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HT130003 / HT130042
HT130030 / HT130043
User Manual
CorTemp
®
Data Recorder v4.3
9001 Series
VI. Customer
Service
Limited Warranty
HQ, Inc. will, at no charge, repair or replace, at its option, defective product or component
parts within ninety (90) days from date of purchase.
This warranty does not cover damage resulting from accident, misuse, abuse, water,
tampering, normal wear, service performed or attempted by unauthorized service agencies,
or failure to provide reasonable and necessary maintenance.
IN NO EVENT WILL HQ, INC. BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT.
Service
To schedule service, please contact HQI Customer Service via email at
or call (941) 721-7588, 8:00 am – 5:00 pm EST,
Monday – Friday. An RMA number must be obtained before returning any product for
service. The RMA number must appear on both the outside of the package and on all
correspondence sent with the shipment.
THE SHIPMENT MUST BE SENT, WITH PREPAID FREIGHT, TO:
Service Department
HQ, Inc.
210 – 9th Street Drive West
Palmetto, FL 34221-4802
Calibration
The recorder contains a very accurate quartz crystal oscillator. This oscillator is accurate to
3 parts in 1,000,000. As it ages, it will drift somewhat and could cause your recorder to
give inaccurate temperature readings. For this reason, we suggest you return your
recorder to the factory every 12 months for calibration. There will be a charge for this
calibration service.
Calibration service will also adjust the reception tuning components and perform
functionality testing to ensure your recorder meets factory specifications.
