Hyco Zen Solo Series, Product Instruction Manual, Page: 22 / 25

12. Troubleshooting
Problem Likely Fault(s) Solution
Water and steam spitting from
the tap
This is normal but temperature
can be adjusted if desired. Water
temperature is set to 100°C.
Turn temperature down to 98°C
on PC board. See Section 6
Tank not heating and no LED
lights
Thermal cut out has tripped Reset using cut out button. See
Section 6
Tank not heating and red light
flashing
Software error Contact Hyco
Water dripping from the tap Tap fault Contact Hyco
Low flow from the tap Scale filter needs changing Replace scale filter cartridge. See
Section 8
Low flow from the tap Scale build up in tank Descale tank. See section 10
Low flow from the tap Aerator needs cleaning Unscrew, remove and clean
aerator
Dispensed water is too hot Water temperature is set to
100°C
Turn temperature down to 98°C
on PC board. See Section 6
11. Specification
Supply
230V ~ 50Hz
Power 3/ 6L model 1.55/ 2.84 kW
Tank capacity 3/ 6L model 3/ 6 litres
Max water pressure 0.42 MPa (4.2 bar)*
Min water pressure 0.1MPa (1 bar)
Max tank pressure 0.6 MPa (6 bar)
Ambient operating temperature 5 – 35°C
Approvals CE
* If pressure is above 0.42 MPa (4.2 bar) a pressure reducing valve is required.
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