Warranty
LIMITED WARRANTY
– Warranty Statement—North America Only
Custom Equipment, Inc. (the “Company”) warrants that all new units of equipment manufactured and sold
by it conform to the Company’s latest published specifications. Also, that all purchased components and
sub-assembled parts and assemblies shall be free from defect in material and/or workmanship for a period of
12 months from the date a new unit is placed into service, with the exception of batteries which are covered
by the battery manufacturer for a period of ninety (90) days (pro-rated for one (1) year) on batteries. Further,
that all structural components manufactured, purchased, and installed by Custom Equipment, Inc. shall be
free of any defect in material and/or workmanship for a period of 60 months from the date a new unit is
placed into service.
If the equipment owner/end-user experiences a failure or deficiency within the specified warranty period they
must promptly notify an authorized Dealer service repair facility.
During the Warranty period, Custom Equipment, Inc. reserves the right to replace, repair, exchange, or to
provide a new, used, or rebuilt component, assembly, sub-assembly, or weldment at their discretion,
dependent upon circumstance, situation, and/or availability. For battery warranty, call the number listed on
the battery for further instructions.
This Warranty Policy does NOT cover damage caused by: shipment, misuse of unit (includes operation beyond
Factory established limits, loads, and/or specifications), or failure to properly service and maintain the unit in
accordance with the Company’s manuals or Factory Service Bulletins. Custom Equipment, Inc. DOES NOT
accept any responsibility for alterations or modifications to the unit, or, damages caused by any natural
disasters (such as fire, flood, wind and lightning).
THE PREVIOUS WARRANTY STATEMENT IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
If field repair or parts replacement is necessary on any warranted components, Custom Equipment, Inc. will
reimburse Authorized Dealers for direct labor costs incurred according to the Company’s current authorized
Field Service Rate (FSR) and/or any established
‘Flat Rate Guides’
. Custom Equipment does not pay labor on
any consumable items such as batteries, brakes, or tire wear. In no event shall the Company be liable for any
indirect, incidental, consequential, or special damage (including without limitation to loss of profits, loss of
revenue, cost of capital, cost of substitute equipment, downtime, examination fees, claims of third parties,
and injury to person or property) based upon any claim of breach of warranty, breach of contract,
negligence, strict liability in tort, or any other legal theory. This limited warranty statement recognizes the risks
and limitations of product failure between Custom Equipment, Inc. and the Buyer.
This written warranty is also understood to be the complete and exclusive agreement between the parties,
superseding all prior agreements, oral or written and all other communications between the parties relating to
the subject matter of this warranty. No employee, agent or distributor of the Company, or any other person is
authorized to state or imply any additional warranties on behalf of the Company, nor to assume for the
Company any other liability in connection with any of its products, unless made in writing, dated, and signed
by an officer of the Company.
Part #SUPO-613
REV E
Page 38 of 38
