Hughes HN
13
7
Pointing – Waiting
for Tx Pol change
Boot
Current pol neds to be
changed
AAQ changes pol
8
Pointing – Dither
Boot
Satellite Temporary Fixed
Terminal dithers to determine
peak plateau center
No action
necessary
9
Pointing – Done
Boot
Pointing complete
No action
necessary
10
Commissioning*
Commissioning
Configurations and software
are updating
No action
necessary
11
Probing Failure
Commissioning
Satellite probing did not
succeed
Satellite probing
continues until
successful
12
Registraton Failure Commissioning
Modem/router failed to
resgister with Hughes
Network Operation Center
Contact Hughes
Customer Support
13
Operational Status
– Down
Operational
Modem/router is not
functioning properly
Connect to the
modem/router’s
System Control
Center using a web
browser and/or
contact Hughes
customer service
14
Operational Status
– Up
Operational
Modem/router is functioning
properly
No action
necessary
15
Hardware Failure
Boot,
Commissioning,
Operational
Hardware is not functioning
properly
Replace
modem/router
16
Operational Status
– Rebooting
Operational
Modem/router is rebooting
No action
necessary
17
Operational Status
–LAN Port Reset
Operational
Modem/router is
reconfiguring its LAN port
No action
necessary
Note : If updates are necessary, this state can take up to 40 minutes.
The first step in troubleshooting is to check your overall setup. Check physical connections to the modem/router and
make sure that all RF system cables are secure. Also check that all equipment is powered on and LEDs indicate that the
modem/router is operating correctly.
