HTC confidential
© 2004, HTC Corporation. All rights reserved.
TOTAL 69 CONT.ON. 67 PAGE NO. 66
Chapter 14- Return to Vendor(RTV)
Please attached the DIC (Defect identity card)on each RTV part.
HTC Defect Identification Card
ASP
Teleplan
Date
MM/DD/YYYY (repair date)
RMA Number
(HTC RMA number)
(bar code)
Part Number
(number)
(bar code)
Series Number
(number)
(bar code)
IMEI Number
(optional)
(number)
Technician
(Name of the person repairing
the device)
Customer Reported
Failure Symptom
(Original failure description
reported by the end user)
Verified HTC Failure
Code
(ASP verified failure symptom
in HTC failure code)
Verified HTC Failure
Description
(ASP verified failure symptom
in HTC failure descrption)
Remark
Summary of Contents for Hurricane Series
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