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General Troubleshooting
Problem
Troubleshooting
The display is
blank even after
inserting a test
strip.
•
Check whether the test strip is inserted
with the contact bars facing up.
Check if the strip has been inserted
completely into the test strip port.
•
Check if the appropriate test strip was
used.
•
Check whether the batteries are
inserted with the + side facing up.
•
Replace the batteries.
The test does not
start even after
applying the blood
sample on the
strip.
•
Check if the confirmation window is
filled completely.
•
Repeat the test after inserting a new
test strip.
The test result
doesn't match the
way you feel.
•
Repeat the test after inserting a new
test strip.
•
Check the expiration date of the test
strip.
•
Perform control solution test.
Note
If the problem is not resolved, please contact your authorised
i-SENS sales representative.
Summary of Contents for CareSens N Premier
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