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Technical Notes

Bluetooth

 Compatibility

Your smart device and ibi communicate via Bluetooth during the setup process. An ibi

device is compatible with the Bluetooth Low Energy (BLE) wireless personal area

network technology that is part of the Bluetooth 4.0 and later wireless technology

standards. All of the operating systems included on the 

Operating System Compatibility

list are compatible with Bluetooth Low Energy.

Wi-Fi

®

 Compatibility

An ibi device is compatible with the following Wi-Fi

®

 standards:

Table 1.1

Standard

Frequency

Bandwidth

IEEE 802.11ac

5 GHz

80 MHz

IEEE 802.11a/n

5 GHz

20/40 MHz

IEEE 802.11n

2.4 GHz

20/40 MHz

Wi-Fi

®

 Security Compatibility

An ibi device is compatible with the following Wi-Fi security protocols and encryption

standards:

Table 1.2

Wi-Fi Security Protocol and Encryption Standard

WPA2

 + AES

WPA

 + AES/TKIP

OPEN - no authentication key required

Operating System Compatibility

The ibi desktop app is compatible with the following versions of the Windows and

macOS operating systems. The ibi mobile app is compatible with the following versions

of the iOS and Android operating systems.

Table 1.3

Windows

®

macOS / OS X

iOS

Android

Windows 7

OS X Mavericks – 10.9

iOS 10

Marshmallow – 6.x

Windows 8.x

OS X Yosemite – 10.10

iOS 11

Nougat – 7.x

Windows 10

OS X El Capitan – 10.11

iOS 12

Oreo - 8.x

macOS Sierra – 10.12

Pie - 9.0

macOS High Sierra - 10.13

Welcome To ibi

ibi
User Manual

2

Summary of Contents for Smart Photo Manager

Page 1: ...The Smart Photo Manager User Manual ...

Page 2: ...Accessing Support For technical support visit ibisupport sandisk com Contact technical support in the United States 1 866 436 1032 ...

Page 3: ...tibility 3 Internet Connectivity 3 Product Description 3 Front LED 3 Rear Layout 4 Reset Button 4 USB Port 5 Handling Precautions 5 _________ 2 Simple To Use 6 Connecting ibi 6 Registering Your Device 6 _________ 3 Get It Anywhere 7 ibi Mobile App 7 ibi Web App 7 ibi Desktop App 7 _________ 4 Collect It All 8 ibi Mobile App Backup 8 Social Cloud Import 8 Import USB 8 Drag and Drop ibi Web App 9 Dr...

Page 4: ...ove a Member 15 Settings Add a Member 15 Settings Remove a Member 15 ibi Device Settings 16 Modify Device Name 16 Firmware Version 16 Analytics 16 Reboot Device 17 Erase All Data 17 Shut Down 17 _________ 9 Additional Features Functions 19 Mobile App Permissions 19 Bluetooth Discovery Issues 19 _________ 10 Compliance and Warranty Information 21 Regulatory Compliance 21 Safety Compliance 21 CE Com...

Page 5: ...B Information 23 ICES 3 B NMB 3 B Compliance Statement 24 IFETEL Aviso 24 Korea 24 Taiwan 24 Warranty Information 25 Obtaining Service 25 Limited Warranty 25 Third Party Notices 25 MPEG 4 Visual MPEG LA 25 H 264 AVC MPEG LA 25 HEVC Advance 25 ibi User Manual iii ...

Page 6: ...n or even key words like dog or San Francisco You can also search chronologically to relive cherished memories Once you ve found what you re looking for select your favorite photos and videos to create custom albums Share It Privately Send individual photos or entire albums from vacations weddings and more Once you create an album you decide who to share it with via a private link You can also inv...

Page 7: ...0 MHz IEEE 802 11n 2 4 GHz 20 40 MHz Wi Fi Security Compatibility An ibi device is compatible with the following Wi Fi security protocols and encryption standards Table 1 2 Wi Fi Security Protocol and Encryption Standard WPA2 AES WPA AES TKIP OPEN no authentication key required Operating System Compatibility The ibi desktop app is compatible with the following versions of the Windows and macOS ope...

Page 8: ...20 10514 or later on the Windows 10 operating system Safari 9 2 x or later on supported OS X and macOS operating systems Firefox 36 or later on supported Windows macOS Android or iOS operating systems Internet Connectivity The initial setup will require a mobile device running a compatible operating system with Internet access and Bluetooth enabled For normal operation ibi devices must be connecte...

Page 9: ... Conditions result in identical LED Behavior Therefore view each LED Behavior within the context of your operation Rear Layout An ibi device includes these ports and connectors where applicable 1 USB Port 2 DC Power Connector Reset Button On the underside of your device there is a Reset Button This is a tiny recessed button that requires something similar to the pointy end of a paper clip to be pr...

Page 10: ... an ibi device directly to a host computer system ibi is the host ibi supports external USB devices with the following file formats FAT FAT32 exFAT NTFS HFS HFS HFS J Handling Precautions SanDisk products are precision instruments and must be handled with care during unpacking and installation Devices may be damaged by rough handling shock or vibration Always observe the following precautions when...

Page 11: ...e app store 2 Agree to the Western Digital End User License Agreement 3 If you do not yet have an ibi account select Create Account 4 Enter your email address and Press Continue 5 Re enter the same email address and Press Continue 6 Enter your password and Press Continue 7 Enter your first name and last name and Press Create Account The ibi mobile app will now search for the ibi device 8 Once the ...

Page 12: ...ner 3 This will expand the ibi menu system Select the option Get desktop app 4 This will open the Get the desktop app box Select the SEND option and an ibi desktop app email will be sent to the email address used to create your ibi account 5 Once the email arrives on your desktop select either the PC Desktop App or MAC Desktop App depending on what operating system your personal computer uses 6 Af...

Page 13: ... ibi device 1 Access the ibi device with the ibi mobile app or web app 2 Select the 3 line icon in the upper left hand corner of the screen This will expand the ibi menu system 3 Select the Connect option This will open the Connect menu 4 On the Connect menu select the Social and Cloud Import option 5 Select Enable on the Social and Cloud Import page if this has not already been done 6 Select the ...

Page 14: ...web app navigate to the location in the Files Folders section that is to be the file or folder destination for the drag and drop process 2 Navigate to the location on the personal computer where the source file or folder is located for the drag and drop process a For Microsoft Windows use File Explorer for macOS use Finder 3 Click on the file or folder to drag and drop and hold down the mouse butt...

Page 15: ... Date Your photos and videos can be viewed chronologically by following these steps 1 Access ibi with the ibi mobile app or web app 2 On the top menu select the Photos icon This will open all Photos and Videos 3 From the sub menu select your Account avatar 4 Select either Show all content or Show my content only 5 From the sub menu select the Calendar icon This will expand a view of all the photos...

Page 16: ...ove a memory from the Inner Circle page 1 Access the ibi device with the ibi mobile app or web app 2 Listed at the bottom of each memory is the member that posted it and to the right is a menu indicated by three dots Select the 3 dot menu 3 This expands a menu with the option Remove Memory select this option 4 This will open the Remove a memory window Select the Remove button 5 The memory is now r...

Page 17: ... shared content Remove an Album Use the following steps to remove an album 1 Access the ibi device with the ibi mobile app or web app 2 Open an existing album and select the 3 dot menu on the upper left hand corner of the album cover 3 Select the Remove Album option 4 This will open the Remove Album windown Select the Remove Album button 5 The album has now been removed from this ibi device Share ...

Page 18: ...he top sub menu This will display all of the available videos on ibi 4 Select the video you wish to view This will provide a list of the available Chromecast devices Select the Chromecast device to use for this viewing 5 Select the Play icon As the video plays the Chromecast device in use will be displayed in the ibi mobile app Roku Video Content from ibi can be viewed through the Roku app and a R...

Page 19: ... change 5 The account name has been changed Change Password To change the password for the current ibi account follow these steps 1 Access the ibi device with the ibi mobile app or web app 2 Select the 3 line icon in the upper left hand corner of the screen This will expand the ibi menu system 3 Select the account name listed at the bottom of the menu This will open the Account Settings 4 Select t...

Page 20: ...and select the Send Invites or Invite button 7 This action will send an email to the invitee Once they receive the email and follow the provided instructions to setup an account in order to access the ibi device the ibi device owner will be requested through email to Approve Request or Reject Request Make the necessary selection Settings Remove a Member Caution Removing a member will remove their ...

Page 21: ... web app 2 Select the 3 line menu in the upper left hand corner of the screen This will expand the ibi menu system 3 Select the Settings option 4 The ibi Settings window will open and display information and settings specific to the ibi device 5 The Software Version will be displayed on the main screen and may look similar to 5 2 0 183 Analytics Analytics were either allowed or not allowed during ...

Page 22: ... This will expand the ibi menu system 3 Select the Settings option 4 The ibi Settings window will open and display information and settings specific to the ibi device 5 Select the current ibi name listed under CURRENT STORAGE This will expand the Device menu 6 Select the Erase All Data option This will open a confirmation dialog box Tap Yes proceed if you choose to continue with this process Other...

Page 23: ...will expand the Device menu 6 At the bottom of the Device Settings list Select the option Shut Down ibi to remotely shut down the ibi device 7 The ibi device will shut down and its contents will not be available until it is powered back on To power on the ibi device follow these steps a Unplug wait 5 seconds then plug in the power connector on the back of the unit Settings ibi User Manual 18 ...

Page 24: ... will continue with an auxiliary setup mode The auxiliary setup mode will being with the following troubleshooting questions and then proceed with additional steps 1 The first troubleshooting screen will ask Is your device on if ibi is plugged in and the LED light is on Press Continue 2 The next troubleshooting screen will request Check the Light follow the onscreen instructions and select either ...

Page 25: ...the white LED on ibi will be using the Fast breathing rhythm during this error message 10 Once the device is connected to an active Internet connection the Check Your Light screen will appear During this part of the process the LED on ibi will turn off and then turn back on Wait for the LED to turn back on before continuing with this process this may take up to three minutes The Check the Light sc...

Page 26: ...ective 2014 35 EU ErP Directive 2009 125 EC and RoHS Directive 2011 65 EU Operating characteristics of the wireless radio a Frequency band s 2412 2472Mhz and 5180 5250MHz b Maximum radio frequency power transmitted in the bands is 15dBm A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe Power Saving Mode ibi is designed t...

Page 27: ...suivantes 1 le dispositif ne doit pas produire de brouillage préjudiciable et 2 ce dispositif doit accepter tout brouillage reçu y compris un brouillage susceptible de provoquer un fonctionnement indésirable Caution i the device for operation in the band 5150 5250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems ii the maximum anten...

Page 28: ...re designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this device do...

Page 29: ...Korea 한국 해당 무선설비는 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음 제품 사용시 반드시 제품과 20cm이상 거리를 유지해야 합니다 Taiwan 低功率電波輻射性電機管理辦法 第十二條 經型式認證合格之低功率射頻電機 非經許 可 公司 商號或使用者均不得擅自變更頻率 加大功率或變更原設計之特性及功能 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信 經發現有干擾現象 時 應立即停用 並改善至無干擾時方得繼續使用 前項合法通信 指依電信法規定作 業之無線電通信 低功率射頻電機須忍受合法通信或工業 科學及醫療用電波輻射性電 機設備之干擾 中文產品名稱 型號 無線硬碟 H2C ibi 裝置儲存容量 型號 USB3 0 Type A 介面 USB3 0 Type A 額定輸 出電壓 電流 2 TB H2C 有 5 伏特 0 9 安培 H2...

Page 30: ...LIANCE WITH THE MPEG 4 VISUAL STANDARD MPEG 4 VIDEO AND OR ii DECODING MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG 4 VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES...

Page 31: ...scription 3 G Get It Anywhere 7 H H 264 AVC MPEG License Agreement 25 Handling Precautions 5 HEVC Advance 25 I ibi Apps 7 IC Statement 22 ICES 3 B NMB 3 B Compliance 24 IFETEL Aviso Notice 24 Import USB 8 Inner Circle Add a Member 15 Inner Circle Remove a Member 15 Internet Requirements 3 K Kit Contents 1 L Limited Warranty 25 M Manage Settings Mobile App 19 Mobile App Permissions 19 Modify Accoun...

Page 32: ... Shut Down Device 17 Sign Out 14 Social Cloud Import 8 T Taiwan RoHS environmental compliance 22 Technical Notes 2 TKIP 2 U USB Port 4 5 V View Content by Date 10 W Warranty Information 25 Watch It Together 13 WD Service obtaining 25 Wi Fi Compatibility 2 WPA 2 WPA2 2 ibi User Manual 27 ...

Page 33: ...gistered trademark of the Mozilla Foundation IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license by Apple Inc Microsoft Internet Explorer Microsoft Edge and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries ROKU and the ROKU Logo are trademarks and or registered tradem...

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