i-box Awake, Manual

Page: 10 / 48

10 | Awake
Troubleshooting
Problem Solutions
Radio reception
is poor
Check that the antenna is extended for the maximum signal strength and improved reception.
Adjust the antenna direction to improve the signal.
Move the radio closer to a window.
Check that the radio is not close to microwaves, fluorescent lights or other equipment which may
cause interference.
No sound Check if the volume is turned down. Increase the volume.
Check that the radio is switched on.
Try tuning to another radio station.
The alarm
clock does not
turn on
Check power supply connections.
Check mains socket is switched on.
After a power
cut, time and
alarm settings
don’t reset
No backup battery fitted - Insert CR2025 battery
Backup battery incorrectly fitted - insert properly see diagram
Wireless
charging not
working
Normally your smartphone should be centred on the charging pad as shown. However some phones
may need to be placed slightly off centre. As the built-in wireless receiver may not be centred inside the
phone. This varies by brand/model.
Remove your smartphone from its case if the thickness of the case exceeds 5mm or if it contains metal.
The charging time varies depending on the charging capacity of the battery and its current residual
capacity.
The components may heat up during the charging process. They will slowly cool down again after the
charging process.
Specifications
Power Input 9V
⎓
2.5A
Audio Output 2 x 3W RMS
FM Frequency 87.5-108MHz
USB charging port 5V
⎓
1A
Bluetooth Version 5.0
Battery Backup CR2032
Disclaimer
Updates to Firmware and/or hardware components are made regularly. Therefore some of the instructions,
specifications and pictures in this documentation may differ slightly from your particular situation. All items
described in this guide are for illustration purposes only and may not apply to your particular situation. No legal right
or entitlements may be obtained from the description made in this manual.
Declaration of conformity
Hereby, Philex Electronic Ltd. declares that the radio equipment: model i-box Awake, for wireless reception in
domestic premises is in compliance with the Radio Equipment Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following internet address: www.philex.com/doc
Technical support
For further help, advice, information or live chat visit www.iboxstyle.com
Waste electrical and electronic products should not be disposed of with household
waste. Please recycle where facilities exist. Check with your Local Authority for
recycling advice.