Huawei SoftBank 005HW, User Manual

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6-4
6
Tr
oubleshooting
5. Communication speed is slow
Signal may be weak. Move to where signal is stronger.
Connection may be poor. Try again later.
6. Forgot PIN/Unknown PUK Code/USIM Card is
locked
Contact SoftBank Customer Support, General Information (P.7-3).
7. USIM Card is not recognized
a
. Confirm.that.USIM.Card.is.properly.installed..For.details,.see.
P.1-3.“Inserting.USIM.Card”
b
. Check.for.bent.USIM.Card
c
. Check.USIM.Card.IC.chip.for.scuffs/corrosion
d
. Debris.on.USIM.Card.IC.chip.may.prevent.recognition..
Clean.it.with.a.soft.cloth
e
. Contact.SoftBank.Customer.Support,.General.Information.
(P.7-3)
8. Confirming Administrator logon
For Windows 7 or Windows Vista
a
. Click Start menu  ”Control Panel” for ”Control Panel” window
b
.
Click ”User Accounts and Family Safety” then click ”User Accounts” in the
next window
c
. User name and account type appear on the right. If ”Administrator” appears,
set up modem

For Windows XP
a
.
Click ”Start” for Start menu
b
. Logged-in user name appears at top of Start menu
If Start Menu Display is set to Classic Start, user name does not
appear. Right click ”Start” menu
 Select Properties  Select
”Start” menu radio button.
c
. Click ”Start”  ”Control Panel”
d
.
Click ”User Accounts”
e
.
Check user name in Step 2 . If ”Computer Administrator” appears below
user name, set up modem.
9. ”NO SERVICE” appears outside Japan
Change network settings in SoftBank HW Utility. See P.3-9 and P.5-7.
10. Old phone number appears in SoftBank HW
Utility
Depending on contract/cancellation method, old phone number may appear in
SoftBank HW Utility.

•