HYBREX IP 37-31 User Manual Download Page 56

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Dual Mode VoIP Keyphone IP37-31

C9. Update

C9.1 Update

The user can update the firmware of the phone manually. The settings page is as follows:

Method



Local PC:

Update the firmware via the local PC.



TFTP:

Update the firmware via a TFTP server.

Local PC



Code Type:

To choose which firmware (Control Unit or the DSP) to be updated.



File Location

；

The location where the update-file is stored. This information is

shared by the local PC and the TFTP server. The user can only
choose one method to update the firmware.

TFTP



TFTP Server: The IP address of the TFTP server.

The buttons are as follow:



[Update]: Update the firmware.



[Reset ]: Clear all fields.

Summary of Contents for IP 37-31

Page 1: ...Dual Mode VoIP Keyphone IP37 31 Dual mode VoIP Keyphone Model IP 37 31 User s Manual V 1 3 Auto Telecom Company Limited Doc IP37 31_Hybrex_Manual_1 3 http www hybrex com 2011 1 3 ...

Page 2: ...ialing a Number 6 A1 2 DSS Direct Dial 6 A1 3 Last Number Redial 6 A1 4 Hotline 6 A2 Receiving Calls 7 A2 1 Answer 7 A2 2 Call Pickup 7 A2 3 Auto Answer 7 A2 4 Answer the Second Call 7 A3 Hold Call Transfer 8 A3 1 Hold Retrieve Held Call 8 A3 2 Call Transfer by Phone 8 A3 3 Call Transfer by System 8 A3 4 Call Park Retrieve Parked Call 8 A4 During Conversation 9 A4 1 Mute 9 A4 2 Handset Handsfree M...

Page 3: ...gure the SIP Settings 16 B6 NAT Traversal NAT Traversal Settings 17 B7 Administrator System Setting 18 B8 Test Menu Initiating Self Test 18 C WebPages Setup 19 C1 Phone Book 21 C1 1 Phone Book 21 C1 2 BLF Busy Lamp Field 22 C2 Phone Settings 24 C2 1 Call Forward 24 C2 2 SNTP Simple Network Time Protocol 25 C2 3 Volume Settings 26 C2 4 Ringer Settings 27 C2 5 DND Do Not Disturb 27 C2 6 FXO Auto Ans...

Page 4: ... NAT Traversal 44 C5 1 STUN Settings 44 C6 Others 45 C6 1 Auto Configuration Settings 45 C6 2 FXO Settings 46 C6 3 MAC Clone 46 C6 4 Tones Settings 47 C6 5 Advanced Settings 48 C6 6 Status Log 48 C6 7 System Info 48 C7 System Authority 49 C8 Save Changes 49 C9 Update 50 C9 1 Update 50 C9 2 Auto Update Settings 51 C9 3 Default Settings 52 C10 Reboot 52 D FXO Calls 53 D1 Making Calls 53 D2 Answering...

Page 5: ...Dual Mode VoIP Keyphone IP37 31 D4 3 Volume Adjustment 53 D4 4 Flash 53 E Q A 54 E1 IP 37 31 VoIP Phone Quick Setup Guide 54 ...

Page 6: ......

Page 7: ...oreign Exchange Office The VoIP Keyphone can also make traditional phone calls through its built in FXO interface thus integrating both PSTN and VoIP Internet communications Model No Description IP37 31P PoE enabled VoIP Keyphone IP37 31PF PoE enabled VoIP Keyphone with FXO interface Note 1 The Model IP37 31 is a standard VoIP Keyphone with the following features 2 line 16 characters backlit LCD s...

Page 8: ... Switch 4 Wall Mount Hook 5 Speaker 6 DND CNF Key 7 MSG Key 8 LOG Key 9 MIC Key 10 SPK Key 11 Dial Keypad 12 Front Indicator Light 13 Microphone 14 Redial Key 15 Hold Key 16 TRF FL Key 17 OK Key 18 Direction Pad 19 Menu Key 20 DSS BLF Buttons 21 LCD Screen 22 DC 5V Power Jack 23 LAN Port 24 PC Port 25 FXO Port 26 Headset Jack ...

Page 9: ...crophone of the handset and phone Refer to A4 1 Enable Disable Auto Answer Refer to A2 3 SPK Activate or deactivate the dialing function Refer to A1 1 Answer the call without lifting the handset Refer to A2 1 Redial Redial the previously dialed numbers Refer to A1 3 Hold Put the current call on hold Refer to A3 1 Menu Configure the keyphone Refer to section B Phone Settings UP Display the previous...

Page 10: ...the missed call s had been checked MIC Red light constantly on The microphone of the handset or the phone Handsfree is on or the Auto Answer feature is activated Red light off The microphones of the handset or the phone is mute SPK Red light constantly on The speaker is on during a Handsfree call Red light off The speaker is off or the phone is at the idle status DSS BLF Light off 1 The assigned e...

Page 11: ...ey again to get back to the held call Refer to D3 The Dial Keypad The status of the lights and its indication MIC Red light constantly on The microphone of the handset or the phone Handsfree is on Red light off The microphones of the handset or the phone is mute SPK Red light constantly on The speaker is on during a Handsfree call Red light off The speaker is off or the phone is at the idle status...

Page 12: ...ne number 3 Press the key to send out the telephone number immediately or wait for a few seconds refer to section C2 7 Auto dial time and the keyphone will send out the number automatically Note Before pressing the key the user can delete any wrongly entered digits by pressing the Left key A1 2 DSS Direct Dial The DSS feature of the keyphone must be set up refer to section C1 2 before the user can...

Page 13: ...one to Auto Answer Press MIC key to activate deactivate this feature Note The MIC key LED indication when the phone is idle Red light constantly on Auto Answer mode Red light off Normal mode A2 4 Answer the Second Call The VP can flexibly assign a second line to the IP 37 31 keyphone Suppose that the IP 37 31 has two lines connected to the VP if an extension calls this station while it is on a cal...

Page 14: ...e extension number of the transfer destination 3 When the transferred destination answers announce the call hang up and the held call will be transferred to that extension Note 1 If the transfer destination doesn t answer the call the caller hang up the phone then the held call will ring the transfer destination 2 If the transfer destination refuses to answer the held call and hangs up its phone t...

Page 15: ... key will turn the volume up A4 4 Three way Conference Please refer to section A2 4 Answer a Second Call The steps below describes how to establish a three way conference when the phone has two lines linked to the VP 1 Establish a call with party A Press Hold key to place party A on hold 2 Establish a call with party B and then press DND CNF key Party A B and the caller are now in a three way conf...

Page 16: ...low 1 Lift the handset or press SPK key 2 Dial 8 6 and follow the voice instruction to listen to the messages After finished listening to the messages the phone will be back to idle But the MSG key will still flash slowly and the LCD still show Unread Messages Wait a few seconds for the phone to receive a signal of all messages read from the VP after that the MSG key will stops flashing and the LC...

Page 17: ...g messages displayed on the LCD screen LCD upper line 1 Incoming Calls LCD lower line 2 Dialed Number Press the Down key to show the third line 3 Erase Record Press 1 to show the incoming calls in the following example LCD upper line 1 10 02 15 11M The first record shows a missed call at 3 11 pm on October 2nd LCD lower line 4507 The phone number of the incoming caller The letter at the upper righ...

Page 18: ... sequence of 7 6 5 4 3 2 1 0 7 6 5 Press Down key to show the items in the sequence of 1 2 3 4 5 6 7 0 1 2 3 Press OK key to move one level down in the configuration menu Press Menu key to move one level up in the configuration menu Press SPK key or lift the handset to quit the configuration menu B02 Main Menu There are 8 categories in the configuration main menu 1 Phone Book Use or configure the ...

Page 19: ... d e f D E F 4 4 g h i G H I 5 5 j k l J K L 6 6 m n o M N O 7 7 p q r s P Q R S 8 8 t u v T U V 9 9 w x y z W X Y Z 0 0 space Non Functional The characters are entered by dialing the keypad in a sequential manner For example to enter VoIP V Press 8 seven times o Press 6 four times I Press 4 seven times P Press 7 six times B04 Phone Setting Structure The structure table below is described from the...

Page 20: ...reselected number 311 All Forward Forward all incoming calls 312 Busy Forward Only forward when the phone is busy 313 No Answer Forward Forward a call if it is not answered 314 Ring Time Out Set the timeout duration for the ringer 32 Do Not Disturb The Do Not Disturb mode 321 Always DND mode constantly active 322 By Period DND mode active periodically 323 Period Time Set the active times of DND mo...

Page 21: ...d for further dialing before sending out the number 38 Headset Status Activate Deactivate the headset 39 Backlight Status Activate Deactivate the LCD backlight B4 Network Network Parameter Settings 4 Network 41 WAN Setup Configure the WAN settings 411 IP Type Type of IP address 4111 Fixed IP Client Static IP address 4112 DHCP Client IP address acquired by DHCP 4113 PPPoE Client IP address acquired...

Page 22: ...Automatic Adjustment 462 100M Full 100M Full Duplex 463 100M Half 100M Half Duplex 464 10M Full 10M Full Duplex 465 10M Half 10M Half Duplex B5 SIP Settings Configure the SIP Settings 5 SIP Settings 51 Service Domain 511 1st SIP Server Set the First SIP Server 5111 Activation Activate Deactivate the SIP server 5112 User Name Set the User Name 5113 Display Name Set the name displayed on LCD 5114 Re...

Page 23: ...Server Set the Third SIP Server 5131 Activation Activate Deactivate the SIP server 5132 User Name Set the User Name 5133 Display Name Set the name displayed on LCD 5134 Register Name Set the Register Name 5135 Register Password Set the Register Password 5136 Proxy Server Set the address of the Proxy server 5137 Domain Server Set the address of the SIP Server 5138 Outbound Proxy Set the address of ...

Page 24: ...a to upgrade the system 723 Status Current software status 724 Reset Time Reset the time 73 Default Settings Restore the system to default settings 74 System Authent Administrator Authentication 75 Version Version code of the system components 76 Restart Restart the system 77 Auto Reboot Enable the system to automatically reboot B8 Test Menu Initiating Self Test 8 Test Menu 81 Test Keypad Test the...

Page 25: ...lows http 192 168 1 234 4 If the address is right when the user press Enter at the computer shows the Login screen of the IP 37 31 system as follows 5 Enter the correct User Name and Password and then click Login to get into the settings page as follows Model Name The model number of this VoIP phone Firmware Version The date and time of the current version of the firmware Codec Version The date an...

Page 26: ... System Auth System authority assignment Hidden to User 8 Save Changes Save the changes to make them effective 9 Update System update settings 10 Reboot Reboot the system Note 1 In order to avoid any accidental changes done by the user that may cause the system to be unstable only 7 sectors were shown to the user Some sub items of the 7 sectors were also hidden or visible but when clicked the syst...

Page 27: ...hone book storing contact data The VoIP phone can store 14 pages with 10 contacts on each page The columns are as follows Phone 1 2 140 A total of 140 entries sorted by the number Name The name of the contact Number or URL The phone number or the URL address of the contact Select The option is used with the Delete Selected key below The buttons are as follows Delete Selected Delete the contacts wi...

Page 28: ...able when the phone is used with the VP series IP PBX The picture below shows the BLF page The columns are explained below BLF 1 2 3 10 A total of 10 sort number for DSS BLF buttons Name The extension name of a certain DSS BLF buttons Number or URL The extension number Registered at VP of DSS BLF buttons Select The option is used with the Delete Selected buttons below The buttons are as follows De...

Page 29: ...number 1 10 to this BLF entry Name Enter the extension name of this BLF entry Number or URL Enter the extension number of this BLF entry the one registered to the VP The buttons are as follows Add BLF Add this entry into the BLF database Reset Clear all fields ...

Page 30: ...er Forward are described as follows Off Deactivate the Call Forward method IP Forward the call to a VoIP extension PSTN Forward the call to a FXO extension The All Fwd No Busy Fwd No No Answer Fwd No settings are as follows Name The name of the destination extension where the calls are to be forwarded to Number or URL The extension number or URL of the destination extension No Answer Fwd Time Out ...

Page 31: ...ime from the SNTP Server Daylight Saving On Daylight Saving Time adjustment effective Off Daylight Saving Time adjustment ineffective DST Offset The amount of DST adjustment DST Start Date The month the DST turns effective Day of Month The day of the month the DST turns effective Week of Month The week of the month and the day of the week when the DST turns effective Start Time The hour of the day...

Page 32: ... 10 Handset SPK Vol Adjust the volume of the handset speaker 0 14 Telephone SPK Vol Adjust the volume of the speaker on the phone 0 14 PSTN Out Vol Adjust the outgoing voice volume in a PSTN call 0 14 Handset MIC Vol Adjust the volume of the handset microphone 0 14 Telephone MIC Vol Adjust the volume of the microphone on the phone 0 14 PSTN In Vol Adjust the incoming voice volume in a PSTN call 0 ...

Page 33: ...Clear all fields C2 5 DND Do Not Disturb When the phone is set in DND mode it is unavailable to be called The callers will hear a busy tone The settings screen is as follows DND Always On Turn on the DND mode Off Turn off the DND mode DND Period On Activate the periodical DND mode Off Deactivate the periodical DND mode From The start time of the periodical DND mode To The end time of the periodica...

Page 34: ...uto answer only the VoIP calls FXO IN Auto answer only the FXO calls Both Auto answer both VoIP and FXO calls Auto Answer Counter The number of repeat ring before the call is auto answered PIN Code Enabled Off No PIN code is needed for a two way conversation On The caller must enter the PIN code to enable a two way conversation otherwise the caller can only talk but not hear anything from this pho...

Page 35: ...he prefix for the 1st SIP server 2nd SIP Server Prefix The prefix for the 2nd SIP server 3rd SIP Server Prefix The prefix for the 3rd SIP server Note When used with the VP please do not change the above settings in order to avoid dialing errors Auto Dial Time After the user stops dialing this setting decides how many seconds the phone would wait before sending out the number Use as Send Key Yes Di...

Page 36: ...set to 10 then the Flash Time will be 10 10 ms 100 ms The buttons are as follow Submit Apply the settings Reset Clear all fields C2 9 Call Waiting Settings The Call Waiting feature remind user with a Remind tone that another incoming call is waiting for answer while he she is on a call already The settings page is as follows Call Waiting On Activate the Call Waiting feature Off Deactivate the Call...

Page 37: ...ode sent out The buttons are as follow Submit Apply the settings Reset Clear all fields C2 11 Hot Line When Hot Line is enabled pressing SPK key or lifting the handset will call a certain extension automatically Please refer to section A1 4 The settings page is as follows Use Hot Line Enable Activate the Hot Line feature Disable Deactivate the Hot Line feature Hot Line Number The number of the ext...

Page 38: ...he LCD will display Alarm Lift the handset and hook it back to stop the alarm ringtone The settings page is as follows Alarm On Activate the Alarm Ring for 1 minute at a preset time everyday Off Deactivate the Alarm Alarm Time The time the alarm is activated hour minute Current Time The time now The buttons are as follow Submit Apply the settings Reset Clear all fields ...

Page 39: ...long the phone has been linked to the network WAN Interface Type The way the IP address was acquired IP The IP address of the phone Mask The Mask address Gateway The IP address of the Gateway DNS Server 1 The IP address of the primary DNS Server DNS Server 2 The IP address of the secondary DNS Server Note When the LAN port of this phone connects to the WAN the PC port shall be connected to the LAN...

Page 40: ... their IP addresses from the LAN Router The phone itself can be a DHCP Server and provide new IP addresses to the equipments connected to the PC port Please refer to the LAN settings in section C3 3 WAN setting IP Type The way the IP address was acquired Fixed IP The user assigns a valid static IP address DHCP Client Acquire the IP address from the DHCP Server PPPoE Dial up and connect to the ITSP...

Page 41: ...ds C3 3 LAN The settings below will only take effect when the LAN Mode is set to Router LAN Settings IP The IP address provided by the phone as a DHCP Server to the equipments connected to the PC port Mask The sub net mask MAC The unique ID code of this phone in the network non changeable DHCP Server DHCP Server On Activate the DHCP server feature Off Deactivate the DHCP server feature Start IP Th...

Page 42: ...e Normally the DDNS is set to Off C3 5 VLAN Settings The phone can be set to operate in a Virtual LAN The settings page is as follows VLAN Package On Activate the VLAN feature Off Deactivate the VLAN feature VID 802 1Q TQG The ID number of the VLAN User Priority 802 1Q The priority level of the user CFI Canonical Format Indicator a field in the VLAN Tag Note The VLAN Tag field contains four compon...

Page 43: ...server L2TP Password The Login Password to the L2TP server C3 9 PPTP Settings Similar to the L2TP the PPTP Point to point tunneling protocol can be used with the VPN to provide remote access to a private network over the Internet The settings page is as follows PPTP On Activate the PPTP feature Off Deactivate the PPTP feature PPTP Server The IP address of the PPTP server PPTP Username The Login Us...

Page 44: ...tion so the phone will NOT try to connect to it Display Name The name of this phone shown on the LCD when the phone is idle User Name The assigned telephone number of the phone in this SIP server Register Name The username needed to register to this SIP server can be identical to the User Name above Register Password The password needed to register to this SIP server Domain Server The IP address o...

Page 45: ...other by going through different ports The settings page is as follows SIP Port The default value is 5060 available values 0 65533 RTP Port The default value is 2000 available values 0 65533 SIP Port Range The default range is 10000 10999 available range 1024 40000 RTP Port Range The default range is 20000 21999 available range 1024 40000 The buttons are as follow Submit Apply the settings Reset C...

Page 46: ...The Codec at the 1st priority Codec Priority 2 The Codec at the 2nd priority Codec Priority 9 The Codec at the 9th priority RTP Packet Length G 711 G 729 20ms default value iLBC 30ms default value Voice VAD On Activate the Voice VAD feature Off Deactivate the Voice VAD feature Note Voice VAD Voice Active Detector The buttons are as follow Submit Apply the settings Reset Clear all fields ...

Page 47: ... default ID value The buttons are as follow Submit Apply the settings Reset Clear all fields C4 5 DTMF Settings This setting decides which protocol is to be used to send the DTMF signals The settings page is as follows RFC 2833 The packets of the RTP protocol Inband DTMF The analog DTMF tone in the voice channel Send DTMF SIP Info The DTMF packets of the SIP protocol The buttons are as follow Subm...

Page 48: ... following setting must be set to On activate the RPort RPort On Activate the RPort feature Off Deactivate the RPort feature The buttons are as follow Submit Apply the settings Reset Clear all fields C4 7 Other Settings This section includes all the uncategorized settings The settings page is as follows ...

Page 49: ...gistration to a SIP server expires when it receives no packet from the phone for the period of time set here Use DNS SRV On Use the DNS server Off Do not use DNS server Send Keep Alives Packet On Send the Keep Alive packets periodically Off Do not send the Keep Alive packets Keep Alives Period The time interval of each Keep Alive packet sending Jitter Buffer The number of Jitter packets tolerated ...

Page 50: ... through the NAT in a different network where another VoIP phone locates The settings page is as follows STUN On Use the STUN server Off Do not use the STUN server STUN Server The IP address of the STUN server STUN Port The port number used by the STUN server Force Public IP On Activate the Force Public IP server Off Deactivate the Force public IP server Public IP Address The IP address of the Pub...

Page 51: ...ch protocol to be used to transfer the data TFTP Server The IP address of the TFTP server TFTP File Path The location in the TFTP server that the new settings file is stored HTTP Server The IP address of the HTTP server HTTP File Path The location in the HTTP server that the new settings file is stored FTP Server The IP address of the HTTP server FTP Username The username needed to login the FTP s...

Page 52: ...the countries The user only needs to choose which country the phone is located FXO Silence Timeout When a FXO turned silence for a period of time the phone will automatically hang up the call FXO CID Forward On Activate the FXO CID Forward feature Off Deactivate the FXO CID Forward feature The buttons are as follow Submit Apply the settings Reset Clear all fields C6 3 MAC Clone This is a special f...

Page 53: ...ls Cadence On Tick this option to enable the ON Off interval of the tone Hi Tone Freq The frequency of the high pitched tone Lo Tone Freq The frequency of the low pitched tone Hi Tone Gain The volume of the high pitched tone Lo Tone Gain The volume of the low pitched tone On Time 1 The time length of the tone part in the 1st section of the total tone cycle Off Time 1 The time length of the silence...

Page 54: ... format of IP dialing Send Flash Event The method to send a Flash signal Encryption Type The algorithm used for encryption Encryption Key The password for encryption PPPoE Retry Period This value determines the time interval between each retry cycle when a PPPoE connection is failed System Log Server The server where the System Log is saved System Log Type To choose which systems information that ...

Page 55: ... the Password of the current user New Username Assign the new username New Password Assign the new password Confirmed Password Re enter the new password C8 Save Changes The changes to the phone settings done in the above sections must be saved through this page Press the Save key to apply the changes and reboot the phone ...

Page 56: ...irmware via a TFTP server Local PC Code Type To choose which firmware Control Unit or the DSP to be updated File Location The location where the update file is stored This information is shared by the local PC and the TFTP server The user can only choose one method to update the firmware TFTP TFTP Server The IP address of the TFTP server The buttons are as follow Update Update the firmware Reset C...

Page 57: ...IP address of the TFTP server TFTP File Path The location in the TFTP server where the new settings file is stored HTTP Server The IP address of the HTTP server HTTP File Path The location in the HTTP server where the new settings file is stored FTP Server The IP address of the FTP server FTP Username The username needed to login the FTP server FTP Password The password needed to login the FTP ser...

Page 58: ...rm the update check Automatic Update Notify Only Only notify the user of the new firmware but not update it Automatic Automatically update the firmware Firmware File Prefix The prefix name of the firmware file Next Update Time The date and time of the next update check C9 3 Default Settings Press the Restore button on the settings page below to erase all settings and restore them back to factory d...

Page 59: ...he LED light is described below Red light steadily on The microphone is activated Red light off The microphone is mute D4 2 Handset Handsfree Modes Switch 1 When talking on the handset press SPK key to have its LED light illuminate steadily and then hang up the handset to switch to Handsfree mode Now the MIC key and the SPK key both illuminate steadily 2 When talking in Handsfree mode lift the han...

Page 60: ...upper line of the LCD The lower line shows the MAC code 2 Open the IE browser and type the obtained IP address in the URL field then press Enter The following screen will show up 3 Please enter the username of the administrator into the User Name field Please enter the password of the administrator into the Password field then click Login button Refer to C 6 If successfully verified the user will ...

Page 61: ...the VP e g 59322443412 Register Password Enter Register Password in the VP e g 59322443412 Domain Server Enter IP address or domain name of VP e g 10 10 8 139 Proxy Server Enter IP address or domain name of VP e g 10 10 8 139 Outbound Proxy This field does not needed to be set Subscribe for MWI If the Voice Mail feature of the VP is activated please choose On here now the MSG key on the phone will...

Page 62: ...he following screen The phone is rebooting now 9 If the reboot is successful and registration is done the LCD screen on the phone will display the current time and the extension number of this phone as the picture shows below The upper line shows the current time The lower line shows the registered VoIP phone number ＸＸＸＸＸＸＸＸ５９３２２４４３４１２ ...

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