ENG - 32
CHAPTER 10: TROUBLESHOOTING
All repairing operations required for your machine should be carried out by our authorised
service. If your machine requires a repair or if you cannot remove the fault by the help
of the information provided as follows:
•
Unplug your machine.
•
Turn the water faucet off.
•
Contact the nearest authorised service.
FAULT
POSSIBLE CAUSE
REMOVING METHODS
Your machine does not start.
It is not plugged.
Plug it.
Fuses out of order.
Replace the fuses.
Electricity cut-off.
Check mains power.
Start/pause button not pressed.
Press on start/pause button.
Programme knob on position 0.
Switch the programme knob to the desired
position.
The machine door not completely closed.
Close the machine door.
Your machine does not intake water.
Your faucet turned off.
Turn your faucet on.
Water inlet hose may be twisted.
Check water inlet hose.
Water inlet hose clogged.
Clean water inlet hose filters. (*)
Valve inlet filter clogged.
Clean the valve inlet filters. (*)
The machine door not completely closed.
Close the machine door.
Your machine does not discharge water.
Discharging hose clogged or twisted.
Check the discharging hose.
Pump filter clogged.
Clean the pump filter. (*)
Laundries settled in the machine nonhomo-
geneously.
Spread your laundries in the machine properly
and homogeneously.
Your machine vibrates.
The stays of your machine not adjusted.
Adjust the stays of your machine. (**)
Safety assembly fitted for transport not
disassembled.
Disassemble the safety assembly of your
machine. (**)
Less amount of laundries in the appliance.
This will not block operation of your machine.
Your machine overloaded with laundries or
laundries settled non-homogeneously
Do not put laundries more than the amount
recommended and settle the laundries in the
machine homogeneously.
Your machine rests on a hard surface.
Prevent your machine from resting on hard
surfaces. When settling your machine, leave
2 cm space between it and wall or hard
surfaces.
Excessive foam is formed in the detergent
drawer.
Excessive amount of detergent used.
Press on Start/Pause button. To eliminate
foam formation, mix a spoon of softener
with half litres of water, and pour the mixture
in the detergent drawer. After 5-10 minutes,
press on Start/Pause button again. In next
washing operation, decide the dose of
detergent as required.
Wrong detergent used.
Use detergents produced only for automatic
washing machines in your machine.
Unsatisfactory washing result.
The contamination degree of your laundries
does not match the programme you have
chosen.
Select the programme appropriate for the
contamination degree of your laundries.
(see programme table)
Amount of detergent used insufficient.
Adjust the amount of detergent based on
the amount and contamination degree of your
laundries.
Laundries in excess of maximum capacity
put in your machine.
Load your machine with laundries, amount
of which will not exceed maximum laundry
capacity
(*) See the chapter regarding maintenance and cleaning of your machine.
(**) See the chapter regarding installation of your machine.
