i-mate PDA2K EVDO, User Manual

Page: 172 / 176

Trouble shooting
Pocket PC Phone User Manual 172
Trouble
shooting
Pocket PC Phone User Manual 173
Tapping and Writing Problems
Problem
n
Device buttons do not re-
spond or bring up the wrong
program.
n
Inaccurate response to stylus
taps.
n
Pocket PC does not recog-
nize handwriting.
Solution
Check the Buttons setting to see if the program
assignment for each function button is set as you want.
Tap
→ Settings → Personal tab → Buttons.
For detailed information about Button settings , see
Chapter 5 .
Adjust the touch screen to respond more accurately to
screen taps. Tap
→ Settings → System tab →
Screen → Align Screen .
For your Pocket PC to recognize your handwriting input
with the stylus, you need to use
Transcriber writing. To
learn how to write in Transcriber , see Chapter 2 .
ActiveSync Problems
Problem
n
ActiveSync operation cannot
be performed or connected.
Solution
1
Make sure the ActiveSync cradle/cable is connected
securely.
2
Make sure you have installed the ActiveSync
software included on the Pocket PC Phone 2003
companion CD.
3
Make sure you selected Local USB or Local Serial ,
as appropriate, from the Connection Settings
on ActiveSync Manager menu on your desktop
computer.
4
If you are using the optional serial cradle/cable, make
sure you are not running another program which also
works with the serial port you selected when installed.
5
If ActiveSync still doesn't work, remove the ActiveSync
software from your desktop computer then re-install
it.