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HPE ProLiant BL460c Gen10, User Manual

The HPE ProLiant BL460c Gen10 user manual is a comprehensive guide to optimize your server's performance. Download it for free from our website and unleash the full potential of this powerful product. Get the manual you need to set up, troubleshoot, and maintain your server efficiently.

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3

1

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2. Install the DIMM baffles

 on page 25.

3.

Do one of the following:

• Install the storage controller (

HPE Smart Array P204i SR Gen10 Controller option

 on page 48)

or the NVMe pass-through board.

•

Install the direct connect SATA cable

 on page 31.

4. Install the access panel

 on page 23.

5. Install the server blade

 on page 42.

6. Power up the server blade

 on page 21.

38

Operations

Summary of Contents for ProLiant BL460c Gen10

Page 1: ...ay 2019 Edition 6 Abstract This document is for the person who installs administers and troubleshoots server blades Hewlett Packard Enterprise assumes you are qualified in the servicing of computer eq...

Page 2: ...ocumentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard En...

Page 3: ...e 22 Remove the access panel 22 Install the access panel 23 Remove the DIMM baffles 23 Install the DIMM baffles 25 Remove an M 2 SSD from the M 2 riser board 26 Remove the M 2 interposer board and the...

Page 4: ...60 DIMM and NVDIMM population information 60 DIMM processor compatibility 60 HPE SmartMemory speed information 60 Installing a DIMM 60 HPE 16GB NVDIMM option 62 Installing the processor heatsink asse...

Page 5: ...t 89 Safety and security benefits 89 Keeping the system current 89 Updating firmware or system ROM 89 Drivers 92 Software and firmware 92 Operating system version support 92 HPE Pointnext Portfolio 93...

Page 6: ...ass Blade SUV connector1 behind the serial label pull tab 3 Drive bay 2 4 Drive bay 1 5 iLO Service port 6 Server blade release lever 7 Server blade release latch 1 The SUV connector and the c Class B...

Page 7: ...cond Network active Off No network activity 2 UID LED Solid blue Activated Flashing blue 1 flash per second Remote management or firmware upgrade in progress 4 flashes per second iLO manual reboot seq...

Page 8: ...wer fault codes The number of flashes in each sequence corresponds to the subsystem impacted by the power fault The following table provides a list of power fault codes and the subsystems that are aff...

Page 9: ...ve LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update 2...

Page 10: ...ng amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller or a spare drive NVMe SSD components Item Co...

Page 11: ...from PCIe bus and ejection Drive removal request can be denied by operating system 6 Do Not Remove button Releases the release lever for removal and insertion Upon NVMe SSD insertion an LED initiation...

Page 12: ...gical drives Flashing green 4 Hz The drive is operating normally and has activity Flashing green 1 Hz The drive is rebuilding erasing or performing a RAID migration stripe size migration capacity expa...

Page 13: ...3 Video For connecting a video monitor 1 The USB connectors on the SUV cable do not support devices that require greater than a 500mA power source System board components 1 2 3 P2 P1 5 4 8 9 11 10 13...

Page 14: ...ystem maintenance switch 15 microSD card slot 16 TPM connector System maintenance switch Position Default Function S1 Off Off iLO security is enabled On iLO security is disabled S2 Off Off System conf...

Page 15: ...3 Ch 2 Ch 1 Ch 1 Ch 2 Ch 3 Ch 4 Ch 5 Ch 6 1 2 3 4 5 6 7 8 8 7 6 5 3 2 1 4 For specific DIMM population information see the DIMM population guidelines on the Hewlett Packard Enterprise website http www...

Page 16: ...mory generation PC4 DDR4 5 Maximum memory speed 2133 MT s 2400 MT s 2666 MT s 2933 MT s 6 CAS latency P CAS 15 15 15 T CAS 17 17 17 U CAS 20 18 18 V CAS 19 19 19 for RDIMM LRDIMM V CAS 22 19 19 for 3D...

Page 17: ...10 16GB 1Rx4 NN4 2666V RZZZ 10 1 2 3 7 4 5 6 8 Item Description Definition 1 Capacity 16 GiB 2 Rank 1R Single rank 3 Data width per DRAM chip x4 4 bit 4 Memory type NN4 DDR4 NVDIMM N 5 Maximum memory...

Page 18: ...NVM controller is not working or not ready On Off 1 AC power is on 12V rail and the NVM controller is ready On On 2 AC power is off or the battery is off 12V rail off Off Off 3 AC power is on 12V rai...

Page 19: ...n internal error or a firmware update is in progress For more information about an NVDIMM N internal error see the IML Fast flashing Mezzanine connector definitions Item PCIe Mezzanine connector 1 x16...

Page 20: ...Item Description 1 and 3 Mezzanine connector 2 2 and 4 Mezzanine connector 1 20 Component identification...

Page 21: ...enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server blade to enter standby mode This method forces the server blade to enter standby mode withou...

Page 22: ...e the server blade on a flat level work surface WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION...

Page 23: ...panel with the guides on the server blade in all six places and place the access panel on top of the server blade 2 Slide the access panel forward until it clicks into place 1 2 Remove the DIMM baffle...

Page 24: ...USB drive To locate the internal USB connector see System board components on page 13 7 Remove one or more DIMM baffles IMPORTANT When removing a DIMM baffle do not remove the following options when...

Page 25: ...two DIMM baffles Procedure 1 Align and install the DIMM baffle IMPORTANT When installing each DIMM baffle be sure that the alignment tabs engage with the side of the server blade DIMM baffle right si...

Page 26: ...n page 21 Remove an M 2 SSD from the M 2 riser board Prerequisites To remove an M 2 SSD from the M 2 riser you need a No 1 Phillips screwdriver Procedure 1 Power down the server blade on page 21 2 Rem...

Page 27: ...wn the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove the left DIMM baffle from the se...

Page 28: ...screwdriver Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove...

Page 29: ...e new location on the M 2 riser CAUTION Always install the PEM nut with the thicker edge on top of the M 2 riser and the thinner edge on the bottom of the M 2 riser Failure to install the PEM nut in t...

Page 30: ...s on page 59 13 Install the M 2 riser board and the M 2 interposer board on the left DIMM baffle Installing the M 2 riser board and M 2 interposer board on page 57 14 Install the left DIMM baffle See...

Page 31: ...rk surface 4 Remove the access panel on page 22 5 Remove the direct connect SATA cable 1 2 3 4 5 Install the direct connect SATA cable Prerequisites To install the direct connect SATA cable you need a...

Page 32: ...bly Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove the mezz...

Page 33: ...p the server blade on page 21 Remove the FlexibleLOM Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Rem...

Page 34: ...n the server blade on page 21 3 Remove the server blade on page 22 4 Place the server blade on a flat level work surface 5 Remove the access panel on page 22 6 Prepare the storage controller NVMe pass...

Page 35: ...he flashing stops and the Do Not Remove button is no longer illuminated b When the Do Not Remove button is no longer illuminated press the Do Not Remove button and then remove the drive Remove a SAS o...

Page 36: ...e pass through board on page 34 Remove the direct connect SATA cable on page 31 6 If installed remove the internal USB drive To locate the internal USB connector see System board components on page 13...

Page 37: ...rx screwdriver Procedure 1 Install the front panel drive cage assembly a Extend the serial label pull tab from the front of the server blade b Align the pins on the chassis and slide the front panel d...

Page 38: ...torage controller HPE Smart Array P204i SR Gen10 Controller option on page 48 or the NVMe pass through board Install the direct connect SATA cable on page 31 4 Install the access panel on page 23 5 In...

Page 39: ...ed Operating the server blade in this manner results in improper airflow and improper cooling that can lead to thermal damage CAUTION When performing non hot plug operations you must power down the se...

Page 40: ...des CAUTION To prevent improper cooling and thermal damage do not operate the server blade or the enclosure unless all recommended drive and device bays are populated with either a component or a blan...

Page 41: ...e signal Interconnect bay Interconnect bay labels FlexibleLOM 1 and 2 Mezzanine 1 3 and 4 Mezzanine 2 5 and 6 Mezzanine 2 7 and 8 For detailed port mapping information see the BladeSystem enclosure in...

Page 42: ...lass enclosures Pass Thru modules Switch modules For more information about interconnect module options see the Hewlett Packard Enterprise website IMPORTANT To connect to a network with a Pass Thru mo...

Page 43: ...information is on the tag on the front of the server blade For more information on this and other specific firmware and driver requirements as well as the latest firmware and driver versions download...

Page 44: ...Completing the configuration To complete the server blade and BladeSystem configuration see the overview card that ships with the enclosure 44 Setup...

Page 45: ...tic discharge Drive bay options Two SFF drive bays are on the front panel of the server blade The following options are supported in the drive bays SFF SAS hard drives SFF SATA hard drives SFF SAS SSD...

Page 46: ...on page 9 Installing the NVMe SSD options The server blade supports hot plug NVMe SSDs when configured for NVMe drive support Prerequisites Before installing an NVMe SSD into a server blade the server...

Page 47: ...revent improper cooling and thermal damage do not operate the server blade or the enclosure unless all device bays are populated with either a component or a blank Prerequisites To support uFF drives...

Page 48: ...the latching spring engages in the drive bay HPE Smart Array P204i SR Gen10 Controller option When the HPE Smart Array P204i SR Gen10 Controller is installed this server blade supports the following o...

Page 49: ...all server blade data 2 Power down the server blade on page 21 3 Remove the server blade on page 22 4 Place the server blade on a flat level work surface 5 Remove the access panel on page 22 6 Remove...

Page 50: ...age 21 HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices HPE Smart Array SR controllers A single 96W battery can support up to 24 devices After the battery is inst...

Page 51: ...ers for example coin cells observe the correct polarity when changing the battery cell A danger of explosion exists if the battery is installed incorrectly System ROM and firmware messages may display...

Page 52: ...each DIMM baffle be sure that the alignment tabs engage with the side of the server blade 10 Align and install the DIMM baffle Press down on the cable connector to fully seat the HPE Smart Storage Ba...

Page 53: ...mezzanine cards on Mezzanine 1 connector or Mezzanine 2 connector Install Type B mezzanine cards on Mezzanine 2 connector Before installing the mezzanine card be sure to review the following System b...

Page 54: ...y on page 32 6 Align the mezzanine card using the appropriate guide pins on the mezzanine assembly 7 Install the mezzanine card in the mezzanine assembly 8 Align the mezzanine assembly with the guide...

Page 55: ...bleLOM option Installing the FlexibleLOM Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server blade on a flat level work surface 4 Remove the acce...

Page 56: ...on the left DIMM baffle When the option is installed the server blade supports up to two M 2 SSDs The M 2 riser board can support both 2280 and 22110 M 2 SSD options If the M 2 riser is not configured...

Page 57: ...erver blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove the left DIMM baffle 6 Verify that the PEM nuts and rubber stoppers are in the correct location to support the le...

Page 58: ...t connects to the system board When the M 2 interposer board is installed MLB must face out towards the edge of the server blade 1 2 3 10 Align and install the left DIMM baffle in the server blade IMP...

Page 59: ...e server blade on a flat level work surface 4 Remove the access panel on page 22 5 Remove the left DIMM baffle Remove the DIMM baffles on page 23 6 Verify that the PEM nuts and rubber stoppers are in...

Page 60: ...NVDIMM population information see the DIMM population guidelines on the Hewlett Packard Enterprise website http www hpe com docs memory population rules DIMM processor compatibility The installed proc...

Page 61: ...e 4 Remove the access panel on page 22 IMPORTANT When removing a DIMM baffle do not remove the following options when installed on the DIMM baffle M 2 enablement option left DIMM baffle HPE Smart Stor...

Page 62: ...rs For more information see the NVDIMM QuickSpecs on the Hewlett Packard Enterprise website http www hpe com info qs An HPE Smart Storage Battery A minimum of one regular DIMM The system cannot have o...

Page 63: ...NVDIMM be sure the server blade meets the Server requirements for NVDIMM support on page 62 Procedure 1 Power down the server blade on page 21 2 Remove the server blade on page 22 3 Place the server b...

Page 64: ...system for NVDIMMs see https hewlettpackard github io ilo rest api docs ilo5 Saving system default settings as user default settings After configuring the NVDIMM settings for the server blade Hewlett...

Page 65: ...of NVDIMMs when the data must be preserved The destination server blade hardware must match the original server blade hardware configuration All System Utilities settings in the destination server bl...

Page 66: ...s WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION When handling the heatsink always hold it alo...

Page 67: ...re use 8 Install the processor heatsink assembly a Locate the Pin 1 indicator on the processor frame and the socket b Align the processor heatsink assembly with the alignment pins and gently lower it...

Page 68: ...is not supported on Gen9 and earlier server blades This procedure includes three sections 1 Installing the Trusted Platform Module board 2 Enabling the Trusted Platform Module 3 Retaining the recovery...

Page 69: ...lations and policies and approvals or licenses must be obtained if applicable For any compliance issues arising from your operation usage of TPM which violates the above mentioned requirement you shal...

Page 70: ...andby button does not shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To reduce the risk of personal injury electric shock or dam...

Page 71: ...rent orientation might result in damage to the TPM or system board 2 Align the TPM board with the key on the connector and then install the TPM board To seat the board press the TPM board firmly into...

Page 72: ...enabled as TPM 2 0 when the server blade is powered on after installing it In UEFI Boot Mode the Trusted Platform Module can be configured to operate as TPM 2 0 or TPM 1 2 In Legacy Boot Mode the Tru...

Page 73: ...M functionality in the OS such as Microsoft Windows BitLocker or measured boot For more information see the Microsoft website Enabling the Trusted Platform Module as TPM 1 2 Procedure 1 During the ser...

Page 74: ...recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retain...

Page 75: ...uct and installed options For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http...

Page 76: ...ttons on the sides of the connector Failure to do so can result in damage to the equipment Procedure 1 Disconnect the SUV cable from the server blade a Press and hold both sides of the connector b Dis...

Page 77: ...pen the serial label pull tab and connect the c Class Blade SUV Cable to the server blade 2 Connect the video connector to a monitor 3 Connect a USB mouse to one USB connector 4 Connect a USB keyboard...

Page 78: ...l pull tab and connect the c Class Blade SUV cable to the server blade 2 Connect the video connector to a monitor 3 Connect a USB hub to one USB connector 4 Connect the following to the USB hub USB CD...

Page 79: ...tenance Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages Integrated Managem...

Page 80: ...nager on page 90 Online and Offline UEFI System Utilities on page 86 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see...

Page 81: ...securely isolated from the operating system and separate from customer data Host resources are not consumed in the collection and logging of Active Health System data When the Active Health System Lo...

Page 82: ...Enter a license key to activate iLO licensed features on a group of servers Group configuration Add iLO Federation group memberships for multiple iLO systems Any user can view information on iLO Feder...

Page 83: ...the Redfish How it works with HPE Server Management video RESTful Interface Tool The RESTful Interface Tool iLOREST is a scripting tool that allows you to automate HPE server management tasks It prov...

Page 84: ...ant SPP SPP is a comprehensive systems software and firmware solution for ProLiant servers server blades their enclosures and HPE Synergy compute modules These components are preloaded with a basic se...

Page 85: ...edded management products enables secure support of modern workloads protecting your components from unauthorized access and unapproved use The range of embedded management and optional software and f...

Page 86: ...ovides a preboot environment for running scripts and tools Boot support for option cards that only support a UEFI option ROM Selecting the boot mode This server provides two Boot Mode configurations U...

Page 87: ...e Boot and have an EFI boot loader signed with one of the authorized keys to boot For more information about supported operating systems see http www hpe com servers ossupport You can customize the ce...

Page 88: ...figured before the operating system can be installed You can configure the array using SSA HPE SSA is accessible both offline either through HPE Intelligent Provisioning or as a standalone bootable IS...

Page 89: ...e disabled through USB options in UEFI System Utilities Redundant ROM support The server blade enables you to upgrade or configure the ROM safely with redundant ROM support The server blade has a sing...

Page 90: ...pollo servers infrastructure and associated options SUM identifies associated nodes you can update at the same time to avoid interdependency issues Key features of SUM include Discovery engine that fi...

Page 91: ...ate firmware components in the system including the system BIOS NICs and storage cards Procedure 1 Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Supp...

Page 92: ...ware update Drivers IMPORTANT Always perform a backup before installing or updating device drivers Update drivers using any of the following Smart Update Solutions Download the latest Service Pack for...

Page 93: ...hpe com us en services operational html Utilize the Advisory and Transformation Services in the following areas Private or hybrid cloud computing Big data and mobility requirements Improving data cen...

Page 94: ...her than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product Procedure 1 Power down the server b...

Page 95: ...component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Removing and replacing the sy...

Page 96: ...s to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connect...

Page 97: ...1 8 F per 1 000 ft up to 3 048 m 10 000 ft applies No direct sunlight is allowed The maximum permissible rate of change is 10 C hr 18 F hr The type and number of options installed might reduce the up...

Page 98: ...brary www hpe com info EIL Single Point of Connectivity Knowledge SPOCK Storage compatibility matrix www hpe com storage spock Storage white papers and analyst reports www hpe com storage whitepapers...

Page 99: ...components Accessing updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended softw...

Page 100: ...n your product s service level Hewlett Packard Enterprise strongly recommends that you register your device for remote support If your product includes additional remote support details use search to...

Page 101: ...fo reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see www hpe com info ecodata For Hewlett Packard Enterprise environmen...

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