I-CAN 2000T, User Manual

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Electronic Program Guide (EPG) issues
Symptom Remedy
The EPG is empty.
The selected program does not support EPG.
The local time is incorrect. Set the correct local time.
Audio & video issues
Symptom Remedy
The picture on your TV screen changes
color. This may happen after a power-cut
or after your decoder has been
disconnected from the power source.
Your decoder has lost some of its software settings. Switch your
decoder off and switch it on again after a few seconds. If the problem
persists, contact your vendor.
Blocks appear in the picture on the
screen.
The signal is too weak or defective due to e.g. bad weather
conditions. Try to adjust your aerial position or wait for the signal to
be re-established.
Your TV screen is blank.
If your decoder is in standby, press the button on your remote
control (applies only if your TV set is in AV mode).
Check that your decoder is connected to the power source and
properly connected to your TV set. Check the TV SCART cable.
Disconnect and then reconnect your decoder.
“Snow” appears on your TV screen.
Your decoder is in standby. This is indicated by a red Standby
indicator on the front panel. Press the button on your remote
control.
Some of the connections to your decoder may have worked loose.
Check that your decoder is connected to the power source and
correctly connected to your TV set.
The picture appears to be either
“squashed” (form side to side or top to
bottom) or cut off at the top and bottom of
the screen.
The Display Format in the Options menu has not been set to
correspond with your TV. Try a different setting.
There is no sound.
Check whether the Mute mode is active. If so, use the remote control
of your decoder and/or your TV set to cancel the Mute function.
Check whether the volume on your decoder or TV is sufficiently high.
Press the volume buttons on the remote control of your decoder or of
your TV set.
Check that your decoder is properly connected to your TV set or to
your sound system. Some of the connections to your decoder may
have worked loose.
There is no stereo sound on your HiFi
system.
Check whether the cables are connected correctly between your HiFi
system and right & left audio outputs at the back of your decoder.