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By default, patrons MUST activate their loyalty account in
order to redeem
rewards
value or
widgets
value that was
EITHER earned through sales activity OR triggered by
bonuses configured in the
Event Triggers and
Promotions
page of the back office.
This control is critical to help merchants build an accurate
customer database since consumers have an incentive to
activate in order to redeem balances on their account. Gift
value, however, can be redeemed by clerks regardless of
whether or not the patron's account is activated.
Clerks can still process sales and gift redemption
transactions even if a patron's account is not activated.
Patrons will not lose their rewards. The rewards will be
unlocked and available for redemption at the point of
activation.
Clerks can easily check the activation status of a patron's
account by running a balance inquiry or by inspecting the
Activated field on the printed receipt.
SALE
Joe Smith
Sale Amount $23.00
Remits $13.00
Redeem $10.00 Gift
Earns $1.30 Reward
Joe
ʼ
s Crispy Chicken Shack
201 E. Main Street
Philadelphia, PA 19103
03/09/2012 1:18:02 PM
Card 10: 107000056
Trans. Num: 2012032565898
Activated: Yes
Trans. Amt: $23.00
Remitted: $13.00
Gift Bal: $0.00
Reward Bal: $1.30
Thank you for visiting.
Come back soon.
MERCHANT COPY
Important Account Activation Rules
Summary of Contents for T4205 Dial
Page 1: ...The Checklist...
Page 30: ......