Hughes HN7700S Installation Manual Download Page 93

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Appendix B • Updating the router software

1037753-0001 Revision A

LAN or High-Speed Internet heading. If it does not, the
network is not installed correctly.

3. Right-click the

Local Area Connection-NIC Card

icon that

represents the terminal network connection and select

Properties

The Local Area Connection-NIC Card Properties

dialog appears as shown in Figure 70.

Figure 69: Network Connections - Windows Vista

Note:

If a red X appears next to the Local Area Connection

icon, check your connections. You cannot successfully
configure TCP/IP properties if the red X is present.

Note:

Depending on your security settings, a popup User

Account Control message may appear, requesting that you
confirm the action before proceeding. Click

Continue

proceed.

Summary of Contents for HN7700S

Page 1: ...1037753 0001 Revision A May 19 2008 HN System Terrestrial Broadband Router Installation Guide Model HN7700S ...

Page 2: ...ness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes Hughes...

Page 3: ...ry Types of warnings used in this manual This section introduces the various types of warnings used in this manual to alert you to possible safety hazards WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury CAUTION Indicates a ...

Page 4: ... Important safety information iv 1037753 0001 Revision A ...

Page 5: ...equired for installation 6 Confirming installer PC and site requirements 6 Customer site requirements 7 Chapter 3 Assembling and connecting the HN router hardware 9 Using the pedestal base 9 Attaching the base 10 Removing the base 10 Selecting the router location 11 Connecting the power supply 11 Connecting an AC DC power supply 12 In line units 12 Connecting a DC DC power supply 13 Chapter 4 Conn...

Page 6: ...ter 6 Verifying the installation and commissioning 37 Verifying the terrestrial link 37 Verifying the download status 38 Completing the process 40 Chapter 7 System Control Center 41 Internet browser settings 41 Accessing the System Control Center 43 The System Control Center home page 43 System Control Center buttons and indicators 44 System Status button 45 Other System Control Center buttons 46 ...

Page 7: ...g a computer to support DHCP 69 Windows Vista 69 Windows XP 72 Windows 2000 75 Appendix B Updating the router software 77 Saving the utility on the installer laptop 77 Configuring TCP IP properties on the installer laptop 78 Windows Vista 78 Windows XP 81 Windows 2000 84 Updating the fallback bin file 86 Troubleshooting 87 Appendix C Disabling a Web browser s proxy connection 89 Internet Explorer ...

Page 8: ...el 102 Front panel LEDs 103 Navigating the user interface 103 Navigating using keystrokes 105 Connecting the ADTRAN 106 Logging in 106 System Info menu 107 Configuring the ADTRAN 107 DS0 mapping 112 Confirming connectivity 115 Appendix F Siemens 4100 4101 DSL Modem 117 Minimum system requirements 117 Siemens 4100 4101 shipping carton 117 Items required for installation 117 Installation overview 11...

Page 9: ...onfirmation 24 14 Terrestrial Broadband Setup screen 25 15 Auto selection Service Parameters 25 16 Auto selection Service Parameters selecting the NAP 26 17 Select Service Parameters for T 1 27 18 Auto selection T 1 NAP verification screen 28 19 DSL NAP verification 28 20 Auto selection DSL Configuration Parameters 29 21 T 1 Configuration Parameters 29 22 Sample Configurations Parameters verificat...

Page 10: ...lem Statistics selection 52 46 Help welcome page 53 47 Help Introduction page 54 48 Frequently Asked Questions page 54 49 Advanced page 55 50 Icon link to Advanced Pages 56 51 Advanced page showing sub menu 56 Chapter 8 52 Verifying that the VADB profile is loaded 59 53 VADB cable connections 61 54 VADB connections with protection module 62 55 Connecting the protection module to the terminal 63 56...

Page 11: ...dows XP 83 75 Network and Dial up Connections Windows 2000 84 76 Local Area Connection Properties Windows 2000 85 77 Internet Protocol Properties Windows 2000 85 78 Entering the router s IP address 86 Appendix C 79 Selecting the Connections tab 90 80 Accessing LAN settings 90 81 Accessing proxy settings Netscape 91 Appendix D 82 IPoS symbol 96 Appendix E 83 ADTRAN 600R front 100 84 ADTRAN 600R bac...

Page 12: ... DS0 port 114 101 Mapping multiple DS0s 114 102 Log out screen 115 103 Ping Far End IP address 115 Appendix F 104 Installation icon 119 105 Searching for device 120 106 Ready message 120 107 Downloading Firmware 121 108 Rebooting Device message 121 109 Installation complete 122 ...

Page 13: ...pter 1 1 Specifications for the HN router 2 Chapter 3 2 Available power supplies for the HN router 11 Chapter 8 3 HN router LED appearance during VADB operation 66 Appendix D 4 HN7700S standards compliance 93 Appendix E 5 ADTRAN front panel LEDs 103 ...

Page 14: ... Tables xiv 1037753 0001 Revision A ...

Page 15: ...tallers Installer trainers who prepare separate instructions for the installers Call center operators who respond to customers calls Call center trainers who train call center operators This manual is intended for use in the United States and Canada Certain information may vary depending on the customer s location This manual identifies such differences where applicable In this guide the term HN r...

Page 16: ... the Network Operations Center It also has an an internal modem with telephone jack to support the Virtual Private Network Automatic Dial Backup VADB feature Router specifications Table 1 lists the specifications for the HN router Figure 1 HN router Table 1 Specifications for the HN router Weight 2 4 lb 1 089 kg Width 1 7 inch 4 32 cm 4 5 inch 11 43 cm with pedestal base Height 9 5 inch 24 13 cm 9...

Page 17: ...pendix F Siemens 4100 4101 DSL Modem on page 117 Safe operating temperature range 5 to 40 C Above 5000 ft altitude reduce maximum temperature by 1 C per 1000 ft Safe operating humidity range 5 to 95 non condensing Safe altitude 10 000 ft Cooling method Convection Main processor 300 MHz Main memory 64 Mbyte Flash memory 16 Mbyte Protocol support TCP IP Transmission Control Protocol Internet Protoco...

Page 18: ...100 4101 DSL Modem Installation overview on page 118 Installing the modem on page 119 2 Preparing the router for installation Chapter 2 on page 5 3 Assembling the HN router Chapter 3 on page 9 4 Connecting the router to the transport device Chapter 4 on page 15 5 Commissioning the HN router Chapter 5 on page 19 6 Verifying the installation commissioning and connections Chapter 6 on page 37 Contact...

Page 19: ...hipping cartons contain the equipment necessary for installation Before beginning the installation make sure you have all of the items shown in Figure 2 on page 6 and any other materials you may need Note Install your trasport device before installing the HN router The appendices listed below give the installation instructions for the trasport devices Appendix E ADTRAN Total Access 600R on page 99...

Page 20: ...rements Ethernet enabled network interface card NIC and Ethernet cable Windows Vista Windows XP or Windows 2000 operating system with DHCP configured to automatically obtain IP addresses See Appendix A Configuring a computer to support DHCP on page 69 Figure 2 HN router components Items provided in the remote terminal shipping carton Items provided by the installer Cat 5 Ethernet cable Power suppl...

Page 21: ... XP Windows 2000 MAC 10 1 and higher Processor Vista PC 800 Mhz or faster All other PCs Pentium II 333 Mhz or faster MAC 300 Mhz or faster Memory Vista PC 512MB or 1 GB RAM depending on version All other PCs 128MB RAM MAC 128MB Free hard drive space PC 100MB MAC 150MB A functioning 10 100 BaseT Ethernet interface installed on at least one computer The customer must provide a power strip or surge p...

Page 22: ...ource until you are instructed to do so CAUTION Do not block any ventilation openings Do not install near heat sources such as radiators heat registers ovens stoves or other apparatus including amplifiers that produce heat Recommended ventilation space around the top and sides of the router assembly is approximately 6 inches Ventilation is necessary to avoid overheating ...

Page 23: ...ed rack The pedestal base ensures that the HN router receives proper ventilation Use it to mount the HN router in a vertical position Note Refer to the following appendices for assembly directions for transport devices Appendix E ADTRAN Total Access 600R on page 99 Appendix F Siemens 4100 4101 DSL Modem on page 117 The router and the transport device must be fully assembled to make all the hardwar...

Page 24: ...re 3 2 Starting with the router bottom about inch from the bottom of the pedestal base slide the router into the base until the router locks into position Removing the base If you need to remove the router from the pedestal base 1 Pull the release tab on the bottom of the base down See Figure 3 2 Slide the base away from the router Figure 3 Attaching the router to the pedestal base ...

Page 25: ...her apparatus including amplifiers that produce heat Leave 6 inches of space around the top and sides of the router to ensure ventilation and prevent overheating CAUTION Always use the power supply provided with the system The HN router s performance may suffer if the wrong power supply is used If the HN router is installed outside the United States or Canada observe the power standards and requir...

Page 26: ...rd to the DC IN port on the router as shown in Figure 5 on page 13 3 For an AC DC power supply make sure a suitable surge protector is available for the router Do not connect the AC power cord to the surge protector at this time Wait until you are ready to observe the router s LEDs upon power up Figure 4 AC DC power supply CAUTION The following apply if you use an AC DC power supply The input must...

Page 27: ...o the DC IN port on the HN router 2 Assemble the input power cable according to the wiring diagram included in the cable kit Connect the input power cable to the DC power source but do not connect the input power connector to the power supply at this time Figure 5 DC DC power supply Note The input cable kit is included in the power supply kit The cable kit contains an input power connector connect...

Page 28: ...Chapter 3 Assembling and connecting the HN router hardware 14 1037753 0001 Revision A ...

Page 29: ...ing up and observing the router LEDs on page 16 Connecting the cables to a modem transport device To connect the modem transport device 1 Connect the installer PC to LAN 1 with an Ethernet cable 2 Connect the modem to LAN 2 of the router with an Ethernet cable 3 Make sure that neither the router nor the customer s computer are connected to an Ethernet router or switch 4 Connect the power cables No...

Page 30: ...he T 1 transport 1 Connect the installer PC to LAN 1 with an Ethernet cable 2 Use an Ethernet cable connected to the T 1 s 10 100 Base T port to LAN 2 of the HN router 3 Connect the power cables Powering up and observing the router LEDs Power up the remote terminal and watch the LEDs for normal operation as follows Figure 6 Connecting the cables Note Ensure the modem has been configured properly p...

Page 31: ... power is applied to the HN router or after the HN router is reset the LEDs light up in the following order indicating normal operation 1 All LEDs light up for sec 2 The power LED lights up and remains on indicating the remote terminal is powered up 3 The LAN LED lights up within 30 sec indicating that LAN connectivity is detected 4 The power LED blinks indicating that the router is not commission...

Page 32: ...N router and the LAN port is not connected Flashing Operating normally Transmit WAN Solid blue Operating normally Off No physical connectivity to the WAN port Flashing Receiving data Intermittent flashing Indicates a problem Receive PPP IP Solid blue Operating normally Off PPP connectivity failed or unable to reach default gateway Flashing Data is received or transmitted System Solid Blue Operatin...

Page 33: ... Verify the transport device is connected to the HN router s LAN2 port The appendices contain instructions for connecting the HN router to the various transport devices Refer to Connecting the cables to a modem transport device on page 15 or Connecting the cables to a T 1 transport device on page 16 for instructions on how to connect the cables If the HN router does not assign the IP address 192 1...

Page 34: ...ceived the HN router in the installation package it is in the default VSAT mode To use it as a router you must change the mode from VSAT mode to router mode To change the mode use the Advance Commissioning Options link on the System Control Center page To access the System Control Center page 1 Start a Web browser on your laptop Type http 192 168 0 1 fs advanced advanced html in the browser s addr...

Page 35: ...ision A 21 4 Click Advanced Commissioning Options as shown in Figure 8 5 The Broadband Satellite Setup screen displays as shown in Figure 9 6 Click the Mode Change link This initiates the process to change the mode from VSAT to router Figure 9 Setup screen ...

Page 36: ... Broadband Setup screen is the Terrestrial Broadband Commissioning start page It is your entry point to commissioning the HN router and uploading the configuration file It contains three links Registration Installer Config File Upload Mode Change You will not use the Mode Change link since you have already changed the mode to router mode Using the Mode Change link at this time will change the mode...

Page 37: ...1 Click the Config File Upload link The Configuration File Upload screen displays as shown in Figure 12 2 Click the Browse button to locate the terr cfg file on the installer laptop Figure 11 Terrestrial Broadband Setup page Figure 12 Configuration File Upload screen ...

Page 38: ... to the SCC home page Commissioning by auto selection Commissioning by auto selection is the preferred method of commissioning the HN router By selecting this option the commissioning parameters are automatically configured based on the network access provider NAP chosen Selecting and verifying the NAP To select the network access provider 1 At the Terrestrial Broadband Setup screen as shown in Fi...

Page 39: ... Commissioning the HN router 1037753 0001 Revision A 25 2 The NAP Service Parameters screen displays as shown in Figure 15 Figure 14 Terrestrial Broadband Setup screen Figure 15 Auto selection Service Parameters ...

Page 40: ...providers appears 4 Select the appropriate service provider from the list Refer to your work order for the correct service provider 5 Figure 16 shows the drop down list with the ADSL provider highlighted for selection Figure 17 on page 27 shows a T1 provider selected Figure 16 Auto selection Service Parameters selecting the NAP ...

Page 41: ...of Service Parameters screen displays as shown in Figure 18 Figure 17 Select Service Parameters for T 1 Note If you are instructed to commission by manual entry click the check box for Enter service parameter manually Refer to Commissioning by manual entry on page 33 for the manual entry work flow ...

Page 42: ...rameters are correct 9 Click Next Entering and verifying configuration parameters Figure 20 shows a sample Configuration Parameters screen for a DSL NAP Figure 21 on page 29 illustrates the parameters for a Figure 18 Auto selection T 1 NAP verification screen Figure 19 DSL NAP verification ...

Page 43: ...sion A 29 T1 provider Your screen may differ depending on the NAP selected 1 Use your work order to enter the appropriate values for the fields displayed Click Next Figure 20 Auto selection DSL Configuration Parameters Figure 21 T 1 Configuration Parameters ...

Page 44: ...meters screen displays as shown in Figure 22 3 Verify the information is correct 4 Click Next Completing the commissioning process The system displays a confirmation message on the Terrestrial Broadband Confirmation screen as shown in Figure 23 Figure 22 Sample Configurations Parameters verification screen ...

Page 45: ...transport device to the LAN2 port on the HN router Connect the laptop to the LAN1 port on the HN router Click the Restart button Once the HN router comes back up it is operating in Router Mode The SCC Home page IP address changes from 192 168 0 1 to 192 168 5 1 Access the SCC Home Page by opening your Web browser and typing 192 168 5 1 in the address bar The system displays the HN router home page...

Page 46: ...Revision A If the SCC home page does not renew 1 Open a command prompt or window on the installer PC Type ipconfig renew 2 Press Enter The system displays the following message Figure 24 Router System Control Center home page Figure 25 IP address assigned ...

Page 47: ... this information Follow the procedures from the beginning of this chapter until you are requested to select the NAP as illustrated in Figure 26 Selecting and verifying the NAP On the Service Parameters screen enter data as follows 1 Click the down arrow for the Service box 2 Click to select the NAP from the list 3 Click the checkbox to select Enter service parameter manually field 4 Click the dow...

Page 48: ...e 27 8 Verify the NAP information is correct 9 Click Next Entering and verifying the configuration parameters A sample Manual Configuration screen displays as shown in Figure 28 10 Enter the information for the fields as instructed Figure 27 Manual entry Verification of Service Parameters Figure 28 Manual entry Manual Configuration screen ...

Page 49: ... 1037753 0001 Revision A 35 11 Click Next 12 A Verification of Configuration Parameters screen displays 13 Verify the information is correct and click Next Refer to Completing the commissioning process on page 30 to complete the procedure ...

Page 50: ...Chapter 5 Commissioning the HN router 36 1037753 0001 Revision A ...

Page 51: ...Verifying the terrestrial link on page 37 Verifying the download status on page 38 Completing the process on page 40 Verifying the terrestrial link Use the System Control Center and the Advanced pages to verify commissioning To verify that the Terrestrial Link is successful use the following steps to access the Advance Page 1 Navigate to the Advance Page 2 Click the General link in the left frame ...

Page 52: ...estrial Link with a status of established Verifying the download status Once the terrestrial connection comes up the HN router proceeds to download the latest software and parameters Use the following procedure to view the download progress 1 Navigate to the Advanced Page 2 Click the Installation link in the left frame to expand it 3 Click the SDL Monitor link Figure 29 Summary page ...

Page 53: ...gress of the download The HN router restarts and loads the new parameters and software when all the files are delivered To verify the status 1 Navigate to the SCC home page at 192 168 5 1 2 Click the System Status button 3 The Software Download Status on the System Status page is set to Download Complete as shown in Figure 31 Figure 30 SDL Monitor page Figure 31 System Status page ...

Page 54: ...1037753 0001 Revision A Completing the process When you have verified the download is complete and commissioning of the HN router is successful Perform site sign off tests Disconnect your laptop from the HN router Connect the customer s equipment to the router ...

Page 55: ...e on page 47 WAN Info page on page 49 System Info page on page 50 Additional Home Page links on page 51 System Status on page 51 Diagnostic Utilities on page 51 Help page on page 52 Help page links on page 53 Advanced Pages on page 54 Internet browser settings It is important that your Internet browser displays the most current system information for the system Control Center To ensure the browser...

Page 56: ...porary Internet Files box click Settings as shown in Figure 32 5 The Settings screen displays 6 Click the Every visit to the page box as shown in Figure 33 7 Click OK to store your settings and close the screen Figure 32 Selecting settings option Figure 33 Settings screen ...

Page 57: ...m Control Center home page appears as shown in Figure 34 The System Control Center home page The System Control Center also referred to as the Home page or the Main page is the central portal to all other pages The HN router s System Control Center contains links to groups of configuration and statistical information The HN router Web interface is divided into two sections Main pages and Advanced ...

Page 58: ... appear at the top of every page except the Advance pages System Status LAN Info WAN Info System Info If you click any of these buttons the page associated with that button opens For example click the LAN Info button to see the LAN Info page Below the top frame is the link What do these controls mean as shown in Figure 36 Click the link to open a pop up window that gives an explanation of the butt...

Page 59: ...s access to the System Status page which displays general status information If the System Status indicator button is green and OK appears below it as shown in Figure 35 the the router is operating properly If the indicator button is yellow as shown in Figure 38 the system status is Degraded This could indicate that the Web Acceleration feature is not functioning or that the router is in VADB mode...

Page 60: ...nfiguration of the LAN LAN1 port It also displays the statistics about the traffic through the LAN port WAN Info shows the configuration of the WAN LAN2 port It also displays the statistics about the traffic through the WAN port System Info provides basic system configuration information about the HN router The System Status page Figure 40 shows the System Status page A description of the fields o...

Page 61: ...d performance on the router IPSec Tunnel Status WAN Status Indicates the current status of the Wan interface Other possible statuses that may display include Web Acceleration and Virus Detection LAN Info page Figure 41 shows the LAN Info Page The LAN Info page gives information about the configuration of the LAN LAN1 port and maintains the statistics about the traffic through the LAN port Click th...

Page 62: ...Chapter 7 System Control Center 48 1037753 0001 Revision A Figure 41 LAN Info page ...

Page 63: ...igure 42 shows the WAN Info page WAN Info shows the configuration of the WAN port and maintains statistics about the traffic through the WAN port Click the Clear WAN Statistics button to refresh the screen and populate with the most current statistics Figure 42 WAN Info page ...

Page 64: ...basic system configuration information for the HN router The page is divided into two sections The HN router Info section contains identifying information for the router such as the Site ID and Serial Number The Software Configuration section displays NAT DHCP and Firewall information if these options are enabled Figure 43 System Info page ...

Page 65: ...des access to system status information View System Status provides access to the System Status page which gives general status information See System Status on The System Status page on page 46 View LAN Info provides LAN information Refer to the LAN Info page on page 47 for details View WAN Info provides WAN information Refer to the WAN Info page on page 49 Diagnostic Utilities The Diagnostic Uti...

Page 66: ...a specific hourly time frame The user selects the problem and time frame from drop down lists to view the statistics needed as shown in Figure 45 Help page The System Control Center s Help Welcome page Figure 46 contains information to help the user get started in using the HN router how to configure and optimize Terrestrial Broadband Services contact information if the user needs assistance and o...

Page 67: ...The Help Welcome page as shown in Figure 46 contains links to assist the user in learning more about the Terrestrial Broadband services and how to troubleshoot problems is they occur The links on this page are Introducing the HN7700S R Frequently Asked Questions Terrestrial Broadband Glossary Contact Information Figure 46 Help welcome page ...

Page 68: ...Frequently Asked Questions pages respectively Advanced Pages The Advanced Configuration and Statistics pages also known as the Advanced Pages contain detailed information about the HN router such as statistics logs status and operating parameters Figure 47 Help Introduction page Figure 48 Frequently Asked Questions page ...

Page 69: ...utomatic Dial Backup VADB Accessing the Advanced Pages You can access the Advanced Pages using either of the following methods Figure 49 Advanced page Note The Advanced Pages provide access to critical configuration parameters and other functions Do not use these pages unless you are a qualified technician who thoroughly understands how the terminal operates or unless an Installer Support represen...

Page 70: ...to the Advanced Pages Type 192 168 5 1 fs advanced advanced html in the browser s address bar and press ENTER Expanding and collapsing menus To expand the Advanced Menu on the left side of the screen to show additional selections click the sign next to a menu item To collapse menu entries click the sign next to a menu item Figure 50 Icon link to Advanced Pages Figure 51 Advanced page showing sub m...

Page 71: ...ades below an acceptable threshold The HN router contains an internal modem to support VADB functionality The HN router connects to a national network of dial access numbers which are known as a Point of Presence POP Each POP acts as a Virtual Private Network VPN entry point into the customer s network or the Internet The HN router sends packets through the POP to the Network Operations Center NOC...

Page 72: ...ust use a phone handset to dial the VADB access phone number For details refer to Testing the telephone line on page 60 The telephone cable must be plugged into the TEL LINE port on the HN router and a telephone jack or splitter In some countries a converter may be required to connect the cable to the phone jack Installing VADB Installing VADB consists of the following tasks Verifying that the VAD...

Page 73: ...nd commissioned follow these steps to verify that the VADB profile is loaded 1 Access the Advanced Configuration and Statistics pages shown in Figure 52 by typing 192 168 0 1 fs advanced advanced html in the browser address bar and pressing ENTER 2 From the Advanced Menu VADB section click Config Show as shown in the figure below Figure 52 Verifying that the VADB profile is loaded VADB access phon...

Page 74: ...to the Internet if necessary Testing the telephone line Follow these steps to test the telephone line to which the HN router will be connected 1 Connect a telephone handset to the telephone jack or splitter 2 Dial the VADB access phone number listed in the prim phone_num field 3 Listen for modem tones which indicate the connection is being established between the access number and the handset If y...

Page 75: ...fer to Figure 53 and follow these steps 1 Connect one end of the modem cable to the TEL LINE port on the HN router 2 Connect the other end of the modem cable to a telephone jack or to a splitter if other devices share the telephone line In some countries a converter may be required to connect the cable to the phone jack 3 If you use a splitter connect the splitter to a telephone jack with a conver...

Page 76: ...d telephone network PSTN telephone line The protection module is a high speed electronic circuit protector that provides both over voltage and over current protection The module includes a short telephone cable that connects to the telephone line port on the HN router and a grounding cable with a ring terminal that connects to the HN router backplane as shown in Figure 54 Figure 54 VADB connection...

Page 77: ... SAT IN terminal post Figure 55 Connecting the protection module to the terminal Short phone cable Ground cable Protection module Longer phone cable MODEM port LINE port HN7700S TEL LINE port T0155016 HN7700S backplane CAUTION Do not remove or loosen the factory installed hex nut on the HN router SAT IN port Use the hex nut supplied with the protection module kit to secure the ring terminal attach...

Page 78: ...er if other devices share the telephone line See Figure 55 7 If you use a splitter connect the splitter to a telephone jack Verifying VADB functionality Follow these steps to verify VADB functionality 1 Open a web browser on the installer PC 2 Access the System Control Center Advanced Pages by typing 192 168 0 1 fs advanced advanced html in the browser address bar and pressing ENTER 3 Verify that ...

Page 79: ...appears on the VADB Config Show page Figure 52 on page 59 If the client fails to ping the host the computer reports no packets received This indicates a problem with either the network hardware or configuration Check the LAN connections and refer to the instructions that were provided with the network hardware then retry the ping test LED appearance during VADB operation The System LED steadily fl...

Page 80: ...gure 52 on page 59 Table 3 HN router LED appearance during VADB operation LED Appearance Description LAN On solid LAN is connected and usable Blinking There is transmit or receive activity on the LAN Transmit LAN On OK Blinking Transmitting frames Off Condition preventing transmission Receive PPP IP On OK Blinking Receiving frames Off Condition preventing acquisition of outroute preventing receipt...

Page 81: ...er to the installation specification for instructions explaining how to change the access code required to obtain an outside telephone line or to change the area code 5 Complete the instructions in Verifying VADB functionality on page 64 to test VADB functionality 6 Contact Installer Support if the VADB issue is not resolved after completing steps 1 through 5 ...

Page 82: ...Chapter 8 Configuring the HN router for VADB backup 68 1037753 0001 Revision A ...

Page 83: ... come from the factory with DHCP enabled Therefore the computer must have DHCP enabled and set to obtain IP addresses automatically This appendix covers the following topics Windows Vista on page 69 Windows XP on page 72 Windows 2000 on page 75 Windows Vista 1 From the Windows desktop select Start Settings Network Connections A list of network adapters appears as shown in Figure 62 The Local Area ...

Page 84: ...click Properties The Local Area Connection NIC Card Properties dialog appears as shown in Figure 60 Figure 59 Network Connections Windows Vista Note If a red X appears next to the Local Area Connection icon check your connections You cannot successfully configure your system if the red X is present Note Depending on your security settings a popup User Account Control message may appear requesting ...

Page 85: ...checked as shown in the figure If NetBEUI is installed uninstall it 4 Highlight the appropriate Internet Protocol TCP IP connection Be careful not to uncheck the checkbox 5 Click Properties The Internet Protocol Properties dialog appears as shown in Figure 61 Figure 60 Local Area Connection Properties Windows Vista Figure 61 Internet Protocol Properties Windows Vista ...

Page 86: ...do so This ensures that the network settings are automatically reset Windows XP 1 From the Windows desktop select Start Settings Control Panel Double click the Network and Dialup Connections icon A list of network adapters appears as shown in Figure 62 The Local Area Connection icon must appear under the LAN or High Speed Internet heading If it does not the network is not installed correctly Note ...

Page 87: ...e that Client for Microsoft Networks and Internet Protocol TCP IP are installed and checked as shown in Figure 63 If NetBEUI is installed uninstall it 4 Highlight Internet Protocol TCP IP Be careful not to uncheck the check box Note If a red X appears next to the Local Area Connection icon check your connections You cannot successfully configure your system if the red X is present Figure 63 Local ...

Page 88: ...at both the Obtain an IP address automatically and Obtain DNS server address automatically options are selected If not select them 7 Click OK to close the dialog boxes and finish the configuration 8 Restart the computer even if Windows does not require you to do so This ensures that the network settings are automatically reset Figure 64 Internet Protocol Properties Windows XP ...

Page 89: ...own in Figure 65 The Local Area Connection icon must appear on the page If it does not the network is not installed correctly 2 Right click the Local Area Connection icon that represents the terminal network connection and select Properties from the popup menus The Local Area Connections Properties window appears as shown in Figure 66 Figure 65 Network and Dial up Connections Windows 2000 Figure 6...

Page 90: ...check box 5 Click Properties The Internet Protocol Properties window appears as shown in Figure 67 6 Ensure that both Obtain an IP Address Automatically and Obtain DNS Server Address Automatically are selected If not select them 7 Click OK to close the dialog boxes and finish the configuration 8 Restart the computer even if Windows does not require you to do so This ensures that the network settin...

Page 91: ...il message and is also available for download from the Hughes installation support Web site Contact Installer Support for the Web site address if necessary This appendix covers the following topics Saving the utility on the installer laptop on page 77 Configuring TCP IP properties on the installer laptop on page 78 Updating the fallback bin file on page 86 Troubleshooting on page 87 Saving the uti...

Page 92: ... properties for Windows Vista Windows XP and Windows 2000 operating systems Windows Vista 1 Connect the installer laptop to the router with an Ethernet cable 2 From the Windows desktop on the installer laptop select Start Settings Network Connections A list of network adapters appears as shown in Figure 69 The Local Area Connection NIC Card icon must appear under the Figure 68 Saving the Fallback ...

Page 93: ...Properties The Local Area Connection NIC Card Properties dialog appears as shown in Figure 70 Figure 69 Network Connections Windows Vista Note If a red X appears next to the Local Area Connection icon check your connections You cannot successfully configure TCP IP properties if the red X is present Note Depending on your security settings a popup User Account Control message may appear requesting ...

Page 94: ...figure If NetBEUI is installed uninstall it 5 Highlight the appropriate Internet Protocol TCP IP connection Be careful not to uncheck the check box 6 Click Properties The Internet Protocol Properties dialog appears as shown in Figure 71 7 Select Use the following IP address Figure 70 Local Area Connection Properties Windows Vista Figure 71 Internet Protocol Properties Windows Vista ...

Page 95: ...r laptop to the router with an Ethernet cable 2 From the Windows desktop on the installer laptop select Start Settings Control Panel then double click the Network and Dialup Connections icon A list of network adapters appears as shown in Figure 72 The Local Area Connection icon must appear under the LAN or Note You do not need to enter information in the Default gateway Preferred DNS server or Alt...

Page 96: ...tly 3 Right click the Local Area Connection icon that represents the Network adapter connecting the computer to the router and select Properties Figure 72 Network Connections Windows XP Note If a red X appears next to the Local Area Connection icon check your connections You cannot successfully configure TCP IP properties if the red X is present ...

Page 97: ...nstalled and checked as shown in Figure 73 If NetBEUI is installed uninstall it 5 Select Internet Protocol TCP IP Be careful not to uncheck the check box 6 Click Properties The Internet Protocol Properties dialog appears as shown in Figure 74 Figure 73 Local Area Connection Properties Windows XP Figure 74 Internet Protocol Properties Windows XP ...

Page 98: ...r laptop select Start Settings Control Panel then double click the Network and Dial up Connections icon A list of network adapters appears as shown in Figure 75 A Local Area Connection icon must appear on the page If it does not the network is not installed correctly 3 Right click the Local Area Connection icon that represents the network adapter connecting the computer to the router and select Pr...

Page 99: ...P IP are installed and checked If NetBEUI is installed uninstall it 5 Select Internet Protocol TCP IP Be careful not to uncheck the checkbox 6 Click Properties The Internet Protocol Properties window appears as shown in Figure 77 Figure 76 Local Area Connection Properties Windows 2000 Figure 77 Internet Protocol Properties Windows 2000 ...

Page 100: ...nd window on the installer laptop PC b Type ping 192 168 0 1 c Press ENTER If the ping test is successful continue with step 2 If the ping test fails refer to Troubleshooting on page 87 2 Navigate to the location on the laptop where you previously saved the Fallback Updater utility and its supporting files in Step 4 of Saving the utility on the installer laptop on page 77 3 Launch the Fallback Upd...

Page 101: ...b Type ping 192 168 0 1 c Press ENTER If the ping test fails verify that the Ethernet cable is securely attached to the installer laptop and router If the test still fails continue with step step 3 3 Verify that the installer laptop has an IP address of 192 168 0 2 If the address is incorrect or blank refer to Configuring TCP IP properties on the installer laptop on page 78 for instructions on how...

Page 102: ...e power cord back into the power source 6 Restart the Fallback Updater utility and repeat the instructions in Updating the fallback bin file on page 86 7 If you are unable to update the fallback bin file on the router after completing steps 1 though 6 contact Installer Support ...

Page 103: ... server The procedures may be used to configure the browser on your installer laptop PC or the customer s computer Users should be aware that it is rare to enable a proxy server Most users disable proxy servers This appendix covers the following topics Internet Explorer on page 89 Netscape on page 91 Internet Explorer To disable the proxy connection if you are using Internet Explorer 1 Turn the co...

Page 104: ... Figure 79 5 Click LAN Settings to access the dialog box shown in Figure 80 6 Click to remove the check mark from the box next to Use a proxy server for your LAN 7 Click OK 8 Close Internet Explorer 9 Relaunch Internet Explorer to enable the changes Figure 79 Selecting the Connections tab Figure 80 Accessing LAN settings ...

Page 105: ...sing Netscape 1 Turn the computer on 2 Open Netscape 3 Select Edit Preferences to access the Preferences window shown in Figure 81 4 In the Category window select Advanced Proxies 5 Select Direct connection to the Internet 6 Click OK 7 Close Netscape 8 Relaunch Netscape to enable the changes Figure 81 Accessing proxy settings Netscape ...

Page 106: ...Appendix C Disabling a Web browser s proxy connection 92 1037753 0001 Revision A ...

Page 107: ... the United States CAN CSA C22 2 No 60950 1 for Canada See additional information below EN60950 1 for the European Union Electromagnetic Interference EMI standards FCC Part 15 for the United States See additional information below ICES 003 for Canada Electromagnetic compatibility EMC standards EN301 489 12 for the European Union Telecommunications standards TIA IPoS See additional information belo...

Page 108: ...nside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs in Canada Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by ...

Page 109: ... part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party s name Hughes Network Systems LLC Address 11717 Exploration Lane Germantown MD 20876 Telephone 1 866 347 3292 Trade Name HUGHES Type of Equi...

Page 110: ...r 2003 and issued as Revision A in May 2006 FCC Part 68 This section applies to the HN7700S only Standards to which Conformity is declared FCC Part 68 Part 68 Compliance This equipment Two Way Hughes System Model Number HN router complies with Part 68 of the FCC rules and requirements adopted by the ACTA On the rear panel of this equipment is a label that contains among other information the produ...

Page 111: ...s the format US 5L4DT B1032021 The digits represented by the are the REN without the decimal point e g 00 is a REN of 0 0 For earlier products the REN is separately shown on the label Discontinuance of service This section applies to the HN7700S only If the Two Way Hughes System causes harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of s...

Page 112: ...tations The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement Documents The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipmen...

Page 113: ...st be equipped with the following to successfully install the ADTRAN 600R 32 MB RAM Pentium compatible 166 MHz or faster 12 MB of hard disk space Windows 98 or later operating system ADTRAN shipping carton The ADTRAN shipment includes the items listed below Make sure you have all the items before you install the unit The Total Access 600R unit with attached wallmount brackets The Total Access 600 ...

Page 114: ...wood screws Drill and drill bit set Flat head screwdriver medium Two Phillips head screwdrivers small medium Wire wrap gun optional 25 pair male amphenol cable customer connection Selected punch down block and tool Wallmount installation Decide on a location for the unit The unit needs to be mounted at or below eye level so that the LEDs are viewable Figure 83 ADTRAN 600R front Figure 84 ADTRAN 60...

Page 115: ...0R 1037753 0001 Revision A 101 Prepare the mounting surface by attaching a board typically plywood 3 4 to 1 thick to a wall stud Mounting to a stud ensures stability Avoid using sheetrock anchors as they may not Figure 85 LED positions ...

Page 116: ... s brackets and into the mounted board Supplying power Each unit includes an auto ranging 90 250 VAC 50 60 Hz power supply with a 3 prong removable cable Connect the power supply to a standard 120 VAC 60 Hz electrical outlet for proper operation ADTRAN front panel The front panel of the ADTRAN has 5 LEDs used to monitor the operation and activity of the unit They are LAN TX RX LAN LINK WAN STAT WA...

Page 117: ... 88 on Figure 87 ADTRAN front panel Table 5 ADTRAN front panel LEDs LEDs Color Indication LAN TX RX Off No traffic on the LAN Green blinking No data traffic on the LAN LAN LINK Off The physical link is down there is no Ethernet connection Green solid There is link integrity on the LAN WAN STAT Red solid T1 sync loss has occurred Yellow solid T1 is in yellow alarm Green solid The unit is not in ala...

Page 118: ...ws the session s current path in the menu structure Window panes There are two window panes the left and right panes The left pane shows the list of available sub menus The right pane shows the contents of the currently selected sub menu Navigation help Lists characters used for navigating the terminal menu Network status Indicates if the network is up or down Figure 88 Terminal menu window ...

Page 119: ...low outlines these keystrokes To do this Use this key Move from left pane to right pane Tab Enter Right Arrow Move from right pane to left pane Tab Escape Left arrow Backspace Move within each pane Up arrow Down arrow Left arrow Right arrow Notation Meaning More items are available Take an action Highlighted menu item Field allows data entry Underlined field Contains read only information To do th...

Page 120: ...een Logging in Login to the user interface as shown in Figure 89 1 Enter your username Press Enter 2 Enter your password Press Enter The System Info menu screen displays as shown in Figure 90 Refresh the screen CTRL R Restore factory default settings F Copy items to the clipboard C Paste the item stored in the clipboard P Save the current configuration to flash memory CTRL W Insert a new list item...

Page 121: ...ng Configuring the ADTRAN To begin configuring the ADTRAN 1 Select the System Config menu to set up the operational configuration for the ADTRAN 600R 2 Navigate to the Router menu as shown in Figure 91 Use this menu to configure the ADTRAN router parameters and view statistics 3 Use the down arrow to select Router from the main menu list as shown in Figure 91 Figure 90 System Info menu screen ...

Page 122: ... Access 600R 108 1037753 0001 Revision A 4 Press TAB to move to the right pane and select Config 5 Select the sign 6 Press Enter to display more options as shown in Figure 92 Figure 91 Router menu Figure 92 Config Interfaces ...

Page 123: ...sion A 109 7 The Config Interfaces screen displays as shown in Figure 93 8 Use the down arrow to select Num 2 9 Use the right arrow to move to the sign for the T1 interface as shown in the following figure 10 Press Enter Figure 93 Config Interfaces screen ...

Page 124: ...he Local IP Address field 13 Press Tab to input the Local IP Address 14 Press Enter 15 Navigate to the IP Network and the Far End IP Address fields and input the data from your FSO Refer to Figure 95 for a completed sample screen Figure 94 Interfaces Setup screen Note Use the information on your FSO field service order to input data for fields on this screen ...

Page 125: ... 0001 Revision A 111 16 Press CTRL W to save your changes Note that the changes remain on the screen until you leave the screen 17 Press the H key to return to Home screen as shown in Figure 96 Figure 95 Sample setup screen Figure 96 Home screen ...

Page 126: ...dure gives the steps to map DS0s 1 From the main menu select DS0 Maps 2 Verify the active map is set to Map 1 3 Use the down arrow to select Edit View Map 1 as shown in Figure 97 P 4 On the Edit View Map 1 screen select the sign and press Enter to view the map options Figure 97 Selecting the map ...

Page 127: ... ADTRAN Total Access 600R 1037753 0001 Revision A 113 5 Select DS01 as shown in Figure 98 6 Set the Service to TA IAD as shown in Figure 99 7 Press Enter Figure 98 Selecting the DS0 Figure 99 Setting the service ...

Page 128: ... unassigned and press Enter 9 Select Router 64K for the Port as shown in Figure 100 10 Use this process to configure the number of channels indicated on your FSO Figure 101 illustrates eight channels configured Figure 100 Mapping a DS0 port Figure 101 Mapping multiple DS0s ...

Page 129: ...out as shown in Figure 102 Confirming connectivity To confirm connectivity to the NAP ping the Far End IP Address You entered this address from your FSO during the setup procedures Ping this address as shown in sample Figure 103 Confirm the ping is successful and proceed to Chapter 2 Preparing the HN router for installation on page 5 Figure 102 Log out screen Figure 103 Ping Far End IP address ...

Page 130: ...Appendix E ADTRAN Total Access 600R 116 1037753 0001 Revision A ...

Page 131: ...tall the modem 32 MB RAM Pentium compatible 166 MHz or faster 12 MB of hard disk space Windows 98 or later operating system Siemens 4100 4101 shipping carton Ensure the Siemens 4100 4101 shipping carton contains the following A wall unit power supply Cat 5 Ethernet cable RJ 11 DSL cable A package containing one wall adapter with filter and four telephone inline filters Siemens SpeedStream 4100 410...

Page 132: ...g the power cable black cable into an electrical outlet and connect it to the black 12VDC port on the back of the DSL modem 3 Connect one end of the data cable gray cable to the gray DSL modem port on the back of the modem Connect the other end to the phone jack or to the side of the DSL filter labeled DSL HPN the gray port on the phone filter 4 Connect the yellow Ethernet cable to the Ethernet po...

Page 133: ...e modem will turn green The installation interface The installation process is an automated process composed of the following steps Searching for the device Installing the device Downloading firmware Rebooting the system Exiting the application The installation procedure Use the following procedure to install the modem 1 Double click the Siemens installation icon as shown in Figure 104 2 The Searc...

Page 134: ...20 1037753 0001 Revision A 3 Click the Install button 4 When the system has located the device its displays the Ready to proceed with device installation message as shown in Figure 106 Figure 105 Searching for device Figure 106 Ready message ...

Page 135: ... 1037753 0001 Revision A 121 5 The system displays the Downloading Firmware message as shown in Figure 107 6 The system displays the rebooting message a show in Figure 108 Figure 107 Downloading Firmware Figure 108 Rebooting Device message ...

Page 136: ...53 0001 Revision A 7 Once the system reboots the installation complete message displays 8 Click OK to exit the application as shown in Figure 109 Proceed to Chapter 2 Preparing the HN router for installation on page 5 Figure 109 Installation complete ...

Page 137: ...erial number EU European Union F FCC Federal Communications Commission ft Foot I IPoS IP over Satellite standard ITU T Union Telecommunication Standardization Sector L lb Pound LED Light emitting diode M Mbyte Megabyte MHz Megahertz N NAP Network Access Provider NIC Network interface card P PC Personal computer POP Point of Presence PSTN Public switched telephone network R R TTE Radio Equipment an...

Page 138: ... Acronyms and abbreviations 124 1037753 0001 Revision A ...

Page 139: ...taller laptop PC 77 troubleshooting 87 updating fallback bin file 86 Fallback bin file updating 86 FCC Part 15 95 FCC Part 68 96 H HN router 1 HN7700S description 1 equipment specifications 2 specifications 2 supported operating systems 7 I Installation PC configuring for DHCP support 69 installer laptop 19 Installing AC DC power supply 12 DC DC power supply 13 pedestal base 10 VADB 58 Internet Ex...

Page 140: ...System Control Center accessing 43 Advanced Pages 56 help page 52 links System Status 45 System Status link color 45 T T 1 1 Telecommunications standards 96 terr cfg 7 Testing telephone line for VADB 60 VADB functionality 64 Troubleshooting Fallback Updater utility 87 VADB operation 66 V VADB description 57 installing 58 LEDs 65 testing functionality 64 testing the telephone line 60 troubleshootin...

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