HTC P3400, User Manual, Page: 83 / 211

82 Managing Your Pocket PC Phone
5.6 Resetting Your Pocket PC Phone
Occasionally, you may need to reset your device. A normal (or soft) reset
of your device clears all active program memory and shuts down all
active programs. This can be useful when your device is running slower
than normal, or a program is not performing properly. A soft reset is
also necessary after the installation of some programs. If a soft reset is
performed when programs are running, unsaved work will be lost.
To perform a soft reset
• Use the stylus to press the RESET button found on the bottom side of
your device. Your device restarts and displays the Today screen.
RESET button
You can also perform a hard reset (also known as a full reset). A hard
reset should be performed only if a normal reset does not solve a system
problem. After a hard reset, the device is restored to its default settings - the
way it was when you first purchased it and turned it on. Any programs you
installed, data you entered, and settings you customized on your device will
be lost. Only Windows Mobile software and other pre-installed programs
will remain.
To perform a hard reset
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the
same time, use the stylus to press the RESET button at the middle left
side of your device.
2. Release the stylus, but continue pressing the two SOFT KEYs until you
see the following message on the screen:
This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press Send to restore
manufacturer default, or
press other keys to cancel.