Your i-Vac Steam Mop, in the case of domestic use, has a
one year parts and labour warranty against product defects
and failures when the product is used in accordance with the
terms and conditions of this warranty statement.
This warranty commences from the original date of purchase
and is not transferable; please retain your original proof of
purchase for any warranty claims. This warranty is valid only in
the country where the cleaner is purchased.
The cleaner must be operated in accordance with these
instructions and used only for domestic household cleaning
to remove dirt and dust from household carpets, flooring
and fabrics. This cleaner is not fit to be used as an industrial
cleaner, hence will void the manufacturer’s warranty if used
inappropriately.
Accessories and consumables, unless defective in
manufacture, are not subject to this warranty. In order to
prolong the life of accessories and consumables, regular care
and maintenance is recommended.
When properly used and cared for, your cleaner will render
excellent service; refer to the instruction manual for further
details, as misuse or failure to follow the instructions makes
this warranty void.
In the event of service or advice being needed, please
contact Electrical Home-Aids Pty. Limited, Level 1, Building
3, Brandon Office Park, 530 Springvale Road, Glen Waverley
Victoria 3150, or on 1800 815 270 (AUS) or 0800 282 288
(NZ), Monday-Friday 9am-5pm EST. The decision to repair or
replace the cleaner is at the sole discretion of Electrical
Home-Aids Pty. Limited. If Electrical Home-Aids Pty. Limited
decide to repair or replace the cleaner, it will do so at its
own cost.
Electrical Home-Aids Pty. Limited is unable to accept
responsibility under this warranty for any repair work not
carried out by an authorised Service Agent or from the use
of non-genuine parts. If any part is no longer available or
manufactured, Electrical Home-Aids Pty. Limited will replace
it with a genuine functional replacement part. This warranty
does not apply to the cost of replacing any parts of the
product due to normal wear and tear, alterations, improper
installation, physical abuse, misuse or accidental damage. Any
transportation costs involved in the repair of defective parts
shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a
warranty claim or service, any work carried out on the cleaner
is chargeable.
The repair of the cleaner under this warranty does not extend
the original period of warranty.
The benefits conferred by this warranty are in addition to
all other rights and remedies in respect of the product as
outlined under the Competition and Consumer Act and other
State and Territory laws.
“Our goods come with guarantees that cannot be
excluded in the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.”
Conditions of warranty
V2 02/21
Call Godfreys Customer Care
with any product queries
Australia 1800 815 270
New Zealand 0800 282 288
To find out more about our range,
visit: www.godfreys.com.au
www.godfreys.co.nz
email: [email protected]
SM-10
Steam Mop
