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HTC One A9, User Manual

The HTC One A9 brings elegance and performance in a compact package. Navigate through its features effortlessly by referring to the Quick Start Manual, available for free download on our website. Get acquainted with the phone's functionality and enjoy a seamless user experience with this comprehensive manual.

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1 

Getting Started 

The following set of topics will introduce you to your phone, help you get set up with service, provide an 
overview of the phone screen, and get you started with basic phone operations. 

 

Summary of Contents for One A9

Page 1: ...User Guide UG template version 17a Sprint_HTC_One_A9_N7_Sense8_MR_ug_en_03282017 ...

Page 2: ...gat 4 Set Up Your Phone 5 Parts and Functions 5 Charge the Battery 7 SIM Card 8 SD Card 10 Insert SD Card 11 Unmount and Remove the SD Card 11 Format SD Card 12 Turn Your Phone On and Off 12 Use the Touchscreen 14 Activation and Service 15 Complete the Setup Screens 16 Basic Operations 19 Basics 19 Home Screen and Applications Apps List 19 Onscreen Navigation Keys 20 Phone Settings Menu 20 Using Q...

Page 3: ...g the Trace Keyboard 34 Enter Text by Speaking on the HTC Sense Keyboard 35 Calibrate the Keyboard 35 Edit Text 36 Google Account 36 Create a Google Account 37 Sign In to Your Google Account 38 Factory Reset Protection 38 Google Play Store 39 Find and Install an App 40 Request a Refund for a Paid App 40 Update an App 41 Uninstall an App 41 Get Help with Google Play 41 Fingerprint Scanner 42 Add a ...

Page 4: ... Wallpaper 58 Organize Your Widget Panels 58 Work with Stickers Widgets and App Shortcuts 59 Customize the Lock Screen 62 Themes 64 Download Themes 64 Bookmark Themes 65 Create Themes 65 Mix and Match Themes 66 Find Your Themes 67 Share Themes 67 Delete a Theme 67 Motion Launch 67 Turn Motion Launch On or Off 67 Wake Up to the Lock Screen 68 Wake Up and Unlock 68 Wake to the Home Widget Panel 69 W...

Page 5: ...80 Open Call History 81 Save a Number From Call History 81 Prepend a Number From Call History 81 Block a Caller 82 Erase Call History 82 Voicemail 82 Voicemail Setup 82 Visual Voicemail Setup 83 Review Visual Voicemail 84 Visual Voicemail Options 84 Configure Visual Voicemail Settings 85 Optional Calling Services 87 Wi Fi Calling 87 Conference Calling 87 Caller ID Blocking 88 Call Waiting 88 Call ...

Page 6: ...saging 106 Send a Text Message SMS 106 Send a Multimedia Message MMS 107 Send a Group Message 108 Save and Resume Composing a Draft Message 109 Read and Reply to a Message 109 Help Protect Your Messages 111 Block Unwanted Messages 112 Delete Messages and Conversations 112 Back Up and Restore Your Text Messages 112 Text and Multimedia Message Options 114 Gmail 116 Create and Send Gmail 116 Open Gma...

Page 7: ...nt Worldwide Service on Your Account 129 Your Phone s SIM Card for International GSM Roaming 129 Enable Global Roaming Mode 129 Set the Communications Method for Global Use 130 Select a Carrier 130 Make and Receive Worldwide Calls 130 Sprint International Voicemail Service 131 Set Up Your Voicemail Access Number for International Use 131 Access Your Voicemail Internationally 132 International Data...

Page 8: ... Contacts and Other Content into Your Phone 146 Transfer Files Between Your Phone and a Computer 146 HTC Connect 147 Share Media Using HTC Connect 148 Stream Music to Speakers Powered by Qualcomm AllPlay Media Platform 148 Stream Music to Blackfire Compliant Speakers 149 Apps and Entertainment 151 Camera and Video 152 Camera Overview 152 Open the Camera and Adjust the Settings 153 Choose a Capture...

Page 9: ...eos Between Albums 164 Search for Photos and Videos 164 Change the Video Playback Speed 164 View Zoe Photos in Gallery 165 Trim Videos 165 Edit a Hyperlapse Video 166 View Edit and Save a Zoe Highlight 166 Photo Editor 167 Choose a Photo to Edit 167 Adjust Your Photos 167 Draw on a Photo 168 Apply Photo Filters 168 Retouch Photos of People 169 Edit Continuous Shots 169 Creative Effects 170 Enhance...

Page 10: ...ing Activities 189 Create a Lock Pattern for Some Apps 189 Calculator 190 Clock 190 Set Alarms 191 Additional Clock Features 191 Weather 192 Voice Recorder 192 File Manager 193 Switch Between Storage Types 193 Search for Files 193 Organize Your Files 194 HTC Sync Manager 195 HTC Help 196 HTC Dot View 197 Change the HTC Dot View Wallpaper 197 Select Which Notifications to Display 198 Entertainment ...

Page 11: ... 209 Display Gestures Settings 209 Glove Mode 209 Auto rotate Screen 209 Font Size 209 Display Size 210 Brightness 210 Color Profile 210 Night Mode 211 Screen Saver 211 Screen Timeout Sleep 211 Media Gesture 211 Motion Launch Gestures 212 HTC BoomSound with Dolby Audio 212 Sound Notification Settings 212 Sound Profile and Vibrate 212 Volumes 212 Notification and Alarm Sound 213 Do Not Disturb 213 ...

Page 12: ...ion for Apps 222 Use Power Saver Mode 223 Use Extreme Power Saving Mode 223 Check Battery Usage 223 Check Battery History 224 Display the Battery Percentage 224 Battery Saving Tips 224 Memory Settings 226 Personal Settings 227 Personalize Settings 227 Customize the Home and Lock Screen Settings 227 Ringtone 227 Notification Sound 227 Alarm 228 Font 228 Keyboard and Dialer Color 228 Fingerprint Sca...

Page 13: ...ity Settings 237 Navigate Your Phone with TalkBack 238 Google Settings 240 Language Keyboard Settings 240 Change the Phone Language 240 Keyboard and Input Methods Virtual Keyboard 241 Keyboard and Input Methods Google Voice Typing 241 Speech Settings 241 Date Time Settings 241 Printing 242 System Updates 242 About Phone 243 Getting Help 244 For Assistance 245 Troubleshooting 245 Sprint Account Inf...

Page 14: ...1 Getting Started The following set of topics will introduce you to your phone help you get set up with service provide an overview of the phone screen and get you started with basic phone operations ...

Page 15: ...ter or similar accessory that maintains a minimum separation distance of 1 0 cm between your body and the device with either the front or back of the device facing towards your body Such accessories should not contain any metallic components Body worn accessories that do not meet these specifications may not ensure compliance with applicable SAR limits and their use should be avoided Important Not...

Page 16: ...displayed by tapping Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone Key labels in the user guide are simplified for description purposes and differ from your phone s display Other Notations In the user guide the phone may be referred to either as phone device or handset A microSD o...

Page 17: ...ing with Two Apps at the Same Time Enhanced Notifications See incoming information on a notification without having to open an app If you received a new message you can send a reply directly from the notification See Notification Panel Improved Settings Limit how much mobile data your phone uses When you turn Data Saver on apps in the background won t be able to use the data connection unless you ...

Page 18: ...rate your phone s primary parts and key functions Note Your phone s screens and apps layouts are subject to change This user guide uses sample images only Phone Layout The following illustration outlines your phone s primary external features and keys Front Panel Part Description LED Displays a phone notification charging status or alert Earpiece Lets you hear the caller and automated prompts ...

Page 19: ...arately See SD Card Nano SIM card tray and eject hole Holds the preinstalled Sprint 4G LTE nano SIM card See SIM Card Proximity sensor Detects how close an object is to the surface of the screen This is typically used to detect when your face is pressed up against the screen such as during a phone call While talking on the phone the sensor detects talk activity and turns off the screen to prevent ...

Page 20: ...e battery is built in and non removable Do not attempt to remove the battery As a safety precaution the battery may stop charging to avoid overheating When you re using the Internet and charging the battery your phone may become warmer This is normal To conserve energy unplug the power adapter from the electrical outlet after you finish charging Charge Using the AC Adapter 1 Plug one end of the US...

Page 21: ...e caused by inserting the SIM card in another brand IC card reader etc Sprint is not responsible in such case Always keep the IC chip clean Wipe clean with a dry soft cloth Avoid applying labels May damage SIM card See instructions included with the SIM card for handling The SIM card is the property of Sprint The SIM card is replaceable at cost in case of loss damage Return the SIM card to Sprint ...

Page 22: ...inside the nano SIM and microSD slots that are used for inserting your cards When inserting the eject tool into the tray eject holes to remove the card trays make sure not to press on the trays to avoid damaging the eject mechanism inside the slots Also if you want to use a protective case make sure to buy a case that s designed for HTC One A9 and doesn t block the trays Insert SIM Card The nano S...

Page 23: ...storage capacity It supports cards up to 2 TB Some cards may not operate properly with your phone SD Card Cautions Data Information stored on the SD card can become lost or changed accidentally as a result of damage It is recommended that you keep a separate copy of important data Sprint is not responsible for damages from data that is lost or changed Reading Writing Data Never power off the phone...

Page 24: ...x into the small hole next to the microSD card tray slot until the tray ejects 4 Pull the microSD card tray out and place the microSD card into the tray 5 Insert the microSD card tray back into the slot 6 Turn on the phone Unmount and Remove the SD Card Follow these instructions to unmount and remove an SD card Always unmount an SD card before removing it from your phone and always power the phone...

Page 25: ...f the SD card from removable storage to internal storage you will be prompted to format it first Note When you format or erase the SD card the files CANNOT be retrieved To help prevent the loss of important data please check the contents before you erase the card Important Formatting or erasing the SD card may not permanently erase all data from the card including personal information 1 Tap Settin...

Page 26: ...settings you may see the lock screen See Lock and Unlock Your Screen for information about using the screen lock The first time you turn on your phone it will search for Sprint service and begin the setup application See Complete the Setup Screens If your phone is not yet activated see Activation and Service for more information Turn Your Phone Off 1 Press and hold the Power Lock button to open th...

Page 27: ...east 12 seconds to restart the phone Use the Touchscreen Your phone s touchscreen lets you control actions through a variety of touch gestures Important When the TalkBack option in the Accessibility settings is turned on and the Explore by touch setting is selected the regular touch gestures are replaced by the TalkBack gestures For details see Accessibility Settings Tap or Touch When you want to ...

Page 28: ...ee fingers to share content such as photos videos and music from your phone You can also share streaming media from apps such as YouTube Swipe down to disconnect from the device Notes Media gesture is turned on in Settings by default which makes the three finger gesture work only when sharing content or using HTC apps The 3 finger gesture may not be available when TalkBack gestures are enabled For...

Page 29: ...ctivate to override auto activation and start the manual activation wizard Follow the onscreen prompts to complete the activation process To confirm activation make a phone call If your phone is still not activated visit sprint com support for assistance If you do not have access to the Internet call Sprint Customer Service at 1 888 211 4727 from another phone Tip Do not press the Power Lock butto...

Page 30: ...inue Set up Internet access Select Mobile data or select a Wi Fi network to connect to For secured Wi Fi networks you will need to enter a password See Turn Wi Fi On and Connect to a Wireless Network Hands Free Activation See Activation and Service Add your account Enter your Google Account and password If you don t have a Google Account tap Or create a new account See Create a Google Account for ...

Page 31: ...estore If you don t want to restore any backup scroll down the screen and tap Don t restore Protect your phone Register a fingerprint to help secure your phone Tap Skip for now to do this later in Settings Fingerprint scanner See Fingerprint Scanner for details 3 Tap Finish Your phone is now set up for use If you skipped any part of the setup you can access additional options through the Apps scre...

Page 32: ...over widget panels for adding your favorite widgets apps and more so they re just a tap away And if you need more room for your stuff you can add more widget panels For details see Customize the Home Screen Swipe right for HTC BlinkFeed to show posts from your social networks headlines from your favorite news media and more For details see HTC BlinkFeed Your Dynamic Home Screen You can change the ...

Page 33: ...ost recently used apps and Google Chrome tabs Phone Settings Menu You can customize your phone s settings and options through the Settings menu 1 Open Settings from the Apps screen or notification panel Swipe down from the status bar and then tap Tap Settings 2 Here are some of the basic settings you can change Tap the On Off switch next to an item such as Wi Fi to turn it on or off Tap the item i...

Page 34: ... To see all of the Quick Settings tiles With two fingers swipe down from the status bar or Swipe down twice from the status bar 3 Tap a tile to turn a setting on or off display the status of a setting or adjust it Customize Quick Settings You can remove replace or rearrange the tiles in Quick Settings 1 With two fingers swipe down from the top of the screen to open Quick Settings 2 Tap and do one ...

Page 35: ...d hold the Power Lock button and the Volume down button at the same time 2 When you see the icon in the status bar open the notification panel 3 Slide two fingers apart on the Screenshot captured notification 4 Tap Share Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when y...

Page 36: ...t Optimize your phone s performance maximize your storage capacity and add a level of privacy to some of your apps Calculator Perform basic and advanced mathematical operations See Calculator Calendar View create and send events See Calendar Camera Take photos and capture videos See Camera and Video Chrome Browse the Internet See Chrome Browser Clock Check the time set an alarm or use the World Cl...

Page 37: ...how to use your phone view troubleshooting information and more See HTC Help HTC Dot View Personalize your phone with the optional HTC Dot View case See HTC Dot View HTC Mobile Guide View your phone s online user guide Instagram Edit and share your favorite photos with this photo sharing app Keep Create save and share notes and to do lists KeyVPN Connect to your company s intranet via VPN Lookout ...

Page 38: ... Search buy and watch movies and shows on your phone Play Music Search buy and listen to music on your phone Play Store Search buy and install apps to your phone See Google Play Store Settings Change your phone settings See Basic Settings Sheets Create edit and save spreadsheets Slides Create edit and save slideshows Sprint Family Locator Locate your family member s whereabouts with this essential...

Page 39: ...ap an app on the launch bar at the bottom of the Home screen Tap to go to the Apps screen and then tap the app you want to use On the Apps screen tap then enter the name of the app you re looking for Open an App or Folder from the Lock Screen On the lock screen drag an app or folder icon up to unlock the screen and directly go to the app or folder If you ve set up a screen lock you ll be asked to ...

Page 40: ...p you want to use as the second active app To turn off the split screen view drag the handle of the screen divider to the edge of the screen Or touch and hold Switch Between Recently Opened Apps When you re multitasking and using different apps on your phone or opened multiple Web pages from the Web browser you can easily switch between the apps or Web pages you ve recently opened ...

Page 41: ...with a simple finger gesture 1 While viewing content such as weather or Google app searches scroll to the top of the screen 2 Pull down the screen with your finger and then release to refresh Arrange Apps on the Apps Screen Personalize the Apps screen to your liking You can rearrange the apps and change the layout 1 Tap 2 Tap and then choose how to arrange apps such as alphabetically If you want t...

Page 42: ...r to another app to automatically create a folder 5 To add more apps drag each app over to the folder 6 To name the folder open the folder tap its title bar and then enter a folder name 7 When you re done grouping apps and folders tap Remove Apps from a Folder 1 Tap 2 Tap Custom 3 Tap Rearrange apps 4 Tap the folder to open it 5 Touch and hold an app and then drag it out to the Apps screen Wait un...

Page 43: ...ne to silent mode using Quick Settings See Using Quick Settings for details To restore the sound to normal mode 1 Tap Settings 2 Tap Sound notification Sound profile 3 Select Normal Your phone s sound settings are now restored Tip You can also restore the phone sound using Quick Settings See Using Quick Settings for details Airplane Mode When you enable Airplane flight mode all wireless radios on ...

Page 44: ...r details see Enter Text with Word Prediction on the HTC Sense Keyboard You can type words by just speaking For details see Enter Text by Speaking on the HTC Sense Keyboard Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to another For details see Enter Text with the HTC Sense Keyboard Using the Trace Keyboard Just swipe right to access the numeric and ...

Page 45: ... left from the main keyboard to switch to the other keyboard language On supported apps turn the phone sideways to show a larger Standard keyboard that lets you type easily using two thumbs Tap to close the onscreen keyboard Tip To open the keyboard settings touch and hold the comma key until you see above the key Or go to Settings Language keyboard Change the Keyboard Language If multiple keyboar...

Page 46: ...n list Tap a word from the suggestion list Tap the arrow next to the suggestion list to see more choices Tip If you ve accidentally chosen a wrong word from the suggestion list you can always go back and change it by tapping the word and selecting another suggestion Set a Second Language for Word Prediction You can set the word prediction to be bilingual As you type you ll get word suggestions in ...

Page 47: ...the Word Prediction Dictionary 1 Tap Settings 2 Tap Language keyboard Virtual keyboard HTC Sense Input 3 Tap Personal dictionary To edit a word tap the item in the list To delete items from the dictionary tap Delete Select the words you want to remove and then tap Delete Enter Text with the HTC Sense Keyboard Using the Trace Keyboard Instead of tapping the keys on the onscreen keyboard you can tra...

Page 48: ... 3 When you see the microphone image speak out the words you want to type Tip To set the voice input language tap Languages Choose one or more languages and tap Save Available languages depend on the voice input languages supported by Google 4 If a word doesn t match what you ve spoken and it s underlined tap the underlined word to delete it or to see more choices 5 Enter punctuation marks by sayi...

Page 49: ... Tap or Paste Tip To copy the address of a linked webpage touch and hold the link and then tap Copy link address Share Text 1 After you have selected the text you want to share tap Share or 2 Choose where to paste and share the selected text such as in an email message or social network status update Google Account You will need a Google Account to access several phone features such as Gmail Googl...

Page 50: ...ain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google Account Online 1 From a computer launch a Web browser and navigate to google com 2 On the main page click Sign in Add account Create account 3 Follow the onscreen prompts to create your free account 4 Navigate to your Gmail inbox Create a Google Account Using Your Phone...

Page 51: ...rom which you currently send and receive email This address is used to authenticate your account should you ever encounter problems or forget your password It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone follow these instructions...

Page 52: ...e and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music When you find what you want you can easily download and install it on your phone To access the Google Play Store app you must first connect to the Internet using your phone s Wi Fi or mobile data connection and sign in to your Google Account See Sign In to Your Google Account for detai...

Page 53: ...ss to certain functions or settings of your phone If you agree to the conditions tap Accept for free apps or Accept and then Buy for paid apps to begin downloading and installing the app If you have not already set up a payment method tap Continue and then follow the prompts to arrange payment and complete the purchase The selected app is downloaded and installed on your phone Warning Read the not...

Page 54: ...en tap Update The app update is downloaded and installed Set Automatic Updates 1 Tap Play Store 2 Tap Settings Auto update apps 3 Tap an auto update option such as auto update apps over Wi Fi only Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play 1 Tap Play Store 2 Tap My apps games 3 On the Insta...

Page 55: ... has 360 readability you can touch a recorded finger at any angle to the scanner to turn on the screen or unlock the phone Note You may not be able to set the fingerprint scanner to unlock the phone if you ve signed in to an Exchange ActiveSync account that requires you to set a different screen lock option such as password Check with your Exchange Server administrator if your Exchange ActiveSync ...

Page 56: ...lock screen pattern PIN or password if the scanner doesn t identify your fingerprint after five attempts You ll only have 10 additional attempts before your data is deleted from your phone Add Remove or Edit Fingerprints Follow these steps to manage your fingerprints on your phone 1 Tap Settings Fingerprint scanner 2 Enter your pattern PIN or password 3 Do any of the following Tap Add fingerprint ...

Page 57: ... fingerprint sensor 2 If you ve set up a screen lock you ll be asked to provide your credentials before your phone unlocks Tip If you ve set an alarm you can snooze or dismiss the alarm right from the lock screen Just drag or up Update Your Phone From time to time updates may become available for your phone You can download and apply updates through the Settings System updates menu Software Update...

Page 58: ...oogle Account information To back up your Google applications Applications you ve purchased from Google Play are reloaded remotely and can be re installed after the update is applied After the update make sure that you add your Google Account on the phone 1 Tap Play Store 2 Tap to open the slideout menu 3 Tap My apps games swipe to the All tab and then tap the app you want to restore 4 Follow the ...

Page 59: ...online you must then update the user name on your phone 1 Tap Settings System updates 2 Tap Update profile and follow onscreen instructions The phone will download and install the profile update and you will see a confirmation when complete Note If your data services or account syncing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allo...

Page 60: ...r your phone s applications functions and menus You can customize your home screen by adding application icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Notifications Area The notification area of the status bar on the left displays notifications for incoming...

Page 61: ...our phone s home screens These are customizable except for the All Apps Key which remains static All Apps Key Tap to open the applications apps list The All Apps Key is a primary shortcut available from all home screens Tip Tap Home to return to the main home screen from any other screen Status Bar The status bar at the top of the home screen provides phone and service status information on the ri...

Page 62: ...oading USB connection Main Status Icons Icon Status Bluetooth active Headset connected Location service GPS is on Location service GPS is off Wi Fi active Vibrate Speakerphone active Network full signal Sprint 4G LTE data service Sprint 3G data service Roaming Airplane mode Data synchronizing connected to HTC Sync ...

Page 63: ...tings from the notification panel 1 Slide down from the top of the screen to open the notification panel 2 On the notification panel Some notifications allow you to take immediate action For example tap Reply to reply directly to a received text message or tap Call back to return a missed call Tap on a notification to show all actions that you can immediately take without opening the related app T...

Page 64: ...tifications for apps you don t want to be notified about 1 Tap Settings Sound notification 2 Tap Notifications and then tap the app you want manage You can also touch and hold a notification and then select the notification option for that app 3 Tap the On Off switch next to Block all Show silently or Override Do Not Disturb depending on your preference Settings for app notifications are applied t...

Page 65: ... Dynamic Home Screen Get the latest news about your interests or status updates from your right on HTC BlinkFeed Set up which social networks news sources and more will appear To go to HTC BlinkFeed swipe right from the Home screen Swipe up or down to browse stories on HTC BlinkFeed Tap a tile to view the content While viewing a news article swipe left or right to see more stories While in HTC Bli...

Page 66: ...t recommendations you ll need to actively use HTC BlinkFeed daily Restaurant recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen View Restaurant Recommendations View photos of the restaurant get directions to the restaurant and more When you see a restaurant recommendation tile tap it to view more information You can do the following Tap the photo tile or View Phot...

Page 67: ... You need to sign in to your social networks to see their feeds on HTC BlinkFeed When adding a social network to HTC BlinkFeed you need to give HTC Sense permission to access it 1 Tap or swipe right to go to HTC BlinkFeed 2 Swipe right to open the slideout menu 3 Tap and then select the apps and social networks you like Search and Add Topics of Interest You can search for and select topics of inte...

Page 68: ... right to open the slideout menu 3 Tap an article to open it in News Republic 4 Tap and do one of the following Tap Night mode to switch to night reading mode Tap Font size and then select a font size Customize the Highlights Feed Go to the Highlights feed to see a mix of top trending articles and status updates from the feed sources you added You can also set the Highlights feed to only show item...

Page 69: ...ce in the slideout menu next to News Republic tap Add topics then tap any tile marked with to remove it To remove social networks or apps from HTC BlinkFeed in the slideout menu tap Then uncheck the social networks or apps you want to hide from HTC BlinkFeed Customize the Home Screen Learn how to set the wallpaper and add move or remove shortcuts widgets and folders from the home screen Your phone...

Page 70: ...change the wallpaper while in Classic home screen layout 1 Tap and hold an empty space on a widget panel 2 In the pop up menu tap Change Home screen wallpaper 3 Choose from where you want to select a wallpaper To use a wallpaper stored on your phone tap HTC wallpapers or Live wallpapers Tap Themes store to use a wallpaper from the Theme app See Themes for details To use a photo you captured with t...

Page 71: ...dget panel of the Home screen 6 Repeat steps 4 and 5 to change the wallpaper for the second and third widget panels 7 Tap Set a Time based Wallpaper Set your home wallpaper to automatically change during the day and night Note You can only use a Time based wallpaper while in Classic home screen layout 1 Touch and hold an empty space on a widget panel 2 Tap Edit current theme Home wallpaper 3 Tap T...

Page 72: ...ved HTC BlinkFeed always appears as the first panel A widget panel cannot be inserted before HTC BlinkFeed 1 Touch and hold an empty space on a widget panel 2 In the pop up menu tap Manage Home screen pages 3 To add a new widget panel swipe until you see the icon and then tap it 4 To remove a widget panel swipe left or right until you see the panel and then tap Remove 5 Tap Arrange Widget Panels N...

Page 73: ... screen 3 Touch and hold an app and then drag it to the empty slot on the launch bar Tips You can also group apps on the launch bar into a folder The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar Add Widgets on Your Home Screen Widgets make at a glance important information and media content easily available Choose from a selection of widgets and add the m...

Page 74: ...s or shortcuts or tap to search for one 5 Touch and hold an app or shortcut icon and then drag it to a widget panel where you want to add it Note To add an app from the Apps screen touch and hold an app and drag it to a widget panel Use Stickers as App Shortcuts Replace the usual app shortcuts with stickers to blend with your home wallpaper design You can link individual stickers to different apps...

Page 75: ...aper Change the Lock Screen Wallpaper 1 Touch and hold an empty space 2 Tap Edit current theme Lock screen wallpaper 3 Select from the thumbnails or tap to choose from your photos 4 Tap Apply or Save Set a Screen Lock Help protect your personal information and help prevent others from using HTC One A9 without your permission Choose to set a screen lock pattern numeric PIN or other means of securin...

Page 76: ...in HTC One A9 to recognize your face in different situations such as when you re wearing glasses or sporting a beard Tap Smart Lock confirm your screen lock and then tap Trusted face Improve face matching Follow the onscreen instructions Change Lock Screen Shortcuts To change apps or other shortcuts on the lock screen change the ones on the launch bar To find out how see Customize the Home Screen ...

Page 77: ...ns From time to time you ll see HTC BlinkFeed notifications such as a suggestion for a nearby restaurant or a recommended article 1 Double tap the notification to see the full notification For restaurant recommendations tap or the notification text 2 Tap the notification again to get more information about the restaurant recommendation or to read the article in HTC BlinkFeed Tip If you don t want ...

Page 78: ...easily find them later 1 Tap Themes 2 Browse the categories to find something you like 3 Tap the item and then tap You ll find the bookmark in My themes See Find Your Themes Tip You can remove the bookmark by tapping Create Themes You can create and customize your own theme and even share it for others to download 1 Tap Themes 2 Tap Choose Home image to set the main wallpaper for your theme 3 Sele...

Page 79: ... theme you can mix and match parts from other themes such as sounds icons wallpapers and more Note To mix and match themes you need to first download theme components from the catalog 1 Tap Themes 2 Tap Edit current theme 3 Tap any of the other categories you want to change 4 Tap an item in the category If the category is empty tap beside the category name and choose one of the collections to sele...

Page 80: ...ap to share Delete a Theme You can delete a theme if you no longer want to keep it on your phone 1 Tap Themes 2 Tap My themes 3 Tap the theme you want to remove from your collection 4 Tap Remove If the theme you deleted is currently applied it will still be applied to your phone until another theme is applied Motion Launch Motion Launch is a combination of a motion gesture followed by a finger ges...

Page 81: ...mode to the lock screen without reaching for the Power Lock button 1 Lift the phone in portrait orientation 2 Immediately double tap the screen Make sure you re not touching the screen when the phone vibrates Wake Up and Unlock Go from sleep mode and unlock HTC One A9 to the last screen you were using without reaching for the Power Lock button ...

Page 82: ...e widget panel without reaching for the Power Lock button Note If you ve set up a screen lock with credentials you ll be asked to provide your credentials first before HTC One A9 unlocks 1 Lift the phone in portrait orientation 2 Immediately swipe left from the right side of the screen Make sure you re not touching the screen when the phone vibrates Wake to HTC BlinkFeed Go from sleep mode to HTC ...

Page 83: ... ve set up a screen lock with credentials you ll be asked to provide your credentials when you exit the Camera app Motion Launch Troubleshooting In Settings Display gestures tap Motion Launch gestures and make sure that the Motion Launch gestures you want to use are selected If Motion Launch is already on but your phone is not responding to your gestures see the possible causes below There was no ...

Page 84: ... swiping up to unlock the screen you didn t swipe from the bottom half of the screen You may have covered the proximity sensor while holding the phone The duration of swiping may be too long Release your finger when the phone vibrates ...

Page 85: ...king Connections The following set of topics will cover your phone s ability to help you make connections from phone calls and maintaining contacts to text messages email Internet and international services ...

Page 86: ...n during the call Emergency Call Caution Emergency calls are restricted in Airplane mode Call Using the Phone Dialer The most common way to place a call is by using the phone s dialer screen Call Using Smart Dial You can either dial a number directly or use Smart dial to quickly place a call Smart dial searches and calls a stored synced contact or a number from your call history 1 Tap to display t...

Page 87: ...the Phone Dialer Layout Switch between a large or standard dial keypad 1 Tap to display the phone s dialer screen 2 Tap Large dial pad or Standard dial pad Troubleshooting Problem Call does not connect Answer 1 Was the number dialed using the area code Try dialing the number starting with 0 Answer 2 Are you in an area with poor wireless coverage Try calling again from another area Dial an Extensio...

Page 88: ...ock password or lock pattern you can still make emergency calls by tapping Emergency call on the screen Enhanced 9 1 1 E9 1 1 Information This phone features an embedded Global Positioning System GPS chip necessary for utilizing E 9 1 1 emergency location services where available When you place an emergency 9 1 1 call the GPS feature of your phone seeks information to calculate your approximate lo...

Page 89: ...gnment Voice Dialing Call a contact hands free using your voice 1 Tap 2 Tap 3 Say the name of contact you want to call For example say Call person s name in phonebook 4 Follow screen instructions to make the call Call a Number in a Text Message Email Message or Calendar Event While viewing a text message email or a Calendar event that has a phone number in it you can just tap the phone number to p...

Page 90: ...for details Change the International Dialing Code By default the international dialing code is set to 011 When you re traveling in another country you can set the international dialing code to your current location 1 Tap Settings 2 Tap Call CDMA call settings Plus code dialing International dialing 3 Enter the dialing code of the country where you re located and then tap OK Return a Missed Call Yo...

Page 91: ...rned off all calls automatically go to voicemail Answer or Reject an Incoming Call If the display is on when you get a call tap Answer or Decline If the display is locked when you get a call drag or upwards You can also press the Power Lock button twice to reject a call Tip After declining a call you can send a text message to the caller All declined calls go to your voicemail Mute the Ringing Sou...

Page 92: ... speaker On or through the earpiece Off Activate Speaker to route the phone s audio through the speaker You can adjust the speaker volume using the Volume button Deactivate Speaker to use the phone s earpiece Warning Because of higher volume levels do not place the phone near your ear during speakerphone use Dialpad Use the onscreen dialpad to enter additional numbers for example an extension or a...

Page 93: ... Tap an entry to place a call Note You cannot make calls from Call history to entries identified as No ID or Restricted Tip Touch and hold an entry in the Call history list to open the options menu where you can select to view the contact information if number is stored in People edit the number before you call send a text message or delete the entry from the Call history list and more Call From P...

Page 94: ...touch with the contact Tap to display only a particular type of call such as missed calls or outgoing calls Save a Number From Call History If the phone number of a person who called is not in People you can choose to save the number after you hang up 1 Tap 2 Swipe right to display the Call history tab 3 Tap next to the new number and choose whether to create a new contact or save the number to an...

Page 95: ...er of the following To delete a Call history entry touch and hold the entry and then tap Delete from call history To erase the entire Call history list tap Remove call history Tap Select all and then tap Delete Voicemail The following topics describe how to set up and use your phone s voicemail and visual voicemail features Voicemail Setup Follow the instructions below to set up voicemail on your ...

Page 96: ...d gathers the caller information from all of the current voicemails It then populates a list with the caller name and number along with the length of time and priority level of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail You should set up your voicemail and personal greeting as soon as your phone ...

Page 97: ... inbox to review additional messages Tip For an explanation of all your Visual Voicemail options tap Help Visual Voicemail Menu Visual Voicemail Settings Visual Voicemail Options Your visual voicemail options are available through the options menus found in the voicemail inbox and while reviewing messages 1 Tap Voicemail 2 Tap from the inbox to view the following options New Voice SMS Send a voice...

Page 98: ...ssage Save this message Upgrade to premium Subscribe to the premium Voice to Text transcription service This service requires an additional monthly charge Help View help topics for Visual Voicemail Settings Customize your Visual Voicemail settings 4 Touch and hold a message to manage your messages The following options are available Delete Delete selected messages More options Select additional op...

Page 99: ...rences Change your Visual Voicemail application preferences Sound Change your sound speakerphone options Updates Check for updates About Voicemail View information about the application Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system This direct access saves you from having to navigate within the voicemail menu 1 Tap Voice...

Page 100: ...cted Wi Fi network and may offer better coverage in buildings and areas of poor cellular reception Set Up Wi Fi Calling 1 Tap Settings 2 Tap Wi Fi Calling and then tap the switch to turn Wi Fi Calling on 3 Follow the screen prompts to set up Wi Fi Calling Wi Fi Calling is set up You will see in the status bar when Wi Fi Calling is active or if Wi Fi Calling is set up but you are not currently conn...

Page 101: ...umber call Sprint Customer Service Call Waiting When you re on a call Call Waiting alerts you to incoming calls by sounding two beeps Your phone s screen informs you that another call is coming in and displays the caller s phone number if it is available and you are in digital mode To respond to an incoming call while you re on a call 1 Tap Answer This puts the first caller on hold and answers the...

Page 102: ...ivation Internet Calls When you re connected to a Wi Fi network you can make and receive calls through an Internet calling account Note Before you add an Internet calling account make sure that you ve registered with an Internet calling service that supports voice calls over Session Initiation Protocol SIP Internet calls to phone numbers may incur additional fees Add an Internet Calling Account Yo...

Page 103: ...ibrate to normal mode press the Volume up button twice Swipe down from the status bar and then tap Sound notification Sound profile Lower the Ring Volume Automatically Your phone has a quiet ring feature that automatically lowers the ring volume when you move it 1 Swipe down from the status bar and then tap Sound notification 2 Select the Quiet ring on pickup option Make Your Phone Ring Louder in ...

Page 104: ...to your ear Show declined call options Select to enable text message and reminder options for declined calls Save to People Select to add unknown numbers to the People list after the call Voicemail Settings Use this menu to check your voicemail settings such as the voicemail service provider and voicemail number 1 Tap Settings 2 Tap Call 3 Tap Voicemail service or Voicemail settings Hearing Aids S...

Page 105: ...he state TRS with this number 866 727 4889 To turn TTY Mode on or off 1 Tap Settings 2 Tap Call 3 Tap CDMA call settings TTY mode 4 Tap TTY Full TTY HCO or TTY VCO Tap TTY Off to turn TTY mode off Note When enabled TTY mode may impair the audio quality of non TTY phones connected to the headset jack Warning 9 1 1 Emergency Calling Sprint recommends that TTY users make emergency calls by other mean...

Page 106: ...2 Tap Call 3 Tap CDMA call settings and select or customize these options Automatic prepend Select to automatically add 1 for long distance calls Plus code dialing Tap to set plus code dialing See Place and Answer Calls for details ...

Page 107: ... removed for a long period or left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Sprint is not responsible for any damages from lost or changed contacts Add Contacts You can add contacts from your phone s Contacts application Enter details such as name phone numbers email ad...

Page 108: ...ostal address such as Mobile Home Work etc tap the type next to the field and select the appropriate type To add more phone numbers email addresses etc tap next to the entry field 5 When you have finished adding information tap The contact is added Add an Extension Number to a Contact Number While creating a new contact in People you can add an extension number to their number so you can skip the ...

Page 109: ...type for the new number For a new contact enter the name and any additional information 4 Tap or Save The contact is added Contacts Screen Layout The following illustration shows your Contacts app layout and describes its features Tap People The following illustration shows your Contacts app layout and describes its features Item Description Groups tab Show contact groups Favorites tab Show all co...

Page 110: ...and then swipe left until you reach the People tab To sort your contacts by their first or last name tap Settings Sort contacts by Filter Your Contacts List When your contacts list gets long you can choose which contact accounts to show 1 Tap People 2 On the People tab tap on the top bar 3 Select the online accounts that contain the contacts you want to display 4 Tap Find Contacts Search for conta...

Page 111: ...Aside from your contact details your profile also shows updates you ve posted on your social networks Emergency Information To make it easier for emergency personnel to identify important contacts and personal information you can select your emergency contacts and enter your emergency information right in your profile These information will show on the emergency calling screen 1 Tap People My prof...

Page 112: ...ts cannot be edited 1 Tap People 2 On the People tab touch and hold the contact and then tap Edit contact 3 Enter the new information Notes To select a type label for a phone number email address or postal address such as Mobile Home Work etc tap the type next to the field and select the appropriate type To add more phone numbers email addresses etc tap next to the entry field 4 Tap Your changes a...

Page 113: ...il address in the search box 3 Tap Search contacts in your Company Directory 4 Tap the name of the contact you want copied to your phone 5 Tap to save the contact to your phone Copy Contacts from One Account to Another 1 Tap People 2 On the People tab tap Manage contacts 3 Tap Copy contacts and then choose a contact type or online account to copy from 4 Select a contact type or account you want to...

Page 114: ...ption Manually Merge Contacts You can merge your entries manually and choose the accounts to link the contact 1 Tap People 2 On the People tab tap the name of the contact not the icon or photo you want to link 3 Tap Link 4 You can Under Suggest links tap to link the contact to an account Under Add contact tap one of the options to link to another contact 5 Tap Done to save the change Break the Lin...

Page 115: ...cts 3 Select the contacts whose contact information you want to share 4 Choose how you want to send the contact cards 5 Follow screen instructions to proceed Share All Visible Contacts You can share all entries that appear in your contacts list regardless of the online account that your contacts sync with 1 Tap People 2 Tap Manage contacts Import Export contacts Share visible contacts 3 Choose how...

Page 116: ...f you want to send a text message or email 5 Follow the prompts to complete and send the group message or group mail See Send a Text Message SMS or Create and Send Gmail Edit a Contact Group You have full control of your groups Change the group name or add and remove group members from the People app 1 Tap People 2 On the Groups tab touch and hold the group and then tap Edit group 3 You can Tap th...

Page 117: ...ck Up Contacts 1 Tap People 2 Tap Manage contacts 3 Tap Import Export contacts Export to phone storage or Export to SD card 4 Select an account or type of contacts to export 5 To help protect your data tap Yes and then set a password for this backup Be sure to remember this password You ll need to enter it again when importing contacts If you don t need a password tap No 6 Tap OK Restore Contacts ...

Page 118: ...a Contact to the Private Contacts List 1 Tap People 2 Touch and hold the contact and then tap Add to private contacts 3 To view your private contacts list on the People tab tap Manage contacts Private contacts Organize Your Private Contacts 1 Tap People 2 On the People tab tap Manage contacts Private contacts 3 To add contacts to the private contacts list tap select the contacts you want to add an...

Page 119: ...r appointments vCalendar See your service plan for applicable charges for messaging Send a Text Message SMS Quickly compose and send text messages on your phone 1 Tap Messages 2 Tap 3 Enter a contact name or mobile number in the To field 4 Tap the Add text box and then start composing your message Note A counter appears above the Send icon to tell you how many characters you have entered and how m...

Page 120: ...your attachments 7 Select or browse for the attachment to attach 8 After adding an attachment tap to see options for replacing viewing or removing your attachment 9 Tap to send or tap to save the message as a draft Note Depending on the resolution of your photo or video attachments they may be displayed as cropped thumbnails in your multimedia message Create a Slideshow You can create an MMS messa...

Page 121: ... Clear this option to send your message as a group MMS Group SMS Your message will be sent to the recipients as a text message and each message sent will be charged to your allocated text message plan Replies of your recipients are sorted separately Group MMS Similar to a group chat sending a group MMS lets your recipients join the conversation you ve started Your phone also organizes message repl...

Page 122: ...pen the notification panel and then tap the new message Tap Messages and then tap the message 2 While reading the message you can Reply with a text message Tap the Add text box enter your reply message and then tap Reply with a multimedia message Tap the Add text box enter your reply message tap to choose an attachment for your message and then tap Call or save a phone number contained in the mess...

Page 123: ...e message and then tap Forward Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone your contacts may still be texting you through iMessage and not through SMS or MMS To receive text messages from your contacts who are using an iPhone you must unregister the phone number you used on your old iPhone from your Apple support ...

Page 124: ... or phone number to display the exchange of messages with that contact 3 Tap Move to secure box 4 Select the messages and then tap Move Note To move all the messages from a contact on the All messages screen touch and hold the contact and tap Move to secure box To read messages in the Secure box on the All messages screen tap Secure If it is your first time to use the Secure box set a password To ...

Page 125: ...mpletely discard future messages from blocked contacts clear the Save block message option in the Messages settings Delete Messages and Conversations Tidy up your messages list by deleting old messages and conversations 1 Tap Messages 2 On the All messages screen do any of the following Delete a message Open the conversation thread with a contact tap the message and then tap Delete message To dele...

Page 126: ...e with a password 5 Select the email app to use The email app compose screen opens with the backup file attached 6 Enter your email address 7 Compose and send your email message Note To restore your text messages on your phone open the email message with the backup file attachment from the Mail application Tap the attachment to open the Restore SMS screen and then tap the backup file to restore yo...

Page 127: ...he current app you re in Notifications Sent messages Sent notification Select this option if you want to receive a notification in the status bar when a message is sent successfully Failure notification Select this option if you want to receive a notification in the status bar when a message is not sent successfully Play notification sound If you want the phone to ring when a sent or failure notif...

Page 128: ...ous connection settings such as the connection name and server address Multimedia Messages MMS Settings Group Messages Group Messages Select to turn group MMS on or off When you enable this you will need to enter your phone number for group MMS General Recipient list settings Show sent message history Include the sent message history when searching for a message recipient Show email address Includ...

Page 129: ...ccount to send receive and manage your Gmail messages Before using Gmail you must register a Google Gmail Account on your phone See Google Account for details Gmail Cautions Gmail is handled as email from a PC Restricting email from PCs on your phone prevents your phone from receiving Gmail Create and Send Gmail Create and send an email message from your Gmail account 1 Tap Gmail The Gmail inbox o...

Page 130: ...our sent messages in the inbox tap Sent Open Gmail Messages Your phone allows you to access read and reply to all your Gmail messages Open Gmail Messages from Notifications When new Gmail arrives you will see in the status bar 1 Pull down the status bar to display the notification panel 2 Tap the new message from the notification panel The new Gmail message opens If you have two or more new Gmail ...

Page 131: ... the Gmail message open tap Forward enter a recipient and an additional message and tap Send Manage Gmail Messages Your phone gives you control over how you manage your Gmail messages with labels thread management search capabilities adding multiple Google Accounts and more Reply To or Forward an Email Message Use your Gmail Account to reply to or forward email messages 1 Tap Gmail The inbox opens...

Page 132: ...he inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Move to 3 Tap a label for the thread and then tap OK The thread is added to the selected label Mute Gmail Threads If registered on a mailing list there will be threads with always continuing conversations For long threads that are not important mute the threads and they will no longer appear in the inbox Wh...

Page 133: ...The search results appear Tap a message or thread from the list to display it Report Spam Gmail You can report spam Gmail messages from your phone s Gmail inbox 1 Tap Gmail The inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Report spam The selected message is reported as spam Gmail Add Another Google Gmail Account If you have two or more Gmail accounts you...

Page 134: ...messages Auto advance Confirm before deleting Confirm before archiving and Confirm before sending Account settings Inbox type Inbox categories Notifications Inbox sound vibrate Signature Vacation responder Sync Gmail Days of mail to sync Manage labels Download attachments and Images Note Available settings are subject to change Add an Exchange ActiveSync Account in Gmail If you synchronize your ph...

Page 135: ...p Select and choose the client certification if required Server Enter the server address Port Enter the port number Security type Tap to select the security type if your system requires SSL encryption 5 Tap Finish Your corporate email account is set up and you will begin receiving email for the account in Gmail Get Help with Gmail Find out more about how to use Gmail In the Gmail inbox tap Help fe...

Page 136: ...ransfer rates of up to 60 Mbps To connect your phone to the 4G LTE network you must be in an area covered by the 4G LTE network For more information about the availability of Sprint 4G LTE service in your location visit Sprintmobile com Note The availability and range of the network depends on a number of factors including your distance to the base station and infrastructure and other objects thro...

Page 137: ...automatic updates to your email social network accounts and other synced information Manage Your Data Usage If you re on a limited data allowance it s important to keep track of the activities and apps that usually send and receive data such as browsing the Web syncing online accounts and sending email or sharing status updates Here are some other examples Streaming Web videos and music Tuning in ...

Page 138: ... see a bar that displays the data usage to date and the data usage cycle alert and limit 3 Tap Mobile data usage and then tap 4 Tap Reset data usage set the day of the month when your usage cycle resets and then tap Set This date is usually the start of your monthly billing cycle 5 Tap Set data warning to enable and then tap Data warning 6 Enter the amount of data usage at which you ll be alerted ...

Page 139: ...me Support To find on phone help with Chrome from Chrome tap Help feedback A Web page will open displaying Google help for Chrome Tip For more information from your computer visit google com intl en chrome browser mobile Facebook Post updates read what your friends are up to upload pictures and check ins and more with on the go Facebook access Install the Facebook App on Your Phone Before you use ...

Page 140: ...s and more Twitter Tweet post messages and view other people s tweets on Twitter Login may be required to use Twitter For details on Twitter visit twitter com Install the Twitter App on Your Phone Before you can use Twitter on your phone you have to download and install the app from Google Play See Find and Install an App for details 1 Tap Play Store 2 Tap and search for twitter 3 Tap Twitter from...

Page 141: ...chat window opens Each time text is entered the corresponding friend appears If a friend is not in a Hangout you will see a message Tap Invite to invite them to join the Hangout Hangouts Operations Ending a Chat In the Hangouts window flick the chat from left to right Ending a Video Chat In the video chat window tap Disabling Chat History If you don t want to keep chat history in the chat window t...

Page 142: ...preinstalled SIM Subscriber Identity Module card to support roaming on compatible GSM networks Notes Your SIM card should be preinstalled If you need to reinstall your SIM card follow the instructions in SIM Card The SIM included contains information specific to your phone and should be retained with the phone for use on GSM networks Enable Global Roaming Mode Your phone is designed to enter globa...

Page 143: ...ons method is set Note At the time of purchase your phone s default mode of Automatic is set This allows global usage and normally will not need to be changed Select a Carrier You can select a specific local carrier to use when traveling internationally At the time of purchase your phone is preset to connect automatically to an appropriate carrier in your current area 1 Tap Settings Mobile data 2 ...

Page 144: ...ccess code for the country from which you are calling 4 Tap to enter the US country code and then enter the area code and number 5 Tap Call to place the call Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel All of your unanswered calls will be forwarded to your Sprint voicemail You will need to be sure your voicemail box is already set up and that you know...

Page 145: ...issed Call on your screen prior to receiving a message notification You must call voicemail in order to retrieve messages Follow the instructions on the previous page to store your voicemail number for easy access Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network however you will be required to enter your voicemail passcode To retrieve...

Page 146: ...tional Data Services on GSM UMTS Networks To select a GSM data service carrier for a specific country 1 Swipe down from the status bar and then tap Mobile data 2 Tap Network mode and select GSM UMTS Only 3 Tap Roaming and turn it on if disabled 4 Tap the checkbox for International data roaming and then tap 5 Tap Available GSM networks Search for networks 6 Select a specific operator Data roaming o...

Page 147: ...o place voice calls If the issue is with voice service were you able to access data Please call the numbers below if you need assistance While in the United States Call 1 888 226 7212 While traveling outside the United States In GSM mode tap and then dial 1 817 698 4199 In CDMA mode enter the country code and then dial 1 817 698 4199 There is no charge for this call from your wireless phone From a...

Page 148: ... 135 Trinidad and Tobago 1 800 201 7545 United Kingdom 0808 234 6616 Note This toll free service is available on ordinary landline phones and some public pay phones This service does not cover any hotel access charges ...

Page 149: ...on You ll also see a list of detected Wi Fi networks 3 Tap the Wi Fi network you want to connect to Note To manually scan for Wi Fi networks tap More settings Scan 4 If you selected a secured network you ll be asked to enter the network key or password 5 Tap Connect You ll see the Wi Fi icon in the status bar when connected Connect to a Wi Fi Network via WPS If you re using a Wi Fi router with Wi ...

Page 150: ...ou will see a confirmation Follow the onscreen instructions 5 Accept the connection on the other device The phone is connected via Wi Fi Direct If a connection is not accepted after a certain period the connection request is cancelled 6 To stop a connection tap End connection OK Bluetooth Bluetooth is a short range communications technology that allows you to connect wirelessly to a number of Blue...

Page 151: ...r to display the notification panel and then tap Bluetooth to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Registered Bluetooth devices can be connected simply Enable the Bluetooth funct...

Page 152: ...uetooth headset or car kit It s the same procedure to set up stereo audio and hands free devices Important Make sure that the headset is discoverable Refer to the headset manual for details 1 Swipe down from the status bar with two fingers to open Quick Settings 2 Tap Bluetooth to turn Bluetooth on 3 Tap More settings The Bluetooth settings open 4 Tap a device from the Paired devices list Your pho...

Page 153: ...or photo and then tap Send contact as vCard To send your contact information touch and hold My profile and then tap Send my profile 3 Tap Send contact via and choose Bluetooth 4 Select the type of information you want to send 5 Tap Send 6 Tap a paired device to receive the data The contact information is sent If you see a message to confirm follow the onscreen instructions Receive Information via ...

Page 154: ...uetooth When you open a received file what happens next depends on the file type Media files and documents are usually opened directly in a compatible application For example if you open a music track it starts playing in the Music app For a vCalendar file select the calendar where you want to save the event and then tap Import The vCalendar is added to your Calendar events For more information se...

Page 155: ... VPN app if you re connecting to a secured enterprise network Contact your network administrator for details Also your phone must first establish a Wi Fi or data connection before you can start a VPN connection For information about setting up and using these connections on your phone see Data Services General Information 4G LTE and 3G Networks Add a VPN Connection You must first set a lock screen...

Page 156: ...e requires an additional subscription Access your account via Sprint Zone tap Sprint Zone to learn more Notes Turning on Hotspot on will disable your phone s connection to other Wi Fi networks The best way to keep using the phone as a hotspot is to have it connected to a power supply Set Up Hotspot 1 Swipe down from the status bar and then tap 2 Under Wireless networks tap More 3 Tap Mobile networ...

Page 157: ...ntent to your new HTC phone The types of locally stored content on your old phone that the HTC Transfer Tool can transfer include contacts messages calendar events music photos videos and some settings More types of data such as call histories email accounts and some HTC app settings can be transferred from HTC phones that have HTC Sense 5 5 or higher Note You need Android version 2 2 or later to ...

Page 158: ...n iPhone there are easy ways to transfer your contacts messages and other content to your HTC One A9 Back up and restore iPhone content through iCloud For details see Transfer iPhone Content Through iCloud Back up iPhone content using iTunes on your computer and then use HTC Sync Manager to transfer the content to HTC One A9 For details see HTC Sync Manager Transfer iPhone Content Through iCloud I...

Page 159: ...om an iPhone to your computer and then to your HTC phone For details see HTC Sync Manager Google Account Google contacts are imported to your phone after you sign in to your Google Account You can also create more Google contacts right from your phone Social network accounts Log in to your favorite social networks to sync contact information from them Microsoft Exchange ActiveSync Your phone syncs...

Page 160: ...hem anywhere on your computer HTC One A9 and other mobile devices HTC Connect With HTC Connect wirelessly stream music or video from HTC One A9 to your speakers or TV by just swiping up the screen with 3 fingers You can stream media to any of the following types of devices Airplay speakers or Apple TV Multi room speakers that support Qualcomm AllPlay smart media platform Blackfire compliant multi ...

Page 161: ...akers Powered by Qualcomm AllPlay Media Platform Before you start make sure your AllPlay speakers are connected to your Wi Fi network Refer to the documentation that comes with your speakers to set up and connect them to your Wi Fi network 1 After connecting your AllPlay speakers to your Wi Fi network open a music app on your phone 2 Swipe up with three fingers on the screen Your phone then turns ...

Page 162: ...documentation that comes with your speakers to set up and connect them to your Wi Fi network 1 After connecting your speakers to your Wi Fi network open a music app on your phone 2 Swipe up with three fingers on the screen Your phone then turns Wi Fi on automatically and scans for media devices on your Wi Fi network You ll then see the available speakers listed 3 Tap the speaker you want to connec...

Page 163: ...K Rename the Speakers You can rename your Blackfire compliant speakers in Settings 1 Make sure the speakers are connected to your Wi Fi network 2 Tap Settings HTC Connect Your phone then turns Wi Fi on automatically and scans for media devices on your Wi Fi network You ll then see the available Blackfire speakers listed 3 Tap next to a speaker name 4 Enter the new speaker name and then tap Done ...

Page 164: ...151 Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone from the camera and productivity apps to music entertainment and more ...

Page 165: ...MPEG4 Camera Cautions If Lens Becomes Dirty Fingerprints smudges on lens prevent capturing of clear still images videos Wipe lens with a soft cloth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods May discolor color filter and affect color of images Camera Overview The camera s viewfinder screen lets you view your subject and access cam...

Page 166: ...p From the Home screen you can also tap to launch the camera You ll see Photo mode which is the default capture mode Choose a Capture Mode Switch to a capture mode to use for taking photos or videos On the Viewfinder screen tap and then tap a capture mode Swipe across the Viewfinder screen to switch between capture modes In landscape view swipe from the top or bottom edge of the screen In portrait...

Page 167: ...d Videos If you feel much comfortable with using push buttons when taking photos and videos you can set your phone to use the Volume button as the Camera app s shutter release or zoom controls 1 Open Camera from the lock screen or Home screen 2 On the Viewfinder screen tap 3 Tap Volume button options 4 Choose how you want to use the Volume button when you re in the Camera app Close the Camera App ...

Page 168: ...osed or appears dark on the Viewfinder screen tap a part of the image that is in shadow Conversely tap a well lit object in the image if the image seems to be overexposed Focus on an object with a neutral tone for a balanced exposure Keep in mind that tapping on another object may shift the focus from your subject If there are parts of the image that are in shadows and others are in highlights use...

Page 169: ... Home screen 2 Switch to Camera mode if you re not in this mode 3 Tap to start recording 4 While recording tap to capture a still shot 5 Tap to stop recording Take Continuous Camera Shots Take photos of moving subjects Whether it s your kid s football game or a car race you can capture the action Use the Auto scene when you want to take continuous camera shots 1 Open Camera from the lock screen or...

Page 170: ...er screen 1 Open Camera from the lock screen or Home screen 2 Tap Selfie 3 On the Viewfinder screen tap Camera options 4 Select the Save mirror image option Apply Skin Touch ups with Live Makeup Touch up your skin before taking your selfie Live Makeup smoothens your skin in real time 1 Open Camera from the lock screen or Home screen 2 Tap Selfie mode 3 To change the skin smoothing level drag the s...

Page 171: ...Home screen 2 Tap Selfie 3 On the Viewfinder screen tap Camera options 4 Select the Voice Selfie option and then tap 5 Pose and frame yourself on the Viewfinder screen 6 Look at the front camera and then Say Cheese or Capture to take a photo selfie Say Action or Rolling to record a video selfie Tip You can also use voice capture with the main camera Switch to Camera mode and then turn on Voice cap...

Page 172: ... steady to capture moving subjects against a static background scene When taking a group photo ask your subjects to hold the pose until you have finished capturing Panoramic Shots Get a wider shot of landscapes in one sweep Or take a 360 degree panorama of what s around you Take a Panoramic Photo Note Some camera features are not available when you re in this mode such as zooming 1 Open Camera fro...

Page 173: ...otos and get the look you want Note When you take a RAW photo both a RAW and JPG file are saved The RAW and JPG files will appear as a single thumbnail in Gallery 1 Open Camera from the lock screen or Home screen 2 Tap Pro 3 Make sure that is selected If not tap to change it Select if you only want to save a JPG compressed version 4 Tap The Camera app captures a photo in both the DNG RAW format an...

Page 174: ...n the flash on or off 6 To stop recording tap again Use HDR When shooting portraits against a bright background use HDR short for High Dynamic Range to capture your subjects clearly HDR brings out the details of both the highlights and shadows even in high contrast lighting Note HDR works best when your subject is steady The camera takes multiple shots at different exposure levels and combines the...

Page 175: ...o switch to Timeline view You ll then see tab icons for switching between different layouts Tap to see your photos and videos in a grid layout Tap to see your photos and videos organized by events Tap to see your photos and videos organized by year then tap a month to see the shots you ve taken at that time 3 Tap a photo or video to see it in full screen You can also slide two fingers together or ...

Page 176: ...r hide Rename an Album If you have created albums to organize photos you can rename these albums 1 Tap Gallery 2 Tap Albums 3 Touch and hold the album you want to rename 4 Tap Rename Note Some albums like Camera shots and Highlights cannot be renamed Add Photos or Videos to an Album You can add photos or videos to an existing album or a new one 1 Tap Gallery 2 Tap and then choose how you want to v...

Page 177: ... Photos and Videos You can search the Gallery using tags and photo locations 1 Tap Gallery 2 Tap 3 In the search field type A location associated with the photo or video you re looking for A specific date You must use the same date format as that set in Settings Date time such as 01 13 2015 4 Tap 5 Select what you want from the matching results Change the Video Playback Speed Add a cinematic flair...

Page 178: ...ains unedited View Zoe Photos in Gallery Zoe photos help you relive your memories by recording sound and motion Watch these living memories and share them with your family and friends from Gallery 1 Tap Gallery 2 Find the Zoe photo you want Zoe photos are marked with a 3 To view a Zoe photo tap it Tap to watch the Zoe photo come alive Tap to see the available still photos While viewing tap a frame...

Page 179: ...dit a Hyperlapse Video Create a dynamic Hyperlapse video with your HTC One A9 1 Tap Gallery 2 Tap any tile marked with 3 Tap the tile to view the file in full screen 4 Drag the slider to change the speed 5 Tap when done View Edit and Save a Zoe Highlight When you view a group of photos and videos such as in an album Gallery automatically composes a Zoe A Zoe highlight is a collection of clips whic...

Page 180: ...that let you crop rotate apply and create photo filters and much more to your photos To open Photo Editor tap Photo Editor Choose a Photo to Edit You can select photos to edit from Photo Editor or Gallery 1 Tap Photo Editor 2 Tap Gallery to open an existing photo on your phone and then browse for the item to edit Or tap Camera if you want to take a new photo to edit A slideout menu appears where y...

Page 181: ...itch to full screen view 7 To undo or redo an action open the toolbar and then tap or Or you can use the eraser from the toolbar to remove specific parts of your drawing 8 Tap when done 9 Tap and then tap to toggle between the before and after photos 10 Tap to save changes The edited photo is saved as a new photo The original photo remains unedited Apply Photo Filters Use the available filters for...

Page 182: ... to edit 2 Tap Touch up 3 Tap Red eye removal and then customize its settings 4 Tap to save changes The edited photo is saved as a new photo The original photo remains unedited Edit Continuous Shots For burst action and group shots you can create an animated gif that you can quickly upload and share Note This feature is available for burst shots captured with continuous shooting mode You can ident...

Page 183: ...nd blending shapes 1 Tap Photo Editor and choose the photo you want to edit 2 Tap Effects Shapes 3 Choose a shape to add to your photo and then do any of the following Select a shape color by dragging the color slider Drag the shape to move it Drag your fingers apart or together on the shape to adjust its size Touch and hold the shape with two fingers and then drag your fingers in a circular motio...

Page 184: ... it with another photo 1 Tap Photo Editor and choose the photo you want to edit 2 In the slideout menu that opens tap Effects Photo shapes 3 Choose a second image to be the fill for your selected shape 4 Choose a shape to add to your photo 5 Tap to switch to the shape layer You should see the shape layer icon 6 Do any of the following Drag the shape mask to move it Drag your fingers apart or toget...

Page 185: ...hoto to blend with the image fill tap to switch from the image fill layer to the photo layer 11 Tap a setting and drag the slider to adjust its values and then tap 12 Tap to save changes The edited photo is saved as a new photo The original photo remains unedited Prismatic Got a bright and colorful image Use Prismatic effect for fresh crystal prism patterns 1 Tap Photo Editor and choose the photo ...

Page 186: ...rs apart or together on the image to adjust its size 6 Tap to open the toolbar 7 Tap adjust the settings for your photo layer and then tap 8 Tap to save changes The edited photo is saved as a new photo The original photo remains unedited Double Exposure With Double Exposure combine and blend two photos and create something surreal 1 Tap Photo Editor and choose the photo you want to edit 2 In the s...

Page 187: ...6 Tap choose a different blending option for the selected layer and then tap 7 Tap tap a setting and then drag the slider to adjust its values 8 If you want to adjust your background layer to blend with the top layer tap to switch to the background layer 9 Tap a setting and drag the slider to adjust its values and then tap 10 Tap to save changes The edited photo is saved as a new photo The origina...

Page 188: ...ular motion to rotate the animation 8 When you are satisfied with the result tap and choose to save as a photo or video Face Fusion Wonder what you would like if you shared the same features as another person Face Fusion uses a person s photo and a target face to merge the two photos into one To use Face Fusion be sure that The faces in each photo have to be 100 x 100 pixels or larger in size Faci...

Page 189: ...t face just tap the thumbnail of the target person and browse to a new photo 6 When you are satisfied with the result tap and choose to save as a photo or video Enhance RAW Photos After capturing RAW photos you can do some basic enhancements to them on HTC One A9 1 Tap Photo Editor 2 Tap Gallery and select the RAW photo you want to enhance 3 Tap 4 Tap when done ...

Page 190: ...ious Month In Month view flick the screen left or right View Next Previous Week In Week view flick the screen left or right View Next Previous Day In Day view flick the screen left or right Select a Calendar If you have more than one calendar select a calendar in which to add events Select your Google Account to create a Google Calendar event If you have several Google Calendars on the Web select ...

Page 191: ...ActiveSync account tap Invite people 5 Tap Save View Calendar Events You can display the Calendar in daily weekly monthly or agenda view To change the Calendar view tap and then tap Year Month Week Day or Agenda 1 Tap Calendar The Calendar app opens 2 Tap a date and then tap an event The event details appear To edit the event tap To delete the event tap Delete OK Choose Which Calendar to Show You ...

Page 192: ...orage space in Google Drive app s settings Back up your phone to Google Drive so you can easily restore your backup to another HTC phone next time Use the Google Drive app to manage your online storage Activate Your Free Google Drive Storage In addition to the default storage that you get from Google Drive you may be eligible to receive additional storage for free Sign in to your Google Account on...

Page 193: ...ore content Google Maps Use the Google Maps app to determine your location find directions browse local businesses and attractions rate and review places and more Notes Before using any location based services you must enable your phone s location feature For information about setting your phone s location options see Location Settings The Google Maps application does not cover every country or ci...

Page 194: ...lding the phone with one hand double tap with your thumb and hold the second tap and then drag your thumb up Touch and hold an area with two fingers and then drag your fingers in a circular motion to rotate the map Touch and hold an area with two fingers and then swipe up to see an angled view of the map Swipe down to return to overhead view Search for a Location In Google Maps you can search for ...

Page 195: ...Directions Get detailed directions to your destination Google Maps provides travel directions by car public transit bike or foot 1 Tap Maps 2 Tap 3 Choose how you want to get to your destination 4 Use your current location as starting point or tap Your location to enter your starting point or select a location from your search history 5 Tap Choose destination and then enter or select your destinat...

Page 196: ...dget if available Tip If you ve already set up a Google Account on your phone you will be given the option to sign in to access other features of the Google app 2 In the search box enter what you want to search for As you type matching items on your phone and suggestions from Google search are shown To search for the information exclusively on your phone swipe your finger up the screen and then ta...

Page 197: ...weather forecast for upcoming days The traffic conditions on your way to work or your commute back home The directions and travel time to your next appointment The next train or bus arriving at your platform or bus stop Your favorite team s score and stats while you enjoy the game Time or location based reminders that you can set To open the Google app from the Home screen tap Google Or tap the Go...

Page 198: ...transportation mode in the Traffic card 1 Tap Google 2 Do any of the following To change the settings of a specific card tap and then tap an action To change specific information such as your work address sports teams or stocks you follow tap and then tap Customize the Feed Choose the information you want to change Set Reminders in the Google App Setting reminders in the Google app is an easy way ...

Page 199: ... search information while viewing emails and websites listening to music or even while exchanging text messages Screen search lets you look for information about the screen you re on so you don t have to leave the app Just touch and hold and Screen search shows you related information apps and actions Note This feature may not be available in all languages Turning On Screen Search Before turning o...

Page 200: ... the searched item or location For example if Screen search searched for a restaurant you can say OK Google Take me to that restaurant to get directions to that location 3 To hide the information cards and return to the screen tap Boost Optimize your phone s performance maximize your phone storage capacity and even lock some apps for an added level of privacy Here are some of the things you can do...

Page 201: ...arly remove junk files that clutter your storage space or slow down the phone s performance 1 Tap Boost 2 Tap Clear junk The Boost app will show you how much storage space is being used up by different junk files such as cache files ad files temporary files and app installers 3 Select or clear the junk file types you want to delete 4 You can tap next to a category to view the files under it 5 Tap ...

Page 202: ...on Manage Apps Running in the Background You can set the Boost app to automatically stop unused apps from running in the background This helps save battery power 1 Tap Boost 2 Tap Optimize background apps 3 Make sure the Optimize background apps On Off switch is turned on Boost lists down unused apps that are running in the background 4 Tap an app under Auto stop to choose whether to always stop t...

Page 203: ...perform basic and advanced mathematical equations 1 Tap Calculator The calculator app launches 2 Tap onscreen keys for calculations Calculation results appear Tip To use the scientific calculator make sure Auto rotate is turned on and then rotate the screen to the landscape orientation Clock Your phone has a clock app that lets you set alarms view time in time zones around the world use a stopwatc...

Page 204: ...ms tap Tip To turn off an alarm clear the check box of that alarm Phone at Alarm Time At the set alarm time the phone sounds the alarm and or vibrates Stopping an alarm When the alarm sounds drag up to dismiss it Additional Clock Features Your phone s clock app provides additional useful features including world clock stopwatch and timer functions World Clock The world clock lets you keep track of...

Page 205: ...ddition to your current location you can view weather forecasts for other cities around the globe 1 Tap Weather You ll see the weather from different cities including where you are 2 Tap a city to view weather information 3 Tap the Hourly and Forecast tabs to view the forecasts in your selected location 4 To check the weather in other cities tap and then select the city you want 5 To add more citi...

Page 206: ...ions for sharing setting it as a ringtone and more File Manager Use the File Manager app to browse and organize your files and folders on your phone storage and SD card You can also use File Manager to browse for files and folders on your external USB storage device when you have it connected to your phone Switch Between Storage Types Select an available storage on your phone that you want to mana...

Page 207: ... choose a sorting option Copy or Move Your Files 1 Tap File Manager 2 Browse for and select the file or folder you want to copy or move 3 Tap Copy or Move to 4 Tap and then browse for the folder where you want to copy or move the files Or tap Create folder to create a new folder 5 Tap Paste Make Files as Favorites 1 Tap File Manager 2 Browse for the file or folder 3 Select items to favorite 4 Tap ...

Page 208: ...the same apps that you were using on your iPhone Import all music photos and videos from your HTC phone to your computer Copy selected music photos or videos from your computer to your phone Import documents from your computer to your phone Back up and restore Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone Sync data Sync data suc...

Page 209: ...so before proceeding 5 Select your iPhone backup file and then click OK 6 Select the types of content you want to transfer to your HTC phone You can choose whether to replace the content on your HTC phone with the iPhone content 7 Click Start Wait for HTC Sync Manager to finish transferring content 8 When done slide open the notification panel on your HTC phone and then tap 9 Choose which apps you...

Page 210: ...wallpaper or create your own dotted wallpaper from a photo 1 Tap HTC Dot View 2 On the slideout menu tap Themes 3 Choose a preset pattern as your wallpaper or To create your own wallpaper tap and then choose whether to use an existing photo from Gallery or take a new photo If you selected or taken a photo crop the photo and then tap Done 4 Tap Apply For best results when creating your own wallpape...

Page 211: ...omatically display through the HTC Dot View case You can choose whether to display or hide Mail Messages and phone call notifications 1 Tap HTC Dot View 2 On the slideout menu tap Settings Notification settings 3 Choose which notifications you want to show or hide Tip For more details on using HTC Dot View visit htc com ...

Page 212: ... automatically stored in your Google Play Music library and instantly ready to play via streaming or download For more information about Google Play Music visit play google com about music Note For information about loading music onto your phone see Copy Files To or From Your Phone Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone Check the Google ...

Page 213: ...rary 3 Flick the screen left or right to select a library category such as Artists or Albums 4 Tap an item from the category window and then tap a song The song begins playing 5 Tap Add to playlist 6 Select whether you want to add the song to a new playlist or to an existing playlist 7 Follow screen instructions to proceed Adding Currently Playing Music to a Playlist While playing music tap Add to...

Page 214: ...rs or scroll down to see related videos Browse other videos by minimizing the video screen Tap or drag the video screen down to minimize To close the video thumbnail swipe it left or right Tip If you want to watch the video at a later time tap next to the video title and then tap Add to Watch Later You can access the video again from your account profile s Watch Later list Post a Video to YouTube ...

Page 215: ...ect to change Check back frequently for new content and updates HTC BoomSound with Dolby Audio Hear what you ve been missing HTC BoomSound gives you a rich authentic sound experience whether you re listening to music watching a video or playing a game Use HTC BoomSound with Headphones Turn on HTC BoomSound with Dolby Audio and put on your headphones to enjoy refined audio details in a most persona...

Page 216: ...nd Activities 203 Your phone remembers the headphone profile you chose so you don t have to select it again next time Note HTC BoomSound with Dolby Audio is not available over HDMI Bluetooth Miracast or USB audio out ...

Page 217: ...Entertainment and Activities 204 Settings The following set of topics will cover your phone s settings menus and options For an overview of the settings menu see Basic Settings ...

Page 218: ... panel Swipe down from the top of the screen to open the Notification panel and then tap The table below outlines the top level settings categories Category Description Airplane mode Turn Airplane mode on or off Wi Fi Enable and set Wi Fi options Bluetooth Enable Bluetooth connections Mobile data Settings for your mobile network and data connection HTC Connect Options where to play media More Sett...

Page 219: ...erences Sound notification Set your sound profile volumes incoming call options and system sounds Call Options for received calls voicemail settings and others including hearing aids and CDMA call settings TTY mode DDTM mode plus code dialing etc Apps View all downloaded or running apps uninstall apps search for an app and more Storage View your phone and SD card storage set the SD card mode and m...

Page 220: ...e Wi Fi Calling for details Bluetooth Settings Your phone s Bluetooth capabilities let you use wireless headsets send and receive pictures and files and more See Bluetooth for details Mobile Data Settings This menu lets you turn your data connection on or off and more See Data Services General Information 4G LTE and 3G Networks for details HTC Connect Settings Configure settings for HTC Connect Se...

Page 221: ...enable Bluetooth tethering See Bluetooth Tethering HTC Mini Configure and manage your phone s connection with the HTC Mini sold separately VPN Configure your Virtual Private Network VPN settings so you can connect to your company s intranet sites See Virtual Private Networks VPN USB connection Select the USB connection type when you connect the phone to your computer ...

Page 222: ...he touch screen Auto rotate Screen By default the screen orientation automatically changes when the phone is rotated To disable automatic screen orientation 1 Tap Settings 2 Tap Display gestures 3 Clear the Auto rotate screen option and tap Notes Not all application screens support automatic rotation The screen orientation automatically changes to landscape mode when you turn the phone sideways Th...

Page 223: ...ess level 4 Drag the slider to adjust the brightness 5 Tap OK Set the Maximum Brightness Level You can set the maximum brightness level for your phone screen 1 Tap Settings 2 Tap Display gestures 3 Tap Brightness level 4 Clear the Automatic brightness option 5 Drag the slider to adjust the maximum brightness level Quickly Adjust the Brightness 1 Swipe down from the status bar with two fingers to o...

Page 224: ...dle or docked 1 Tap Settings 2 Tap Display gestures 3 Tap Screen saver and then select a screensaver 4 Tap Screen Timeout Sleep After a period of inactivity the phone screen turns off to conserve battery power You can set the idle time before the screen turns off Tip To turn off and lock the screen quickly press the Power Lock button 1 Tap Settings 2 Tap Display gestures 3 Tap Screen timeout and t...

Page 225: ...tings menu lets you control your phone s audio from ringtones and alerts to touch tones and notifications Sound Profile and Vibrate Use the following settings for such features as silent mode vibrate and overall phone volume 1 Tap Settings 2 Tap Sound notification Sound profile 3 Select Normal Vibrate or Silent Note If you selected Vibrate as your sound profile step 2 your phone will vibrate for a...

Page 226: ...If necessary swipe to the next screen 3 Tap Total silence Alarms only or Priority only depending on if you want to allow exceptions When Priority only is selected you can receive messages or calls from contacts in your exceptions list 4 Tap Until you turn this off if you want to turn off Do not disturb by yourself or tap or to set the number of hours before Do not disturb turns off automatically 5...

Page 227: ...und notification Do not disturb 3 Tap Priority only allows 4 Tap the On Off switch next to the items you wish to allow 5 Tap Messages from or Calls from to select who can contact you 6 Tap Manage approved contacts and then tap to add contacts to your exceptions list 7 To remove contacts or numbers from the list tap Remove contacts Set a Do Not Disturb Schedule Schedule Do not disturb to turn on au...

Page 228: ...2 Tap Sound notification Ringtone 3 Tap the ringtone you want to use and then tap Apply The ringtone briefly plays when selected Note To set a sound file as ringtone see Ringtone Incoming Calls Other Options Enable Quiet ring on pickup so your phone lowers the ringtone volume the moment you pick it up to answer a call When your phone is in your bag or pocket enable Pocket mode so the phone rings l...

Page 229: ...g certain other instances Emergency tone Set behavior when an emergency call is placed Notifications Flash Notifications Tap this option to select when you want the Front Indicator Light LED to light up 1 Tap Settings 2 Tap Sound notification 3 Tap Flash LED for notifications and then select Always or When screen is off Notifications App Light Notifications Tap this option to select which app even...

Page 230: ...e Call Settings for details Apps Settings Use the Apps menu to control your application settings or remove apps Uninstall Third party Apps Uninstall apps that you no longer need to save storage space 1 Tap Settings 2 Tap Apps 3 Tap the application you want to uninstall 4 On the App info screen tap Uninstall 5 Tap OK to confirm Note You cannot uninstall programs that are preinstalled on the phone C...

Page 231: ...e internal storage See SD Card Storage Settings USB storage When you plug in an external USB storage device such as a USB flash drive or an SD card reader You need a special cable to connect your phone and a USB storage device Online storage If you re using an online storage account that s accessible from your phone you can store your files to your online storage SD Card Storage Settings Use your ...

Page 232: ... next to the SD card name and then tap Format as internal 4 Tap Erase format Format 5 Follow the onscreen instructions to move your installed apps and their data from the phone storage to the SD card Tip If you no longer want to use your SD card as internal storage you can reformat the card as removable storage Before you do so make sure to move all the apps and data from the card back to the phon...

Page 233: ...loaded and installed to the phone storage may also not allow you to move them to the SD card 1 Tap Settings 2 Tap Storage 3 Tap Phone storage Apps if you want to move an app from the phone storage to the SD card or Tap the name of your SD card and then tap Apps if you need to move an app from the SD card back to the phone storage 4 Tap the app you want to move 5 Tap Change and then tap where you w...

Page 234: ...versa Note If you re using your SD card as internal storage your computer will only show SD card content 1 Connect your phone to the computer using the supplied USB cable 2 On your phone unlock the screen if it s locked 3 On the pop up message that asks whether to use USB for file transfers tap Yes If you don t see this message slide the notification panel open tap the Use USB for notification and...

Page 235: ...nstall apps that you ve downloaded if no longer need them See Uninstall Third party Apps Preinstalled apps can be disabled when you re not using them See Disable Apps Move Apps to the SD card Third party apps that you ve downloaded and installed can be moved to the SD card if you ve set up the card as internal storage See SD Card Storage Settings Power Settings Use the Power settings to check the ...

Page 236: ...vel Use Extreme Power Saving Mode In times when you don t need to use much of your phone turn Extreme power saving mode on to extend battery life longer In this mode standby time can last longer than usual and you can only use the most basic functions such as phone calls text messaging and email 1 Tap Settings 2 Tap Power 3 Tap the Extreme power saving mode On Off switch to turn Extreme power save...

Page 237: ...y Saving Tips How long the battery can last before it needs recharging depends on how you use your phone The power management features of your phone helps increase battery life Use the Power Management Features Turn Power saver mode and Extreme power saver mode on in Settings Monitoring your battery usage helps identify what s using the most power so you can choose what to do about it See Check Ba...

Page 238: ...usly running or syncing data For details see Disable Apps Limit Background Data and Sync Background data and sync can use a lot of battery power if you have many apps syncing data in the background It s recommended not to let apps sync data too often Determine which apps can be set with longer sync times or sync manually In Settings tap Accounts sync and check what types of data are being synced i...

Page 239: ...ns to optimize the battery Memory Settings Use the Memory settings to check the phone s average memory use or to find out how much memory is being used by individual apps 1 Tap Settings 2 Tap Memory You ll see the average memory use of your phone 3 To change the monitoring duration tap the duration hours and select a duration time 4 To find out how much memory is being used by apps tap Memory used...

Page 240: ...pps and widgets to the widget panels See Work with Stickers Widgets and App Shortcuts Manage additional home screen panels See Organize Your Widget Panels Change the lock screen wallpaper See Customize the Lock Screen Change the phone s theme See Themes Ringtone Use the Ringtone settings menu to select a phone ringtone or to make your own music as ringtone 1 Tap Settings 2 Tap Personalize Ringtone...

Page 241: ...hen select the size you want Keyboard and Dialer Color Tap any of these options to change the keyboard and dialer color 1 Tap Settings 2 Tap Personalize Keyboard color or Dialer color 3 Select a color and tap Fingerprint Scanner Settings Tap this option to add and manage fingerprints or configure the fingerprint sensor See Fingerprint Scanner Accounts Sync Settings The Accounts sync settings menu ...

Page 242: ...contacts and calendars and to use Google apps on your phone See Create a Google Account Forgot Your Google Account Password If you have forgotten your Google Account password you can try to recover it by going to the Google website 1 On your phone or computer open your Web browser 2 Go to google com accounts recovery 3 Select I don t know my password 4 Enter the email address or username that you ...

Page 243: ...ion using the wireless network GPS satellites both or neither Location Setting Your phone is equipped with a Location setting for use in connection with location based services The Location feature allows the network to detect your position Turning Location off will hide your location from everyone except 9 1 1 Note Turning on Location will allow the network to detect your position using GPS techn...

Page 244: ...ch to turn this setting on or off Security Settings Use the Security settings to help increase your phone security privacy and more Screen Lock Settings You can increase the security of your phone by creating a screen lock When enabled you will be asked to draw the correct unlock pattern on the screen enter the correct PIN or enter the correct password to unlock the phone s control keys buttons an...

Page 245: ...ern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished 5 The phone records the pattern Tap Continue 6 When prompted draw the screen unlock pattern again and then tap Confirm Note If you fail to draw the correct unlock pattern on the screen after five attempts you will be prompted to wait for 30 seconds before you can try a...

Page 246: ...Make passwords visible option recommended to make passwords invisible as you enter them on your phone Allow Installation of Third Party Programs By default you can only install programs and games downloaded from Google Play The Security menu lets you allow installation of non Play Store apps on your phone To allow installation of non Play Store apps on the phone 1 Tap Settings 2 Tap Security 3 Sel...

Page 247: ...locally stored contacts calendar events bookmarks documents and playlists to your computer Likewise HTC Sync Manager is a good alternative if you don t want to back up your accounts settings and other personal content to the cloud You can use it to create backups of your phone on your computer For details see HTC Sync Manager Other backup options Separately back up other data and file types if the...

Page 248: ...ay will be restored in the background and you can track the progress via a notification in the status bar Factory Data Reset Reset your device to factory defaults erasing all data from your device This action permanently erases ALL data from the device including Google or other account settings system and application data and settings downloaded applications as well as your music photos videos and...

Page 249: ...ard 4 Tap Reset phone Once the phone has reset it will run through the Hands Free Activation and update processes again When finished you will see the Welcome screen and Setup application See Complete the Setup Screens to start over Reset Phone Network Settings Reset the network settings when you re having problems connecting HTC One A9 to your mobile data or Wi Fi network and Bluetooth devices 1 ...

Page 250: ...his option on and then tap it to customize captions for your phone Magnification gestures Tap this option to enable magnification gestures such as zooming in or out by triple tapping the screen Color inversion Select this option to improve screen visibility Color correction Turn on color correction to improve screen visibility Unread notification reminder Enable this option to remind you of unread...

Page 251: ...se so you know what you are tapping Note Not all languages are supported Turn TalkBack On 1 Tap Settings 2 Tap Accessibility TalkBack 3 Tap the TalkBack On Off switch 4 Read the TalkBack disclaimer and then tap OK Your phone will enable Explore by touch which provides an audible description of what you re tapping on the screen A short tutorial explaining how to use TalkBack will begin playing afte...

Page 252: ...ck gestures if you already have TalkBack turned on 1 Tap Settings 2 Tap Accessibility TalkBack 3 Tap Settings Manage gestures 4 Tap any of the gestures under Shortcut gestures and then select an action Use TalkBack Context Menus TalkBack has a global context menu for controlling continuous reading and TalkBack controls and a local context menu for controlling the selected text or item on the scree...

Page 253: ...h output 3 Tap next to Google Text to speech Engine and then do any of the following Select a different language Tap Language Install a language Tap Install voice data and then tap the language Tap next to the voice data you want to install When installation is completed press twice and tap Language Note Not all languages are supported Google Settings The Google settings let you manage your Google...

Page 254: ...put Methods Google Voice Typing This option lets you choose the input language for Google voice typing block offensive words or download offline speech recognition 1 Tap Settings 2 Tap Language keyboard Virtual keyboard 3 Tap Google voice typing 4 Change the settings as desired Speech Settings Use these settings to adjust or select your default text to speech output 1 Tap Settings 2 Tap Language k...

Page 255: ...Tap Settings 2 Tap Date time 3 Tap the Travel mode On Off switch to turn travel mode on or off You ll see a dual clock of your home and current locations once your phone detects a different time zone from the home time zone you ve set Printing Print from anywhere you are using Google Cloud Print For more information about Cloud Print see google com cloudprint 1 Tap Settings 2 Tap Printing Cloud Pr...

Page 256: ...afety information 1 Tap Settings 2 Tap About 3 Scroll through the list and select options to view or customize information Hardware and software version Displays the phone hardware and software version Software updates Check if there are is a new software update available for your phone Usage and error reporting Send error preference and usage reports to HTC Help Enable quick tips to appear on the...

Page 257: ...244 Getting Help The following set of topics will cover troubleshooting tips phone specifications and how to contact Sprint and manage your wireless service ...

Page 258: ...o turn the phone on in Safe mode Press and hold the Power Lock button touch and hold Power off read the disclaimer for safe mode and then tap OK After turning the phone on in Safe mode Safe Mode appears at lower left After restarting in Safe mode your phone can be powered on as usual Before turning the phone on in Safe mode it is recommended that you back up important data By powering the phone on...

Page 259: ...nformation your voicemail account and your data services account As a Sprint customer you enjoy unlimited access to all your information Account User Name and Password If you are the account owner you will create an account user name and password when you sign on to sprint com mysprint Click Register and follow the prompts to get started If you are not the account owner if someone else receives th...

Page 260: ... Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone Sprint 411 Sprint 411 gives you access to a variety of services and information including residential business and government listings movie listings or showtimes driving directions restaurant reservations and major local event information You can get up ...

Page 261: ... trademarks of the Wireless Fidelity Alliance Inc Facebook is a trademark of Facebook Inc Twitter is a trademark of Twitter Inc and is used under license DLNA and the DLNA disc logo are trademarks or registered trademarks of Digital Living Network Alliance All rights reserved Unauthorized use is strictly prohibited iCloud iMessage iPhone iTunes and Mac OS are trademarks of Apple Inc registered in ...

Page 262: ...ware Screen images contained herein are simulated HTC shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material The information is provided as is without warranty of any kind and is subject to change without notice HTC also reserves the right to revise the content of this document at any t...

Page 263: ...Check History 224 Check Usage 223 Extreme Power Saving Mode 223 Power Saver Mode 223 Save Power 224 Settings 222 Battery Saving Tips 224 Block List 82 Bluetooth Connect 139 Pair devices 138 Receive Files 140 Send Information 140 Turn on or off 138 Bonus Storage 179 BoomSound Settings 212 Boost Zone 202 Boost 187 Brightness 210 Maximum Level 210 Burst Shots 156 Calculator 190 Calendar Create Event ...

Page 264: ...s 123 Track Usage 124 Data Usage 124 Date Time 241 Daydream 211 Disable Apps 218 Display 209 Auto rotate Screen 209 Font Size 209 Size 210 DLNA HTC Connect 147 Do Not Disturb Settings 213 Dolby Audio 202 Double Exposure 173 Drag 14 Earpiece 5 Elements 175 Email Add Exchange ActiveSync Account 121 Make Call From 76 Send Gmail 116 Emergency Numbers 75 Emoji 31 Enhanced 911 E911 75 Event Create 178 E...

Page 265: ...n 181 Google Play Find and install apps 40 Help 41 Store 39 Google Play Music 199 Google Search 183 Google Settings 240 Google Voice Search 183 Google Voice Typing 35 Google Voice Typing 241 Group Messaging 108 Group Text 108 Hangouts 128 HDR Mode 161 Headset Connect 139 Headset Jack 6 Hearing Aids 91 History Erase 82 Home Key 20 Home Screen 19 47 Add App Shortcuts 61 Add or Remove Widget Panel 59...

Page 266: ...ly 109 Send 107 Send messages 107 Mobile Hotspot 143 Motion Launch 67 On or Off 67 Troubleshooting 70 Wake and Unlock 68 Wake Phone 68 Wake to Camera 70 Wake to HTC BlinkFeed Screen 69 Wake to Widget Panel 69 Motion Launch Settings 212 Multimedia Messaging 107 Multi tasking 26 Music Google Play Music 199 My favorite album 162 Nano SIM Card Tray 6 Navigation Google Maps 180 Notification Icons 48 No...

Page 267: ... Power Key 6 Power Off 13 Power On 13 Power Options Restart 14 Turn Phone Off 13 Turn Phone On 13 Power Saver 223 Predictive Text 33 Add to Dictionary 34 Manage Dictionary 34 Second Language 33 Press and Flick 15 Prismatic 172 Private Message Box 111 Pro 159 Pro Mode 159 Quick Settings 21 Raw 160 Recent Apps Key 20 Reject a Call 78 Reset Phone 235 Restart Phone 14 Ringtone Settings 227 Save a Phon...

Page 268: ...pes 170 Silent Mode 30 SIM Card 8 129 Handle 8 Install 9 Sleep Mode 211 Slide 14 Slow Motion Video 161 Smart Dial 73 Smart Lock 231 SMS Back Up Messages 112 Reply 109 Send 106 Social Network Account Add Account 228 Sound Incoming Calls 215 Notification Alarm 213 Other Options 215 Ringtones 215 Sound Profile 212 System Sounds 216 Vibrate 212 Volumes 212 Speaker 6 Speech Setting 241 Speed Dial 76 Sp...

Page 269: ... Turn Device Off 13 Turn Device On 13 Twitter 127 Two finger Swipe 15 Update Phone Back Up Data 45 Prepare 45 Update Operating System 45 Update PRL 46 Update Your Profile 46 Video 155 Video Resolution 156 VideoPic 156 Virtual Private Networks VPN 142 Visual Disturbance 214 Visual Voicemail 83 Options 84 Review 84 Set up 83 Settings 85 Voice Dial 76 Voice Memos 192 Voice Recorder 192 Voice Typing 3...

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