HTP Drain Back, Installation, Start-Up, Maintenance, Parts, Warranty

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lp-585 Rev. 000 Rel. 001 Date 9.10.18
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Drain Back Tank
Limited Warranty
Five year warranty to assure your complete satisfaction.
For Residential and Commercial Use
HTP warrants each drain back tank and its components to be free
from defects in materials and workmanship according to the follow-
ing terms, conditions, and time periods. UNLESS OTHERWISE NOTED
THESE WARRANTIES COMMENCE ON THE DATE OF INSTALLATION.
This limited warranty is only available to the original consumer
purchaser (hereinafter “Owner”) of the drain back tank, and is non-
transferable.
WARRANTY
1. Drain Back Tank assembly – consists of a stainless steel storage tank
and heat exchanger (when applicable). Warranted for five (5) years.
2. Components are warranted for a period of one (1) year. These can
consist of fittings, sight tube, pressure relief valve, and other compo-
nents included with but not part of the tank assembly.
COVERAGE
A. During the first year after the original date of installation, HTP
warrants that it will repair or replace, at its option, any defective or
malfunctioning component of the drain back tank that is found to
have failed due to manufacturer’s defect. Replacement components
will be warranted for ninety (90) days.
B. Should a defect or malfunction result in a leakage of water from
the drain back tank within the above-stated warranty periods due
to defective material or workmanship, malfunction, or failure to
comply with the above warranty, with such defect or malfunction
having been verified by an authorized HTP representative, HTP will
repair or replace, at its option, the defective or malfunctioning drain
back tank. Replacements will be of the nearest comparable model
available at the time of replacement. The replacement drain back
tank will be warranted for the unexpired portion of the applicable
warranty period of the original drain back tank.
C. In the event of a leakage of water of a replacement drain back tank
due to defective material or workmanship, malfunction, or failure to
comply with the above warranty, HTP reserves the right to refund
to the Owner the published wholesale price available at the date of
manufacture of the original drain back tank.
D. If government regulations, industry certification, or similar
standards require the replacement drain back tank or component(s)
to have features not found in the defective drain back tank or
component(s), the Owner will be charged the difference in price
represented by those required features. If the Owner pays the price
difference for those required features and/or to upgrade the size and/
or other features available on a new replacement drain back tank or
component(s), the Owner will also receive a complete new limited
warranty for that replacement drain back tank or component(s).
E. If at the time of a request for service the Owner cannot provide
a copy of the original sales receipt or the warranty registration, the
warranty period for the drain back tank shall then be deemed to have
commenced on the date of manufacture of the drain back tank and
NOT the date of installation of the drain back tank, and be covered by
the unexpired portion of the warranty detailed above.
F. This warranty extends only to drain back tanks utilized in
heating applications that have been properly installed by qualified
professionals based upon the manufacturer’s installation instructions.
G. It is expressly agreed between HTP and the Owner that repair,
replacement, or refund are the exclusive remedies of the Owner.
OWNER RESPONSIBILITIES
The Owner or Installer must:
1. Have a relief valve bearing the listing marks of the American So-
ciety of Mechanical Engineers (ASME) installed with the drain back
tank assembly in accordance with federal, state, and local codes.
2. Maintain the drain back tank in accordance with the maintenance
procedure listed in the manufacturer’s provided instructions. Preven-
tive maintenance can help avoid any unnecessary breakdown of the
drain back tank and keep the system running at optimum efficiency.
3. Maintain all related system components in good operating condi-
tion.
4. Use the drain back tank at water pressures not exceeding the work-
ing pressure shown on the rating plate of the pressure relief valve.
5. Keep the drain back tank free of damaging scale deposits.
6. Make provisions so if the drain back tank or any component or con-
nection thereto should leak, the resulting flow of water will not cause
damage to the area in which it is installed.
7. Keep the drain back tank in an area not prone to freezing.
8. Periodic maintenance of glycol must be performed to assure pH
levels do not exceed 10 or drop below 8. Failure to do so will cause
damage to tank or components of the solar system.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any drain back tank purchased from an unauthorized dealer or on-
line retailer.
2. Any drain back tank not installed by a qualified heating installer/
service technician, or installations that do not conform to ANSI, CSA,
and/or UL standards, as well as any applicable national or local build-
ing codes.
3. Service trips to teach the Owner how to install, use, maintain, or
to bring the drain back tank installation into compliance with local
building codes and regulations.
4. The workmanship of any installer. The manufacturer disclaims
and does not assume any liability of any nature caused by improper
installation, repair, or maintenance.
5. Electricity or fuel costs, or increased or unrealized savings for same,
for any reason whatsoever.
6. Any water damage arising, directly or indirectly, from any defect in
the drain back tank or component part(s) or from its use.
7. Any incidental, consequential, special, or contingent damages or
expenses arising, directly or indirectly, from any defect in the drain
back tank or the use of the drain back tank.
8. Failure to locate the drain back tank in an area where leakage of the
tank or water line connections and the relief valve will not result in
damage to the area adjacent to the drain back tank or lower floors of
the structure, as well as failure to install the drain back tank in or with
a properly sized drain pan routed to an approved drainage location.
9. Any failed components of the system not manufactured by HTP as
part of the drain back tank.
10. Drain back tanks repaired or altered without the prior written ap-
proval of HTP.
11. Damages, malfunctions, or failures resulting from improper in-
stallation, or failure to install the drain back tank in accordance with
applicable building codes/ordinances or good plumbing and electri-
cal trade practices; or failure to operate and maintain the drain back
tank in accordance with the manufacturer’s provided instructions.
12. Damages, malfunctions, or failures resulting from failure to oper-
ate the drain back tank at pressures not exceeding the working pres-
sure shown on the relief valve.
13. Failure or performance problems caused by improper sizing of
the drain back tank, piping, or wiring.
14. Damages, malfunctions, or failures caused by operating the drain
back tank with modified, altered, or unapproved components, or any
component / attachment not supplied by HTP.
15. Damages, malfunctions, or failures caused by abuse, accident,
fire, flood, freeze, lightning, electrochemical reaction, acts of God
and the like.
16. Tank failures (leaks) caused by operating the drain back tank in a
corrosive or contaminated atmosphere.
17. Failure of the drain back tank due to the accumulation of solid
materials or lime deposits.