9
Troubleshooting
Phenomena
Analysis
Solution
T h e r a d i o c a n n o t b e
powered on.
The power cord may be disconnected.
Connect the power cord properly.
During receiving, the voice
is weak, discontinuous or
totally inactive.
The volume level may be low.
Increase the volume by rotating the
Volume Control Knob
.
The antenna may get loose or may be improperly installed.
Turn off the radio and reattach the antenna.
The speaker may be blocked or damaged.
Clean the surface of the speaker.
You cannot communicate
w i t h o t h e r m e m b e r s i n
analog mode.
The frequency or signaling may be inconsistent with that of
other members.
Set your TX/RX frequency and signaling to the same as that of other
members.
You may be too far away from the group members.
Move towards other members.
In digital mode, there’s RX
indication on the radio, you
cannot communicate with
other members.
The digital carrier may be received but may not be
demodulated due to inconsistent ID with that of other
members.
Sets the same ID of other members.
Irrelevant communication
or noise is heard on the
channel.
You may be interrupted by radios using the same frequency.
Adjust the squelch level.
The radio may be set with no signaling.
Set your radio with signaling to avoid interference at the same frequency, and
make sure that all members share the same signaling.
The noise is too loud.
You may be too far away from other members.
Move towards other members, and restart the radio to try again.
You may locate in an unfavorable position. For example,
your communication may be blocked by high buildings or
frustrated in the underground areas.
Move to an open and flat area, and restart the radio to try again.
You may suffer from external disturbance (such as
electromagnetic interference).
Stay away from equipment that may cause interference.
You cannot use the keys.
The keypad may fail to function temporarily.
Restart the radio.
The LCD does not display
any information.
The LCD may fail to function temporarily.
Restart the radio.
The GPS cannot locate your
position.
The GPS antenna may be connected improperly.
Properly connect the GPS antenna.
GPS signals may not be received due to unfavorable
position.
Move to an open and flat area to try again.
If the above solutions cannot fix your problems, or you may have some other queries, please contact us or your local dealer for more technical support.