IBM 6565 - PC 300 PL, User Manual

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If you have just added new software or a new computer option and your
computer is not working, do the following before using the troubleshooting
charts:
1. Remove the software or device you just added.
2. Run the diagnostic programs to determine if your computer is running
properly. (See “IBM Enhanced Diagnostics program” on page 122 for
information about diagnostic programs provided with your computer.)
3. Reinstall the new software or new device.
The following directory will help you quickly locate problem categories in
the troubleshooting charts.
Problem type Go to:
Diskette Drive “Diskette drive problems” on page 112
General “General problems” on page 115
Intermittent “Intermittent problems” on page 115
Keyboard, mouse, or
pointing-device “Keyboard, mouse, or pointing device
problems” on page 116
Memory “Memory problems” on page 117
Monitor “Monitor problems” on page 113
Option “Option problems” on page 118
Parallel Port “Parallel-port problems” on page 119
Printer “Printer problems” on page 120
Serial Port 1 “Serial-port problems” on page 120
Serial Port 2 “Serial-port problems” on page 120
Software “Software problems” on page 121
Universal Serial Bus
Ports “Universal Serial Bus port problems” on
page 121
Chapter 6. Troubleshooting
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