24
7.1.
Introduction
Using
SMIL
(pronounced
“smile”),
the
language
created
by
W3C
for
multimedia
communications,
the
media
player
understands
the
language
“spoken”
by
professional
tools
from
companies
such
as
Adobe,
Apple,
Microsoft,
and
Real
Networks.
What
this
means
is
quicker,
easier,
and
better
integration
of
your
players
into
your
digital
signage
networks,
opening
up
avenues
of
software
controls
and
realizing
the
full
potential
of
your
player
hardware
down
the
road.
7.2.
www.a
‐
smil.org
for
developers
The
media
player
operating
system
utilizes
W3C
SMIL
as
the
underlying
scripting
language,
which
lends
well
to
customization
to
your
project
management
needs.
For
resources,
downloads,
and
community
support,
please
visit
www.a
‐
smil.org
.
8.
Appendix:
FAQ
What
video
format
can
I
play?
Video
files
encoded
in
MPEG
‐
4
AVC
up
to
1920x1080
resolutions
and
bitrates
should
play
perfectly.
If
a
certain
video
is
not
played
as
scheduled,
or
if
it
plays
poorly,
please
search
the
support
site
for
“transcode”
instructions.
The
player
is
placed
near
my
Wi
‐
Fi
access
point,
yet
the
connection
is
unreliable.
Wi
‐
Fi
appliances
in
general
should
be
placed
10
feet
(3
meters)
from
the
Wi
‐
Fi
access
point
for
reliable
operation.
Try
relocating
the
access
point
further
away
from
the
player
to
improve
connection.
If
both
Ethernet
&
Wi
‐
Fi
are
connected,
which
one
will
take
precedence?
If
both
connections
are
available,
Ethernet
will
be
used.
What
should
I
do
if
I
forgot
my
password?
Please
perform
a
factory
reset.
Use
the
S/W
RESET
button
located
at
the
back
of
the
media
player
to
restore
factory
settings.
This
will
also
clear
the
player’s
password.
How
do
I
manage
the
playback
of
contents?
The
media
appliance
is
designed
to
be
interoperable
with
leading
3
rd
party
management
software
solutions
or
via
SMIL
open
standard
commands.
Could
the
player
display
Flash
or
Microsoft
PowerPoint
presentations?
The
player
features
limited
PowerPoint
support,
but
not
Flash
support.
While
PCs
can
play
many
formats
with
varying
degrees
of
success,
RISC
‐
based
media
players
are
designed
to
reliably
play
specific
video
formats
(see
spec
for
details).
While
Microsoft
PowerPoint
native
files
cannot
play
directly
on
a
RISC
‐
based
player,
the
file
can
be
converted
(i.e.
Manager
Express)
into
an
image
format
to
be
played
as
an
image
slideshow.
Why
won’t
some
media
files
play
properly?
The
video
data
bit
‐
rate
used
may
have
exceeded
the
recommended
bit
rate.
The
video
data
bit
‐
rate
is
the
amount
of
video
or
audio
data
used
per
second
to
store
or
play
the
contents,
usually
expressed
in
Mbps
(mega
‐
bits
per
second).
Video
encoded
with
excessive
bit
‐
rates
will
not
playback
smoothly
in
the
media
player,
likely
due
to
storage
I/O
bottleneck.
Visit
http://www.digisignage.com
for
compatible
media
format
presets.
The
media
playback
looks
different
on
a
PC
compared
to
the
media
player’s
screen.
(Wrong
aspect
ratio)
There
are
2
major
aspect
ratios
(width
‐
to
‐
height
ratios)
for
video
content,
but
many
kinds
of
displays.
If
you
play
4:3
video
on
a
16:9
display
(or
vice
versa),
a
circle
becomes
oval,
and
the
picture
takes
on
a
squeezed
or
stretched
look.
To
avoid
this
distorted
look,
adding
black
bars
are
a
common
technique.
The
Network
Media
Player
can
be
configured
to
automatically
add
black
bars
for
certain
types
of
displays.
You
can
set
the
output
resolution
in
the
player’s
configuration
menu
to
match
the
native
resolution
of
your
display.
Some
JPEG
images
cannot
be
played
in
the
media
player.
Progressive
JPEG
files
are
not
supported.
Please
convert
to
baseline
JPEG
for
maximum
compatibility.
