background image

42

19

Solving printing problems

Symptom

Cause 

Solution

The operator panel 
display is blank or 
displays only 
diamonds.

The printer self test failed.

Turn the printer off, wait about 10 seconds, and turn 
the printer back on.

Performing Self Test

 appears on the display. 

When the test is completed, the 

Ready

 message is 

displayed.

If the messages do not appear, turn the printer off 
and call for service.

Jobs do not print.

The printer is not ready to 
receive data.

Make sure

 

Ready

 

or

 

Power Saver 

appears on the 

display before sending a job to print. Press 

Go

 to 

return the printer to the Ready state.

The specified output bin is full.

Remove the stack of paper from the output bin, and 
then press 

Go

.

The specified tray is empty.

Load paper in the tray.

See 

Loading the trays

 for detailed instructions.

Summary of Contents for 1220

Page 1: ...Infoprint Color 1220 User s Reference G510 2178 00 IBM ...

Page 2: ......

Page 3: ...Infoprint Color 1220 User s Reference G510 2178 00 IBM ...

Page 4: ...authorized Dealer your IBM Marketing Representative or your IBM Software Solutions Representative IBM Printing Systems welcomes your comments For your convenience a form for reader s comments is provided at the back of this publication You may send your comments by fax to 1 800 524 1519 within the U S by fax to 1 303 924 6873 outside the U S by e mail to printpub us ibm com or mail your comments t...

Page 5: ...ows desktop 12 Cancel a job from a Macintosh computer 12 Chapter 5 Conserving supplies 13 Chapter 6 Holding a job in the printer 14 Printing and deleting held jobs 14 Accessing held jobs from the operator panel 15 Recognizing when format errors occur 15 Repeat Print 16 Reserve Print 16 Verify Print 16 Confidential jobs 17 Chapter 7 Paper and specialty media specifications 18 Chapter 8 Loading the ...

Page 6: ...s 38 Chapter 17 Solving mailbox problems 40 Chapter 18 Solving paper feed problems 41 Chapter 19 Solving printing problems 42 Chapter 20 Calling for service 45 Chapter 21 Configuring printer alerts 46 Chapter 22 Determining the status of supplies 47 Chapter 23 Size Sensing 48 Enabling size sensing 48 Size sensing and tray linking 48 Disabling size sensing 49 Chapter 24 Ordering supplies and mainte...

Page 7: ...default settings 64 Chapter 30 Disabling the operator panel menus 65 Enabling the menus 65 Chapter 31 Disabling Power Saver 66 Chapter 32 Changing menu settings 67 Chapter 33 Printing a menu settings page 68 Chapter 34 Printing sample fonts 69 Chapter 35 Understanding printer messages 70 Chapter 36 Using printer menus 119 Chapter 37 LocalTalk Menu 122 Chapter 38 Job Menu 126 Chapter 39 Infrared Me...

Page 8: ... 49 Parallel Menu 174 Chapter 50 Paper Menu 179 Chapter 51 Network Menu 188 Chapter 52 Understanding fonts 192 Resident fonts 192 Symbol sets 197 Downloadable fonts 197 Notices 199 Edition notice 199 Licensing notice 199 Safety information 200 Cautions and warnings 200 Electronic emission notices 201 Noise emission levels 203 Laser notice 203 Index 204 ...

Page 9: ...7 1 Printer overview The following illustration shows the laser printer Standard output bin Front door Standard tray Upper right access door redrive area Lower right access door fuser area ...

Page 10: ... duplex unit and three optional 500 sheet drawers The following illustration shows the printer configured with a duplex unit one optional 500 sheet drawer and one optional 2000 sheet drawer Duplex unit 500 sheet drawers 500 sheet drawer 2000 sheet drawer Duplex unit ...

Page 11: ...fore sending a job to print The printer must display Ready for jobs to print Menu Press Menu to Take the printer offline out of the Ready state and enter the menus When the printer is offline press Menu to scroll through the menus and menu items List the menu items in the Job Menu during Busy state For menu items that have numerical values such as Copies press and hold Menu to scroll through the l...

Page 12: ...hange x message appears See Change x for more information Return Press Return to go back to the previous menu level or menu item Stop Press Stop at the Ready Busy or Waiting message to temporarily take the printer offline The message changes to Not Ready No data is lost Press Go to return the printer to the Ready Busy or Waiting state 1 2 3 4 5 6 Use the numbers located next to the names of the bu...

Page 13: ...Print 3 Verify that the correct printer is selected in the dialog box 4 Modify the printer settings as appropriate such as the pages you want to print or the number of copies Note Click Properties or Setup to adjust printer settings not available from the first screen and click OK 5 Click OK or Print to send the job to the selected printer ...

Page 14: ... 3 Press Delete on your keyboard Cancel a job from a Windows desktop 1 Minimize all programs to reveal the contents of the desktop 2 Double click My Computer 3 Double click Printers A list of available printers appears 4 Double click the printer you selected when you sent the job A list of print jobs appears 5 Select the job you want to cancel 6 Press Delete on your keyboard Cancel a job from a Ma...

Page 15: ...ltipage Print are 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up and 16 Up Combined with the duplex setting Multipage Print lets you print up to 32 pages on one sheet of paper 16 images on the front and 16 on the back Multipage Print Duplex in the Finishing Menu Available when you attach an optional duplex unit Duplex Paper and specialty media Use your software application or printer driver to send a Verify Print...

Page 16: ...y you can use the printer operator panel to specify what you want to do with one or more of the jobs You can select either Confidential Job or Held Jobs Repeat Print Reserve Print and Verify Print jobs from the Job Menu If you select Confidential Job you must enter the personal identification number PIN you specified in the driver when you sent the job See Confidential jobs for more information Fr...

Page 17: ...Select when the correct job is displayed An asterisk appears next to the job name indicating you have chosen to print or delete that job If you are prompted to enter the number of copies you want to print use the Menu button to increase or decrease the number on the display and then press Select 8 Press Go to print or delete specific jobs you have marked The printer briefly shows messages indicati...

Page 18: ...ry so you can print the job later The job is held in memory until you delete it from the Held Jobs menu Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs See Printing and deleting held jobs for information Verify Print If you send a Verify Print job the printer prints one copy and holds the remaining copies you requested from the driver in print...

Page 19: ...four digit PIN associated with your confidential job The numbers next to the button names identify which button to press for each digit 1 6 As you enter the PIN asterisks are displayed on the operator panel to ensure confidentiality If you enter an invalid PIN the message No Jobs Found Retry appears Press Go to reenter the PIN or press Stop to exit the Confidential Job menu When you enter a valid ...

Page 20: ... labels or card stock4 2000 sheet tray Letter A4 A5 Legal Executive JIS B5 Paper 2000 sheets of 20 lb paper Multipurpose feeder Letter A4 A5 Legal Executive JIS B5 Folio1 Statement1 Universal2 3 Paper transparencies labels card stock 100 sheets of 20 lb paper 85 transparencies 85 sheets of labels or card stock 7 9 10 DL C5 B5 other2 Envelopes 10 envelopes 1Supported as selected paper with tray siz...

Page 21: ... 8 Loading the trays Loading the 500 sheet trays Follow these instructions to load any of the 500 sheet trays 1 Remove the tray 2 Squeeze the front guide lever and slide the guide to the front of the tray ...

Page 22: ...e paper sizes 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges of the stack on a level surface 5 Place the paper against the back left corner of the tray print side down Do not load bent or wrinkled paper Note Do not exceed the maximum stack height Overfilling the tray may cause jams ...

Page 23: ...touches the stack of paper 7 Reinstall the tray Make sure the tray is pushed completely into the printer Loading the 2000 sheet tray Follow these instructions to load a 2000 sheet tray Do not load any print media other than paper in the 2000 sheet tray 1 Pull open the tray ...

Page 24: ...nto the appropriate slot for the size paper you are loading 3 Squeeze the two front guide levers and slide the guide to the correct position for the size paper you are loading 4 Slide the bottom support toward the front of the tray until it touches the front guide ...

Page 25: ...e edges of the stack on a level surface 6 Place the paper against the back left corner of the tray print side down Do not load bent or wrinkled print media 7 Close the tray Make sure the tray is pushed completely into the printer Note Do not exceed the maximum stack height Overfilling the tray may cause paper jams ...

Page 26: ...Manual bypass feeder As a manual bypass feeder you send a print job to the feeder while specifying the type and size of media from your computer The printer then prompts you to load the appropriate print media before it prints Follow these instructions to load the multipurpose feeder 1 Open the multipurpose feeder 2 Squeeze the paper guide lever and slide the guide all the way toward the front of ...

Page 27: ... correctly for the size type and print method you are using 5 Place the print media print side up along the left side of the multipurpose feeder and then push it in as far as it will go Do not force the print media Note Do not exceed the maximum stack height Overfilling the feeder may cause jams 6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack ...

Page 28: ...m tray 2 until it becomes empty and then it feeds from the next linked tray tray 4 If you load the same size paper or specialty media in each tray make sure it is also all the same type to link the trays Once the trays you selected are loaded with the same size and type of paper or specialty media select the same Paper Type setting in the Paper Menu for these sources To disable tray linking set th...

Page 29: ...ation see Configure Bins and Bin x Full Value Description Mailbox Lets you select an output bin when you send a job to print If you prefer you can select a default output bin for all print jobs to go to The printer alerts you when the bin you selected becomes full and stops printing until you empty the bin Link Links all available bins so that when one bin becomes full the printer sends jobs to th...

Page 30: ... surface so the edges do not buckle or curl Do not place anything on top of paper packages Storing supplies Choose a cool clean storage area for your printer supplies Store supplies right side up in their original packaging until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Avoiding jams...

Page 31: ...er tray and load it so long as the print job is not selecting the paper from it Do not send jobs to staple hole punch or offset for transparencies labels or card stock We recommend that transparencies labels card stock and envelopes not be sent to the optional mailbox or optional finisher These specialty media types should be sent to the standard bin If an optional finisher or mailbox is attached ...

Page 32: ...ed electrical outlet The electrical outlet is not turned off by any switch or breaker Other electrical equipment plugged into the outlet is working The printer is turned on The printer cable is securely attached to the printer and the host computer print server option or other network device Once you have checked each of these possibilities turn the printer off and back on This often fixes the pro...

Page 33: ...jam messages Always clear the entire paper path when you receive any jam message Multipurpose feeder 250 Paper Jam Left access door beside tray 1 200 Paper Jam 2000 sheet drawer 24x Paper Jam 500 sheet drawer 24x Paper Jam ...

Page 34: ... Jam trays 2 4 250 Paper Jam multipurpose feeder 27x Paper Jam mailbox and output expander Follow the instructions for clearing the entire paper path If the jam message persists paper may be caught in the mailbox or output expander See Clearing mailbox jamsfor instructions Front access door 201 Paper Jam Standard tray Tray 1 200 Paper Jam Duplex mechanism 230 Paper Jam 500 sheet tray 24x Paper Jam...

Page 35: ...e image transfer unit and transfer roller Replace the image transfer unit See Replace the image transfer unit and transfer roller Black pages The print cartridges are defective Your printer requires servicing Replace the print cartridges See Replacing print cartridges Call for service Print too light The Toner Darkness setting is too light You are using paper that does not meet the printer specifi...

Page 36: ...sfer unit is worn or defective Replace the print cartridges See Replacing print cartridges Replace the transfer roller See Replace the image transfer unit and transfer roller Replace the image transfer unit See Replace the image transfer unit and transfer roller Print irregularities Paper has absorbed moisture due to high humidity You are using paper that does not meet the printer specifications T...

Page 37: ...r See Replace the image transfer unit and transfer roller 3 If you still have the problem replace the fuser See Replacing the fuser Streaked horizontal lines The print cartridges the transfer roller image transfer unit or fuser may be defective empty or worn Replace the print cartridges the transfer roller the image transfer unit or fuser as needed See Replacing print cartridges Replace the image ...

Page 38: ...sfer roller Replace the image transfer unit See Replace the image transfer unit and transfer roller Replace the fuser See Replacing the fuser Call for service Toner rubs off the paper easily when you handle the sheets The Texture setting is wrong for the type of paper or specialty media you are using Change Paper Texture from Normal to Smooth or Rough Skewed print Guides in the selected tray are n...

Page 39: ...ed images Guides in the selected tray are set for a different size paper than what is loaded in the tray Move the guides in the tray to the proper positions for the size loaded See Loading the trays for detailed instructions on adjusting the guides in each tray Ghost images Toner level is low in the print cartridges Make sure the Paper Type setting is correct for the paper or specialty media you a...

Page 40: ...nstructions The printer driver does not recognize that the option is installed Your printer driver may not automatically recognize that an option is attached to your printer Look at the driver settings and verify that all the printer configuration settings are correct Cannot print using the infrared port on the optional Tri Port Adapter The infrared port is not configured properly Make sure neithe...

Page 41: ...rn off the lights in the room or close window shades or blinds Bright light such as direct sunshine or nearby artificial lights may interfere with communication Cannot print using the LocalTalk port The LocalTalk port is not set up correctly Make sure neither LocalTalk Port nor LocalTalk Buffer is set to Disabled in the LocalTalk Menu Verify that the printer is set up correctly in the Macintosh Ch...

Page 42: ...nd the printer are misaligned Realign the mailbox and the printer Refer to the Setup Guide for instructions See Clearing mailbox jams for more information The mailbox cable is not connected properly Check the cable connection Refer to the Setup Guide for instructions on connecting the mailbox to the printer ...

Page 43: ...tion for the size paper loaded Move the guides in the tray to the correct position See Loading the trays for detailed instructions The paper has absorbed moisture due to high humidity Load paper from a fresh package Store paper in its original wrapper until you load it See Storing paper for more information The Paper Jam message remains after you remove the jammed paper You have not cleared the en...

Page 44: ...the Ready message is displayed If the messages do not appear turn the printer off and call for service Jobs do not print The printer is not ready to receive data Make sure Ready or Power Saver appears on the display before sending a job to print Press Go to return the printer to the Ready state The specified output bin is full Remove the stack of paper from the output bin and then press Go The spe...

Page 45: ...ng the number and size of fonts the number and complexity of images and the number of pages in the job Page Protect is set to On Set Page Protect to Off from the Setup Menu 1 Press Menu until you see Setup Menu and then press Select 2 Press Menu until you see Page Protect and then press Select 3 Press Menu until you see Off and then press Select Job prints from the wrong tray or on the wrong paper...

Page 46: ...ating the number and size of fonts the number and complexity of images and the number of pages in the job The printer does not have enough memory Add printer memory or an optional hard disk Refer to the Setup Guide for information on selecting memory options to install Unexpected page breaks occur The job has timed out Set Print Timeout to a higher value from the Setup Menu Symptom Cause Solution ...

Page 47: ...aken to find a solution You need to know your printer model type and serial number Refer to the label on the back of the printer near the power cord for this information Note The serial number is also listed on the menu settings page you can print from the Utilities Menu See Printing a menu settings page for more information Contact your point of purchase for more information ...

Page 48: ... like Tray x Missing or 88 Toner Low appear on the display For example you can create an Action that sends an e mail to the administrator when the printer runs out of paper Actions can be set up to occur automatically as well as conditionally or repeatedly For more information about MarkVision Messenger refer to the drivers CD that shipped with your printer Menu item Function Value Result Alarm Co...

Page 49: ...nstalled in your printer print the menu settings page See Printing a menu settings page for detailed instructions One or two pages print depending on the number of menu settings you have Look for Consumable Status on the page the percentage of life remaining for each of the items is indicated ...

Page 50: ...you see Executive B5 Make sure the one you want to select is on the second line of the display and then press Select The operator panel displays two choices Sense Executive and Sense JIS B5 6 Press Menu until you see the size you want and then press Select Saved briefly appears Config Menu appears again with Size Sensing on the second line 7 Press Return 8 Press Menu until you see Exit Config Menu...

Page 51: ...port auto size sensing are displayed on the operator panel 5 Press Menu until you see Tray x Sensing where x represents the number of the tray for which you want to disable size sensing and then press Select Repeat for other trays if necessary 6 Press Menu until you see Off and then press Select Saved briefly appears Config Menu appears again with Size Sensing on the second line 7 Press Return 8 P...

Page 52: ...nit and transfer roller When the 83 ITU Maintenance or ITU Fuser Maint message appears on the display you should order a new image transfer unit and transfer roller See Replace the image transfer unit and transfer roller for more information Ordering a print cartridge When the 88 color Toner Low message appears on the display you should order a new print cartridge You can continue to print after t...

Page 53: ...ings where the color is most intense Select a value in the range of 10 to 10 to the nearest 5 increment For example you may find for the Test A alignment that your color is most intense at the 4 5 value It is helpful to write all twelve alignment values in the lines provided on the test page before going on to step 5 You must select a value for all twelve settings 5 When you see Test A Alignment p...

Page 54: ...ialog box appears 3 Check the Print as image box 4 Click OK Topic Document size File location Clearing fuser jams 22 75 x 8 5 sheet1 Acrobat English bjjamsref2_online pdf Clearing mailbox jams Clearing the paper path Replacing the fuser 11 x 17 sheet2 Acrobat English fuserasm_online pdf Replacing print cartridges Acrobat English printcart_online pdf Replacing the toner waste container Acrobat Engl...

Page 55: ...inter off Open the front cover 2 Remove all the print cartridges a Pull up slightly on the cartridge handhold b Pull the cartridge straight out and use the handle to lift it off the guides c Place the cartridges on a clean flat surface out of direct light ...

Page 56: ...54 3 Release the latches to open the multipurpose feeder all the way 4 Remove the image transfer unit a Raise the lever to unlock the image transfer unit ...

Page 57: ...55 b Pull down on the handle c Slide the image transfer unit out and place it on a clean flat surface WARNING Do not touch the transfer belt Touching the belt will damage the image transfer unit ...

Page 58: ...56 5 Look inside the printer Remove all torn paper or other jams 6 Insert the image transfer unit back into the printer a Align the guides with the insertion grooves ...

Page 59: ...57 b Push the handle up using both hands and gently slide the unit in c Lower the lever to lock the image transfer unit into place ...

Page 60: ...to its working position Reinstall all the print cartridges For helping installing the print cartridges refer to the printer Setup Guide or Publications CD 8 Close the printer door 9 Turn the printer on The printer returns to a Ready state ...

Page 61: ...e connector for the card you want to remove Accessing the printer system board 1 Turn the printer off 2 Unplug the printer power cord 3 Disconnect all cables from the back of the printer 4 Locate the access cover on the back of the printer Hard disk connector Option card connector Firmware card connector Memory and flash memory card connectors ...

Page 62: ...s are easily damaged by static electricity Touch something metal on the printer before you touch a memory card 1 Remove the system board access cover See Accessing the printer system board 2 Locate the memory card you want to remove 3 Push open the latches on both ends of the connector away from the card 4 Pull the card straight out of the connector 5 Place the card in its original packaging or wr...

Page 63: ...o insert another card attach the plate a Slide the clip side of the plate in first making sure the clip end covers the groove on the system board b Use the screw to secure the other end of the metal plate to the system board 6 Place the card in its original packaging or wrap the card in paper and store it in a box 7 Replace the system board access cover See Reinstalling the system board access cov...

Page 64: ...rd If an option card has been installed you must remove it before removing the firmware card See Removing an option card WARNING Optional firmware cards are easily damaged by static electricity Touch something metal on the printer before you touch an optional firmware card 1 Remove the system board access cover See Accessing the printer system board 2 Grasp the firmware card gently and pull it str...

Page 65: ...ear the top of the printer 2 Slide the cover up under the top cover lip as far as it will go and then tighten the screws at the top of the cover 3 Insert and tighten the four screws to the bottom of the cover 4 Reconnect all cables on the back of the printer 5 Plug in the printer power cord 6 Turn the printer on ...

Page 66: ...e available on the operator panel while Restoring Factory Defaults appears All downloaded resources fonts macros and symbol sets in printer memory RAM are deleted Resources residing in flash memory or on the optional hard disk are unaffected All menu settings are returned to the factory default values except The operator panel Display Language setting in the Setup Menu All settings in the Parallel...

Page 67: ...isabling Menus Config Menu appears again with Panel Menus on the second line 6 Press Menu until you see Exit Config Menu and then press Select Activating Menu Changes briefly appears followed by Performing Self Test The printer returns to the Ready message Note Once this procedure is completed if the Menu button is pressed when the printer displays the Ready status message the message Menus Disabl...

Page 68: ...d then turn the printer on 3 Release the buttons when Performing Self Test appears on the display When the printer self test is done Config Menu is displayed 4 Press Menu until you see Energy Conserve and then press Select 5 Press Menu until you see Off and then press Select Energy Conserve SAVED briefly appears and then Config Menu is displayed 6 Press Menu until you see Exit Config Menu and then...

Page 69: ...ting for that menu item A value can be An On or Off setting A phrase or word that describes a setting A numerical value that you can increase or decrease When you press Select an asterisk appears beside the new value to indicate that it is now the default setting The Saved message appears then the previous list of menu items appears on the display Note Some menu items have submenus For example if ...

Page 70: ...Press Menu until you see Print Menus and then press Select to print the page The message Printing Menus is displayed Note If any other message appears when you print this page see Understanding printer messages for more information 4 Verify that the options you installed are correctly listed under Installed Features If an option you installed is not listed turn the printer off unplug the power cor...

Page 71: ...s Menu until you see Utilities Menu and then press Select 3 Press Menu until you see Print Fonts and then press Select 4 Press Menu to display either PCL Fonts or PS Fonts Select PCL Fonts to print a listing of the fonts available in PCL emulation Select PS Fonts to print a listing of the fonts available in PostScript 3 emulation 5 Press Select The message Printing Font List remains on the display...

Page 72: ...st of all printer messages explains what they mean and tells you how to clear the messages Click a letter or number at the bottom of the page to locate information about a message beginning with that character A Activating Menu Changes x Alignment B Bin x Full Busy C Calibrating Tray x Cancelling Fax Cancelling Job Change x Change x Invalid Refill Check device Connection Clearing Job Accounting St...

Page 73: ...ay be lost Held Jobs May Not Be Restored Hole Punch Waste Full I Incorrect Media Infrared x Insert Staple Cartridge Insert Tray x Install device or Cancel Job Invalid Engine Code Invalid Network x Code Invalid Standard Network Code ITU Fuser Maint J K L Load Manual Load x Plain Letter Load Staples Load Tray x LocalTalk x M Menus Disabled N Network Card Busy Network x Network x y No DRAM Installed ...

Page 74: ...aper specified bin Resetting Active Bin Resetting Fuser Cnt Value Resetting the Printer Restore Held Jobs Go Stop Restoring Factory Defaults Restoring Held Job xxx yyy Restoring Held Jobs S Serial x Setup Required Staples Low Std Bin Full Supplies T Tray x Empty Tray x Low Tray x Missing Tray x Not Calibrated type in source Go U USB x V W Waiting X Y Z 0 1 100 199 Service message 1565 Emul Error L...

Page 75: ...tion Lost 56 Parallel Port x Disabled 56 Serial Port x Disabled 56 Standard Serial Disabled 56 Standard USB Port Disabled 56 Std Parallel Port Disabled 56 USB Port x Disabled 58 Input Config Error 58 Too Many Disks Installed 58 Too Many Flash Options 59 Incompatible device 6 61 Defective Disk 62 Disk Full 63 Unformatted Disk 64 Disk Not Supported 64 Unsupported Disk Format 7 8 80 Fuser Maintenance...

Page 76: ...e user is being prompted for a series of alignment values The values range from A to L What you can do Enter the alignment value and then press Select to continue to the next alignment value Press Go or Return to cancel the alignment procedure See also Aligning the image transfer unit Bin x Full What this message means The specified bin is full What you can do Remove the stack of paper from the bi...

Page 77: ...ation procedure is in progress What you can do Wait for the message to clear See also Load x Plain Letter Tray x Not Calibrated Cancelling Fax What this message means The printer is processing a request to cancel a fax job What you can do Wait for the message to clear Cancelling Job What this message means The printer is processing a request to cancel the current print job What you can do Wait for...

Page 78: ... the indicated print cartridge and install a new one See also Replacing print cartridges Check device Connection What this message means The specified device is either not fully connected to the printer or is experiencing a hardware failure What you can do Reestablish communication by removing the specified device and reattaching it to the printer Press Go to clear the message and continue printin...

Page 79: ... message means The printer front cover is open What you can do Close the printer front cover to clear the message Close Finisher Door What this message means The finisher top cover is open What you can do Close the finisher top cover to clear the message Close Tray X Door What this message means The 2000 sheet drawer is open What you can do Close the 2000 sheet drawer to clear the message ...

Page 80: ...d by deleted resources What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Delete All Jobs What this message means The printer is requesting confirmation to delete all held jobs What you can do Press Go to continue The printer deletes all held jobs Press Stop to cancel the operation Deleting Jobs What this message means The printer is d...

Page 81: ... disk What you can do Press Go to reformat the disk and delete all files currently stored on the disk Press Stop to clear the message without reformatting the disk The printer may display Disk Recovery and attempt to recover the disk See also Disk Recovery x 5 yyy Disk Recovery x 5 yyy What this message means The printer is attempting to recover the hard disk Disk recovery takes place in five phas...

Page 82: ...gine Warming What this message means The printer is warming the fuser assembly to prepare for printing What you can do Wait for the message to clear Enter PIN ___ What this message means The printer is waiting for you to enter your four digit personal identification number PIN What you can do Use the operator panel buttons to enter the PIN you identified in the driver when you sent the confidentia...

Page 83: ... Formatting Disk What this message means The printer is formatting the hard disk What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Formatting Disk yyy What this message means The printer is formatting the hard disk When formatting takes longer than usual the second line of the display shows the percent complete What you can do Wait fo...

Page 84: ...The printer frees memory by deleting the oldest held job and continues deleting held jobs until there is enough printer memory to process the job Press Stop to clear the message without deleting any held jobs The current job may not print correctly Press Menu to open the Job Menu and cancel the current job To avoid this error in the future Delete fonts macros and other data stored in printer memor...

Page 85: ...emory Hole Punch Waste Full What this message means The hole punch box in the finisher is full What you can do Empty the hole punch box Incorrect Media What this message means The printer detects a media type mismatch feeding from the multipurpose feeder What you can do Replace the media in the multipurpose feeder with the requested media and press Go Press Menu to access the Busy Waiting Menu gro...

Page 86: ...ontinue printing without stapling Insert Tray x What this message means The specified tray is either missing or not fully inserted into the printer What you can do Insert the specified tray completely into the printer See also Loading the trays Install device or Cancel Job What this message means The printer is requesting that a specified device be installed so it can print a job What you can do T...

Page 87: ... is programmed into the internal print server What you can do Download valid code to the printer internal print server Note You can download network code while this message is displayed ITU Fuser Maint What this message means The counters that track wear on the image transfer unit and fuser have reached their limit What you can do Replace the image transfer unit and fuser See also Replacing the fu...

Page 88: ...cannot find a tray with the correct paper type and size it prints on whatever paper is installed in the default input source Press Menu to open the Job Menu and cancel the current job See also Loading the multipurpose feeder Load x Plain Letter What this message means Someone has initiated a tray calibration procedure What you can do Load paper into x and press Go to continue the calibration proce...

Page 89: ...cel the current job See also Loading the trays LocalTalk x What this message means A LocalTalk interface is the active communication link Menus Disabled What this message means The printer menus are disabled You cannot change the printer settings from the operator panel What you can do You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job th...

Page 90: ...this message means A network interface is the active communication link Network x y What this message means A network interface is the active communication link where x represents the active communication link and y represents the channel No DRAM Installed What this message means No DRAM is installed in the printer What you can do Turn the printer off install DRAM and turn the printer back on ...

Page 91: ... in the printer Not Ready What this message means The printer is not ready to receive or process data Someone pressed Stop to take the printer offline What you can do Press Go to make the printer ready to receive jobs Ovrflow Bin Full What this message means The mailbox s designated overflow bin is full What you can do Remove the stack of paper from the bin to clear the message Parallel x What thi...

Page 92: ...n while idle If the printer remains inactive for the period of time specified in the Power Saver menu item 20 minutes is the factory default the Power Saver message replaces the Ready message on the display What you can do Send a job to print Press Go to quickly warm the printer to normal operating temperature and display the Ready message Printer Calibrating What this message means The printer is...

Page 93: ...without printing them Printing Alignment Page What this message means The printer is processing or printing a test page that shows alignment values What you can do Wait until the page has completed printing See also x Alignment Printing Directory List What this message means The printer is processing or printing a directory of all files stored in flash memory or on a hard disk What you can do Wait...

Page 94: ...Printing Job Accounting Stat What this message means The printer is processing or printing all job accounting statistics stored on the hard disk What you can do Wait for the message to clear See also Job Acct Stat Printing Menu Settings What this message means The printer is processing or printing the menu settings page What you can do Wait for the message to clear See also Print Menus Printing a ...

Page 95: ... and the printer to reset WARNING Do not turn the printer off while this message is displayed Program Flash What this message means The printer is storing resources such as fonts or macros in flash memory What you can do Wait for the message to clear WARNING Do not turn the printer off while this message is displayed Programming Disk What this message means The printer is storing resources such as...

Page 96: ...bs Queuing Jobs What this message means The printer is sending one or more held jobs to print What you can do Wait for the message to clear See also Holding a job in the printer P105 A network file was used to program a non network printer or a non network file was used to program a network printer P109 An update file was used to program the printer but the information did not fit within the space...

Page 97: ... Turn the printer off and then on to exit Hex Trace mode and return to Ready status Reattach device What this message means The specified device is either not fully connected to the printer or is experiencing a hardware failure What you can do Reestablish communication by removing the specified device and reattaching it to the printer Press Go to clear the message and continue printing without usi...

Page 98: ... active bin in a linked set of bins What you can do Wait for the message to clear Resetting Fuser Cnt Value What this message means The printer is resetting the counter that tracks wear on the fuser What you can do Wait for the message to clear Resetting the Printer What this message means The printer is resetting to the current default settings Any active print jobs are cancelled What you can do ...

Page 99: ...so Holding a job in the printer Restoring Factory Defaults What this message means The printer is restoring the factory default printer settings When factory default settings are restored All downloaded resources fonts macros symbol sets in the printer memory are deleted All menu settings return to the factory default setting except The Display Language setting in the Setup Menu All settings in th...

Page 100: ... restored What you can do Wait for the message to clear Select the Abort Restore menu item in the Job Menu See also Holding a job in the printer Restoring Held Jobs What this message means The printer is restoring held jobs from the hard disk What you can do Wait for the message to clear See also Holding a job in the printer Serial x What this message means A serial interface is the active communi...

Page 101: ... Remove all packing material from inside the printer Correctly install the component See also Setup Guide Staples Low What this message means The stapler has only a few staples remaining What you can do Press Go to continue printing Install a new staple cartridge to clear the message Std Bin Full What this message means The standard bin is full What you can do Remove the stack of paper in the bin ...

Page 102: ...Menu and identify which supply item needs replacing Replace the appropriate printer supplies Tray x Empty What this message means The specified tray is out of paper What you can do Load paper in the tray to clear the message See also Loading the trays Tray x Low What this message means The specified tray is low on paper What you can do Add paper to the tray to clear the message See also Loading th...

Page 103: ... sensing capability is not calibrated What you can do Press Go to clear the message Note Paper will not be fed from the tray until the tray has been calibrated Calibrate the tray in the Configuration Menu type in source Go What this message means The printer detects a type change in a type sensing tray The types are What you can do Press Go to clear the message Remove the tray and change the paper...

Page 104: ...print the contents of the buffer Press Menu to open the Job Menu and cancel the current job See also Canceling a print job 100 199 Service message What these messages mean Messages labeled 100 199 relate to printer problems that may require printer service What you can do Turn the printer off and check all cable connections Turn the printer back on If the service message recurs call for service an...

Page 105: ...ds and then disables the download emulator on the firmware card Obtain the correct download emulator version 2 xx Paper Jam What this message means The printer detects a paper jam What you can do Clear the paper path See also Clearing the paper path 30 ITU Missing What this message means The image transfer unit ITU is not installed or is installed incorrectly What you can do Turn the printer off c...

Page 106: ...See also Replacing print cartridges 31 Defective x Cartridge What this message means A defective print cartridge is installed What you can do Remove the specified print cartridge and install a new one See also Replacing print cartridges 32 Unsupported color Cartridge What this message means An unsupported print cartridge is installed What you can do Remove the specified print cartridge and install...

Page 107: ...data For auto size sensing trays this error occurs if the paper guides are not in the correct position What you can do Press Go to clear the message and continue printing The printer does not automatically reprint the page that prompted the message Make sure the Paper Size setting in the Paper Menu is correct for the size paper you are using If MP Feeder Size is set to Universal make sure your pap...

Page 108: ...ve from the Setup Menu Install additional memory 37 Insufficient Collation Area What this message means The printer memory or hard disk if installed does not have the free space necessary to collate the print job What you can do Press Go to print the portion of the job already stored and begin collating the rest of the job Press Menu to open the Job Menu and cancel the current job See also Canceli...

Page 109: ...ure Delete fonts macros and other data in printer memory Install additional printer memory Note The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display See also Holding a job in the printer Held Jobs may be lost 38 Memory Full What this message means The printer is processing data but the memory used to store pages is full What you can do Press Go to clear the messag...

Page 110: ... Protect to On in the Setup Menu Install additional printer memory See also Setup Menu 4 x Unsupported Firmware Card What this message means The printer detects an unsupported version of firmware on the installed firmware card What you can do Turn the printer off and then press and hold Go while turning it on The printer reads the code on the system card and bypasses the code on the firmware card ...

Page 111: ...inter detects unformatted flash memory What you can do Press Go to clear the message and continue printing You must format the flash memory before you can store any resources on it If the error message remains the flash memory may be defective and require replacing What this message means The printer has detected a serial interface error on a serial port What you can do Make sure the serial link i...

Page 112: ...able connecting the ENA and the printer is securely attached Turn the printer off and then on to reset the printer Press Go to clear the message The printer erases any reference to the ENA and then resets What this message means Data has been sent to the printer through a serial port but the serial port is disabled What you can do Press Go to clear the message The printer discards any data receive...

Page 113: ... Parallel Menu is not set to Disabled See also Parallel Buffer What this message means Data has been sent to the printer through a USB port but the USB port is disabled What you can do Press Go to clear the message The printer discards any data received through the USB port Make sure the USB Buffer menu item in the USB Menu is not set to Disabled See also USB Buffer 56 Parallel Port x Disabled 56 ...

Page 114: ...isks are installed on the printer The printer only supports one hard disk at a time What you can do Turn off and unplug the printer Remove the excess hard disks from the printer Plug in the printer and turn it on See also Removing memory and option cards 58 Too Many Flash Options What this message means Too many flash memory options are installed on the printer What you can do Turn off and unplug ...

Page 115: ...ess Go to clear the message and continue printing Install a different hard disk before you perform any operations that require one See also Setup Guide 62 Disk Full What this message means There is not enough memory on the hard disk to store the data sent to the printer What you can do Press Go to clear the message and continue processing Any information not previously stored on the hard disk is d...

Page 116: ...defective and require replacing Install a new hard disk and format it See also Format Disk 64 Disk Not Supported What this message means The printer detects that an incompatible hard disk is installed What you can do Turn the printer off and remove the disk See also Removing memory and option cards 64 Unsupported Disk Format What this message means The printer detects an unsupported disk format Wh...

Page 117: ...t this message means Microcode in the engine flash code module has failed a system check What you can do Press Go to clear the message Discard the code Retransmit the microcode data from the host computer 82 Waste Bottle Nearly Full What this message means The toner waste container is almost full What you can do Press Go to clear the message and continue printing Replace the toner waste container ...

Page 118: ...e means The toner waste container is missing What you can do Replace the toner waste container and press Go to clear the message See also Replacing the toner waste container 83 ITU Maintenance What this message means The counter that tracks wear on the image transfer unit has reached its limit What you can do Press Go to continue printing If print quality is unacceptable replace the image transfer...

Page 119: ...ace Oiler 84 Replace Oiler What this message means The web oiler has reached its end of life or is missing from the printer What you can do Replace the web oiler See also 84 Oiler Nearly Exhausted 87 Fuser Missing What this message means The fuser is either missing or incorrectly installed What you can do Correctly install the fuser to clear the message and continue printing See also Replacing the...

Page 120: ...ress Go to clear the message and continue printing The Supplies message is displayed until you replace the specified toner cartridge See also Replacing print cartridges 900 999 Service message What these messages mean Messages labeled 900 999 relate to printer problems that may require printer service What you can do Turn the printer off and check all cable connections Turn the printer back on If ...

Page 121: ...Setup Print Fonts Print Directory Factory Defaults Format Flash Defragment Flash Format Disk Job Acct Stat Hex Trace Setup Menu Printer Language Printer Usage Power Saver Resource Save Download Target Print Timeout Auto Continue Wait Timeout Jam Recovery Page Protect Display Language Alarm Control Hole Punch Alarm Staple Alarm Toner Alarm Job Accounting Job Acct Limit Print Area PCL Emul Menu Font...

Page 122: ...Source Format Disk Format Flash G H Held Jobs Hex Trace Hole Punch Honor DSR Honor Init I Image Smoothing Infrared Buffer Infrared Port Infrared Menu J Jam Recovery Job Acct Limit Job Acct Stat Job Accounting Job Buffering Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu Job Menu K L Lines per Page LocalTalk Addr LocalTalk Buffer LocalTalk Menu LocalTalk Name LocalTalk ...

Page 123: ... Demo Print Directory Print Fonts Print Menus Print Mode Print Net x Setup Print PS Error Print Resolution Print Timeout Printer Language Printer Usage Protocol PS SmartSwitch Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu USB Menu Q R Reset Active Bin Reset Printer Resource Save Robust XON RS 422 Polarity RS 232 RS 422 S Separator Sheets Separator Source Serial Buffer Serial ...

Page 124: ...porarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering LocalTalk Addr LocalTalk Buffer LocalTalk Name LocalTalk Port LocalTalk Zone NPA Hosts NPA Mode PCL SmartSwitch PS SmartSwitch Off Does not buffer the print job to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs on...

Page 125: ...the LocalTalk port Values Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates LocalTalk Buffer size recommended 6K to maximum size allowed User specifies the LocalTalk Buffer size The maximum size depends on the amount of memory in your printer the size of the other link buffers an...

Page 126: ...for NPA alerts Values NPA Mode Purpose To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Values Note Changing this menu item automatically resets the printer 1 10 2 Off Printer does not perform NPA processing Auto Printer examines the data to determine the format an...

Page 127: ... On Printer examines data on the LocalTalk interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off On Printer examines data on the LocalTalk i...

Page 128: ...job or has a job in printer memory Cancel Fax Cancel Job Confidential Job Held Jobs Print Buffer Reset Active Bin Reset Printer R Cancels an incoming fax When the fax number for the sending machine is displayed press Select to cancel the incoming fax D Cancels an outgoing fax When the fax number for the receiving machine is displayed press Select to cancel the fax job If the telephone number of th...

Page 129: ...ified Confidential Job Press Menu to scroll through the list of Confidential Jobs associated with your PIN Press Select to delete a specific job Copies Determines the number of copies printed for each Confidential Job Press Menu to scroll through the list of Confidential Jobs associated with your PIN Press Select to specify the job you want to print Press Menu to increase or decrease the number of...

Page 130: ...screen command is printing Reset Active Bin Purpose To define the active bin as the start bin the first bin to receive printed output in a set of linked bins Reset Printer Purpose To reset the printer to the user default value for each menu item delete all downloaded resources fonts macros and symbol sets stored in printer memory RAM and delete all data in the interface link buffer Note Before sel...

Page 131: ...g jobs sent to the printer through an infrared port Select a menu item for more details Note Values marked by an asterisk are the factory default settings Infrared Buffer Infrared Port Job Buffering Max Baud Rate NPA Mode PCL SmartSwitch PS SmartSwitch Transmit Delay Window Size ...

Page 132: ...Auto Printer automatically calculates the Infrared Buffer size recommended setting 36K to maximum size allowed User specifies the Infrared Buffer size The maximum size setting depends on the amount of memory in your printer the size of the other link buffers and whether Resource Save is set to On or Off To maximize the range for the Infrared Buffer size disable or reduce the size of the parallel s...

Page 133: ... communication problems If you do select a lower baud for the infrared connection NPA Mode Purpose To specify whether the printer performs the special processing required for bidirectional communication following the conventions defined in the Network Printing Alliance NPA Protocol Values Changing this menu item automatically resets the printer 2400 115200 9600 576000 19200 1152000 38400 4000000 5...

Page 134: ...n Printer examines the data on the infrared interface and selects PCL emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PostScript emulation to process the job if PS SmartSwitch is On or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off On Printer examines data on the infrared i...

Page 135: ...Transmit Delay value during a power on reset to maximize link performance recommended None No delay is imposed by the printer However not all hosts can communicate without some transmission delays 1 15 User selects a Transmit Delay value between 1 and 15 seconds If you have trouble printing using the infrared port selecting a high Transmit Delay value such as 15 may resolve the problem Auto Printe...

Page 136: ...hether to include application generated blank pages as part of your printed output Values Blank Pages Collation Copies Duplex Duplex Bind Hole Punch Multipage Border Multipage Order Multipage Print Multipage View Offset Pages Separator Sheets Separator Source Staple Job Staple Prime Src Do Not Print Does not print application generated blank pages as part of your job Print Prints application gener...

Page 137: ... set duplexing as the default for all print jobs Select Duplex from the printer driver to duplex only specific jobs Values See also Duplex Bind Off Prints each page of a job the number of times specified by the Copies menu item For example if you set Copies to 2 and send three pages to print the printer prints page 1 page 1 page 2 page 2 page 3 page 3 On Prints entire job the number of times speci...

Page 138: ... job Values Multipage Border Purpose To print a border around each page image when using Multipage Print Values See also Multipage Print Long Edge Assumes binding along the long end of the page left edge for portrait orientation and top edge for landscape orientation Short Edge Assumes binding along the short edge of the page top edge for portrait orientation and left edge for landscape orientatio...

Page 139: ...on For example if you select 4 Up multipage printing and portrait orientation the results differ depending on the Multipage Order value you select Values See also Multipage Print Horizontal Vertical Rev Horizontal Rev Vertical page 1 page 2 page 3 page 4 Horizontal Order Vertical Order page 1 page 3 page 2 page 4 page 2 page 1 page 4 page 3 page 3 page 1 page 4 page 2 Reverse Vertical Order Revers...

Page 140: ... Values Off Prints 1 page image per side 6 Up Prints 6 page images per side 2 Up Prints 2 page images per side 9 Up Prints 9 page images per side 3 Up Prints 3 page images per side 12 Up Prints 12 page images per side 4 Up Prints 4 page images per side 16 Up Prints 16 page images per side Auto Lets the printer choose between portrait and landscape orientation Long Edge Sets the long edge of the pa...

Page 141: ... copy of a job If Collation is Off a blank page is inserted between each set of printed pages all page 1 s all page 2 s and so on If Collation is On a blank page is inserted between each collated copy of the job Between Jobs Inserts a blank sheet between jobs Between Pages Inserts a blank sheet between each page of a job This is useful if you are printing transparencies or want to insert blank pag...

Page 142: ...aper source you want the printer to use when it primes the stapler When a staple cartridge is replaced or a staple jam is cleared the printer may need to prime the stapler by stapling a sheet of paper several times Values Off Does not staple print jobs On Staples each print job sent to the printer Tray x Tray 1 Selects paper from the specified tray MP Feeder Selects paper from the multipurpose fee...

Page 143: ...colors certain colors that appear on your monitor are impossible to duplicate on your printer Color Correction Manual Color Print Mode Print Resolution Toner Darkness Auto Applies different color correction to each object on the printed page depending upon the type of object and how the color for each object is specified Vivid Applies a color correction algorithm that produces brighter more satura...

Page 144: ...rrection Off No color correction is implemented RGB Text Vivid sRGB Display sRGB Vivid Off RGB Graphics Vivid sRGB Display sRGB Vivid Off CMYK Image US CMYK Applies color correction to approximate SWOP color output Euro CMYK Applies color correction to approximate EuroScale color output Vivid Applies a color correction algorithm that produces brighter more saturated colors May be selected for all ...

Page 145: ...oner Values Select a lower value for finer line width higher definition in graphics and lighter grayscale images Select a higher value for bolder line widths or darker grayscale images Select 5 for very bold text Select a value less than 4 to conserve toner A vertical bar indicates the factory default value An arrow symbol V indicates a user default value Color Black White 2400 IQ Provides the hig...

Page 146: ...t a menu item for more details Color Adjust Purpose To manually relinearize the color tables adjusting for variations in output that occur as a result of environmental conditions Color Samples Purpose To assist in selecting colors used by certain applications Color Adjust Color Samples Defragment Flash Factory Defaults Format Disk Format Flash Hex Trace Job Acct Stat Print Demo Print Directory Pri...

Page 147: ...en the format operation is complete the resources are loaded back into flash memory No Printer cancels the request to defragment the flash memory Restore All menu items are returned to the factory default values except Display Language All settings in the Parallel Menu Serial Menu Network Menu Infrared Menu LocalTalk Menu and USB Menu All downloaded resources fonts macros and symbol sets in printe...

Page 148: ... Stat Purpose To print a listing of all job statistics stored on the hard disk or to clear all statistics on the disk Values See also Job Accounting Job Acct Limit Print Demo Purpose To view a list of the demo files available in printer memory in flash memory and on optional hard disk Yes Deletes any data stored in flash memory and prepares the flash memory to receive new resources No Cancels the ...

Page 149: ...elected printer language Values Print Menus Purpose To print a listing of the current user default values the installed options the amount of installed printer memory and the status of printer supplies Print Net x Setup Purpose To print information relating to the internal print server and the network settings defined by the Network x Setup menu item in the Network Menu PCL Fonts Prints a sample o...

Page 150: ...Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering MAC Binary PS NPA Mode PCL SmartSwitch PS SmartSwitch USB Buffer Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is busy processing data...

Page 151: ...print jobs from computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer processes print jobs from computers using either Windows or Macintosh operating systems On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not ...

Page 152: ...f Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Disabled Job buffering is disabled Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the USB Buffer s...

Page 153: ...ailable when a supply is low or needs replacement Select a menu item for more details color Toner Purpose To view the status of the color print cartridges Values See also Replacing print cartridges Oiler Purpose To view the status of the web oiler Values color Toner Oiler Waste Bottle Low Change Cartridge Near Exhausted ...

Page 154: ...us of the toner waste container Values Note Once the toner waste container reaches Full the printer will print up to 15 more pages from the buffer and then stop until the container is replaced Near Full The toner waste container is nearly full ...

Page 155: ...n alarm when the printer requires operator intervention Values Alarm Control Auto Continue Display Language Download Target Hole Punch Alarm Jam Recovery Job Accounting Job Acct Limit Page Protect Power Saver Print Area Print Timeout Printer Language Printer Usage Resource Save Staple Alarm Toner Alarm Wait Timeout Off Printer does not sound an alarm Single Printer sounds three quick beeps Continu...

Page 156: ...lash memory or on the hard disk even when the printer is turned off Use MarkVision to download resources to the printer Disabled Printer does not resume printing until someone clears the error message 5 255 Printer waits the specified amount of time and then automatically resumes printing This timeout value also applies if the menus are displayed and the printer is offline for the specified period...

Page 157: ...lue is selected from the Setup Menu the printer resumes printing after the specified timeout value Single Printer stops printing displays Hole Punch Waste Full and sounds three quick beeps Continuous Printer stops printing displays Hole Punch Waste Full and repeats three beeps every 10 seconds until the hole punch box is emptied On Printer reprints jammed pages Off Printer does not reprint jammed ...

Page 158: ...d disk Values If you set Job Acct Limit to 10 the statistics from the 10 most recent print jobs are stored on the hard disk When the limit is reached statistics for the oldest print job are discarded and replaced with the statistics from the current print job If you change the Job Accounting Limit all job statistics currently stored on the hard disk are deleted Note Job Acct Limit is only displaye...

Page 159: ...er Saver mode it is still ready to receive print jobs Select 1 to put the printer in Power Saver mode one minute after it finishes a print job This uses much less energy but requires more warm up time for the printer Select 1 if your printer shares an electrical circuit with room lighting and you notice lights flickering Select a high value if your printer is in constant use Under most circumstanc...

Page 160: ... until Waiting is displayed Values Printer Language Purpose To establish the default printer language used to communicate data from the computer to the printer Values Note Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language Normal Fit to Page Whole Page Disabled The printer does not print the last page of a print job...

Page 161: ...his may extend the life of certain print supplies Off Printer retains downloaded resources only until memory is needed It then deletes those resources associated with the inactive printer language On Printer retains all downloaded resources for all printer languages during language changes and printer resets If the printer runs out of memory 38 Memory Full is displayed Off Load Staples is displaye...

Page 162: ... no effect on PCL emulation print jobs Off An error message is displayed until someone replaces the toner cartridge If an Auto Continue value is selected from the Setup Menu the printer resumes printing after the specified timeout value Single Printer stops printing displays an error message and sounds three quick beeps Continuous Printer stops printing displays an error message and repeats three ...

Page 163: ...ils Note Values marked with an asterisk are the factory default settings Baud Purpose To specify the rate at which data can be received through the serial port Values Baud Data Bits Honor DSR Job Buffering NPA Mode Parity PCL SmartSwitch PS SmartSwitch Robust XON RS 232 RS 422 RS 422 Polarity Serial Buffer Serial Protocol 1200 57600 2400 115200 4800 138200 9600 172800 19200 230400 38400 345600 ...

Page 164: ...This electrical noise can cause stray characters to print Select On to prevent stray characters from printing Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer 7 8 Off All data received by the serial port is treated as valid data On Only data received while the DSR signal is hig...

Page 165: ... requires it regardless of the default printer language Values See also PS SmartSwitch Printer Language On Printer performs NPA processing If data is not in NPA format it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately Even Odd None Ignore On Printer examines data on the serial interface ...

Page 166: ...To specify the type of serial communication Values Note Selecting RS 422 automatically sets Serial Protocol to XON XOFF On Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the defa...

Page 167: ...tive connection to a host s negative terminal without changing the physical cable Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Serial Buffer size recommended setting 3K to maximum size allowed User specifies the Serial Buffer size The maximum size depends on the amount o...

Page 168: ...software handshaking values for the serial interface Values DTR Hardware handshaking DTR DSR Hardware handshaking XON XOFF Software handshaking XON XOFF DTR Combined hardware and software handshaking XONXOFF DTRDSR Combined hardware and software handshaking ...

Page 169: ...lish the font search order Values Note Font Priority is only displayed when a formatted flash or hard disk is installed is neither defective nor Read Write or Write protected and Job Buffer Size is not set to 100 Font Priority Image Smoothing Print PS Error Resident Printer searches printer memory for the requested font before searching flash memory or hard disk Flash Disk Printer searches the har...

Page 170: ...has no effect on images that are 300 dpi or higher resolution Print PS Error Purpose To print a page defining the PostScript emulation error when an error occurs Values Off Uses default resolution when printing all images On Enhances low resolution images such as graphics with a resolution of 72 dpi Off Discards the print job without printing an error message On Prints an error message before it d...

Page 171: ... the factory default settings A4 Width Purpose To select the width of the logical page for A4 size paper Values A4 Width Auto CR after LF Auto LF after CR Font Name Font Source Lines per Page Orientation Pitch Point Size Symbol Set Tray Renumber 198 mm Makes the logical page compatible with the Hewlett Packard LaserJet 5 Printer 203 mm Makes the logical page wide enough to print eighty 10 pitch ch...

Page 172: ...cified font source Values The font name and font ID for all fonts in the selected font source are displayed The font source abbreviation is R for resident F for flash K for disk and D for download See also Font Source Off Printer does not perform a carriage return after a line feed control command On Printer performs a carriage return after a line feed control command Off Printer does not perform ...

Page 173: ...ation menu items Select the correct Paper Size and Orientation before changing Lines per Page See also Orientation Paper Size Resident Displays all fonts resident in printer RAM when the printer ships from the factory Download Displays all fonts downloaded to printer RAM Flash Displays all fonts stored in flash memory Disk Displays all fonts stored on the printer hard disk All Displays all fonts a...

Page 174: ... changed Note Pitch is only displayed for fixed or monospaced fonts Point Size Purpose To change the point size for scalable typographic fonts Values Point size refers to the height of the characters in the font One point equals approximately 1 72 of an inch You can select point sizes from 1 to 1008 in increments of 0 25 points Note Point Size is only displayed for typographic fonts Portrait Print...

Page 175: ...nter drivers or applications that use different source assignments for the paper trays First select a paper source Then select a value Other Tray Renumber selections 10U PC 8 country specific factory default values 12U PC 850 country specific factory default values Assign Tray x Assign Man Env Assign MP Feeder Assign Man Paper Off Printer uses factory default paper source assignments 0 199 Select ...

Page 176: ...es marked by an asterisk are the factory default settings Advanced Status Purpose To enable bidirectional communication through the parallel port Values Advanced Status Honor Init Job Buffering MAC Binary PS NPA Mode Parallel Buffer Parallel Mode 1 Parallel Mode 2 PCL SmartSwitch PS SmartSwitch Protocol Off Disables parallel port negotiation On Enables bidirectional communication through the paral...

Page 177: ...rinter to process Macintosh binary PostScript print jobs Values Off Printer does not honor hardware initialization requests from the computer On Printer honors hardware initialization requests from the computer Off Does not buffer print jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs only if the printer is busy processing data from another input port On Printer...

Page 178: ...mat it is rejected as bad data Off Printer does not perform NPA processing Auto Printer examines data and determines the format and then processes it appropriately Disabled Disables job buffering Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes Auto Printer automatically calculates the Parallel Buffer size recommended setting 3K to maximum size al...

Page 179: ...through the parallel port requires it regardless of the default printer language Values See also Printer Language PS SmartSwitch On Disables the resistors Off Enables the resistors On Samples parallel port data on the leading edge of strobe Off Samples parallel port data on the trailing edge of strobe On Printer examines data on the parallel interface and selects PCL emulation if the data indicate...

Page 180: ...alues On Printer examines data on the parallel interface and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emulation to process the job if PCL SmartSwitch is On or uses the default printer language specified in the Setup Menu if PCL SmartSwitch is Off Standard May resolve some parallel in...

Page 181: ...rce and output bin Select a menu item for more details Note Values marked by an asterisk are the factory default settings Assign Type Bin Configure Bins Configure MP Custom Types Output Bin Overflow Bin Paper Loading Paper Size Paper Source Paper Texture Paper Type Paper Weight Substitute Size Universal Setup ...

Page 182: ...ncy Bin Preprinted Bin Glossy Paper Bin Colored Bin Labels Bin Custom x Bin where x represents 1 through 6 Bond Bin Mailbox Sends print jobs to the output bin designated for that user Link Links two or more bins together as though they were one large bin When one linked bin is full the printer starts filling the next linked bin and continues with each additional linked bin Mail Overflow Sends prin...

Page 183: ...aterial Values Note If a user defined name is available it is displayed instead of Bin x The name is truncated to 14 characters If two or more bins share the same name the name only appears once in the Output Bin value list Cassette Printer treats the multipurpose feeder like any other paper tray If a print job requests a paper size or type that is only loaded in the multipurpose feeder the printe...

Page 184: ... job or a single sided job Values First select a paper type Then select a value Note If a user defined name is available it is displayed instead of Custom x Loading The name is truncated to 14 characters Standard Bin Bin x Card Stock Load Colored Loading Ltrhead Loading Bond Loading Glossy Loading Custom x Loading Preprint Loading Duplex Notifies the printer that the specified paper type is loaded...

Page 185: ... sources and the Paper Size and Paper Type menu items are correctly set the trays are automatically linked When one paper source is empty paper automatically feeds from the next linked source Tray x Size Manual Pap Size MP Feeder Size Manual Env Size Letter A4 10 Envelope 7 3 4 Envelope Legal A5 9 Envelope DL Envelope Executive B5 B5 Envelope C5 Envelope Statement Folio Other Envelope Universal Se...

Page 186: ...tom Type then the name is displayed instead of Custom x Texture The name is truncated to 14 characters Use Paper Texture in connection with the Paper Type and Paper Weight menu items You may need to change those menu items to optimize print quality for your specific paper See also Paper Type Paper Weight Plain Texture Preprint Texture Labels Texture Ltrhead Texture Card Stock Text Colored Texture ...

Page 187: ...n the Paper Type value list Use this menu item to Optimize print quality for the specified paper Select paper sources through your software application by selecting type and size Automatically link paper sources Any sources containing the same type and size of paper are automatically linked by the printer if you have set the Paper Size and the Paper Type to the correct values Tray x Type MP Feeder...

Page 188: ... size is not loaded Values Plain Weight Preprint Weight Bond Weight Labels Weight CardStock Weight Colored Weight Envelope Weight Ltrhead Weight Trnsprncy Weight Custom x Weight Glossy Weight Light Normal Heavy Off Printer prompts the user to load the requested paper size Statement A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded and prints statement size jobs ...

Page 189: ... or feeder is Universal Values First select a unit of measure denotes a country specific factory default value Then select the values Inches Millimeters Portrait Width 3 00 14 17 in 76 360 mm 8 5 in 216 mm Portrait Height 3 00 14 17 in 76 360 mm 14 17 in 360 mm Feed Direction Short Edge Long Edge ...

Page 190: ...ettings Job Buffering Purpose To temporarily store jobs on the printer hard disk before printing Values Note Changing the Job Buffering menu item automatically resets the printer Job Buffering MAC Binary PS Network Buffer Network x Setup NPA Mode PCL SmartSwitch PS SmartSwitch Std Net Setup Off Does not buffer jobs to the hard disk On Buffers print jobs to the hard disk Auto Buffers print jobs onl...

Page 191: ...ter processes raw binary PostScript print jobs from computers using the Macintosh operating system Note This setting often causes Windows print jobs to fail Off Printer filters PostScript print jobs using standard protocol Auto Printer processes print jobs from computers using either Windows or Macintosh operating systems Auto Printer automatically calculates the Network Buffer size recommended se...

Page 192: ...e network port requires it regardless of the default printer language Values See also PS SmartSwitch Printer Language Off Printer does not perform NPA processing Auto Printer examines the data to determine the format and then processes it appropriately On Printer examines data on the network interface and selects PCL emulation if the data indicates that is the required printer language Off Printer...

Page 193: ...is menu item are supplied by the specific print server Select the menu item to see the available values Note Refer to the documentation on the drivers CD for more information On Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language Off Printer does not examine the incoming data The printer uses PCL emu...

Page 194: ...nter See Printing sample fonts for instructions on how to print samples of the fonts You can select the resident fonts from your software application or from the operator panel if you are using PCL 6 emulation PCL 6 emulation PostScript 3 emulation Albertus Medium AlbertusMT AlbertusMT Italic AlbertusMT Light Albertus Extra Bold Antique Olive AntiqueOlive Roman Antique Olive Italic AntiqueOlive It...

Page 195: ...tica Black Oblique Helvetica BlackOblique Helvetica Helvetica Helvetica Italic Helvetica Oblique Helvetica Bold Helvetica Bold Helvetica Bold Italic Helvetica BoldOblique Helvetica Narrow Helvetica Narrow Helvetica Narrow Italic Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Narrow Bold Helvetica Narrow Bold Italic Helvetica Narrow BoldOblique CG Times Intl CG Times CG Times Italic Intl ...

Page 196: ... Palatino Italic Palatino Italic Palatino Bold Palatino Bold Palatino Bold Italic Palatino BoldItalic SymbolPS Symbol Symbol Times Roman Times Roman Times Italic Times Italic Times Bold Times Bold Times Bold Italic Times BoldItalic Times New Roman TimesNewRomanPSMT Times New Roman Italic TimesNewRomanPS ItalicMT Times New Roman Bold TimesNewRomanPS BoldMT Times New Roman Bold Italic TimesNewRomanP...

Page 197: ...ght Clarendon Bold Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed BoldObl Helvetica Condensed Oblique StempelGaramond Bold StempelGaramond BoldItalic StempelGaramond Italic StempelGaramond Roman Apple Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa Recut Candid Bodoni Bodoni Italic Bodoni Bold Bodoni BoldItalic Bodoni Poster Bodoni PosterCompressed CooperBlack Cooper...

Page 198: ...oldCondensed GillSans Light GillSans LightItalic GillSans ExtraBold Goudy Goudy Italic Goudy Bold Goudy BoldItalic Goudy ExtraBold HoeflerText Regular HoeflerText Italic HoeflerText Black HoeflerText BlackItalic HoeflerText Ornaments JoannaMT JoannaMT Italic JoannaMT Bold JoannaMT BoldItalic LubalinGraph Book LubalinGraph BookOblique LubalinGraph Demi LubalinGraph DemiOblique PCL 6 emulation PostS...

Page 199: ...ICOMP International POSTNET Bar code ISO 57 Chinese DeskTop ISO German ISO 60 Norwegian version 1 Legal ISO Spanish ISO 61 Norwegian version 2 MC Text ISO 2 IRV Int l Ref Version ISO 69 French Microsoft Publishing ISO 4 United Kingdom ISO 84 Portuguese Russian GOST ISO 6 ASCII ISO 85 Spanish Ukrainian ISO 10 Swedish ISO 8859 1 Latin 1 ECMA 94 PCL ITC Zapf Dingbats ISO 11 Swedish for Names ISO 8859...

Page 200: ...r both the PostScript and PCL emulations Twelve of the PCL symbol sets support the euro character including all seven Windows symbol sets Hebrew and Arabic fonts A variety of downloadable fonts for Hebrew and Arabic are included on the CD that shipped with the printer PC 8 Polish Mazovia PC 866 Cyrillic Windows 3 0 Latin 1 PC 8 Code Page 437 PC 869 Greece Windows 98 Cyrillic PC 775 Baltic PC 8 Lat...

Page 201: ...isclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Lexmark International Inc Lexington KY 40550 Licensing notice The printer resident software contains Software developed and copyrighted by Lexmark Lexmark modified software licensed under the p...

Page 202: ...et that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service person This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other...

Page 203: ...ipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 parallel or Lexmark part number 12A2405 USB Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Industry Canada compliance statement This Class A digi...

Page 204: ...o correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for a...

Page 205: ... 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class I 1 laser products and elsewhere is certified ...

Page 206: ...1 Manual Color 142 Print Mode 143 Print Resolution 143 Toner Darkness 143 Color Samples Utilities Menu 144 color Toner Supplies Menu 151 color toner status 151 complex page errors 157 Confidential Job Job Menu 127 Configure Bins Paper Menu 180 Configure MP Paper Menu 181 Copies Finishing Menu 135 copies specifying number 135 current menu settings 68 Custom Types Paper Menu 181 D Data Bits Serial M...

Page 207: ...job accounting limit 156 canceling 126 confidential 127 held 127 statistics 156 Job Accounting Setup Menu 156 Job Acct Limit Setup Menu 156 Job Acct Stat Utilities Menu 146 Job Buffering Infrared Menu 130 Job Buffering LocalTalk Menu 122 Job Buffering Network Menu 188 Job Buffering Parallel Menu 175 Job Buffering Serial Menu 162 Job Buffering USB Menu 148 Job Menu 126 Cancel Fax 126 Cancel Job 126...

Page 208: ...ng Menu Changes 74 Bin x Full 74 Busy 75 Calibrating Tray x 75 Cancelling Fax 75 Cancelling Job 75 Change x 76 Change x Invalid Refill 76 Check device Connection 76 Clearing Job Accounting Stat 77 Close Door 77 Close Finisher Door 77 Close Tray X Door 77 Copying 78 Defragmenting 78 Delete All Jobs 78 Deleting Jobs 78 Disabling Menus 79 Disk Corrupted Reformat 79 Disk Recovery x 5 yyy 79 Enabling M...

Page 209: ...t Setup Menu 157 paper storing 28 paper jams reprinting jammed pages 155 Paper Loading Paper Menu 182 Paper Menu 179 Assign Type Bin 180 Configure Bins 180 Configure MP 181 Custom Types 181 Output Bin 181 Overflow Bin 182 Paper Loading 182 Paper Size 183 Paper Source 183 Paper Texture 184 Paper Type 185 Paper Weight 186 Substitute Size 186 Universal Setup 187 Paper Size Paper Menu 183 Paper Source...

Page 210: ...nter resetting 128 taking offline 9 with Menu button 9 with Stop button 10 Printer Language Setup Menu 158 printer memory option removing 60 printer menu settings changing 67 printer menus disabling 65 enabling 65 locking operator panel 65 printer messages Enter PIN 17 No Jobs Found Retry 17 printer system board 59 accessing 59 closing 63 printer testing Hex Trace mode 146 print defaults 147 print...

Page 211: ...le Punch Alarm 155 Jam Recovery 155 Job Accounting 156 Job Acct Limit 156 Page Protect 157 Power Saver 157 Print Timeout 158 Printer Language 158 Printer Usage 159 Resource Save 159 Staple Alarm 159 Toner Alarm 160 Wait Timeout 160 size sensing 48 stack height maximum multipurpose feeder 25 trays 1 2 3 20 23 Staple Alarm Setup Menu 159 Staple Job Finishing Menu 140 Staple Prime Src Finishing Menu ...

Page 212: ...b Acct Stat 146 Print Demo 146 Print Directory 147 Print Fonts 147 Print Menus 147 Print Net x Setup 147 V values selecting 67 verifying printing 68 menus settings page 68 W Wait Timeout Setup Menu 160 wait timeout configuring 160 Waste Toner Bottle Supplies Menu 152 Window Size Infrared Menu 133 ...

Page 213: ... Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h h h h Please tell us how we can improve this book Thank you for your responses May we contact you h Yes h No When you send comments to IBM you grant IBM a nonexclusive right to use or distribute y...

Page 214: ... Systems Depatment H7FE Building 004M PO Box 1900 Boulder CO 80301 9817 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ...

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Page 216: ...IBMR Part Number 53P9629 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber G510 2178 00 1P P N 53P9629 ...

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