46
Question
Answer
How do I
maintain my
phone and
accessories?
Prevent dust and water from entering
your phone. Do not use your phone in
a dusty or moist environment. Avoid
dropping your phone and prevent
physical impact to the phone.
Do not install and remove your SIM
card frequently.
To prevent the housing or the display
of your phone from scratches, avoid
placing your phone near sharp
objects.
Why cannot
my phone be
powered on?
The battery of your phone is almost
used up.
The power key of your phone does not
function properly.
Why cannot
I make a call
from my
phone?
There is no signal or the signal
strength is weak. Check whether your
phone is within the service area and
check that the signal strength is
strong.
Check whether there are barriers
(such as buildings) around, which
block the signal.
Why does
noise occur
during a
call?
The signal strength is weak.
You are far from the signal
transmission tower, or the signal is
blocked by surrounding buildings.
