Huawei SoftBank 005HW, User Manual

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6-2
6
Tr
oubleshooting
1. PC does not recognize modem 6-2
2. Inserting modem does not automatically activate installer 6-3
3. Failed Internet connection 6-3
4. Transmission fails 6-3
5. Communication speed is slow 6-4
6. Forgot PIN/Unknown PUK Code/USIM Card is locked 6-4
7. USIM Card is not recognized 6-4
8. Confirming Administrator logon 6-4
9. ”NO SERVICE” appears outside Japan 6-4
10. Old phone number appears in SoftBank HW Utility 6-4
11. Error Code 6-5
1. PC does not recognize modem
a
. Make.sure.modem.is.properly.inserted.into.PC
b
. Remove.modem.from.PC,.restart.PC,.then.reinsert.modem
For Windows 7 or Windows Vista, follow these steps to confirm modem
installation:
a
. Right click ”Computer”  ”Properties.” Click ”Advanced System Settings”
 ”User Account Control”  ”Yes” (Windows 7).
b
.
In System Properties, select Hardware tab  ”Device Manager”
For Windows XP, right click ”My Computer”  ”Properties”
In System Properties, Hardware tab  ”Device Manager”
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Troubleshooting