Corrective action
Explanation
State name
State code
1.
Latitude and/or longitude entered during installation may be incorrect. Verify and re-install.
2.
Transmit cable from modem to antenna may be bad or disconnected. Verify and correct as necessary. Modem will
keep retrying.
3.
Radio may be unable to transmit. Replace it. If any changes are made to the antenna, it may become mis-pointed,
so re-point it.
Transient – No action is necessary.
Modem is in commissioning phase.
Modem is registering with the NOCC.
Registering ST
16
See
Table 5: Reasons for registration
on page
36.
Modem is in commissioning phase:
registration with the NOCC has failed.
ST Registration Failure
17
Transient – No action is necessary.
Modem is in commissioning phase;
modem is waiting for capacity keys
from the NOCC.
Waiting for Capacity
Keys
18
Transient – No action is necessary.
Modem is in commissioning phase;
modem is reconciling profiles with the
NOCC.
Reconciling Profiles in
Commissioning
19
Transient – No action is necessary.
Modem is in commissioning phase
and is downloading operational
software.
Downloading Operational
Software
20
Note: State codes 1 – 20 appear only while the modem is being installed or during a hard reboot (resulting from power
being removed and then restored).
Operational phase
Transient – No action is necessary.
Modem is starting up in operational
phase.
Starting Up in Operation
21
Transient – No action is necessary.
Modem is in operational phase.
Downlink has been established; that
Downlink Established in
Operational
22
is, beacon is being tracked and
transmission information packets are
being received.
Transient – No action is necessary.
Modem is in operational phase and is
waiting for indirect and direct
management packets.
Waiting for MIPs in
Operational
23
Transient – No action is necessary.
Modem is in operational phase.
Profiles are being distributed to
various subsystems.
Reconciling Profile in
Operational
24
Steady state – No action is necessary.
Modem is fully operational.
Fully Operational (normal
operation)
25
Error codes
Verify cabling and pointing. If antenna
has moved or been disturbed, re-point
it.
Rx cable connectivity tests have
failed.
Rx Connectivity Down
26
Verify cabling and pointing. If antenna
has moved or been disturbed, re-point
it.
Modem is unable to track beacon.
No Beacon
27
69
Chapter 8
HN9000 Satellite Modem Installation Guide
1037576-0001 Rev. A
Summary of Contents for HN9000
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