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Please check the details below before contacting Technical Support for repair or service.
If you need additional information, please contact the local customer care center or visit www.hurom.com.
When applying for after-sales service, please have the manufacturer’s serial number or bar code available.
THE APPLIANCE DOES NOT WORK.
make sure the power cord is properly plugged in.
Check if the hopper is assembled properly.
If the hopper has not been locked into place, the appliance will not operate for safety reasons.
Check if the appliance has been assembled according to the directions given in the manual.
Refer to the assembling instructions in the manual or consult with a local Customer Care Center for additional assistance.
THE HOPPER DOES NOT OPEN.
Is there lot of pulp left inside the chamber?
Press [ON] button to expel excess pulp.
Have you placed any foreign substances or solid objects such as hard seeds in the juicer?
Press the [Reverse/REV] button to bring the foreign objects back up toward the hopper chute.
do noT attempt to open the hopper by force. If the issue is not resolved after following the above process, contact the local Customer
Care Center.
THE APPLIANCE STOPS DURING NORMAL OPERATION.
Have you put in heavy loads or large pieces of ingredients into the appliance?
Read page 12 of the manual and follow the guideline for using
[Reverse/REV] button.
If the issue is not resolved after following the above process, contact the local Customer Care Center.
THERE ARE FINE LINES OR SCRATCH MARKS ON THE PRODUCT.
These are molding marks resulting from the normal manufacturing process. This is a normal product and there is no problem for use.
JUICE LEAKS OVER THE bASE.
Is extraction seal inserted properly?
Juice could leak out when the extraction seal is loose or has not been inserted properly. Push the extraction seal all the way for a tight seal.
Juice is still leaking even with the extraction seal inserted correctly.
Overloading may be the problem. If the chamber is overloaded with ingredients, the extraction seal may be pushed out of position, allowing the juice to
leak out through the gap. Always juice small, manageable amount of ingredients at a time and avoid processing heavy loads.
THE CHAMbER SHAKES WHEN SqUEEzING.
Slight shaking may be caused by the motor.
Depending on the texture of the ingredient, there may be slight to more pronounced shaking of the appliance.
There is some level of shaking when the auger is rotating. This is a normal occurrence and not a malfunction.
Hard ingredients (e.g. carrot, potato, radish, beet, etc.) may cause more shaking than soft ingredients.
TROUbLESHOOTING
SPECIFICATIONS
PRoduCT namE
modEl namE
RaTEd VolTagE
RaTEd fREquEnCy
RaTEd PoWER
ConSumPTIon
RPm (REVoluTIonS
PER mInuTE)
CoRd lEngTH
moToR
fuSE
WEIgHT
ouTWaRd
dImEnSIonS
RaTEd
oPERaTIng HouR
Hurom Slow Juicer
HH Series
230-240 V
50 Hz
150 W
70 rpm
1.4 m
Single-phase induction motor
250 V 5 A
6.1 kg (13.4 lb)
Width 167 mm
Length 237 mm
Height 398 mm
Less than 30 minutes
Product name
Important: To better protect your purchase, fill out and mail this form to a local distributor where you purchased the ap-
pliance and keep the original receipt.
This certifies that the Hurom Slow juicer is covered under warranty by
to be free from defects in material
construction and workmanship.
Hurom provides warranty for ten (10) years for the motor and two (2) years for other parts from the date of purchase by
the original purchaser. coverage is valid only with proof of purchase from an Authorized Local Distributor. (No international
warranty available)
This warranty does not apply to damages caused by accident, misuse, abuse, commercial use, alteration, failure to fol-
low operating instructions, or damage caused by parts or service unauthorized by
. Damages caused by
transportation must be claimed with carrier.
disclaims all responsibilities for consequential damages from incidental losses caused by use of this
appliance.
For service and assistance with technical difficulty, please contact our local customer care center.
manufacture’s
serial number
Supplier
address
model name
date of purchase
Customer name
WARRANTY
Manufacture :
Hurom webpage : www.hurom.com
