If you request repair from Hewlett Packard Enterprise, you might be charged for the repair
depending on the product warranty.
•
No CSR. The replaceable part is not available for self repair. For assistance, contact a
Hewlett Packard Enterprise-authorized service provider
For more information about CSR, contact your local service provider or see the CSR website:
http://www.hpe.com/info/selfrepair
To determine the warranty service provided for this product, see the warranty information website:
http://www.hpe.com/info/storagewarranty
To order a replacement part, contact a Hewlett Packard Enterprise-authorized service provider
or see the Hewlett Packard Enterprise Parts Store online:
Replacing the failed component
CAUTION:
Components can be damaged by electrostatic discharge (ESD). Use proper
anti-static protection.
•
Always transport and store components in an ESD protective enclosure.
•
Do not remove the components from the ESD protective enclosure until you are ready to
install it.
•
Always use ESD precautions, such as a wrist strap, heel straps on conductive flooring, and
an ESD protective smock when handling ESD sensitive equipment.
•
Avoid touching the components connector pins, leads, or circuitry.
•
Do not place ESD generating material such as paper or non anti-static (pink) plastic in an
ESD protective enclosure with ESD sensitive equipment.
•
Hewlett Packard Enterprise recommends waiting until periods of low storage system activity
to replace a component.
•
When replacing components at the rear of the rack, cabling might obstruct access to the
component. Carefully move any cables out of the way to avoid loosening any connections.
In particular, avoid cable damage that might be caused by:
◦
Kinking or bending.
◦
Disconnecting cables without capping. If uncapped, cable performance might be impaired
by contact with dust, metal or other surfaces.
◦
Placing removed cables on the floor or other surfaces, where they might be walked on
or otherwise compressed.
Replacement instructions
Printed instructions are shipped with the replacement part. Instructions for all replaceable
components are also posted to the Hewlett Packard Enterprise website:
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Replacement procedures
