IBM 4367, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
162 Invalid configuration information or CMOS
random-access memory (RAM) checksum
failure.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Reseat the following components:
a. Battery
b. Failing device (if the device is a FRU, the
device must be reseated by a trained service
technician only)
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, the
device must be replaced by a trained service
technician only)
c. (Trained service technician only) System
board
163 Time of day not set.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Clear CMOS. See “System-board jumpers” on
page 13 for information about how to clear
CMOS.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
164 Memory size has changed.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
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System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide