22
Symptom
Cause/solution
Ref. pages
The "Thermal error" indication
is displayed on the main
monitor.
• Check if the fan is malfunctioning.
Operating
Instructions
• Check if the recorder ventilation holes or cooling fan are blocked,
and also check for dust collected around the ventilation holes.
Installation
Guide
• The ambient operating temperature is +5 °C to +45 °C {41 °F to
113 °F}. The "Thermal error" is displayed based on the internal
thermal information of the HDD. If the "Thermal error" indication is
displayed, it is recommended to change the installation environ-
ment so that the ambient temperature is maintained at approx.
+25 °C {77 °F}. When the "Thermal error" indication is displayed
frequently, contact your dealer.
The clock of the recorder may
keep bad time.
• The clock function of the recorder is accurate within ±30 seconds
per month.
To keep the correct recording, set the time periodically, or enable
the auto time adjustment function on the rear panel terminal, or
configure the system using the NTP function so as to keep the cor-
rect current time.
–
[HDD] indicator lights/blinks
red.
• The hard disk drive is faulty. Contact your dealer.
Installation
Guide
The error indicator blinks red.
• A system error occurred. Contact your dealer.
"Authentication error" of the
camera is displayed.
• Initialize the camera and retry the camera registration upon referring
to the operating instructions of the camera.
Installation
Guide
Inspect the power cord, power plug and connectors periodically.
Symptom
Cause/solution
Ref. pages
The power cord insulation is damaged.
• The power cord, connector, or power plug is damaged.
This may result in electric shock or a fire.
Unplug the power plug from the AC outlet immediately, and
refer to qualified service personnel.
−
The power cord, plug and
connectors get hot during use.
The power cord gets hot when bent
or stretched.
Troubleshooting
(continued)
