Hughes HN
15
5.3.
Modem/Router LED Troubleshooting
LED Label
LED
Description
Action
LAN
On
The modem/router's LAN port is connected
to another network device
Normal operation
Off
LAN cable disconnected or other problem
with the LAN configuration.
Check network connections
Transmit
On
The modem/router is able to transmit
Normal operation
Off
Connectivity failed
Open a case/call for support
Flashing
Transmitting packets
Normal operation
Receive
On
Acceptable signal quality
Normal operation
Off
Problem in the receive path
Check transmit cable connection
Flashing
Modem/router is receiving data packets
from the satellite
Normal operation
System
On
Ready to receive user traffic
Normal operation
Off
Not ready to service user traffic
Call support if needed
Flashing
In boot or commissioning phase
Normal operation
Power
On - Blue LED
The modem/router is receiving power from
the power supply
Normal operation
On - Red LED
Modem/router temperature is too hot -
close to overheating.
Confirm that the modem/router is
positioned vertically, the vents
are unblocked and the
environmental temperature is
within operating range.
If the modem/router will shut
down if it overheats. The unit will
return to operational status when
the temperature has cooled to
normal operating range.
Off
Not receiving power
Check power connection
