41790-01
14
Air Purifier Maintenance
15
41790-01
Troubleshooting
Technical Support
If you have any additional questions or problems with your Hunter air purifier, please
call 1-888-830-1326 from 8:00 am to 5:00 pm Central Time or contact us over the
Internet at www.hunterfan.com.
1. No display or operation.
2. Keypad does not work.
3. Erratic Display or Op-
eration.
4. Filter and/or Pre-filter
Indicator is Flashing.
5. Cleanable Filter and/or
Carbon Pre-Filter Life
Counter is flashing 0%.
6. Unit has reduced air
flow or increased noise.
7. Remote is not working
properly.
Problem
Solutions
• Confirm that the unit is plugged in.
• Check the installation of the front grill.
• Reset the air purifier. (See Resetting the Air Purifier
on pg. 10.)
• Key pad has been locked to prevent accidental
changes to the programs. (See Keypad Lock on pg.
9 to unlock the key pad.)
• Reset the air purifier. (See Resetting the Air Purifier
on pg. 10.)
• The Filter and/or Pre-Filter Life Counters have
reached the estimated usage times. Check and
replace or clean filters if needed. (Refer to Filter and
Pre-Filter Counters on pg. 9.)
• The Filter and/or Pre-Filter Life Counters have great
-
ly exceeded the estimated usage times. Replace or
clean the corresponding filters.
• The filter is clogged and should be cleaned. (Refer
to Cleaning the Filter on pg. 12.)
• Be sure that the remote is facing the air purifier
when pressing the key.
• Check the batteries. (Refer to Remote Operation on
page 8.)
Obtaining Replacement Filters
To obtain replacement filters for your air purifier, first determine your model number
by looking at the information label on the back of the air purifier. The model number
will be listed on the label. Then, call 1-800-4HUNTER for your nearest retailer or
Hunter Customer Service at 1-800-313-3326 (CAN 1-866-268-1936) to order directly.
To order online, visit our Website at www.hunterfan.com. To ensure that you obtain
the correct filters, please find your model number below that specifies the correct
replacement filters.
Hunter Air Purifier Model No.:
......................30755 30756 37755
Pre-Filter Replacement Model No.:
.............30901 30901 37901
