseat
microprocessor
4.
4.
(Trained
service
technician
only)
Replace
microprocessor
4.
0I298200
Processor
speed
mismatch.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
135).
I9990301
Fixed
disk
sector
error.
1.
Reseat
the
following
components:
a.
Hard
disk
drive
b.
SAS
hard
disk
drive
backplane
c.
I/O
board
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
I9990305
An
operating
system
was
not
found.
1.
Make
sure
that
a
bootable
operating
system
is
installed.
2.
Run
the
hard
disk
drive
diagnostic
tests.
3.
Reseat
the
following
components:
a.
Hard
disk
drive
b.
SAS
hard
disk
drive
backplane
and
cables
c.
DVD
drive
and
cables
d.
I/O
board
4.
Replace
the
components
listed
in
step
3
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
I9990650
AC
power
has
been
restored.
1.
Check
the
power
cables.
2.
Check
for
interruption
of
the
power
supply
(see
“Power-supply
LEDs”
on
page
57).
3.
Reseat
the
following
components:
a.
Power
supply
b.
(Trained
service
technician
only)
Power
backplane
4.
Replace
the
components
listed
in
step
3
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
Chapter
2.
Diagnostics
33
