Huawei SoftBank 005HW, User Manual

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6-3
6
Tr
oubleshooting
c
. Confirm that devices outlined in the rectangles appear. (COM port numbers
differ by PC operating environment.)
For Mac, follow these steps to confirm modem installation:
a
. Click to open terminal dialog box
b
. Input ”ls /dev/tty.*” command
c
. Confirm that the information below appears:
2. Inserting modem does not automatically
activate installer
New hardware recognition takes about 45 seconds.
If installer does not automatically activate, remove modem from PC, then
restart PC.
If installer does not activate automatically, see P.2-7 or P.2-8.
Also, remove modem from PC and install using supplied CD-ROM as follows.
For Windows, activate Setup.exe manually in \SoftBank_UTILITY\
SoftBank HW Utility.
For Mac, activate /SoftBank_UTILITY/SoftBank HW Utility.app manually.
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3. Failed Internet connection
Make sure you are within the service area.
If signal reception is poor, move to where signal is strong, then
reconnect.
The access point might be busy depending on the time of day, wait a
little while then reconnect.
For Windows, follow these steps to confirm network settings:
a
. In Main Screen, click
b
. Click
c
. Click ”Profile Management” in navigation tree to make sure that each
setting is correct
For Mac, follow these steps to confirm modem installation:
a
. In Main Screen, click
b
. Click ”Profile Management” in navigation tree to make sure that each
setting is correct
4. Transmission fails
a
. Check.whether.modem.is.properly.connected.to.PC
b
. Signal.may.be.weak..Move.to.where.signal.is.stronger
c
. Remove.modem.from.PC.and.reconnect
d
. If.Steps.to.do.not.re-establish.a.connection,.remove.modem.
and.restart.PC,.then.try.again
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