Huawei eSpace 7800, Troubleshooting Cases

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eSpace 7800&7900 IP Phone
Troubleshooting Cases
1 Troubleshooting Methods
Issue 01 (2013-12-26) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
8
No. Description
Log level, including error, warning, info, and debug (importance in descending
order).
Date and time when logs are generated.
Internal modules that generate logs.
The modules include UI, service, and control modules.
UI modules:
 ui: user interface.
 web: user web.

Service module:
 callctrl: call control
 sipc: SIP protocol
 vpp: VPP protocol stack
 mproc: media control
 oc: service management
Control module:

cfm: configuration management
 cwmp: CPE WAN management protocol

dhcp: DHCP
 log: log
 msg: message
 upg: upgrade
 dev: device
Log line number.
Log generation mode, including:
 Null: logs generated when operations are performed directly on eSpace
7910/eSpace 7950.
 Web: logs generated when operations for eSpace 7910/eSpace 7950 are
performed using the web page.
 Cwmp: logs generated when operations for eSpace 7910/eSpace 7950 are
performed using the network management system.
Detailed log information.
1.3 Using a Packet Capture Tool to Capture Packets
Applicable Models
eSpace 7900 series and eSpace 7800 series