HumanTechnik Earis Set, User Manual

Page: 44 / 136

44 English
Troubleshooting
Symptoms Cause Solution
Charging status LEDs
do not light up, de-
spite batteries insert-
ed in the transmitter
charging stations. The transmitter is with-
out power from the
power supply unit. Check that the power
supply unit is properly
connected and that
the mains electricity
outlet is working prop-
erly.
Charging status LED
does not light up, de-
spite a battery being
inserted. No contact between
battery and charging
station in the transmit-
ter. Insert the batteries cor-
rectly and completely
into the transmitter.
Check if the contact
areas are clean.
Charging status LED
for the receiver does
not light up, despite
the receiver being put
in the charging dock. No contact between
the receiver battery
and the charging dock
of the transmitter. Make sure that the
receiver is correctly
placed in the charging
dock.
The receiver does not
work, no sound trans-
mission. No battery placed in
the receiver. Insert the battery in the
receiver.
The transmitter is not
or not properly con-
nected to the TV- or
stereo set. Check the cables and
connectors between
the transmitter and the
audio source.
The TV- or stereo set is
not switched on or the
output has not been
configured properly. Switch the audio
source on or check the
settings.
The pairing has been
lost Pair the transmitter
and the receiver again.
The receiver does not
work, no sound trans-
mission. The receiver is not
switched on.
(Pocket Version) Switch the receiver
on, using the ON/OFF
switch on the side of
the device.
(Pocket Version)
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