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Commitment 

11 

HQUA 

Our Commitment 

Specific Warranty Coverage 

Ten-Year Limited Warranty for HQUA UV Chamber 

HQUA  warrants  the  UV  chamber  on  the  HQUA  product  to  be  free  from  defects  in  material  and 

workmanship  for  a  period  of  ten  (10)  years  from  the  date  of  purchase.  During  this  time,  HQUA  will 

repair or replace, at its option, any defective HQUA UV chamber. Please return the defective part to 

your dealer who will process your claim. 

One-Year Limited Warranty for Electronic Ballast   

HQUA  warrants  the  Electronic  Ballast  to  be  free  from  defects  in  material  and  workmanship  for  a 

period of 1 year from the date of purchase. During this time, HQUA will repair or replace, at its option, 

any defective parts covered by the warranty. Please return the defective part to your dealer who will 

process your claim. 

Six-Months Limited Warranty for Lamps. 

HQUA warrants lamps to be free from defects in material and workmanship for a period of 6-months 

from the date of purchase. During this time, VIQUA will repair or replace, at its option, any defective 

parts  covered  by  the  warranty.Please  return  the  defective  part  to  your  dealer  who  will  process  your 

claim. 

General Conditions and Limitations 

None of the above warranties cover damage caused by improper use or maintenance, accidents, 

acts  of  God  or  minor  scratches  or  imperfections  that  do  not  materially  impair  the  operation  of  the 

product. The warranties also do not cover products that are not installed as outlined in the applicable 

Owner’s Manual.Parts repaired or replaced under these warranties will be covered under warranty up 

to the end of the warranty period applicable to the original part. 

The above warranties do not include the cost of shipping and handling of returned items. 

The  limited  warranties  described  above  are  the  only  warranties  applicable  to  the  HQUA  range  of 

products. These limited warranties outline the exclusive remedy for all claims based on a failure of or 

defect  in  any of these products,  whether the claim is based on contract, tort  (including negligence), 

strict  liability  or  otherwise.  These  warranties  are  in  lieu  of  all  other warranties  whether  written, oral, 

implied  or  statutory.  Without  limitation,  no  warranty  of  merchantability  or  of  fitness  for  a  particular 

purpose shall apply to any of these products. 

HQUA does not assume any liability for personal injury or property damage caused by the use or 

misuse  of  any  of  the  above  products.  HQUA  shall  not  in  any  event  be  liable  for  special,  incidental, 

indirect  or  consequential  damages.  HQUA’s  liability  shall,  in  all  instances,  be  limited  to  repair  or 

replacement  of  the  defective  product  or  part  and  this  liability  will  terminate  upon  expiration  of  the 

applicable warranty period.

Summary of Contents for UV Water Sterilizer

Page 1: ... 3 Section 2 General Information 4 7 Section 3 Maintenance 7 9 Section 4 Troubleshooting 10 Section 5 After Sales Service 10 Commitment 11 Version No 20170601 By James HQUA Technical Support Team At TX US HQUA UV Water Sterilizer Instruction Manual ...

Page 2: ...o not use any type of adapter with this system DO NOT operate the UV water sterilizer if it has a damaged cord or plug DO NOT install this UV water sterilizer where it will be exposed to outdoor or under temperatures below freezing Waste electrical and electronic equipment WEEE This symbol indicates that you should not discard wasted electrical or electronic equipment WEEE in the trash For proper ...

Page 3: ... Degradation Caution Due to thermal expansion concerns and potential material degradation due to UV exposure it is recommended to use metal fittings and at least 10 of copper pipe on the outlet of your UV chamber Hg Exposure The UV lamp contains mercury If the lamp breaks then avoid inhalation or ingestion of the debris and avoid exposure to eyes and skin Never use a vacuum cleaner to clean up a b...

Page 4: ...ou need before installing If something miss contact the manufacturer and seller or its service agent to get more help please 1 One Stainless Steel Chamber 304 food grade 37 2 2 5inch Cylinder with 3 4 in outlet 2 One Quartz Sleeve protect the UV lamp 37 0 85inch with one end 3 Two UV lamps with 4pin one end 36 4inch 0 6inch T5 4 Two waterproof O ring suit for the Quartz Sleeve 5 Two plastic bracke...

Page 5: ...tem make sure you have enough space for this product Mark the mounting position and drill two holes on the wall Screw on the plastic bracket for later use Make sure you have an adequate clearance above chamber to allow for removal of the lamp and sleeve Make sure you have turned off the main water supply already Pay attention to the labels appear in the installation procedures Carefully operate pl...

Page 6: ...General Information 6 HQUA ...

Page 7: ...p Both on means our product is working on a good condition If the green one is off and the red one is on it s still working But we suggest you check the UV lamp situation with protection of your eyes and skin Replace the UV lamp annually or biennially if seasonal home use to ensure maximum disinfection 3 1 Replace the UV lamp Replcing an UV lamp is quite easy and take a little time with it One UV ...

Page 8: ...rm due to the minerals in the water This coating must be removed because it reduces the amount of UV light reaching the water thereby reducing disinfection performance If the sleeve can not be cleaned it must be replaced Prerequisites Close the water supply of your system and drains all lines Make sure the water in the chamber lower than the quartz sleeve Depressurize the unit Place a small pail u...

Page 9: ...General Information 9 HQUA Procedures ...

Page 10: ... threads reseal with Teflon tape and retighten System is operating but water tests reveal bacterial contamination Equipment downstream of UV system is acting as a breeding ground for pathogens Ensure UV is the last piece of treatment equipment Recontamination from pipe dead ends Remove any pipe dead ends and flush with chlorine Section 5 After Sales Service Should you need any support or have ques...

Page 11: ...aintenance accidents acts of God or minor scratches or imperfections that do not materially impair the operation of the product The warranties also do not cover products that are not installed as outlined in the applicable Owner s Manual Parts repaired or replaced under these warranties will be covered under warranty up to the end of the warranty period applicable to the original part The above wa...

Page 12: ...12 HQUA End ...

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