•
The modem must be commissioned.
•
The modem must be connected to the customer's computer (next step).
•
The customer's computer must be configured for DHCP.
Connecting the satellite modem to the customer’s computer
1.
Use an Ethernet cable to connect the satellite modem to the customer's
computer as shown in Figure 37.
a.
Disconnect the Ethernet cable from your laptop computer. The Ethernet
cable is already connected to the LAN port on the rear panel of the
satellite modem.
b.
Connect the Ethernet cable to the LAN port on the PC or other device as
shown in Figure 37.
Note:
If the customer wants to connect the modem to a router, do not
connect the router until activation is complete.
Figure 37: Connecting the Ethernet cable to the customer’s computer
Activation procedure
The customer activates the HughesNet service. A summary of the activation process
is provided here, so that you will know what the customer should expect. This
summary description is not a complete description of the activation process, and it
does not show all the screens the customer will see during service activation. The
screens that follow give you an idea of what to expect during service activation.
Ask the customer to do the following:
1.
Navigate to the System Control Center home page.
2.
Click the
Service
Activation
link as shown in Figure 36.
3.
The
Welcome HughesNet Member!
screen appears as shown in Figure 38.
Chapter 8 • Activating the HughesNet service
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